5/5
GoogleRating only, no written review.
Agent replied
Dear Leah Thank you very much for your 5 star review. … More
Trusted Agent profile · Swansea
Verified
Dawsons estate agents in Swansea, Morriston, Swansea Marina and 3 more
★★★★★
1,720 reviews across 8 offices and 4 platforms
Dawsons has eight offices, in Swansea, Morriston (two offices), Swansea Marina, Mumbles (two offices), Killay and Sketty (Swansea). Together they have 1,720 reviews on four platforms, rated 4.7 out of 5 overall.
1,348
Reviews on Google
All 8 offices
18
Reviews on Facebook
Business-wide
14
Reviews on Trustpilot
All 8 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers147 reviews
We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ...Read all 147 from sellers
Buyers94 reviews
We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ...Read all 94 from buyers
Landlords33 reviews
All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ...Read all 33 from landlords
Tenants35 reviews
Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ...Read all 35 from tenants
Our offices
Dawsons's eight offices, most reviewed first. Each has its own page.
- Dawsons Swansea Sales11 Walter Road, SA1 5NF375 reviews · 266 on Google (4.2)12 in the last 90 days
- Dawsons Morriston Sales135 Woodfield Street, SA6 8AL338 reviews · 261 on Google (4.8)4 in the last 90 days
- Dawsons Marina Sales Lettings & New HomesUnit A, Meridian Bay, SA1 1PG307 reviews · 232 on Google (4.8)5 in the last 90 days
- Dawsons Mumbles Sales & Lettings77 Newton Road, SA3 4BN299 reviews · 237 on Google (4.8)5 in the last 90 days
- Dawsons Killay Sales419 Gower Road, SA2 7AN199 reviews · 163 on Google (4.7)1 in the last 90 days
- Dawsons Sketty Sales90 Gower Road, SA2 9BZ172 reviews · 135 on Google (4.7)4 in the last 90 days
- Dawsons Morriston Lettings134 Woodfield Street, SA6 8AL83 reviews · 57 on Google (4.8)2 in the last 90 days
- Fine and Country77 Newton Road, SA3 4BN12 reviews · 0 on Google0 in the last 90 days
Reviews on Google
Showing 1,347 reviews on Google only. Show every review
Google5/5
GoogleRecently purchased a property through the Morriston branch Stephanie was very helpful and kept us updated all the way through the process very good service.
Agent replied
Hello Joshua We are always so pleased to hear when the team are appreciated for the efforts … More
5/5
GoogleAndrea was highly professional and personable and evidently had a sound knowledge of the local area and market - also appreciated the comprehensive written info - would definitely recommend
Agent replied
Good morning Hazel Thank you for the review and it was a pleasure to help you with your property … More
5/5
GoogleFantastic service from the team. Been buying and selling with the Dawsons estate agents for a few years and I wouldn’t go anywhere else! Big thanks to Andrea and George for finding and securing our family home.
Agent replied
Good morning Lee, You have been an absolute pleasure to work with and we are so pleased we were … More
5/5
GoogleDawsons have looked after my rental property and sold my home and both services have always been professional and very efficient i would not hesitate to use them again. Excellent service from Andrea Devoy
Agent replied
Hello Liza Thank you for the review and it was an absolute pleasure to help you with your … More
5/5
GoogleDuring the sale of my late brothers house through Dawsons of Morriston. I dealt with Andrea who was extremely helpful and businesslike, nothing was too much trouble. I am very happy with Dawsons and the services they provide.
Agent replied
Good afternoon Mr Williams We're always thrilled to hear that our clients are happy with our level of … More
5/5
GoogleGreat support throughout. Thank you! (Andrea Devoy)
Agent replied
Dear Matt Thank you for your review and 5 stars. It has been a pleasure to deal with you … More
5/5
GoogleAndrea, George, Steph, Rebecca and Jess fabulous service, professional, helpful, nothing to much trouble, someone always available for any queries.
Agent replied
Hello Amanda, Thank you for taking the time to leave us this 5* Review! We are always so … More
5/5
GoogleGreat team, very helpful & organised. Always available when needed. Highly recommended.
Agent replied
Hello Marcus Thank you for your review and we are so pleased that you are happy with our … More
5/5
GoogleAndrea provides a very professional and friendly service always keeping me informed of the progress of my property sale Highly recommended
Agent replied
Good morning Ms Griffiths It has been a pleasure working with you and we appreciate you taking the time … More
5/5
GoogleAndrea was very confident that she would be able to sell our house quickly and she was right within 4 days it was sold, so thank you Andrea very much
Agent replied
Good morning Carol Thank you for your review and 5 stars. It has been a pleasure to deal with you … More
5/5
GoogleAndrea at Dawsons has been outstanding! Nothing has been too much for her, she has found us the perfect house and we can’t thank her enough! Buying a new home is so stressful but Andrea has gone above and beyond for us!! We can’t thank her enough
Agent replied
Good afternoon H Tomkins Thank you for the 5* Review for the team and in particular, the glowing feedback … More
5/5
GoogleExcellent service from Andrea in the Morrisons branch. She has been extremely knowledgeable about the local market, fantastic communication skills from her and the wider team. I’d highly recommend Dawsons estate agents if you want a personal service.
Agent replied
Hello Karen We are thrilled that you are happy with the service we provided as we put … More
5/5
GoogleVery professional, Aysha from the marina branch was a pleasure to deal with
Agent replied · 18 May 2026
Dear Tom Many thanks for your 5 star review and positive feedback for Aysha. We know how … More
5/5
GoogleRating only, no written review.
Agent replied · 6 February 2024
Dear Anatolii Thank you for the 5 star rating - we really appreciate the time you have taken … More
5/5
GoogleHave dealt with lettings and sales and Lisa was very helpful throughout going above and beyond her job role.
Agent replied · 6 February 2024
Good morning Lynne Thank you for your review and we are so pleased that you are happy with the … More
5/5
GoogleAysha was so energetic and enthusiastic speaking about the property and showing us around. It was a very positive experience!
Agent replied · 6 February 2024
Good morning Liberty Thank you for the review and such lovely feedback for Aysha. It has been a … More
5/5
GoogleAysha was very professional and curtois showing around the property’s I would definitely consider using Dawson rentals as a landlord in future because of the excellent customer service and advice Aysha gave
Agent replied · 6 February 2024
Good afternoon Richard Thank you for the review - we always really do appreciate them! We are so happy … More
5/5
GoogleThe team is very proactive & tries to satisfy as much as possible with attentation to detail. Aysha & Lisa has helped a lot to narrow down our search for Home with care so far. Its good to have local office with mutiple properties to select from :)
Agent replied · 6 February 2024
Dear Hengyi Thank you very much for taking the time to complete a review and provide … More
5/5
GoogleAysha has been superb in selling our flat throughout the process. Excellent communication and courtesy matched by a proactive viewing and selling strategy. I would recommend Dawsons and particularly Aysha to anyone selling a property.
Agent replied · 6 February 2024
Dear Sarah It is wonderful to hear such positive feedback for Aysha and the Marina team - … More
5/5
GoogleAfter a long search for a property for my first time buy and little results Aysha and Lisa from the marina office both went above and beyond in fin=ding the perfect apartment for me! The service and advice was amazing and they are very friendly start to finish. The bookings where on time and went very smoothly.
Agent replied · 6 February 2024
Hello Guy Thank you for such a glowing 5 star review! We are always so pleased to hear … More
5/5
GoogleWe have dealt with Dawsons Marina Branch for around 10 years, to buy, sell and let properties. The whole team are friendly, helpful and very professional; without doubt Dawsons Marina are simply the BEST estate agents in the location. A HUGE thank you to Lisa for her amazing help and support during the recent sale of a property. 😊 👍 …
Agent replied · 6 February 2024
Dear Mr Shields Thank you for your review and wonderful feedback! It has been an absolute … More
5/5
GoogleGreat experience buying a property couldn't fault the service provided by Chris Taylor, such a pleasure to deal with
5/5
GoogleGreat service from Chris. Always at the end of the phone when I needed, helped ease any concerns from the buyer and we were very happy with the price achieved. The agency in general kept us well informed throughout. Will use again.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Dawsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Dawsons is among the RAN Awards 2025 winners.
- WinnerRAN Awards 2025: Marketing Campaign Award
- WinnerRAN Awards 2025: Community Champion Award
RAN Awards winners in three years, the group and its branches: 2017, 2023, 2025.
RAN Awards by year, 2017 to 2023
2023 1 award RAN Awards 2023 winners
- WinnerRAN Awards 2023: Best Agent in Region, South Wales
2017 1 award RAN Awards 2017 winners
- WinnerRAN Awards 2017: Best Agent Regional Award, South Wales
Source: RAN Awards 2025 winners, as published. Earlier years link to each year's list.
The Negotiator Awards
Dawsons is among The Negotiator Awards 2025 winners.
- BronzeThe Negotiator Awards 2025: Regional Agency of the Year, Wales
- Highly CommendedThe Negotiator Awards 2025: Estate Agency of the Year (Medium)
Source: The Negotiator Awards 2025 winners and runners-up, as published.
EA Masters
Dawsons is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2025, 2026.
EA Masters by year, 2018 to 2025
2025 1 Bronze EA Masters 2025 winners
- BronzeEA Masters 2025: Innovation and Improvement Awards
2022 7 Gold across six branches EA Masters 2022 winners
2021 3 Gold across three branches EA Masters 2021 winners
- Branch Gold Award (3)EA Masters 2021
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Wales Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Wales Sales and Lettings
2018 1 Gold and 1 Silver EA Masters 2018 winners
- GoldEA Masters 2018: Best Estate Agent Guide 2019, Lettings, Medium (6 to 20 branches)
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
More industry awards: Lettings Agency of the Year Awards
Lettings Agency of the Year Awards
Dawsons is among the Lettings Agency of the Year Awards 2016 winners.
- GoldLettings Agency of the Year Awards 2016: Best Wales Lettings Agency
Lettings Agency of the Year winners in five years, the group and its branches: 2012, 2013, 2014, 2015, 2016. A Lettings Agency of the Year winner every year since 2012.
Lettings Agency of the Year by year, 2012 to 2015
2015 1 Gold Lettings Agency of the Year Awards 2015 winners
- GoldLettings Agency of the Year Awards 2015: Best Wales Lettings Agency
2014 1 Silver Lettings Agency of the Year Awards 2014 winners
- SilverLettings Agency of the Year Awards 2014: Best Wales Lettings Agency
2013 1 Bronze Lettings Agency of the Year Awards 2013 winners
- BronzeLettings Agency of the Year Awards 2013: Best Wales Lettings Agency
2012 1 Silver Lettings Agency of the Year Awards 2012 winners
- SilverLettings Agency of the Year Awards 2012: Best Wales Lettings Agency (Small)
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Want Dawsons to help?
Send Dawsons a message.
Questions about Dawsons
Which Dawsons office has the most reviews?
Swansea has the most, with 375 reviews rated 4.3 out of 5, followed by Morriston Sales with 338.
Where are the Dawsons offices?
The eight Dawsons offices, by town:
- Fine and Country: 77 Newton Road, Mumbles, Swansea, SA3 4BN
- Killay: 419 Gower Road, Killay, Swansea, SA2 7AN
- Morriston Lettings: 134 Woodfield Street, Morriston, Swansea, SA6 8AL
- Morriston Sales: 135 Woodfield Street, Morriston, Swansea, SA6 8AL
- Mumbles Sales & Lettings: 77 Newton Road, Mumbles, Swansea, SA3 4BN
- Sketty: 90 Gower Road, Sketty, Swansea, SA2 9BZ
- Swansea: 11 Walter Road, Swansea, SA1 5NF
- Swansea Marina: Unit A, Meridian Bay, Swansea Marina, Swansea, SA1 1PG
What do sellers say about Dawsons?
147 reviews from sellers, rated 4.9 out of 5 on average. For example, HELEN wrote: "We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ..."
What do buyers say about Dawsons?
94 reviews from buyers, rated 4.9 out of 5 on average. For example, Jenni wrote: "We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ..."
What do landlords say about Dawsons?
33 reviews from landlords, rated 4.9 out of 5 on average. For example, Andrew wrote: "All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ..."
What do tenants say about Dawsons?
35 reviews from tenants, rated 4.9 out of 5 on average. For example, Matthew wrote: "Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ..."
Has Dawsons won any awards?
Yes. In The Trusted Agent 2026 awards, Swansea won Gold, Swansea won Trusted Agent and Swansea won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 25 other industry awards since 2012.
