Trusted Agent profile · Swansea
Verified
★★★★★
1,720 reviews across 8 offices and 4 platforms
Dawsons has eight offices, in Swansea, Morriston (two offices), Swansea Marina, Mumbles (two offices), Killay and Sketty (Swansea). Together they have 1,720 reviews on four platforms, rated 4.7 out of 5 overall.
1,348
Reviews on Google
All 8 offices
18
Reviews on Facebook
Business-wide
14
Reviews on Trustpilot
All 8 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ...Read all 147 from sellers
We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ...Read all 94 from buyers
All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ...Read all 33 from landlords
Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ...Read all 35 from tenants
Dawsons's eight offices, most reviewed first. Each has its own page.
Showing 1,347 reviews on Google only. Show every review
5/5
GoogleThe service from Stephanie and her team at Dawsons Morriston has been wonderful. Stephanie showed kindness, understanding and was keen to help in anyway she …
Good afternoon Jess We are always so pleased to read such lovely comments and it has been a real … More
3/5
GoogleWebsite hard to navigate for correct search options
Hello Kerry Thank you for taking the time to leave this review in regards our website, we are constantly looking to improve our web usability and therefore if you would like to provide some more details to info@dawsonsproperty.co.uk we can look this particular issue. Many Thanks indeed Kate Phillips IT & Process Co-ordinator
5/5
GoogleEnjoyed every bit of my tenancy and Adam was quick to help whenever we needed a fix in the house.
What we are here for! Thanks for the review😊 …
5/5
GoogleHighly recommend ManningStainton and Louis Craggs for any property management needs in Leeds. Great service and attention is always provided!
Hi Luke, thanks for a great 5* review, I'll be sure to pass this onto Louis for you.
5/5
Google5 * review to Suzanne the local valuer from Moortown Manning & Stainton Leeds for the exceptional high standards, care and taking the time to listen to our endless questions! Her advise was clear, comprehensive and the photograph of our rented properties is wonderful. Thank you R, J & O
Hi Julie, thanks so much for your 5* review! We are happy that you had such a positive experience with Suzanne🙌 …
5/5
GoogleWe have found Adam and the team at Manning Staintons Letting department extremely helpful and efficient especially most recently when dealing with a problem with our boiler. They contacted the engineers who attended within 30 minutes and resolved the issue. Great service.
Happy to hear you are pleased with our service - best wishes😊 …
5/5
GoogleJust got the keys to our first rental property, Catherine Downs liaised with us while we were going through the application and referencing she has been really helpful with answering all our questions and providing information, super polite and cheery when we spoke on the phone and in person when we collected our keys. Always quick to respond via email too! Thanks Catherine, much appreciated!
5/5
Google5 * review to Suzanne the local valuer from Moortown Manning & Stainton Leeds for the exceptional high standards, care and taking the time to listen to our endless questions! Her advise was clear, comprehensive and the photograph of our rented properties is wonderful. Thank you R, J & O
Hi Julie, thanks so much for your 5* review! We are happy that you had such a positive experience with Suzanne🙌 …
5/5
GoogleWe have found Adam and the team at Manning Staintons Letting department extremely helpful and efficient especially most recently when dealing with a problem with our boiler. They contacted the engineers who attended within 30 minutes and resolved the issue. Great service.
Happy to hear you are pleased with our service - best wishes😊 …
5/5
GoogleHelpful staff and efficient sale.
Good afternoon Abigail Many thanks for your 5 star review, we are thrilled to have been able to work … More
5/5
GoogleGreat support. Very timely and personable.
Hello Mr Townsend We are thrilled that you are happy with the service we provided as we put … More
4/5
GoogleEveryone at Dawsons Mumbles was extremely helpful and professional and went above and beyond the call of duty.
Hello Mr Williams Thank you very much for the review and kind words, we are thrilled that you were … More
5/5
GoogleCould not speak too highly of the staff. They all acted extremely professionally in a friendly manner throughout the sale of our property.
Good morning Christopher Many thanks for your 5 star review and positive feedback, the team are very … More
5/5
GoogleIf you want to sell your house in this area there is only one place to go-Dawsons. From our first contact with the valuer, who is very knowledgeable to the final completion the whole process was speedily and efficiently handled, thank you
Good morning Mr Buckman Many thanks for your 5 star review and positive feedback, the team feel very … More
5/5
GoogleEmma and the team at Mumbles did a great job in getting the sale of our house over the line. Always kept informed with great communications throughout
Good afternoon Nicholas Thank you for your review and we are so pleased that you were satisfied with the … More
5/5
GoogleAmazing team. Have supported me very well during the sale of my sister’s apartment. Have always been upto date with everything and ensured I was too. Can’t thank them enough.
Good morning Julie Exceptional customer service really is what we pride ourselves on. We know how … More
5/5
GoogleFrom market appraisal to completion Dawson Sales Mumbles were professional and efficient. There was good communication, and they were very helpful. A special thank you to Emma, and all the team.
Good morning Fina Thank you very much for the glowing review and 5 star rating! … More
5/5
GoogleDawsons sold my house within 6 weeks of putting it on the market. Throughout the sale there was excellent communication and help with aspects of the sale. From offer to completion was within 7 weeks. Overall I would give Dawsons 10/10
Good morning Lucy It has been a pleasure working with you and we appreciate you taking the time … More
5/5
GoogleDawsons have been thoroughly professional and helpful for many years of managing a rental property and eventually selling a property for me. They were always cheerful and conscientious in handling many tricky issues over the years. I am extremely grateful for their unfailing support.
Hi Alison Many thanks for your 5 star review and positive feedback for the sales and … More
5/5
GoogleWe really can't recommend Dawsons Mumbles enough. Emma and her team provided first class service. We are so grateful for their hard work and patience throughout the whole process of moving to our new home.
Hello Lindzi We are so thrilled that you are happy with the service we provided as we put … More
5/5
GoogleGreat owner in Angi Cooney ,the wonderful team can only reflect the enthusiasm knowledge and work ethic of its leader .
Thanks Trevor - see you soon
5/5
GoogleExcellent service as always what a great team :) I would highly recommend C-res to anyone looking to buy or sell.!! A*
Thank you
5/5
GoogleThe team at CResidential did a fantastic job of selling our flat, they are always very helpful dealing with any issues up to thee completion date and keeping us informed of progress.
Cheers Alan - good luck to you and your family
5/5
GoogleLOVE this place!!!! Staff are so VERY VERY VERY helpful!!!! Great teamwork! Even when their overall 'BOSS' is out of the office, the rest of the team cannot do enough to help!!! No wonder they have won. So many awards!!! THEY ARE WELL DESERVED!!!!! WELL DONE TO YOU ALL XX❤️❤️🐾🐾 …
Thanks Debbie 😊 …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Dawsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Dawsons is among the RAN Awards 2025 winners.
RAN Awards winners in three years, the group and its branches: 2017, 2023, 2025.
RAN Awards by year, 2017 to 20232023 1 award RAN Awards 2023 winners
2017 1 award RAN Awards 2017 winners
Source: RAN Awards 2025 winners, as published. Earlier years link to each year's list.
Dawsons is among The Negotiator Awards 2025 winners.
Source: The Negotiator Awards 2025 winners and runners-up, as published.
Dawsons is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2025, 2026.
EA Masters by year, 2018 to 20252025 1 Bronze EA Masters 2025 winners
2022 7 Gold across six branches EA Masters 2022 winners
2021 3 Gold across three branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Gold and 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Dawsons is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in five years, the group and its branches: 2012, 2013, 2014, 2015, 2016. A Lettings Agency of the Year winner every year since 2012.
Lettings Agency of the Year by year, 2012 to 20152015 1 Gold Lettings Agency of the Year Awards 2015 winners
2014 1 Silver Lettings Agency of the Year Awards 2014 winners
2013 1 Bronze Lettings Agency of the Year Awards 2013 winners
2012 1 Silver Lettings Agency of the Year Awards 2012 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Send Dawsons a message.
Swansea has the most, with 375 reviews rated 4.3 out of 5, followed by Morriston Sales with 338.
The eight Dawsons offices, by town:
147 reviews from sellers, rated 4.9 out of 5 on average. For example, HELEN wrote: "We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ..."
94 reviews from buyers, rated 4.9 out of 5 on average. For example, Jenni wrote: "We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ..."
33 reviews from landlords, rated 4.9 out of 5 on average. For example, Andrew wrote: "All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ..."
35 reviews from tenants, rated 4.9 out of 5 on average. For example, Matthew wrote: "Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ..."
Yes. In The Trusted Agent 2026 awards, Swansea won Gold, Swansea won Trusted Agent and Swansea won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 25 other industry awards since 2012.
