Trusted Agent profile · Swansea

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Dawsons estate agents in Swansea, Morriston, Swansea Marina and 3 more

4.7

★★★★★ Excellent

1,720 reviews across 8 offices and 4 platforms

www.dawsonsproperty.co.uk

Dawsons has eight offices, in Swansea, Morriston (two offices), Swansea Marina, Mumbles (two offices), Killay and Sketty (Swansea). Together they have 1,720 reviews on four platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,348

Reviews on Google

All 8 offices

Facebook logo

2.8 / 5

18

Reviews on Facebook

Business-wide

Trustpilot logo

14

Reviews on Trustpilot

All 8 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers147 reviews

4.9 / 5 We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ...HELEN, 28 November 2017Read all 147 from sellers

Buyers94 reviews

4.9 / 5 We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ...Jenni, 12 October 2017Read all 94 from buyers

Landlords33 reviews

4.9 / 5 All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ...Andrew, 12 October 2015Read all 33 from landlords

Tenants35 reviews

4.9 / 5 Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ...Matthew, 12 March 2018Read all 35 from tenants

Our offices

Dawsons's eight offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,347 reviews on Google only. Show every review

5/5

Google

Rating only, no written review.

Jarren · 24 March 2024 · Dawsons Morriston Sales

Agent replied · 24 March 2026

Good afternoon Jarren Thank you for providing a star rating for our sales team. … More

5/5

Google

Rating only, no written review.

Emily · 24 March 2024 · Dawsons Morriston Sales

Agent replied · 24 March 2026

Good afternoon Claire Thank you for your 5 star review. It has been fantastic working with you during … More

5/5

Google

Really lovely people, excellent service, and a big thanks to Aled who helped to make it all go smoothly

Dorothy · 24 March 2024 · Dawsons Morriston Sales

Agent replied · 14 March 2024

Good Morning Dorothy, Thank you so much for taking the time to leave Aled this lovely 5* review, we … More

5/5

Google

So far I am very impressed with Dawsons, they have been professional and friendly and have kept me informed at each step, I look forward to completing the purchase of the property with them

Susanne · 24 March 2024 · Dawsons Morriston Sales

Agent replied · 9 March 2024

Dear Susanne It has been a pleasure working with you and we appreciate you taking the time … More

5/5

Google

Absolutely delighted with the service. I was contacted regularly with updates on the sale - I knew exactly what was going on through to completion. A very big thank you to Claire Bayliss in particular.

Michelle · 24 March 2024 · Dawsons Morriston Sales

Agent replied · 9 March 2024

Good morning Michelle Thank you for such a glowing 5* Review! We are always so pleased to hear when … More

4/5

Google

Happy friendly staff

Terry · 24 March 2024 · Dawsons Morriston Sales

Agent replied · 6 February 2024

Dear Mr Bravin The team is so grateful for the review and it has been a pleasure to work with … More

5/5

Google

It’s been an absolute pleasure dealing with the sales staff at the Morriston Branch. The buying process so far has been faultless. So glad to be dealing such professionalism. A MASSIVE thank you.

Martin · 24 March 2024 · Dawsons Morriston Sales

Agent replied · 6 February 2024

Good morning Mr Jones Thank you for your review and we are so pleased that you are happy with the end … More

4/5

Google

Rating only, no written review.

CHIRAG · 24 March 2024 · Dawsons Morriston Sales

Agent replied · 25 November 2023

Good afternoon Chirag Thank you for your review and star rating. If you have any suggestions or … More

4/5

Google

Andrea took my requirements and found the house I was looking for at the right price and the team worked diligently to assist me to completion

Mike · 24 March 2024 · Dawsons Morriston Sales

Agent replied · 26 August 2023

Hello Mike, Thank you for taking the time to leave this review for Andrea and the team at … More

5/5

Google

Rating only, no written review.

Tim · 24 March 2024 · Dawsons Morriston Sales

Agent replied · 29 July 2023

Good morning Tim Thank you for taking the time to post a star rating for the team. … More

5/5

Google

Ask for one simple thing to be done and it was done ASAP ✔️

Andrew · 24 March 2024 · Dawsons Morriston Sales

Agent replied · 29 July 2023

Good morning Mr Morcom … More

5/5

Google

Excellent service, staff friendly and punctual.

Marlene · 24 March 2024 · Dawsons Morriston Sales

Agent replied · 29 July 2023

Good afternoon Marlene Thank you for your review and such positive feedback for the team, it means such … More

5/5

Google

Very good service bekki was amazing

Alun · 24 March 2024 · Dawsons Morriston Sales

Agent replied · 29 July 2023

Good morning Mr Williams It has been a pleasure working with you! We always aim to deliver a positive … More

5/5

Google

All excellent so far. Professional and very friendly service, particularly from Andrea and Rebecca.

Chris · 24 March 2024 · Dawsons Morriston Sales

Agent replied · 29 July 2023

Good morning Chris The team is so grateful for the glowing review and 5 star rating! … More

5/5

Google

Really helpful. Will work with you to arrange viewings. Helped chase to get through to completion. Would recommend

Calon · 24 March 2024 · Dawsons Morriston Sales

Agent replied · 29 July 2023

Hello Calon It has been a pleasure working with you! We always aim to deliver a positive … More

5/5

Google

My whole experience has been outstanding from start to finish Rebecca Whalley explained everything to me that I was very unsure about, Rebecca made me feel very settled and confident on buying my first home and she is excellent at her job I would recommend dawsons and Rebecca everytime

Clare · 24 March 2024 · Dawsons Morriston Sales

Agent replied · 29 July 2023

Good morning Clare It has been a pleasure to work with you. We take immense pride as a reputable, … More

5/5

Google

Dawsons have recently sold a residential property for me. Thanks to the person I dealt with, Andrea Devoy. The sale was quick and efficient and very professionally handled.l would not hesitate to recommend them.

Elaine · 24 March 2024 · Dawsons Morriston Sales

Agent replied · 29 July 2023

Good afternoon Elaine It has been fantastic working with you during the property transaction, and we … More

5/5

Google

This is the second property we've now sold with Andrea and the Morriston Dawson's team, and we could not recommend them enough. They are extremely proactive and professional and made the process an easy process for us.

Owen · 24 March 2024 · Dawsons Morriston Sales

Agent replied · 29 July 2023

Dear Mr Owen It has been a pleasure working with you once again! We always aim to deliver a … More

5/5

Google

Everyone at Dawsons have been really helpful especially Andrea, who took great care in finding me the property I was looking for even though sometimes I wasn’t sure what I wanted. Great help and advice from the process of selling my property and finding me a new home. Would highly recommend

Sue · 24 March 2024 · Dawsons Morriston Sales

Agent replied · 29 July 2023

Good morning Sue Thank you so much for your 5-star rating and wonderful review for Andrea and our … More

5/5

Google

First class service from start to finish, I was kept up to date every step of the way. Stephanie went above and beyond her role as an estate agent to help myself through the sale of my parents house, I wouldn’t use any other estate agents. I can’t sing their praises highly enough

Debrah · 24 March 2024 · Dawsons Morriston Sales

Agent replied · 29 July 2023

Good morning Deborah Exceptional customer service really is what we pride ourselves on. We know how … More

5/5

Google

Wonderful experience with Dawsons Killay, both Mo and Imogen have been extremely helpful, can’t fault them. I would highly recommend the Killay branch.

Lara · 21 March 2024 · Dawsons Killay Sales

Agent replied · 24 March 2024

Hi Lara Thank you so much for taking the time to give us a 5* Star Review! I am so pleased to see Mo and in particular Imogen have been able to help you so well with your property search. Our Saturday Negotiators are such an integral part of our team and to know they are performing at the same level as our full time team members is great to hear! Sue in our Sales Progression Team will now help see your sale through to a successful completion but any of our team are on hand to contact if you have any queries. Kind Regards, David and the Killay team

5/5

Google

Fantastic from start to finish of our sale. Thank you!

Helen · 20 March 2024 · Dawsons Mumbles Sales & Lettings

Agent replied · 24 August 2024

Hi Helen Thank you for the review - the team are very appreciative of your kind words. We … More

5/5

Google

Excellent service from Ashley in Mumbles letting office met four agents after meeting her after 5 mins I new she was the one to take on letting my building First class service

Lance · 20 March 2024 · Dawsons Mumbles Sales & Lettings

Agent replied · 6 February 2024

Hello Lance, Thank you so much for taking the time to leave this fantastic 5-star review for … More

5/5

Google

We are so grateful to Ashley Griffiths at Dawsons Lettings, Mumbles. Ashley literally held our hands through the house letting process, no question too big or too trivial, always so gracious in response. They are a first class team and I wouldn’t hesitate to recommend their services.

Joanna · 20 March 2024 · Dawsons Mumbles Sales & Lettings

Agent replied · 6 February 2024

Hi Joanna, Thank you so much for your 5-star rating and wonderful review for Ashley and the … More

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Dawsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Dawsons is among the RAN Awards 2025 winners.

RAN Awards winners in three years, the group and its branches: 2017, 2023, 2025.

RAN Awards by year, 2017 to 2023

Source: RAN Awards 2025 winners, as published. Earlier years link to each year's list.

The Negotiator Awards

Dawsons is among The Negotiator Awards 2025 winners.

Source: The Negotiator Awards 2025 winners and runners-up, as published.

EA Masters

Dawsons is among EA Masters 2026 winners.

EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2025, 2026.

EA Masters by year, 2018 to 2025

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

More industry awards: Lettings Agency of the Year Awards

Lettings Agency of the Year Awards

Dawsons is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in five years, the group and its branches: 2012, 2013, 2014, 2015, 2016. A Lettings Agency of the Year winner every year since 2012.

Lettings Agency of the Year by year, 2012 to 2015

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

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Questions about Dawsons

Which Dawsons office has the most reviews?

Swansea has the most, with 375 reviews rated 4.3 out of 5, followed by Morriston Sales with 338.

Where are the Dawsons offices?

The eight Dawsons offices, by town:

What do sellers say about Dawsons?

147 reviews from sellers, rated 4.9 out of 5 on average. For example, HELEN wrote: "We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ..."

What do buyers say about Dawsons?

94 reviews from buyers, rated 4.9 out of 5 on average. For example, Jenni wrote: "We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ..."

What do landlords say about Dawsons?

33 reviews from landlords, rated 4.9 out of 5 on average. For example, Andrew wrote: "All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ..."

What do tenants say about Dawsons?

35 reviews from tenants, rated 4.9 out of 5 on average. For example, Matthew wrote: "Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ..."

Has Dawsons won any awards?

Yes. In The Trusted Agent 2026 awards, Swansea won Gold, Swansea won Trusted Agent and Swansea won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 25 other industry awards since 2012.

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