Trusted Agent profile Β· Swansea

Verified

Dawsons estate agents in Swansea, Morriston, Swansea Marina and 3 more

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

1,720 reviews across 8 offices and 4 platforms

www.dawsonsproperty.co.uk

Dawsons has eight offices, in Swansea, Morriston (two offices), Swansea Marina, Mumbles (two offices), Killay and Sketty (Swansea). Together they have 1,720 reviews on four platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,348

Reviews on Google

All 8 offices

Facebook logo

2.8 / 5

18

Reviews on Facebook

Business-wide

Trustpilot logo

14

Reviews on Trustpilot

All 8 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Dawsons's eight offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,347 reviews on Google only. Show every review

5/5

Google

Kelly did a really great job getting in touch with the landlord to get me a flat. I'm really amazed at the swift responses and the general turnout of our conversations. I recommend DAWSONS anyday!!!!

Martinson Β· 13 April 2024 Β· Dawsons Swansea Sales

Agent replied Β· 27 February 2024

Good Morning, Thank you for taking the time to leave this wonderful 5-star review for Kelly in our Swansea lettings office, we are delighted that we were able to assist you in finding a flat and if you require any further assistance from us please don't hesitate to come back to us. Kind Regards Laurence and the team at Swansea Lettings.

5/5

Google

Rating only, no written review.

Jismy Β· 24 March 2024 Β· Dawsons Morriston Lettings

Agent replied Β· 24 March 2026

Hello and thank you so much for taking the time to leave this 5-star rating for our Morriston Lettings office, we work hard to deliver an excellent customer experience and service and so are delighted that you would rate us with these five stars Many thanks indeed. Emma and the team at Morriston Lettings

5/5

Google

Had the best experience dealing with both Aled & Emma in viewing and securing a tenancy in a lovely property in Swansea. Nothing was ever too much trouble, and they handled my queries so quickly. Highly recommended.

Alex Β· 24 March 2024 Β· Dawsons Morriston Lettings

Agent replied Β· 10 December 2024

Good Afternoon Alex, We are delighted that we were able to secure a tenancy for you and that you … More

5/5

Google

Really supportive with my move into the flat.

ERIC Β· 24 March 2024 Β· Dawsons Morriston Lettings

Agent replied Β· 24 August 2024

Hi Eric Thank you so much for taking the time to leave us a 5-star review, we are … More

5/5

Google

Professional, prompt, friendly service throughout the transaction.

Mike Β· 24 March 2024 Β· Dawsons Morriston Lettings

Agent replied Β· 24 August 2024

Hi Mike Thank you so much for taking the time to leave our Morriston Lettings branch a … More

5/5

Google

Incredibly helpful, very efficient service provided. Cerys and Alfie

Cerys Β· 24 March 2024 Β· Dawsons Morriston Lettings

Agent replied Β· 24 August 2024

Hello Cerys & Alfie, Thank you so much for taking the time to leave this lovely 5-star review for our … More

5/5

Google

Been a pleasure using this service. Easy to get a hold of and been provided with a lot of information.

Amber Β· 24 March 2024 Β· Dawsons Morriston Lettings

Agent replied Β· 24 August 2024

Hi Amber Thank you so much for taking the time to leave our Morriston office with a … More

5/5

Google

So pleased Dawsons are looking after my rental property, keeping on top of everything for me

Christine Β· 24 March 2024 Β· Dawsons Morriston Lettings

Agent replied Β· 24 August 2024

Hi Christine, Thank you so much for taking the time to leave this review for us here, we are … More

5/5

Google

Excellent customer service from Grazy. Was able to fully answer all my questions and was speedy with his replies to my emails

Ed Β· 24 March 2024 Β· Dawsons Morriston Lettings

Agent replied Β· 24 August 2024

Good Afternoon Ed, Thank you so much for leaving this lovely 5-star review for Grazy in our … More

5/5

Google

Fantastic service and very professional, Aled Williams from lettings couldn't do enough to help and made our move a lot less stressful.

Craig Β· 24 March 2024 Β· Dawsons Morriston Lettings

Agent replied Β· 24 August 2024

Hi Craig, Thank you so much for taking the time to leave Aled a 5-star review and some … More

5/5

Google

Aled was lovely, very friendly and very helpful. Definitely recommend for anyone looking for a new home

Alex Β· 24 March 2024 Β· Dawsons Morriston Lettings

Agent replied Β· 24 August 2024

Hi Alex, Thank you so much for leaving this lovely review for Aled in our Morriston … More

5/5

Google

Very big thank-you to Aled who works for the team was Absolutely amazing and really helped us find our first home after 2 years of searching ,answered everything we needed to know and got back to us same day,once again thank you,highly recommended him/dawsons in morriston

Ethan Β· 24 March 2024 Β· Dawsons Morriston Lettings

Agent replied Β· 24 August 2024

Hi Ethan Thank you for your lovely five-star review for Aled in our Morriston lettings … More

5/5

Google

Service is amazing, the lady that attended the house viewing with us tamzyn was so lovely, made us feel really comfortable and couldn’t have made it any better, now we’re moving into our new home tomorrow😊 …

Sophia Β· 24 March 2024 Β· Dawsons Morriston Lettings

Agent replied Β· 24 August 2024

Hi Sophia Thank you so very much for taking the time to leave this lovely review for Tazmyn in our Morriston office. We are so pleased we were able to help you find your new home and wish you every happiness in it. If we can be any further assistance at any time please dont hesitate to come back to us. Kind Regards Emma and the team at Morriston Lettings

5/5

Google

Their letting process is clear. The agents answer their calls and respond to emails in time. I liked the way my application was handled. Keep up the good work. Many thanks to Aled Williams!

Olivia Β· 24 March 2024 Β· Dawsons Morriston Lettings

Agent replied Β· 24 August 2024

Hello Olivia Thank you for taking the time to leave this wonderful 5-star review for our … More

5/5

Google

The whole experience was so easy and Aled the Letting Agent was so helpful. Everything was clearly explained which was so helpful for me as it was my first time going through the process.

Emma Β· 24 March 2024 Β· Dawsons Morriston Lettings

Agent replied Β· 24 August 2024

Hello Emma, Thank you very much for taking the time to complete a review and provide feedback for Aled in our Morriston Lettings team. We just love being able to help people find and move into their homes and it has been an absolute pleasure to help you. Please do not hesitate to contact us if we can help with anything further at this stage. Kind Regards Emma and the Morriston Lettings team

5/5

Google

After trying for 2 years to find a property for my self, my partner and his 4 year old daughter we were lucky enough to have met Aled Williams at Dawsons who played a massive part in helping us finding our current home that we are moving into. Aled was always happy to help and answered all questions we had perfectly.

Sophia Β· 24 March 2024 Β· Dawsons Morriston Lettings

Agent replied Β· 24 August 2024

Hello Sophia Thank you so much for taking the time to leave this lovely 5-star review for … More

5/5

Google

I could not rate Dawsons in Morriston highly enough! I had the pleasure of dealing with Aled Williams who was a massive help! He took onboard everything I was looking for & helped me obtain my dream property :) He made the process of moving in so easy, keeping in constant contact the whole way through! Excellent service! Thanks Paul

Paul Β· 24 March 2024 Β· Dawsons Morriston Lettings

Agent replied Β· 24 August 2024

Hello Paul May we thank you for taking the time to leave this lovely 5-star feedback for Aled in our Morriston Lettings office. It is always wonderful to receive such kind words and it is truly appreciated. At Dawsons we work hard to deliverer a fantastic customer experience and service and are delighted that we were able to assist you in finding and moving into your dream home. We wish you all the very best for the future and please do not hesitate to come back to us if we can be any further assistance. Kind Regards Emma and the team at Morriston Lettings.

5/5

Google

We want to thank the agent Tasmyn Tudor for being so helpful and professional. She was communicating with us and with a potential landlord to make sure that both parties are on the same page. You can truely rely on her and you won't get disappointed.

F Β· 24 March 2024 Β· Dawsons Sketty Sales

Agent replied Β· 24 March 2026

Good Afternoon, Thank you so much for leaving this review for our Lettings agent Tasmyn, we are delighted that we were able to help you. We work hard to deliver an excellent customer service and experience and it means the world to the team to receive feedback such as this. Thank you once again Jade and the team at Swansea Lettings

5/5

Google

Very helpful, friendly and professional team.

Vicky Β· 24 March 2024 Β· Dawsons Sketty Sales

Agent replied Β· 6 February 2024

Good morning Vicky Thank you for your review, it means such a great deal to the team! It has been a pleasure to work with you and makes us very happy that we got you the results you wanted. All the very best, Sharon and the Sketty team

5/5

Google

I’ve seen a couple of properties with Leanne. Friendly, informative and helpful! Great customer service.

Huw Β· 24 March 2024 Β· Dawsons Sketty Sales

Agent replied Β· 6 February 2024

Hello Huw, Thank you so much for taking the time to leave this lovely 5-star review for Leanne in our Sketty office, we work hard to deliver a great customer service and experience and so are delighted that your feedback confirms this. If we can continue to assist you on your property search please don't hesitate to contact us or pop into one of our branches. Kind Regards Sharon & the team at Sketty

5/5

Google

The whole team really understood our property and marketed it beautifully. They did a fantastic job, communicated with us really well and we had a sale within two weeks. We're so grateful and would absolutely recommend them.

Ben Β· 24 March 2024 Β· Dawsons Sketty Sales

Agent replied Β· 6 February 2024

Good afternoon Mr Lloyd Thank you for the review - we really appreciate the time you have taken to provide such valuable feedback. We take huge pride in our position as market leaders, and we believe pivotal to our success is the exposure we can provide along with our dedicated approach resulting in us selling more property than any other agent in the quickest time frame. We have thoroughly enjoyed working with you and we hope to see you soon. All the very best, Sharon and the Sketty team

5/5

Google

A great experience from the initial valuation appraisal with Alison right through to the day of completion. I found the Sketty Team to be competent, friendly, efficient and most professional. Definitely chose the right Estate Agency to sell my property and would certainly recommend the service provided by Dawsons.

Ian Β· 24 March 2024 Β· Dawsons Sketty Sales

Agent replied Β· 6 February 2024

Dear Mr Perinton-Powell We know how stressful the experience can be, so we always put ourselves in our clients' shoes and we aim to deliver no less than exceptional customer service. Thank you for your kind words and feedback for the team and please do not hesitate to pop into branch or call us if we can help with anything in the future. Best Wishes Sharon and the Sketty team

4/5

Google

Rating only, no written review.

Paul Β· 24 March 2024 Β· Dawsons Sketty Sales

Agent replied Β· 6 February 2024

Hello Paul Thank you for taking the time to leave a 4-star rating for our Sketty sales office. We do value all feedback so if you would like to email us on info@dawsonsproperty.co.uk with any further feedback on how we can make this four star a five star in the future we would really appreciate it. Kind regards Sharon and the team at Sketty.

5/5

Google

Great service, lovely staff

Shirley Β· 24 March 2024 Β· Dawsons Sketty Sales

Agent replied Β· 6 February 2024

Hi Shirley Thank you so much for taking the time to leave this lovely 5-star review for our team at Sketty, we work hard to deliver a great customer experience and service and it is always great to receive feedback confirming that we have done this. We will pass your kind words on to the whole of the Sketty team Please do not hesitate to contact us if we can be any further assistance to you in the future. Kind Regards, Sharon and the Team in Sketty.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Dawsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Dawsons is among the RAN Awards 2025 winners.

RAN Awards winners in three years, the group and its branches: 2017, 2023, 2025.

RAN Awards by year, 2017 to 2023

Source: RAN Awards 2025 winners, as published. Earlier years link to each year's list.

The Negotiator Awards

Dawsons is among The Negotiator Awards 2025 winners.

Source: The Negotiator Awards 2025 winners and runners-up, as published.

EA Masters

Dawsons is among EA Masters 2026 winners.

EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2025, 2026.

EA Masters by year, 2018 to 2025

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

More industry awards: Lettings Agency of the Year Awards

Lettings Agency of the Year Awards

Dawsons is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in five years, the group and its branches: 2012, 2013, 2014, 2015, 2016. A Lettings Agency of the Year winner every year since 2012.

Lettings Agency of the Year by year, 2012 to 2015

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

Want Dawsons to help?

Send Dawsons a message.

What do you need help with?

Dawsons will use your details to contact you about this. See our privacy notice.

Questions about Dawsons

Which Dawsons office has the most reviews?

Swansea has the most, with 375 reviews rated 4.3 out of 5, followed by Morriston Sales with 338.

Where are the Dawsons offices?

The eight Dawsons offices, by town:

What do sellers say about Dawsons?

147 reviews from sellers, rated 4.9 out of 5 on average. For example, HELEN wrote: "We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ..."

What do buyers say about Dawsons?

94 reviews from buyers, rated 4.9 out of 5 on average. For example, Jenni wrote: "We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ..."

What do landlords say about Dawsons?

33 reviews from landlords, rated 4.9 out of 5 on average. For example, Andrew wrote: "All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ..."

What do tenants say about Dawsons?

35 reviews from tenants, rated 4.9 out of 5 on average. For example, Matthew wrote: "Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ..."

Has Dawsons won any awards?

Yes. In The Trusted Agent 2026 awards, Swansea won Gold, Swansea won Trusted Agent and Swansea won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 25 other industry awards since 2012.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent