Trusted Agent profile · Swansea

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Dawsons estate agents in Swansea, Morriston, Swansea Marina and 3 more

4.7

★★★★★ Excellent

1,720 reviews across 8 offices and 4 platforms

www.dawsonsproperty.co.uk

Dawsons has eight offices, in Swansea, Morriston (two offices), Swansea Marina, Mumbles (two offices), Killay and Sketty (Swansea). Together they have 1,720 reviews on four platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,348

Reviews on Google

All 8 offices

Facebook logo

2.8 / 5

18

Reviews on Facebook

Business-wide

Trustpilot logo

14

Reviews on Trustpilot

All 8 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Dawsons's eight offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,347 reviews on Google only. Show every review

5/5

Google

I had a great experience working with Dawsons Estate Agents in Swansea Marina. The team was professional, efficient, and always available to answer any questions throughout the process. Communication was excellent, and they made everything as smooth as possible. I really appreciated their expertise and support, and I would happily use their services again in the future. Highly recommended!

Gavin · 29 July 2025 · Dawsons Sketty Sales

Agent replied · 29 July 2026

Thank you so much for your fantastic review for our team here at Swansea Marina. It's been such a pleasure working with you again. We were absolutely thrilled when you chose to come back to us, and we couldn’t have been happier to have you on board once more. We know how hard you’ve worked over the years, and we were so excited to hear about your new job. It’s truly well-deserved, and we’re confident that the kids are incredibly lucky to have you in their lives. From all of us here at the Marina, we want to extend our warmest wishes to you and your family for all the very best in the future. Thank you once again for all the wonderful work you’ve done with us. We look forward to crossing paths again soon. Kelly and the Swansea Marina Sales team

5/5

Google

Big thanks to the team for helping me sell my house! Kelly was super patient with me from start to finish, and I really appreciated all her support. Lisa & Jodie in sales were great, friendly, helpful, and made everything feel easy. And a shoutout to Gemma on the progression team for keeping things moving smoothly. Overall, such a great team, made the whole process way less stressful. Would definitely recommend!

Ehsan · 29 July 2025 · Dawsons Sketty Sales

Agent replied · 29 July 2026

Thank you so much for your wonderful review. We are so pleased to hear that Kelly, Lisa, Jodie, and Gemma made the whole experience of selling your home feel smooth and supported from start to finish. Your kind words mean a lot to the team, it’s exactly the type of service we aim to provide. Wishing you all the very best for the future, and thank you again for confirming your recommendation. Naomi, Marketing

5/5

Google

Excellent service from start to finish!!! We listed our home with Dawsons after having it on the market for 11 months with a very poor agent (PB), and Dawsons had it sold in just a few weeks. The customer service from Kelly and the team has been outstanding with quick responses to emails, phone calls to keep us informed of progress and follow up on any requests we needed to action. We are both tremendously busy and travel all over the UK for work so it has been refreshing to have such an attentive and supportive team behind us, helping us sell our home! I cant recommend Dawsons Marina team enough, they have all made the process of selling our home that much less painful! Thank you all, you absolute stars :)

James · 29 July 2025 · Dawsons Sketty Sales

Agent replied · 29 July 2026

Thank you so much for your kind words and glowing review. We are absolutely thrilled that you had such a positive experience with us here in the Marina Sales team. It’s fantastic to hear that myself (Kelly) and the team made a real difference after such a long journey with your previous agent, and that we could get things moving quickly for you. We know how hectic life can be when you’re travelling for work, so we’re really pleased we could take some of the stress off your shoulders. We are extremely grateful for your recommendation, and we wish you all the very best in your next chapter. Kelly and the Swansea Marina Sales team

5/5

Google

Great experience using Dawsons! They’re a lovely team and were helpful throughout the whole process. Would definitely recommend.

Sali-Wyn · 29 July 2025 · Dawsons Sketty Sales

Agent replied · 29 July 2026

Thank you so much for your kind review this weekend. We are so pleased to hear you had a great experience with us here in the Marina sales team. It means a lot to know you found us helpful throughout, and we really appreciate the recommendation. Wishing you all the very best in your new home. Thanks again Kelly and the team at Dawsons Marina

5/5

Google

The only Agents in the Swansea Area, from Start to finish worked with us all the way. If you want to sell your property go Dawsons 👍 thanks Kelly, Lisa and Gemma 🙂 …

Sue · 29 July 2025 · Dawsons Sketty Sales

Agent replied · 29 July 2026

Thank you so much for your fantastic review. It was a real pleasure working with you, and we’re so glad we could support you every step of the way. You were incredibly proactive and took all the advice on board right from the start, and it truly paid off. Wishing you all the very best with your exciting new chapter abroad and plenty of sunshine ahead. Kelly and the Marina Sales Team at Dawsons

5/5

Google

Great service. Thank you all at Dawsons.

Leah · 29 July 2025 · Dawsons Sketty Sales

Agent replied · 29 July 2026

Thank you so much for your 5-star review today We are so pleased to hear you found our service great from our team here in Marina Sales. It was an absolute pleasure acting as your agent, and we’re genuinely delighted for you, your hard work on the apartment really paid off. You did a wonderful job presenting it, and it was a joy to showcase such a lovely home to potential buyers. Wishing you all the very best with your next chapter. Kelly and the Marina Sales Team

5/5

Google

Kelly and her team at Dawsons Marina Branch have been fantastic in their support for me in selling my house in Swansea, going above and beyond in their efforts. The Dawsons team are lovely to work with, I absolutely recommend them, and I will definitely use them again.

Philippa · 29 July 2025 · Dawsons Sketty Sales

Agent replied · 29 July 2026

Thank you so much for your kind words and recommendation. We are delighted to hear that Kelly and the Marina sales team were able to support you so well throughout your sale. Going above and beyond is what we strive for, so it’s wonderful to know you felt that dedication. We really appreciate you choosing Dawsons and look forward to helping you again in the future. Naomi - Marketing

5/5

Google

Kelly was most helpful and encouraging when she assessed our cottage for sale. Aysha was always pleasant and helpful with our viewings of apartments. Throughout the process the support and friendliness of everyone including Lisa and Jodie was much appreciated by us both. The professionalism and efficiency of Dawsons is to be commended.

Merryl · 29 July 2025 · Dawsons Sketty Sales

Agent replied · 29 July 2026

Dear Merryl Was great to bump into you again Friday, we are really pleased to hear you have settled so well into the Marina. Thank you so for taking the time out to post a review for the team and provide feedback for the whole team, it motivates us even more to provide outstanding customer service to our clients. We have thoroughly enjoyed working with you and please do let us know if there is anything further we can help with in the future. Thanks again Kelly and the Marina sales team

5/5

Google

Dawsons were professional from start to finish. We would personally recommend them as selling agents. A big shout out to Gemma for her tenacity is chasing Solicitors and Management companies Thank e

Debi · 29 July 2025 · Dawsons Sketty Sales

Agent replied · 29 July 2026

Thank you so much for your kind words and 5-star review. We are so pleased to hear you’d personally recommend Dawsons, that really means a lot to us. A special thank you for recognising Gemma’s efforts; her tenacity and attention to detail are second to none, and I’ll be sure to pass on your lovely feedback to her. We’re delighted we could support you through the process from start to finish. Wishing you all the very best, Kelly & the team at Dawsons Marina

5/5

Google

Kelly, Lisa, Gemma & all the staff are brilliant. They explain every step of the buying process, give regular updates and provide a friendly, professional & efficient service. I highly recommend Dawsons.

G · 29 July 2025 · Dawsons Sketty Sales

Agent replied · 29 July 2026

Thank you so much for your lovely review and kind recommendation. We are delighted to hear you had a positive experience with our Marina team. It means a lot to us that you found the process clear and supported every step of the way. On behalf of Lisa, Gemma, and the whole team, thank you again for choosing Dawsons. Kelly and the Marina Sales Team

5/5

Google

Dawson's communication throughout the sale was first rate. Selling can be a stressful and emotional time and Dawson's team provided a seamless and very professional service. Thank you very much.

Stephanie · 26 July 2025 · Dawsons Killay Sales

Agent replied · 26 May 2026

Thank you so much for your kind words. I’m really pleased to hear you felt supported throughout your sale, we understand how emotional the process can be, and it means a lot to know our team helped make it as smooth and stress-free as … More

5/5

Google

Kelly, Lisa, Gemma & all the staff are brilliant. They explain every step of the buying process, give regular updates and provide a friendly, professional & efficient service. I highly recommend Dawsons.

G · 24 July 2025 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 20 March 2026

Thank you so much for your lovely review and kind recommendation. We are delighted to hear you had a positive experience with our Marina team. It means a lot to us that you found the process clear and supported every step of the way. On behalf of Lisa, Gemma, and the whole team, thank you again for choosing Dawsons. Kelly and the Marina Sales Team

5/5

Google

Excellent service and experience with Eleanor the agent. She was always pleasant and helpful when we asked questions and we felt supported throughout the whole process with her. Couldn’t have asked for a better experience

Paul · 24 July 2025 · Dawsons Morriston Lettings

Agent replied · 24 March 2026

Thank you so much for your wonderful review. I am really pleased to hear you had such a positive experience with Eleanor, she’s a valued member of our team, and I’ll be sure to pass on your kind words. We’re thrilled you felt supported throughout the process, and it was our pleasure to help. If you ever need anything in the future, please don’t hesitate to get in touch. Best regards, Laurence Christmas - Lettings Dawsons Morriston

5/5

Google

Rating only, no written review.

Mmesomachi · 13 July 2025 · Dawsons Swansea Sales

Agent replied · 13 April 2026

Thank you so much for the 5-star rating. We are delighted you had a positive experience with us here in the Swansea lettings team. If you ever need anything in the future, we're always here to help with all things property. Thanks again for taking the time to provide this review. Jade and the Swansea Lettings Team

5/5

Google

Rating only, no written review.

Jon · 13 July 2025 · Dawsons Swansea Sales

Agent replied · 13 April 2026

Thank you so much for your 5-star rating and for choosing to rent through Dawsons. We're so pleased to hear you're happy with the service you've received so far. Settling into a new home is such an exciting time, and we're always here if you need anything along the way. Wishing you all the best in your new place. Swansea Lettings Team Dawsons Estate Agents

5/5

Google

Amazing service from Emma Campion, very professional and knowledgeable. Would definitely recommend!

Kate · 8 July 2025 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 8 July 2026

Thanks Lizzy!😊 …

5/5

Google

Great service by Benjamin Banks and all the team at the estate agent. A wealth of experience and advise from start to finish. I would highly recommend to anyone looking for a professional service.

SteveBalfour · 8 July 2025 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 8 July 2026

Thanks Steve, glad we could help👍 …

5/5

Google

Extremely pleased with the level of service and professionalism of Benjamin Banks. Not only did he have every answer to our questions but provided key information which we didn’t even think of. Highly recommend and would happily use again.

Hannah · 8 July 2025 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 8 July 2026

Hi Hannah, thanks for your kind words, wishing you the best with everything😊 …

5/5

Google

The service from Emma Campion was outstanding, will definitely use again!

Alex · 8 July 2025 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 8 July 2026

Glad to hear you had a positive experience Alex, thanks for taking the time to leave a review!

5/5

Google

The service Ben Banks has provided has been impeccable. He has been very personable throughout the whole process. He keeps me in the loop of the market situation and offers expert advice. He’s also not a bad photographer. The pics of the …

Lisa · 8 July 2025 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 8 July 2026

Thanks Lisa, glad we could help😊 …

5/5

Google

We found the perfect home with Mannings, Emma Campion tried her upmost to get the viewing a soon as possible as originally we had to wait over a week but she put herself out to get the viewing sooner as she knew how interested we were. Emma met us at the property with a big smile, she was professional and thorough. She has communicated with us every step of the way and yesterday on a Sunday gave us the news we had been waiting for. Since yesterday she has been very efficient and has put us in touch with a solicitor. Things are now well on the way thanks to Emma

Sam · 8 July 2025 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 8 July 2026

Hi Sam, glad to hear it, thanks for leaving a review, it means a lot to Emma and the rest of the team! all the best😎 …

5/5

Google

Although our house buying experience isn't finished yet. I must say that the service we have had from Emma Campion has been professional, efficient and approachable. She has kept us informed and has been a pleasure to deal with from our first viewing to today.

Joy · 8 July 2025 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 8 July 2026

Thanks Joy, glad Emma and the team could help!

5/5

Google

Jacob was so helpful and is a real asset to the team! I rang regarding a property I wanted to view as a first time buyer and I was given so many tips and given so much information about the process and how to be in the best position possible for purchasing my first home!! Couldn’t recommend him enough honestly⭐️⭐️⭐️⭐️⭐️

Tatyana · 8 July 2025 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 8 July 2026

Hi Tatyana, thanks so much for your lovely review! all the best😎😎 …

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Dawsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Dawsons is among the RAN Awards 2025 winners.

RAN Awards winners in three years, the group and its branches: 2025, 2023, 2017.

RAN Awards by year, 2023 to 2017

Source: RAN Awards 2025 winners, as published. Earlier years link to each year's list.

The Negotiator Awards

Dawsons is among The Negotiator Awards 2025 winners.

Source: The Negotiator Awards 2025 winners and runners-up, as published.

EA Masters

Dawsons is among EA Masters 2026 winners.

EA Masters winners in seven years, the group and its branches: 2026, 2025, 2022, 2021, 2020, 2019, 2018.

EA Masters by year, 2025 to 2018

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

More industry awards: Lettings Agency of the Year Awards

Lettings Agency of the Year Awards

Dawsons is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in five years, the group and its branches: 2016, 2015, 2014, 2013, 2012. A Lettings Agency of the Year winner every year since 2012.

Lettings Agency of the Year by year, 2015 to 2012

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

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Questions about Dawsons

Which Dawsons office has the most reviews?

Swansea has the most, with 375 reviews rated 4.3 out of 5, followed by Morriston Sales with 338.

Where are the Dawsons offices?

The eight Dawsons offices, by town:

What do sellers say about Dawsons?

147 reviews from sellers, rated 4.9 out of 5 on average. For example, HELEN wrote: "We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ..."

What do buyers say about Dawsons?

94 reviews from buyers, rated 4.9 out of 5 on average. For example, Jenni wrote: "We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ..."

What do landlords say about Dawsons?

33 reviews from landlords, rated 4.9 out of 5 on average. For example, Andrew wrote: "All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ..."

What do tenants say about Dawsons?

35 reviews from tenants, rated 4.9 out of 5 on average. For example, Matthew wrote: "Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ..."

Has Dawsons won any awards?

Yes. In The Trusted Agent 2026 awards, Swansea won Gold, Swansea won Trusted Agent and Swansea won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 25 other industry awards since 2012.

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