5/5
The Trusted Agentexcellent professional service at all times
Rating only, no written review.
Agent replied · 26 February 2018
We thank you for using Dawsons, Should we be able to assist you in the future please do not hesitate to contact us.
Trusted Agent profile · Swansea
Verified
Dawsons estate agents in Swansea, Morriston, Swansea Marina and 3 more
★★★★★
1,720 reviews across 8 offices and 4 platforms
Dawsons has eight offices, in Swansea, Morriston (two offices), Swansea Marina, Mumbles (two offices), Killay and Sketty (Swansea). Together they have 1,720 reviews on four platforms, rated 4.7 out of 5 overall.
1,348
Reviews on Google
All 8 offices
18
Reviews on Facebook
Business-wide
340
Reviews on The Trusted Agent
All 8 offices
14
Reviews on Trustpilot
All 8 offices
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers147 reviews
We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ...Read all 147 from sellers
Buyers94 reviews
We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ...Read all 94 from buyers
Landlords33 reviews
All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ...Read all 33 from landlords
Tenants35 reviews
Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ...Read all 35 from tenants
Our offices
Dawsons's eight offices, most reviewed first. Each has its own page.
- Dawsons Swansea Sales11 Walter Road, SA1 5NF375 reviews · 266 on Google (4.2)12 in the last 90 days
- Dawsons Morriston Sales135 Woodfield Street, SA6 8AL338 reviews · 261 on Google (4.8)4 in the last 90 days
- Dawsons Marina Sales Lettings & New HomesUnit A, Meridian Bay, SA1 1PG307 reviews · 232 on Google (4.8)5 in the last 90 days
- Dawsons Mumbles Sales & Lettings77 Newton Road, SA3 4BN299 reviews · 237 on Google (4.8)6 in the last 90 days
- Dawsons Killay Sales419 Gower Road, SA2 7AN199 reviews · 163 on Google (4.7)1 in the last 90 days
- Dawsons Sketty Sales90 Gower Road, SA2 9BZ172 reviews · 135 on Google (4.7)4 in the last 90 days
- Dawsons Morriston Lettings134 Woodfield Street, SA6 8AL83 reviews · 57 on Google (4.8)2 in the last 90 days
- Fine and Country77 Newton Road, SA3 4BN12 reviews · 0 on Google0 in the last 90 days
Awards
The Trusted Agent 2026 results for Dawsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews on The Trusted Agent
Showing 339 reviews on The Trusted Agent only. Show every review
The Trusted Agent5/5
The Trusted AgentIn my opinion Dawsons is one of the best agents in the UK
I'm From kuwait and it's my first choice to find a property in Swansea.
Agent replied · 4 November 2015
Fawaz, thank you for your positive comments. We are glad you have settled in to your apartment and if we can be of assistance in the future, please do not hesitate to contact us.
5/5
The Trusted AgentExcellent service
I have had several years experience in dealing with the Company and I highly recommend
Agent replied · 4 November 2015
Hi kelly. Thank you for your positive feedback. We look forward to working with you in the future.
5/5
The Trusted AgentExcellent service
Dawsons have been letting my properties for some time. I have always found them friendly, courteous and efficient.
Agent replied · 4 November 2015
Thank you for your kind words, we look forward to doing more business with you in the future.
5/5
The Trusted AgentSuper Agents
From start to finish a great professional yet very friendly service from the Marina office. Good advice and support. Accompanied viewings and always great at highlighting the best and most interesting features of the property.
Agent replied · 4 November 2015
Hi Angela, it was always a pleasure to deal with both yourself and your husband. If there is anything in the future we can help with. Please do not hesitate to give us a call.
5/5
The Trusted AgentExcellent service, extremely professional.
Rating only, no written review.
5/5
The Trusted AgentAn extremely helpful and supportive agency
As a landlord I have found Dawsons very helpful; all advice and help I have sought has been given very quickly, and any problems sorted out speedily. I cannot rate Dawsons highly enough.
Agent replied · 4 November 2015
Hi Jill, thank you for your lovely words. It has been great to work with you and the team at Dawsons look forward to working with you more in the future.
5/5
The Trusted Agenthouse sale
service was very prompt ,all the staff we dealt with were helpful and would not hesitate to use them again.
Agent replied · 9 October 2015
Hi John, Hope your happy in Victoria Avenue , Glad you were happy with the service provided. Thanks from all of us at the Mumbles office.
5/5
The Trusted AgentSimple, Hassle Free Sale!
We were selling a family home under difficult circumstances. Dawsons delivered everything that they had promised and handled any queries that we had along the way with sincerity and quickly. I wouldn't hesitate to recommend them to anyone looking to buy or sell in the Swansea area.
5/5
The Trusted AgentProfessional and friendly
I have known the team at the Mumbles Branch for two years. They are professional and friendly ,providing a service that is tailored to your individual needs. Tracey ,Sam and Rhodri have exceeded my expectations .
5/5
The Trusted AgentA huge help during auction process
We had to resort to an auction for selling my elderly mother's Swansea property after survey problems - Julie patiently guided us through the auction process, and was thoroughly helpful and sensitive to what could have been a difficult situation. She was flexible to our needs as the seller and kept in contact with regular progress updates. In the end, she secured a pre-auction sale at a satisfactory price - very happy to recommend her to other potential sellers.
Agent replied · 15 March 2017
Hi Bryan I hope you are all well. Just to wish you all the very best for the future Julie
5/5
The Trusted AgentLetting agents for residential properties
We've been using Dawsons for letting 3 houses since 2013 and would rate their service as excellent. We were new to the letting business and Dawsons' practical help and professional expertise have been invaluable in simplifying what can otherwise be a complex exercise.
5/5
The Trusted AgentLady Housty avenue
Just moved to a nice big house in Newton area thanks to Dawsons , they are very personal and a very organised company and I would totally use them again , Thanks Dawsons
5/5
The Trusted AgentRecent home purchase
We had an excellent service from Dawsons Walters Rd branch.Staff were helpful knew each other's business if a staff member was unavailable and more so give us invaluable recommendations.This included a surveyor,solicitor to deal with our conveyancing,local gas inspector and damp proof expert.. They were absolutely fantastic and patient with us as first time investors. Thank you Dawsons.
5/5
The Trusted AgentExcellent service
Dawsons provided an excellent service from start to finish. They provided a realistic valuation and the house was quickly advertised online. They carried out all of the viewings and gave feedback following each viewing. Whenever I called the office (whilst waiting for the sale to go through I called a lot) queries were answered promptly. The staff at the Morriston branch are all professional, approachable and friendly and I would not hesitate to recommend them to anyone selling a property.
Agent replied · 6 October 2015
Hi Sandra, Thank you very much for this positive review! We strive to ensure that the experience of all our clientele is as fantastic as yours! Really appreciate the time you've taken to let anyone else thinking of using Dawsons see just how good we are. Kind Regards, Shaun
5/5
The Trusted AgentWould recommend
Very helpful and kept us informed. Our house sold within a week. There were issues with house we wanted to buy, but Dawsons were patient and supportive throughout and we had a positive result.
Agent replied · 5 October 2015
Thank you very much your kind words. Hope you've settled into your new home. All the best Dawsons Sketty Team.
5/5
The Trusted AgentGreat estate agent highly recommend!.... Wouldn't sell with anyone else!
Having bought and sold in recent times from Dawsons Killay I have always been impressed with their efficiency and professionalism. I wouldn't consider any other agent for selling, having used others in the past. They are very pro active in their approach. Highly recommend! Natalie Evans
Agent replied · 6 October 2015
Thanks for your very positive feedback Natalie! We're glad your sale went through smoothly and successfully! Hopefully we'll see you again in the future. Kind Regards, all at Dawsons Killay Branch.
4/5
The Trusted AgentHouse sale
I have recently sold my house with Dawson's in Mumbles. The assistance that I have had from the staff in the Mumbles office, to find a new home, has been great. They have kept me informed about new properties, that were coming onto the market and have shown a genuine interest in my need to find a new home. The staff are all very friendly and helpful and I am only sorry that I eventually found a property with another agent. I really would have liked to buy a property with Dawson's to thank them for all their efforts. Thanks for all your patience with our many viewings !
Agent replied · 1 October 2015
Hi Christine , Thanks for your kind comments - All of us at mumbles are sorry we couldn't find you somewhere suitable but wish you all the best in your new home.
5/5
The Trusted AgentQuick sale
Dawsons, mumbles, showed great professionalism during the initial valuation visit. Subsequently, I was very impressed with the high quality photographs taken. The property was advertised in the showroom and on the internet very quickly and as a result, it as under offer within two weeks. Very impressive My thanks to a professional and courteous staff.
Agent replied · 1 October 2015
Hi Graham , Thanks for the taking the time to leave this review - We hope your happy in your new home and if in the future you need any further assistance don't hesitate to come back to us.
5/5
The Trusted AgentRental service
Excellent and professional company to work with. New Tennant found, checked and paperwork completed within days. The guys there work well as a team and are both welcoming and very knowledgable. I would definitely recommend them.
Agent replied · 4 November 2015
Hi Richard, After assisting you in the purchase of the property, it was a pleasure for you then to return to Dawsons and allow us to find a suitable tenant. From myself and the team we thank you and look forward to working with you in the future.
5/5
The Trusted AgentReview of Dawsons Sketty Branch
Quite simply the best property agent I have ever dealt with. Alison and her team are consummate professionals who's dedication and attention to detail is second to none. Always on hand to answer any questions you might have,and always proactive in smoothing the often difficult journey of property selling/buying. Forget the rest...deal with Dawsons..leading the field by a country mile.
Agent replied · 6 October 2015
Thanks so much for the very kind works it was a pleasure to deal with you Dr Armitage Thank you Alison & Team
5/5
The Trusted AgentAn excellent service
Julie, in her role as Auctions Manager, oversaw the sale of a property we recently purchased under auction terms and conditions.. Julie was a pleasure to deal with, was always available to help, and went beyond expectations to provide a first class service.. Her communication was excellent and we always had extremely prompt replies to any correspondence - often within minutes. Julie went out of her way to help fulfil our requests. Highly recommended.
Agent replied · 15 March 2017
Hi Lucie I hope you are now settle in your new home. Good luck for the future Julie
5/5
The Trusted AgentExcellent sold two houses both in one week.
we all know how stressful moving house can be and we were selling my daughters house and ours at the same time. The staff at Dawson's mumbles were always there to answer even the most trivial concerns and most importantly they always got back to you. All the staff did that extra mile for you.
Agent replied · 29 September 2015
Hi Carol , Thanks for the taking the time to post this review , all of us at Mumbles are glad that both sales went through quickly and smoothly - If in the future you need any further assistance don't hesitate to come back to us.
5/5
The Trusted AgentThoroughly professional, these people know what they are about.
After inviting 3 local estate agents to view our home we chose Dawsons, Morrison, Swansea, as they presented a well thought out sales strategy - and offered a great deal of helpful advice. They welcomed our input regarding advertising, and handled all enquiries & viewings - always keeping us informed stage-by-stage. All in the office knew what was going on, so no loose ends (good team work there!). Their charges are perhaps a tad less than some agents. The first ad appeared on a Tuesday, by Friday we had had 3 viewings - all making offers, and accepted a near-asking price offer on the Saturday - 5 days to sell!!! The sale went through smoothly and swiftly, so we can thoroughly recommend Dawsons..
Agent replied · 29 September 2015
Hi Robbie D, Many thanks for the glowing review! It's really rewarding to see that you felt so pleased at all stages of the sale, that's why we are the number one agent in the local area! It was an absolute pleasure selling your property. Hope all is well at the new property! Regards,
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Dawsons
Which Dawsons office has the most reviews?
Swansea has the most, with 375 reviews rated 4.3 out of 5, followed by Morriston Sales with 338.
Where are the Dawsons offices?
The eight Dawsons offices, by town:
- Fine and Country: 77 Newton Road, Mumbles, Swansea, SA3 4BN
- Killay: 419 Gower Road, Killay, Swansea, SA2 7AN
- Morriston Lettings: 134 Woodfield Street, Morriston, Swansea, SA6 8AL
- Morriston Sales: 135 Woodfield Street, Morriston, Swansea, SA6 8AL
- Mumbles Sales & Lettings: 77 Newton Road, Mumbles, Swansea, SA3 4BN
- Sketty: 90 Gower Road, Sketty, Swansea, SA2 9BZ
- Swansea: 11 Walter Road, Swansea, SA1 5NF
- Swansea Marina: Unit A, Meridian Bay, Swansea Marina, Swansea, SA1 1PG
What do sellers say about Dawsons?
147 reviews from sellers, rated 4.9 out of 5 on average. For example, HELEN wrote: "We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ..."
What do buyers say about Dawsons?
94 reviews from buyers, rated 4.9 out of 5 on average. For example, Jenni wrote: "We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ..."
What do landlords say about Dawsons?
33 reviews from landlords, rated 4.9 out of 5 on average. For example, Andrew wrote: "All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ..."
What do tenants say about Dawsons?
35 reviews from tenants, rated 4.9 out of 5 on average. For example, Matthew wrote: "Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ..."
Has Dawsons won any awards?
Yes. In The Trusted Agent 2026 awards: Dawsons, Swansea won Gold; Dawsons, Swansea won Trusted Agent; Dawsons, Swansea won Trusted Agent.
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Send Dawsons a message.
