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Dawsons estate agents in Swansea, Morriston, Swansea Marina and 3 more

4.7

★★★★★ Excellent

1,720 reviews across 8 offices and 4 platforms

www.dawsonsproperty.co.uk

Dawsons has eight offices, in Swansea, Morriston (two offices), Swansea Marina, Mumbles (two offices), Killay and Sketty (Swansea). Together they have 1,720 reviews on four platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,348

Reviews on Google

All 8 offices

Facebook logo

2.8 / 5

18

Reviews on Facebook

Business-wide

Trustpilot logo

14

Reviews on Trustpilot

All 8 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Dawsons's eight offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,347 reviews on Google only. Show every review

5/5

Google

Anna was fantastic and so supportive with the whole process. Couldn't ask for a better team to help you find your next home.

Simon · 19 August 2025 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 19 August 2026

Thank you so much for your wonderful review Simon. We're delighted to hear that Anna was able to provide such great support throughout the process. Helping our clients find their perfect home is our top priority, and it’s fantastic to know that you felt so well taken care of. We'll be sure to pass along your kind words to Anna and the rest of the team. If you ever need assistance in the future, don't hesitate to reach out!

5/5

Google

1st class service from all at Cresidential. Perfectly professional throughout. Simply outstanding. We thank you all for your service.

Joanne · 19 August 2025 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 19 August 2026

Thank you for the fabulous review. Hopefully they are all moved in now and you can all relax !!! We wish you all the happiness :)

5/5

Google

Angi went above and beyond in helping with the sale of my house. She kept me informed with everything that was happening and was always there when I needed her. I would 100% recommend CResidential.

Kirsty · 19 August 2025 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 19 August 2026

Thank you so much for the review - your recommendation means the world to us. Enjoy your new home

5/5

Google

It was a pleasure selling our house with C-res House sold within 3 days and and was notified of all changes throughout the process - 100% recommend

Beefyblx · 19 August 2025 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 19 August 2026

Thank you so much the review. We wish you every happiness in your new home guys

5/5

Google

Anna has been fantastic with everything we've asked and needed when it came to moving in. Everything was quick and simple, couldn't fault her at all! Absolutely flawless. Thank you Anna!

Kierran · 19 August 2025 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 19 August 2026

Kieran this is so lovely to read - don't forget you know where we are :)

5/5

Google

Angi and her amazing team provided a first class service right from the beginning. Angi was professional, fair and goes above and beyond for all parties involved. Angi has been very fair throughout the process and I am not surprised by how many awards she has won. At all times, Angi engaged with us on our purchase - she was always on hand to answer any questions throughout our journey. I would highly recommend Angi and her team. BUYER

Jessica · 19 August 2025 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 19 August 2026

Oh Jess you are more than welcome. Enjoy your new home and thank you for the fabulous review 😀 …

5/5

Google

Excellent throughout - found multiple interested parties and our eventual buyers when we had lost all hope. Managed to whip a slow moving chain in to shape and coordinate poor performing conveyancers so we could move in line with our desired timelines. Genuinely don’t think the move would have happened without the attentive and personal service.

Ben · 19 August 2025 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 19 August 2026

Got there in the end!!! Wishing you and your lovely family all the very best in your new home

5/5

Google

What a team at CResidential!! Friendly, helpful & very very professional! We can't thank you all enough for selling our parents property so quickly & efficiently. The communication from you all was first class & we were kept fully informed every step of the way. Thank you once again Karen Stephenson & Richard Taylor

Karen · 19 August 2025 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 19 August 2026

Hi both thank you so much for your review. It really makes our day when we get great feedback. Now to get it thru' to completion :)

5/5

Google

Brilliant service from start to finish, lovely, polite, real people that don’t hassle you. Answered all queries in a timely manner and always contacted me back. Felt more like friends than estate agents very welcoming. Couldn’t have asked for anymore.

Crystal · 19 August 2025 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 19 August 2026

Thank you for your wonderful feedback! We're delighted to hear you had such a positive experience with our team. Your satisfaction is our priority!

5/5

Google

I highly recommend using C Res for moving house. They were the most prepared estate agent who came round when we were looking at putting our house on the mortgage and kept in constant communication throughout. We haven't had the easiest of chain but everyone was chasing and pushing for us. Big thanks to James, Ang and Angi!

Laura · 19 August 2025 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 19 August 2026

Laura & Tom you are most welcome. To say not the easiest solicitor would be an understatement ha ha ha

5/5

Google

Great communication throughout the lettings process, always quick to reply to emails, and Dan was very helpful. Welcome pack was a nice touch as well.

Andy · 16 August 2025 · Dawsons Mumbles Sales & Lettings

Agent replied · 16 June 2026

Thanks Andy, glad Dan and the team could help - wishing you the best!

5/5

Google

Gethin Holt was a great lettings agent got us a great flat

Amelie · 14 August 2025 · Dawsons Swansea Sales

Agent replied · 13 April 2026

Hello Thank you for your kind words. I’m delighted to hear that Gethin was able to help you secure a great flat. I’ll be sure to share your feedback with him, it’s always wonderful to know when our team has made a positive difference. Thank you again Jade, Swansea Lettings Manager

5/5

Google

Emma and her team were brilliant with our recent house purchase. They were very helpful and kept us informed throughout the process. Kept the stress levels down. Many thanks for all your support!!

Gareth · 10 August 2025 · Dawsons Mumbles Sales & Lettings

Agent replied · 31 August 2025

Thank you so much for your kind words and for taking the time to leave us a 5-star review. It was an absolute pleasure to assist you with your home purchase. Myself and the team are so pleased to hear that we were able to help make the process a smooth and less stressful experience for you. Wishing you all the best, and please don’t hesitate to reach out if we can help in the future. Thanks again Emma and the Mumbles Sales Team

5/5

Google

Dawsons were professional from start to finish. We would personally recommend them as selling agents. A big shout out to Gemma for her tenacity is chasing Solicitors and Management companies Thank e

Debi · 1 August 2025 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 31 August 2025

Thank you so much for your kind words and 5-star review. We are so pleased to hear you’d personally recommend Dawsons, that really means a lot to us. A special thank you for recognising Gemma’s efforts; her tenacity and attention to detail are second to none, and I’ll be sure to pass on your lovely feedback to her. We’re delighted we could support you through the process from start to finish. Wishing you all the very best, Kelly & the team at Dawsons Marina

5/5

Google

Dawson's communication throughout the sale was first rate. Selling can be a stressful and emotional time and Dawson's team provided a seamless and very professional service. Thank you very much.

Stephanie · 1 August 2025 · Dawsons Mumbles Sales & Lettings

Agent replied · 31 August 2025

Thank you so much for your kind words. I’m really pleased to hear you felt supported throughout your sale, we understand how emotional the process can be, and it means a lot to know our team helped make it as smooth and stress-free as possible. On behalf of all of us here in Mumbles, thank you again for choosing Dawsons. Warm regards, Emma Sales Manager, Dawsons Mumbles

5/5

Google

Molly has been assisting us in buying a property. She has been wonderful throughout! We appreciate her friendly demeanour and her honest straightforward communication skills. We feel well looked after and we know we can trust her in an …

Polina · 29 July 2025 · Dawsons Killay Sales

5/5

Google

Molly and Ashton’s were brilliant throughout the process of buying our first home, with Molly making the whole process as stress-free as possible. We can’t recommend these enough!

A · 29 July 2025 · Dawsons Killay Sales

5/5

Google

Excellent. Sale for full asking price first day. There were difficulties along the way throughout the chain. But Brad was across our sale and purchase and every other part of the chain and with his dogged determination he was solely responsible for a successful conclusion, an asset to the team. Communication was faultless and we were kept informed every step of the way. Cathy you have an excellent team, everybody we dealt with was informative and reassuring. Thank you.

Joe · 29 July 2025 · Dawsons Killay Sales

5/5

Google

Fantastic assistance from the team throughout the process of buying our new home.Kelly and Gemma went above and beyond with all there support and guidance

Judith · 29 July 2025 · Dawsons Sketty Sales

Agent replied · 29 July 2026

Hi Judith, Thank you so much for your fantastic 5 * review We’re thrilled to hear that Kelly and Gemma were able to provide you with the support and guidance you needed throughout the process of buying your new home. Going above and beyond for our clients is what we strive for, so it’s wonderful to know that it made a difference for you. If there’s anything else we can assist with in the future, please don’t hesitate to reach out. Wishing you all the best in your new home! Best regards, Kelly & the Marina Sales Team

5/5

Google

Rating only, no written review.

Tom · 29 July 2025 · Dawsons Sketty Sales

Agent replied · 29 July 2026

Good morning, Thank you so much for your 5 * review this week, we appreciate you taking the time to provide this for our Marina Sales, Lettings, Development, Land & New Homes team. Client satisfaction is our top priority, and it’s wonderful to know are providing this. If you ever need assistance in the future, please don't hesitate to reach out. Thanks again for choosing Dawsons. Best regards, The Dawsons Marina Team

5/5

Google

Kelly gave me the confidence that I could sell at a decent price. After a short spurt of numerous viewings, Kelly achieved a good price. From start to finish, Dawson's felt like they were on the same team as me. They were professional, thorough, always available and saw me over the finish line. One flakey seller turned into a delighted customer. Well done gang. Highly recommend especially over other estate agents I had investigated.

Michele · 29 July 2025 · Dawsons Sketty Sales

Agent replied · 29 July 2026

Good morning Michele I just wanted to take a moment to thank you for your kind words. It was truly a pleasure working with you. The team takes great pride in their work, and we are thrilled that we were able to get everything over the line in time for you. We wish you all the best as you settle into your new home and hope it brings you nothing but happiness. Kind regards Kelly Israel and the Dawsons Marina team

5/5

Google

The whole team have been so helpful, informative, friendly and professional. Kelly and Lisa have been amazing from beginning to end. Would definitely recommend Dawsons to sell your home.

Elaine · 29 July 2025 · Dawsons Sketty Sales

Agent replied · 29 July 2026

Hi Elaine, Thank you so much for taking the time to provide us with this 5-star review. As the branch manager I was so pleased to hear that I myself (Kelly), Lisa, along with the rest of the team have provided you with a helpful, friendly, and professional service throughout your journey with us. Your recommendation means a lot to us, and we’re thrilled we could assist you in selling your property. If you need anything in the future, don’t hesitate to reach out. Thanks again for repeatedly choosing Dawsons for your property sales and purchase. Best regards, Kelly and The Marina Team

5/5

Google

We have just purchased a Marina property via Dawsons Marina Branch . The transaction was quite complicated and took nearly 7 months arrive at completion. Throughout the entire period Kelly and her team were absolutely dedicated to keeping both ourselves and the absent vendors informed of problems and progress every step of the way. Without their support and professionalism the transaction would have collapsed. We highly recommend the Marina Branch. Thank you Kelly Israel and her team.

Julie · 29 July 2025 · Dawsons Sketty Sales

Agent replied · 29 July 2026

Thank you so much for your wonderful review. We are delighted to hear that you felt myself and the Marina team were able to support you through a complex transaction and keep everything on track. Communication and dedication are at the heart of what we do, so it’s fantastic to know that our professionalism made a real difference. Wishing you all the best in your new Marina home, keep in touch! We can't wait to see the transformation Best wishes Kelly, Gemma, Lisa, Jodie & Aysha

4/5

Google

Rating only, no written review.

C · 29 July 2025 · Dawsons Sketty Sales

Agent replied · 29 July 2026

Good morning Thank you for your rating, we are glad you had a positive experience with our Marina team (Sales, Lettings and Land & New Homes). If there’s anything we can do to make your next experience a 5-star one, we’d love to hear your feedback. Feel free to reach out, we’re always happy to help. Kind regards The Marina Team

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Dawsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Dawsons is among the RAN Awards 2025 winners.

RAN Awards winners in three years, the group and its branches: 2025, 2023, 2017.

RAN Awards by year, 2023 to 2017

Source: RAN Awards 2025 winners, as published. Earlier years link to each year's list.

The Negotiator Awards

Dawsons is among The Negotiator Awards 2025 winners.

Source: The Negotiator Awards 2025 winners and runners-up, as published.

EA Masters

Dawsons is among EA Masters 2026 winners.

EA Masters winners in seven years, the group and its branches: 2026, 2025, 2022, 2021, 2020, 2019, 2018.

EA Masters by year, 2025 to 2018

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

More industry awards: Lettings Agency of the Year Awards

Lettings Agency of the Year Awards

Dawsons is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in five years, the group and its branches: 2016, 2015, 2014, 2013, 2012. A Lettings Agency of the Year winner every year since 2012.

Lettings Agency of the Year by year, 2015 to 2012

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

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Questions about Dawsons

Which Dawsons office has the most reviews?

Swansea has the most, with 375 reviews rated 4.3 out of 5, followed by Morriston Sales with 338.

Where are the Dawsons offices?

The eight Dawsons offices, by town:

What do sellers say about Dawsons?

147 reviews from sellers, rated 4.9 out of 5 on average. For example, HELEN wrote: "We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ..."

What do buyers say about Dawsons?

94 reviews from buyers, rated 4.9 out of 5 on average. For example, Jenni wrote: "We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ..."

What do landlords say about Dawsons?

33 reviews from landlords, rated 4.9 out of 5 on average. For example, Andrew wrote: "All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ..."

What do tenants say about Dawsons?

35 reviews from tenants, rated 4.9 out of 5 on average. For example, Matthew wrote: "Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ..."

Has Dawsons won any awards?

Yes. In The Trusted Agent 2026 awards, Swansea won Gold, Swansea won Trusted Agent and Swansea won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 25 other industry awards since 2012.

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