Trusted Agent profile
★★★★★
1,253 reviews across 8 offices and 4 platforms
Countrywide has eight offices, in Glasgow (three offices), Hamilton, Lanarkshire (three offices) and Airdrie. Together they have 1,253 reviews on four platforms, rated 4.4 out of 5 overall.
1,239
Reviews on Google
All 8 offices
11
Reviews on Facebook
All 8 offices
2
Reviews on Yell
All 8 offices
1
Reviews on Trustpilot
All 8 offices
Tell us what you need and up to 3 trusted local agents will be in touch.
Countrywide's eight offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Countrywide, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe had a really good experience using Countrywide. We dealt with Kirsten and she was always very quick at getting back to us and arranging viewings for us and was always very polite and helpful.
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleSold my property with Countrywide Dennistoun; The process was thoroughly explained and well-handled. Everyone at the branch was very professional, accommodating, and personable.
Thank you for your terrific 5* review and for your complimentary comments. Best wishes, Lucy, Customer Relations.
5/5
GoogleI only can reccomend this Estate Agent in Dennistoun!They will go as far as possible to support You all the way on selling and buying. Thank you for especially to Cecillia, Paula and the one and only Stuart)) Amazing team :)))
Thank you so much for your kind words and recommendation! We strive to provide top-notch support for our clients in every step of the selling and buying process. Cecillia, Paula, and Stuart are truly amazing and we are lucky to have them on our team. We appreciate your trust in us and we look forward to continuing to exceed your expectations. :)
5/5
GoogleExcellent experience while looking for a new flat this spring; Jamie was great to work with and professional and made the process very stress-free.
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat letting agency with invaluable input from Craig and Hannah! Good communication and always keeping me updated with developments despite me being abroad. …
Delia Low thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleOlivia and Mhairi were both super helpful in getting us moved into the flat in under a weeks time! Process was very straightforward which took a lot of stress away. 5 stars!
It’s really lovely to read another 5* review Ian. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
1/5
GoogleVery unprofessional - arrived late and did not follow up on the actions they promised. Wasted time. …
Hello Neil, Thank you for sharing your feedback with us. I'm sorry to hear about your experience and the inconvenience it caused. Please reach out to us at … More
5/5
GoogleOne of the best I ever find out , Hannah was great while handling all the things and team is awesomely cooperative in all things
Thank you for your terrific 5* review and for your complimentary comments. Best wishes, Lucy, Customer Relations.
5/5
GooglePurchasing property via Countrywide was seamless. Sales team at Candlerriggs Glasgow are too Good . Professional and friendly. …
Thank you Farooq Ali for leaving us your superb 5* review and recommendation. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
5/5
GoogleCountrywide West End (Kellie, Jamie and Yasmin) have been very helpful at providing clear feedback and finding a new tennant for our flat within a week of going to market. Thx for your help
Thank you for your wonderful 5* review Julie! We're thrilled to hear that Kellie, Jamie, and Yasmin were able to assist you effectively and find a new tenant for your flat so quickly. Your feedback is greatly appreciated. Best regards, Lucy, Customer Relations Team
5/5
GoogleSpecial thanks to Jamie and other team members. Excellent service and friendliness.
Thank you so much for your wonderful 5* review! We're thrilled to hear that Jamie and the team provided you with excellent service and friendliness. Your kind words mean a lot to us. Best regards, Lucy, Customer Relations Team
5/5
GoogleThanks to the Countrywide team Meaghan Scott, Chloe Alison, Kellie Johnston and Jamie Sidebottom. That was a quick turn around over the Christmas period. Always very helpful and accomodating.
Thank you for your brilliant 5* review and thank you for your kind words John. Best wishes, Lucy, Customer Relations.
5/5
GoogleYasmin, Kellie and Jamie are positive and helpful. They come up with solutions and suggestions and they communicate quickly. They also link well together, so if someone's not around, you still have a point of contact.
Thank you for taking the time to leave us this amazing 5* review Val. Kind regards Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team
5/5
GoogleTheir works attitude is serious, friendly and enthusiastic to me. Well, if you have any questions, they will reply immediately. This makes me feel very safe and warm. I am very grateful to them.
Thank you for the fantastic 5* review and I would like to wish you the very best for the future Irene. Kind regards, Lucy, Customer Relations.
5/5
GoogleJamie Sidebotham was fantastic in helping us with the moving process. Couldn’t have made it easier for us, really really helpful. Recommend it
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
Googlethey where super helpful through the whole prosses of renting my first flat
Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
5/5
GoogleYasmin, Kellie and Jamie have been extremely helpful and have managed to rent our flat out in the first two weeks they put it on the market. They were really easy to deal with and gave us great advice
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleAs a landlord, I’ve had a great experience working with the lettings department. Kellie, Jamie and Yasmin have been incredibly professional and efficient in managing my property. From the initial tenant screening process to ongoing communication, their team has consistently gone above and beyond. They provided excellent marketing for my rental, which led to a quick turnaround in finding a reliable tenant. Their thorough vetting process gave me peace of mind, and I appreciate how they handle all the paperwork seamlessly. What sets them apart is their exceptional customer service. They’re always available to answer my questions and address any concerns, making me feel valued as a client. I highly recommend Countrywide lettings to any landlord looking for a trustworthy and dedicated letting agency. They have truly made the renting process hassle-free!
Thank you Diane for your terrific 5* review and for your complimentary comments and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleAs first time landlords, they explained the process so well and answered all of our queries. Yasmin was great and always replied quickly. Professional and friendly - would recommend.
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation Lynsey! Kind regards, Lucy, Customer Relations.
5/5
GoogleBoth Jamie and Kellie have been very helpful in finding an accommodation in Glasgow. As an expat it can be quite hard to find a property in a foreign country. However, with their help we found a beautiful place for both my partner and I, in a very short timespan (only about 2-3 weeks from our initial viewing to receiving the property keys). I highly recommend their services.
It’s really lovely to read another 5* review and recommendation. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
5/5
GoogleTop tier service and communcation from Jamie and the rest of the team. Very happy.
Thank you for your 5* review Jesse. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat Service.
Thank you for taking the time to leave us this great 5* review Kwame. Kind regards, Lucy, Customer Relations.
5/5
GoogleKellie and Jamie from Countrywide have been very helpful, friendly and professional in helping to let out my flat. They kept me informed of any updates through emails and calls and undertook the letting checks and process swiftly. I'm very pleased with their input. All the best!
Thank you for taking the time to leave us your 5* review Carol! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Glasgow (107 - 111 Byres Road) has the most, with 302 reviews rated 4.4 out of 5, followed by Glasgow (71) with 282.
The eight Countrywide offices, by town:
Yes. In The Trusted Agent 2026 awards: Countrywide, Hamilton won Gold; Countrywide, Lanarkshire won Trusted Agent; Countrywide, Lanarkshire won Trusted Agent.
Tell us what you need and up to 3 trusted local agents will be in touch.
