5/5
GoogleHannah has a great manner and is very professional indeed, a credit to the team!
Agent replied · 27 May 2025
Thank you for your excellent 5* review and kind words of our dedicated team Ross. Kind regards, Lucy, Customer Relations.
Trusted Agent profile
Countrywide estate agents in Glasgow, Hamilton, Lanarkshire and 1 more
★★★★★
1,253 reviews across 8 offices and 4 platforms
Countrywide has eight offices, in Glasgow (three offices), Hamilton, Lanarkshire (three offices) and Airdrie. Together they have 1,253 reviews on four platforms, rated 4.4 out of 5 overall.
1,239
Reviews on Google
All 8 offices
11
Reviews on Facebook
All 8 offices
2
Reviews on Yell
All 8 offices
1
Reviews on Trustpilot
All 8 offices
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Our offices
Countrywide's eight offices, most reviewed first. Each has its own page.
- Countrywide Glasgow (107 - 111 Byres Road)107 - 111 Byres Road, Glasgow, G11 5HW302 reviews · 300 on Google (4.5)0 in the last 90 days
- Countrywide Glasgow (71)71, Candleriggs, G1 1NP282 reviews · 282 on Google (4.1)0 in the last 90 days
- Countrywide Hamilton29 Cadzow Street, ML3 6EE255 reviews · 253 on Google (4.8)13 in the last 90 days
- Countrywide Lanarkshire (230 Stonelaw Road)230 Stonelaw Road, Rutherglen, Glasgow, G73 3SA159 reviews · 159 on Google (4.7)5 in the last 90 days
- Countrywide Glasgow (612-614 Alexandra Parade)612-614 Alexandra Parade, G31 3BT90 reviews · 85 on Google (4.5)0 in the last 90 days
- Countrywide Lanarkshire (43 Townhead)43 Townhead, Kirkintilloch, Glasgow, G66 1NG69 reviews · 69 on Google (4.7)0 in the last 90 days
- Countrywide Airdrie33 Stirling Street, Airdrie, ML6 0AH49 reviews · 46 on Google (3.9)1 in the last 90 days
- Countrywide Lanarkshire (1 Barrachnie Road)1 Barrachnie Road, Baillieston, Glasgow, G69 6HP47 reviews · 45 on Google (4.6)1 in the last 90 days
Awards
The Trusted Agent 2026 results for Countrywide, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Countrywide office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleOlivia was a great help managed to get myself through the process and into the property in a weeks time.
Agent replied · 16 April 2026
Thank you for taking the time to leave us your 5* review Cameron! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleRecently looked to set up a tenancy, everyone made it really easy especially Kirsten. Really quick and super friendly.
1/5
GoogleRating only, no written review.
Agent replied · 27 May 2025
Hello and thank you for taking the time to leave a rating. I’m sorry to see that your experience was less than satisfactory. Please be assured that all feedback is taken extremely seriously, and as a company, we are continuously looking at … More
5/5
GoogleKellie, James and Yasmin were exemplary! Thoroughly professional, super helpful and very efficient. I listed my property on Friday night, and by Monday morning it was rented. The whole process couldn't have gone any smoother, thank you all!
Agent replied · 16 April 2026
Thank you for leaving us your superb 5* review Andrew. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat service, would highly recommend.
Agent replied · 13 April 2025
Thanks very much, Jack. Best of luck with your new place (and The Dreamery!). Ed
5/5
GoogleWe had a very professional and seamless experience with "Countrywide Scotland Estate Agents Dennistoun" when selling our flat. The team did an excellent job in marketing and selling our flat, which was achieved quickly. The communication was excellent throughout the process and the team was focused, friendly and committed to the goal. A special thanks to Paula and Stuart for their support, transparency and excellent service. I would highly recommend Countrywide Scotland Estate Agents Dennistoun!!!
Agent replied · 16 April 2026
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleCountrywide were brilliant from the start, Mollie was great around the valuation and how to really sell our home and then Emily went above and beyond to help arranging viewings, consider offers and then getting our keys for the new house, despite some adverse weather! We would highly recommend selling and buying with Countrwide Burnside.
Agent replied · 13 April 2025
Thank you Christopher for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleHighly recommended! Everyone was so friendly and helpful every step of the way. Declan handled our case and we couldn’t have asked for more. So supportive and professional. Thanks so much!!
Agent replied · 18 May 2025
Many thanks Clare for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GooglePurchased our first house through Countrywide was an absolute breeze thank you so much!
Agent replied · 26 January 2026
Many thanks Steven Mckelvie for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleOlivia has been great for setting us up in the flat, great communication and organisation all round and very nice to speak with
Agent replied · 23 January 2025
Many thanks for your fantastic 5* review Ethan. I will of course pass on your kind hearted words to our local branch. Best wishes, Lucy, Customer Relations.
5/5
GoogleEilidh took over from another agent and got a tenant found within 24 hours. Really happy with the service received from her and Kirsten.
Agent replied · 23 January 2025
Thank you for leaving us your superb 5* review Harry. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
5/5
GoogleHighly recommend Fiona and her team, have used several times for letting, always friendly, helpful and timely in replying to queries
Agent replied · 23 January 2025
Thank you Lauren for leaving us your superb 5* review and recommendation. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
5/5
GoogleWould like to thank Mhairi, Olivia, and Joanna for helping us with a brilliant flat on Byres Road. Highly recommended. PS - they are dog friendly.
Agent replied · 23 January 2025
Thank you for your terrific 5* review and for your complimentary comments and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleI am very pleased with Countrywide Letting Agents, in particular, Eilidh McDonald & Kirsten Tait. The team was really helpful at every stage with positive assistance in providing the letting services for the property. The team was did fantastically well. I highly recommend Countrywide North Sales and Letting Agents Hamilton!
Agent replied · 23 January 2025
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleThank you so much to Skye and Eilidh for making my life easy to rent. They work extremely well together! Well done girls for making my life easy x
Agent replied · 9 January 2025
Thank you for your 5* review Pauline. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
5/5
GoogleI was originally dealing with Kirsten who really supported me and my family through getting our application completed and assured me everything would be ok and went above and beyond to help. Due to the Christmas period Eilidh took over and got our tenancy agreement sent over asap to assure us everything was sorted for our move on the 3rd! Had one of the best experiences sorting everything for our new family home. Appreciate all the help.
Agent replied · 9 January 2025
Thank you for taking the time to leave us this tremendous 5* review Shelby. Kind regards, Lucy, Customer Relations.
5/5
GoogleCannot praise this team enough. Absolutely fantastic service, they had my flat on the market and sold within 3 weeks and managed to get me an unbelievable, life changing price for my flat. Would highly recommend using the Dennistoun Countrywide team. Their communication is outstanding, and everything was made easy for me to understand. 10/10.
Agent replied · 8 December 2024
Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
1/5
GoogleKirkintilloch like many of their branches once they have done a deal they dont care. Went into branch Kirsten quite happily chewing the fat and not even thinking Im a professional. I am collecting keys and the Valuer listening to a colleague planning her social life instead of looking after Buyer and Seller. No that would interfere with her social life. Phoned earlier on week and everything a trial and chore. No wonder Estate Agents get a bad rep. Seriously I wish I had the luxury of doing the bare minimum. World has gone nuts time and place and standards have stayed at lowest levels ... Covid and any other excuse is the fall back. We live in a era where it would good to not have to complain and expect professionalism . Yet at no time did she think you know what this guy is stressed and buying a new house apologise . We all make mistakes and its about accountability . I may have overreacted however I am the customer and Countrywide's liveliehood is about paying customers. I sold that property via Keys in October, Countrywide did not even feature in my shortlist. They did an amazing Job sellling property for fantastic price allowing me to downsize. Its not what you say its what you do that matters .
Agent replied · 11 June 2024
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleKirsten did an excellent job. She answered every query, supported us through the paperwork and was really proactive in supporting our move from England to rented accommodation in Glasgow. She arranged a video tour for us because of the distance, which was very much appreciated. Great work Kirsten!
Agent replied · 9 January 2025
Many thanks for your outstanding 5* review and your generous comments Christopher. Best wishes, Lucy, Customer Relations.
5/5
GoogleI got the property through Countrywide, through the process they helped me alot in every documentation and made it possible. I specifically would like to thanks Lois, Hannah and Laura for best guidance and services over the whole process.
Agent replied · 23 December 2024
Thank you for your terrific 5* review and for your complimentary comments. Best wishes, Lucy, Customer Relations.
5/5
GoogleEilidh and Countrywide were fantastic from start to finish. Great experience all around
5/5
GoogleExcellent service with a swift turnaround between tenants. A big thank you to Hannah for finding a new tenant so quickly!
Agent replied · 9 December 2024
Hi Sonali, thank you for your wonderful 5* review! We're thrilled to hear that Hannah was able to find a new tenant so quickly and provide excellent service. Best regards, Lucy, Customer Relations Team
5/5
GoogleHannah has provided an excellent service on letting my properties.
Agent replied · 9 December 2024
Many thanks for the great 5* review and your kind words Sharon. Best wishes, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Countrywide
Which Countrywide office has the most reviews?
Glasgow (107 - 111 Byres Road) has the most, with 302 reviews rated 4.4 out of 5, followed by Glasgow (71) with 282.
Where are the Countrywide offices?
The eight Countrywide offices, by town:
- Airdrie: 33 Stirling Street, Airdrie, ML6 0AH
- Glasgow (107 - 111 Byres Road): 107 - 111 Byres Road, Glasgow, G11 5HW
- Glasgow (612-614 Alexandra Parade): 612-614 Alexandra Parade, Glasgow, G31 3BT
- Glasgow (71): 71, Candleriggs, Glasgow, G1 1NP
- Hamilton: 29 Cadzow Street, Hamilton, ML3 6EE
- Lanarkshire (1 Barrachnie Road): 1 Barrachnie Road, Baillieston, Glasgow, Lanarkshire, G69 6HP
- Lanarkshire (230 Stonelaw Road): 230 Stonelaw Road, Rutherglen, Glasgow, Lanarkshire, G73 3SA
- Lanarkshire (43 Townhead): 43 Townhead, Kirkintilloch, Glasgow, Lanarkshire, G66 1NG
Has Countrywide won any awards?
Yes. In The Trusted Agent 2026 awards: Countrywide, Hamilton won Gold; Countrywide, Lanarkshire won Trusted Agent; Countrywide, Lanarkshire won Trusted Agent.
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