Countrywide estate agents in Glasgow, Hamilton, Lanarkshire and 1 more

★★★★★ 5/5

Google

Really helpful - made the renting journey easy! Eildh, Kirsten and Skye - thanks again

Scott · 4 December 2024 · Countrywide Hamilton

★★★★★ 5/5

Google

Great service, very fast turnaround between tenants. Big thanks to Hannah for such a quick tenancy find.

Ivor · 2 December 2024 · Countrywide Glasgow (71)

★★★★★ 5/5

Google

Hannah was very helpful and made the process of renting a flat very easy. Great communication.

George · 2 December 2024 · Countrywide Glasgow (71)

★★★★★ 5/5

Google

Happy from start to finish. No hesitation on recommending Kirkintilloch Countrywide. Would certainly use them again

Linda · 28 November 2024 · Countrywide Lanarkshire (43 Townhead)

★★★★★ 5/5

Google

Great service from valuation to offer accepted! Nothing was ever a problem and we were kept up to date throughout. We’d highly recommend all the team at the Kirkie office.

Tony · 28 November 2024 · Countrywide Lanarkshire (43 Townhead)

★★★★★ 5/5

Google

Quick and professional help in finding a home. Skye who works there arranged everything over the phone. I highly recommend

Stanislaw · 27 November 2024 · Countrywide Hamilton

★★★★★ 5/5

Google

Hannah was amazing! super helpful and made the whole process so easy and stress free, can’t thank her enough!

Rheanna · 25 November 2024 · Countrywide Glasgow (71)

★★★★★ 1/5

Google

We were asked to complete a review of our experience with countrywide and I don’t think they realised how stupid that suggestion was, if I could give them zero stars that’s what they would get! From the second we entered the flat (in August of this year) to the second we left (November of this year) it was one stressful horrific experience after another! We completed our referencing and prior to had offered 6 months up front as we needed somewhere asap! The agent dealing with it (Olivia) had told us we didn’t have to do 6 months up front and said that infact we’d passed our referencing and could live there on a month to month basis “this is great” we thought, WRONG! Not even a month later Olivia calls us to ask for the remaining 5 months rent with our next months rent after already having us sign a tenancy agreement (did I mention our daughter at the time was only 6 months old) so not only was this in breach of the agreement but just all round shows poor character, we were then told we would have to be re referenced and that the landlord could back out of the agreement (at this point we were terrified we’d become homeless (Fiona Olivia’s manager) contacted us to say they’d just have to go in blind faith and accept the origional agreement but we’d still need to re do referencing (nope tenancy agreement was signed so hard pass Fiona 😉) as well as all of that (which by the way out of nowhere they dropped because I assume they realised how illegal it was) the furnished flat was not as advertised had dirty run down disgusting furniture and ratty disgusting carpets and while we had our 7 month old in the property we were advised they wanted to parade strangers around to conduct viewings (but of course I was the bad guy for pointing out the obvious safe guarding issues there wasn’t I?) I was condescended by Fiona and interrupted at every attempt to speak and when I’d eventually gotten frustrated and interrupted her to just get one word in was patronised for interrupting her (stellar customer service there fi 🥰) we asked for the furniture to be removed so we can move our own clean and comfortable furniture in as theirs was abysmal at best and even had environmental health tell them it wasn’t fit for purpose, eventually just so our daughter had a bedroom we had to dismantle one of the (broken) beds and move it to the side so we could set up a safe sleeping space for her as they were ignoring us constantly unless it was to threaten us or harass us for money and now we’re at risk of loosing half or more of our deposit because of their negligence and incompetence! The flat was vile and outdated and wasn’t even worth half of what we were paying and if I could describe them in few words it would be money grabbing master manipulators and gaslighters, they have a reputation in the real-estate industry and not a good one we never received rent receipts either which is stated in our tenancy agreement instead we had constant emails telling us we were in arrears when we were not at the time I write this review we are technically in arrears as we asked them to take the notice period from our deposit but that’s the only time we’ve ever been late with the rent but as they were in breach of the tenancy agreement I would argue that they don’t have any right to claim to our deposit but that’s just my opinion, we are so glad to be rid of these people and I urge everyone to avoid them where possible in the future as they have no regard for tenant welfare and when challenged or held to task become rude confrontational and verbally abusive, I also due to being so enraged and angry with them asked them to only talk with my husband and each time they ignored this, we are now looking at lawyers and legal advisors and plan to take this further as our treatment from this agency was vile and abhorrent

Gemma · 22 November 2024 · Countrywide Glasgow (71)

★★★★★ 5/5

Google

Kirsten and the team were prompt in answering all of our questions, and made the moving process speedy and easy.

Rachel · 11 November 2024 · Countrywide Hamilton

★★★★★ 5/5

Google

Countrywide estate agents are the best. I’ve been with the young lady that helped me was Kirsten Tait she went over and above board to help me Secure the property that I went for and still keep in regular contact to make sure that everything is going okay with the property that I’m in a big five stars if I could give 10 stars I would

Anita · 7 November 2024 · Countrywide Hamilton

★★★★★ 5/5

Google

Eilidh has been amazing and very efficient when finding new tenants for my property Great Service Thank you

Linda · 5 November 2024 · Countrywide Hamilton

★★★★★ 5/5

Google

Had a great experience working Kirsten and Eilidh from Countrywide Letting Agents Hamilton. This was our first property with them on rent. They made the process smooth and hassle free. Really appreciate your support in getting the property rented. Look forward to working on more in the future.

Naeem · 5 November 2024 · Countrywide Hamilton

★★★★★ 1/5

Google

Absolute shower of cowboys. I would advise not to use this company. I am renting a property in Glasgow through these and have had nothing but trouble from day one. They have no interest at all in the tenant. There have been issues in this property that were reported years ago that are still to be addressed. I have a fridge/freezerwith a sticker on it stating DO NOT USE after Feb 2023! If I could have given them less than one star I most certainly would of. Tracey Porter

Tracey · 3 November 2024 · Countrywide Glasgow (71)

★★★★★ 1/5

Google

Do not use this company to manage your property. They represent the lowest form of management agents. Awful maintenance, irrational pricing, zero care or consideration.

Daniel · 1 November 2024 · Countrywide Airdrie

★★★★★ 5/5

Google

One of the best agents ive ever came across. Olivia helped me throughout the process. She took all the initiative and got me the house in less than a week. Thank you so much Olivia and Countrywide agents... Cheers!

Vinay · 19 October 2024 · Countrywide Glasgow (71)

★★★★★ 5/5

Google

Kirsten made our experience so quick and enjoyable, she was super friendly and made us feel so welcome. Any questions we had kirsten was very helpful and made us feel at ease.

Leah · 19 October 2024 · Countrywide Hamilton

★★★★★ 5/5

Google

We recently rented a house through countrywide north sales and letting, our overall experience was fantastic maybe due to kirsten Tait who was constantly in touch with us all the time making it a seamless process, really happy with the professionalism from countrywide team and will recommend anyone trying to let their properties, only thing which was bit of concern was a paperwork which seems like never ending but at the end kirsten sorted that one with us as well. Best of luck and cheers.

Mir · 18 October 2024 · Countrywide Hamilton

★★★★★ 5/5

Google

We are very pleased with Countrywide Letting Agents, in particular, Eilidh McDonald & Kirsten Tait. The team was really instrumental in providing the letting services for our purchased property. Eilidh has previously supported us in our earlier property's letting services as well. The team was really very helpful, worked very fast and our properties were on rent within a week! We highly recommend Countrywide North Sales and Letting Agents Hamilton!

Naveed · 18 October 2024 · Countrywide Hamilton

★★★★★ 5/5

Google

I had the best experience with Lois, Olivia and the team at Country Wide north. They made it effortless and they were very helpful. Thanks again for everything.

Siobhan · 17 October 2024 · Countrywide Glasgow (71)

★★★★★ 1/5

Google

If I were considering selling my house, I would definitely have second thoughts about using this real estate agency. My experience with them has been quite disappointing. Every time I try to contact their office, I am met with an answering machine. It's frustrating not being able to speak to a live person when you have important questions or concerns. But that's not the only issue. Whenever I've asked to see a home report, it has taken nearly a week to receive it. This is completely unacceptable in the fast-paced real estate market. Buyers expect to have access to relevant information as soon as they request it. Waiting for several days for something as basic as a home report creates a negative impression and may drive potential buyers away. When it comes to selling a house, efficiency and quick responsiveness are crucial. Buyers want to see property details as soon as possible, and delays can hinder their decision-making process, potentially leading to missed opportunities. A reputable real estate agency should make sure that all relevant information is readily available and delivered promptly to interested parties. From my experience, it seems that this agency lacks the necessary efficiency and customer service skills to assist sellers effectively. Selling a house is already a stressful process, and having to deal with delays, unanswered calls, and limited access to crucial information only adds to the frustration. Considering the importance of effective communication, timely delivery of information, and exceptional customer service in the real estate industry, I would highly recommend exploring other options before choosing this particular agency.

Craig · 13 October 2024 · Countrywide Lanarkshire (1 Barrachnie Road)

★★★★★ 5/5

Google

Paul W was nothing short of a miracle for us, last minute contact to sell our home asap before we flew out to live overseas the next day. Paul was there to help and answered all my questions with very thourough advice and excellent guidance …. He managed a lot of tedious tasks for us in our abscence with being overseas and never once complained infact nothing was a bother. Our house was on the market and sold within 4 to 5 weeks signed , sealed , delivered. Efficient , knowledgeable and genuine. Paul we thank you for everything as we do feel like you went above and beyond.

Keri · 13 October 2024 · Countrywide Lanarkshire (1 Barrachnie Road)

★★★★★ 5/5

Google

Fantastic!! Third time I have moved and this was our first time using Countrywide. It couldn’t have been easier from start to finish and it took away any stress we had with putting our house on the market! I just want to thank Paul first as he was wonderful to deal with and part of the reason we decided to go with Countrywide. Taylor was so consistent with updates and appointments and just lovely to deal with. Finally Natalie was just like talking to an old friend she totally understood how stressful moving can be and she was the one who actually gave us the heads up about the current house we decided to buy! Just a wonderful team and an exceptional experience!!

Megan · 13 October 2024 · Countrywide Lanarkshire (1 Barrachnie Road)

★★★★★ 1/5

Google

In short, I have absolutely no idea what I paid money for. The service they provided offered absolutely no additional value to the sale of my home other than a few telephone calls to tell me someone wanted to view it (and even that went wrong on occasion, with people showing up that I didn’t know about.) I kept a timeline of the shambles, but at a certain point I decided I just wanted the process to end quickly more than I wanted to complain. There were 6/7 issues that gave me real cause for concern, but the cherry on top was when the people viewing my home told me that they were having issues communicating with them to arrange a viewing too. At that stage their failure to communicate effectively was actively impeding my attempts to sell my home. In the strongest possible terms I would avoid countrywide Dennistoun at all costs.

James · 11 October 2024 · Countrywide Glasgow (612-614 Alexandra Parade)

★★★★★ 5/5

Google

Throughout what is undoubtedly a pretty stressful process, the team at Countrywide in Dennistoun were an absolute joy to deal with during our flat sale. They gave sound advice from the outset, managed viewings for us remotely, went above and beyond to help with all sorts of unforeseen issues and supported us through the trickier points of the sale. Stuart was my go-to for advice and support and Paula and Gemma were always on hand to help. A brilliant team. Big thank yous!

Carrie · 11 October 2024 · Countrywide Glasgow (612-614 Alexandra Parade)