Trusted Agent profile
★★★★★
1,253 reviews across 8 offices and 4 platforms
Countrywide has eight offices, in Glasgow (three offices), Hamilton, Lanarkshire (three offices) and Airdrie. Together they have 1,253 reviews on four platforms, rated 4.4 out of 5 overall.
1,239
Reviews on Google
All 8 offices
11
Reviews on Facebook
All 8 offices
2
Reviews on Yell
All 8 offices
1
Reviews on Trustpilot
All 8 offices
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Countrywide's eight offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Countrywide, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Countrywide and its branches won ESTAS awards in six years, most recently 2022.
ESTAS winners in six years, the group and its branches: 2022, 2021, 2020, 2019, 2018, 2017.
2022 2 Gold ESTAS 2022 winners
2021 2 Gold ESTAS 2021 winners
2020 2 Gold ESTAS 2020 winners
2019 1 Gold and 1 Silver ESTAS 2019 winners
2018 1 Gold and 1 Silver ESTAS 2018 winners
2017 2 Gold ESTAS 2017 winners
Source: ESTAS winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleGreat service from the team in Hamilton. All the girls in the office are lovely and brilliant to deal with. Sold our house within a week of listing because of their amazing help.
Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna.
5/5
GoogleWe walked in, and walked out with a flat! Everyone else was telling us that it would take 2 weeks to get into a flat; even if we made an offer today! Countrywide said, 'would you like to move in tomorrow?' We said yes, and it is an AWESOME place, much more than we expected. Thankyou Countrywide.
Thank you Stan for your glowing 5* review of our Countrywide Scotland team. It is always great to read such positive reviews from our clients. Best wishes, Lucy.
5/5
GoogleWouldn't hesitate to recommend the team at Countrywide Hamilton. Friendly, helpful, knowledgeable staff. Special mention to Andrew and Paige who I mostly dealt with and who were both terrific. Highly recommended.
Many thanks for the wonderful 5* review and recommendation! It's great to see that our dedicated team once again provided a excellent service. Best wishes, Lucy.
5/5
GoogleThank you to Paige, Pat and Chris for securing a very quick sale of my father’s house at over the home report valuation. Fantastic service and will definitely use Countrywide Hamilton again!
Thank you for your wonderful 5* review! It is great to read such positive comments and I will, of course, make sure your comments are passed onward to our local team. Best wishes, Scott
5/5
GoogleGreat service from start to finish from Nicole and Paige dealing with both the selling and buying of our house. They were soo helpful at every step of the way. Couldn't recommend them highly enough. Thanks so much.
Thank you for your fantastic comments and 5* review! I will make sure your kind comments are forwarded to our local team. Best wishes, Scott
5/5
GoogleMe and my partner were in Countrywide meeting with Rebecca as she was our mortgage advisor, she was extremely helpful and made a lot of effort to get us the best possible offer. I would highly recommend her and this team they are all very lovely and welcoming
Thank you for your fantastic comments and 5* review! I will make sure your kind comments are forwarded to our local team. Best wishes, Scott
5/5
GoogleAbsolutely first class customer care, communications was near enough daily, my property was sold very quickly. Would highly recommend countrywide, Hamilton. Thanks to all and a special thanks to Nicole
Thank you for your glowing 5* review of our local team. It is always great to read such positive comments from our clients. Kind regards, Scott
5/5
GoogleDear Countrywide, Your service was very professional unlike some others in the town. The house had 6 viewers and was sold within 5 days for above Home Report valuation. I can not recommend Countrywide highly enough. Please utilise this company, as they are the best in town. John McCue Boyle 18/7/19
Many thanks for taking the time to leave this brilliant 5* review of our dedicated team. Thank you for the recommendation. Best wishes Lucy.
5/5
GoogleAfter a disappointing 6 months with another branch we switched to Hamilton countrywide. Nicole and her team were a complete pleasure to deal with. They know exactly how to market the property to it’s full potential & managed to sell our property in 10 days. My only regret is I wasted 6 months with another branch.
Thanks for leaving a amazing 5* review of your experience with our dedicated team. Best wishes, Lucy
5/5
GoogleFantastic service and wonderful staff. Couldn't believe how fast they managed to sell our flat. Paige especially, she went above and beyond, she is an asset to the company. I will be recommending to family and friends!
Thank you for your fantastic comments and 5* review! I will make sure your kind comments are forwarded to our local team. Best wishes, Scott
5/5
GoogleMassive thanks to the staff at the Hamilton branch for the quick sale of our flat. I dealt with Nicole and Paige and can only praise their professionalism, industry knowledge and proactivity in securing the best result for us. I can truly recommend and only wish I could give more than 5 stars!
Thank you for your 5* review! I will make sure your kind words are forwarded onward to the local team. Best wishes, Scott
5/5
GoogleWent into countrywide to speak to their mortgage adviser Rebecca, honestly don't think i could of felt more comforted knowing she was dealing with it all for us. She was knowledgeable , patient and answered every question under the sun first class service even the team when we came in made us both feel welcome would recommend to any one!
Thank you for your fantastic comments and 5* review! I will make sure your kind comments are forwarded to our local team. Best wishes, Scott
5/5
GoogleMany thanks to Nicole and the team at countrywide Hamilton for their professionalism and expertise when it came to selling our home. From start to finish they made it easy for us and I would recommend their services to anyone looking to sell their property.
Thank you for your wonderful 5* review! It is great to read such positive comments and I will, of course, make sure your comments are passed onward to our local team. Best wishes, Scott
5/5
GoogleUsed countrywide when I was buying my house, Paige arranged a viewing at really short notice, recommended a mortgage adviser and solicitor and everything was seamless from start to finish. As a first time buyer it made the whole process easy and kept the stress levels to a minimum. Would recommend.
Thank you for your fantastic comments and 5* review! I will make sure your kind comments are forwarded to our local team. Best wishes, Scott
5/5
GoogleFirst time selling our home, and we were a little apprehensive due to some homes in the area being on the market for extended period of time. Spoke with the manager at Countrywide and very quickly knew this was who we wanted to sell our home. The pictures, video, and home report were completed within 5 days and our home was on the market in less than a week. The promotion was great, and across multiple channels to ensure maximum exposure. We were kept up to date, and informed throughout and given a selection of when viewings worked for us. The home was on the market for 5 days before we received an offer that was too good to turn down. Delighted with the service, and the communication throughout. The team at Countrywide make you feel like you matter and you are not just another 'home to sell'. If you are selling your home in South Lanarkshire I would highly recommend the team at Hamilton - 5 stars!
Thank you for your fantastic comments and 5* review! I will make sure your kind comments are forwarded to our local team. Best wishes, Scott
5/5
GoogleCountrywide are magnificent . The staff are very pleasant, attentive to the sale or purchase of your property. Constant contact with up to date information on the property . From day one they are in constant contact , keeping you advised on the potential buyers interested . Totally on the ball . So easy to contact and receive a response at all times. No waiting about to receive a call back. You are also allocated someone who will keep you updated and you can contact that person easily. My home was sold within one week . They are very professional. Thank you Countrywide.
Thank you for your 5* review of our hardworking team. I will ensure your kind words are forwarded to the branch and we look forward to helping you again in the future, should you need us. Best wishes Emma
5/5
GoogleCountrywide made selling my mum’s house easy. Fast efficient service, great photos, and excellent advice. Paige was patient and helpful. The property sold within a few days for a good price. Highly recommended.
Thank you Jane for your glowing 5* review of our Countrywide Scotland team. It is always great to read such positive reviews and recommendations from our clients. Best wishes, Lucy.
5/5
GoogleWe used Countrywide Hamilton to sell our sub let property in East Kilbride and were highly delighted with our experience and all aspects involved with the sale, From first contact to the quick sale (less than two weeks), everything was friendly, honest and professional. The service produced excellent photographs, advertising and details of the property which led to immediate and numerous viewers. Being a sub let the branch happily arranged and took control of all viewing arrangements which made things so much easier for us. We achieved a selling price we were delighted with in a very short time. The branch have a fantastic team, however special mentions and thanks to Paige, and particularly Chris for outstanding service.
Thank you for your fantastic comments and 5* review! I will make sure your kind comments are forwarded to our local team. Best wishes, Scott
5/5
GoogleExcellent service!! Our whole experience working with Countrywide was great. Paige worked very hard selling our house and explained everything step by step. We had a lot of interest in our house and Paige kept track of all our viewings and updated us each day on how things were progressing. Rebecca helped us secure our new mortgage and again explained everything really clearly. Both very friendly which was very important as we had a lot of questions through the process. Will defiantly use Countrywide in the future for anything relating to property or mortgages.
Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Best wishes, Lucy.
5/5
GoogleWe chose Countrywide Hamilton to sell our home and we are glad we did. From our initial contact to arrange a valuation right through to our property sale the customer service was first class. The team were always friendly, professional and willing to help. It is very clear that customer service is a priority. A special mention to Paige who we dealt with the most. Paige was extremely efficient and was excellent at keeping us informed at each stage of the process. Chris who valued our property was also very helpful and efficient and made the process of getting our home on the market hassle free. We would have no hesitation in recommending Countrywide Hamilton. 5 star service!
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
5/5
GoogleCould not have had a more pleasant experience using countrywide Hamilton. Selling my first home I was very anxious about the whole thing but Nicole made me feel at ease and kept me in the loop with the whole process. Nicole would ensure I was happy with everything before going ahead and answered all my questions regardless of how silly they were. Paige was also a great help on the day of the sale of my property. She was patient throughout and I had every confidence she was doing her best for me. I would highly recommend using countrywide especially these two girls. Thanks again
Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Thank you for your recommendation. Best wishes, Lucy.
1/5
GoogleUnprofessional
5/5
GooglePolite, capable. Always willing to help solve any problem, and to do it with good grace. Akash & Dimple the property world needs you!
5/5
GoogleNina Kaura was very helpful in getting my rental flat all sorted and was very friendly which made the whole experience so pleasant. Strongly recommend these guys!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Glasgow (107 - 111 Byres Road) has the most, with 302 reviews rated 4.4 out of 5, followed by Glasgow (71) with 282.
The eight Countrywide offices, by town:
Yes. In The Trusted Agent 2026 awards, Hamilton won Gold, Lanarkshire won Trusted Agent and Lanarkshire won Trusted Agent. At the ESTAS 2022 awards the group won Gold for Best Large Group (21 or more offices) in the UK and Gold for Best Large Group (21 or more offices) in the UK. The group and its branches also won ESTAS awards in five earlier years.
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