Trusted Agent profile

Countrywide Scotland estate agents in Glasgow City, Hamilton, East Dunbartonshire and 1 more

4.5

★★★★★ Excellent

1,185 reviews across 7 offices and 2 platforms

Countrywide Scotland has seven offices, in Glasgow City (four offices), Hamilton, East Dunbartonshire and Airdrie. Together they have 1,185 reviews on two platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

1,170

Reviews on Google

All 7 offices

Facebook logo

1.8 / 5

15

Reviews on Facebook

All 7 offices

Our offices

Countrywide Scotland's seven offices, most reviewed first. Each has its own page.

Latest reviews from every Countrywide Scotland office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We contacted Nicole and Vikki at Countrywide in their Hamilton office to discuss the potential sale of our property. We had several agents out to gauge the level of service, fees etc that we could expect, needless to say that we were very impressed with their presentation and decided to put our home in the hands of Nicole, Vikki and their colleagues. They organised everything in relation to the Home Report and also the property movie and photographs. Our property went live late on Friday and we had viewers lined up on the Saturday morning. We had a few offers straight away and with the help and advice of Nicole we rejected those. A few days later we received an offer we were more than happy with and look forward to finding our new home. We have been kept informed at every stage of the process and the communication has been first class throughout. I would heartily recommend Countrywide in Hamilton if you are thinking of selling your homePositiveResponsiveness, Quality, Professionalism

Catherine · 10 November 2021 · Countrywide Scotland Hamilton Sales

Agent replied · 9 November 2024

Thank you for your superb 5* review, kind comments and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Staff at Countrywide dealt with all enquiries swiftly and maintained excellent customer service throughout. Nicole and her team were full of excellent advice and took the time to really listen to our needs and make these the utmost priority. We were really thankful to have Countrywide supporting us through this process.PositiveResponsiveness, Quality, Professionalism, Value

Louise · 10 November 2021 · Countrywide Scotland Hamilton Sales

Agent replied · 9 November 2024

Thank you for your superb 5* review and kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Cannot recommend the team at Countywide Hamilton enough! Special thank you to branch manager Nicole for making the sale of my house go as smoothly and stress free as possible and helping in every way imaginable. Great service and communication from start to finish. Always met with a cheery voice on the phone and they’re always happy to help. A brilliant sales team.PositiveResponsiveness, Quality, Professionalism, Value

Alix · 10 November 2021 · Countrywide Scotland Hamilton Sales

Agent replied · 9 November 2024

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

What an amazing team! This team took away all the stress of selling my property and they were incredibly helpful, super knowledgeable, professional and kept in touch with regular updates throughout! Nothing was too much trouble. I would recommend using Countrywide Hamilton without hesitation.

Leeanne · 10 November 2021 · Countrywide Scotland Hamilton Sales

Agent replied · 9 November 2024

Thank you for your wonderful 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Nicole Conway the branch manager dealt with our sale. She has communicated with us throughout the whole process with a resounding grasp of the marketplace. She has got us an excellent price for our property. Thank you I will definitely use countrywide again.PositiveProfessionalism

Jackie · 10 November 2021 · Countrywide Scotland Hamilton Sales

Agent replied · 9 November 2024

Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Countrywide Hamilton have made both our purchase and sale a breeze. Communication was excellent and Vikki and Paige who were dealing with our case were friendly and very professional. I would Definetely recommend them and if need of this service again they would be my first choice.

Anne · 10 November 2021 · Countrywide Scotland Hamilton Sales

Agent replied · 9 November 2024

It is lovely to read another amazing review 5* review and recommendation. Thank you Anne. Best wishes, Lucy, Customer Relations.

5/5

Google

Countrywide Hamilton are an excellent estate agency to deal with. Very professional, excellent customer care and service, honest transparent. Would definitely recommend this company to anyone. I would like to say a big thank you to Nicole the branch manager for making our experience a positive one, can’t recommend the branch enough and the staff really do deliver great customer service.PositiveProfessionalism

Michael · 10 November 2021 · Countrywide Scotland Hamilton Sales

Agent replied · 9 November 2024

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

We both highly recommend the team at Country Wide Hamilton for their professionalism during the recent purchase of our new home and sale of our property. Nicole, Paige and Vikki were extremely accommodating and their knowledge of the local housing market was second to none. The whole teams expertise proved invaluable throughout the buying and selling process.

Clare · 10 November 2021 · Countrywide Scotland Hamilton Sales

Agent replied · 9 November 2024

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

Excellent and very professional service from Nicole, Vikki and Paige at Countrywide Hamilton. Couldn't ask for a more friendly team but thorough in detail for someone selling their house the first time around, even from arranging photos and asking our input in the online ad for our property, made us feel at ease and nothing was a problem to them. Could not fault the service and we would highly recommend to anyone looking to sell to use Countrywide Hamilton. Thanks again for your support.PositiveProfessionalism

Hattie's · 10 November 2021 · Countrywide Scotland Hamilton Sales

Agent replied · 9 November 2024

Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Charlotte has been so wonderful with my move, very responsive and helpful!PositiveResponsiveness, Professionalism

Megan · 26 October 2021 · Countrywide Scotland Glasgow Sales

Agent replied · 25 October 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Great service from Lauren, Danielle and Rachel. Regular updates, good communication and would use again.PositiveQuality, Professionalism

Scott · 26 October 2021 · Countrywide Scotland Glasgow Sales

Agent replied · 25 October 2024

Thanks for the amazing 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Bought and sold my flat through Countrywide Merchant City, and they were brilliant both times. I can't recommend them high enough.

Colin · 26 October 2021 · Countrywide Scotland Glasgow Sales

Agent replied · 25 October 2024

Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Used Danielle and Rachel to sell my flat. Girls were really helpful, professional and did everything they could to help.PositiveProfessionalism

Johneil · 26 October 2021 · Countrywide Scotland Glasgow Sales

Agent replied · 25 October 2024

Thank you for your great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I had a great experience working with Lauren, Rachel, and the team. Everything was seamless from start to finish. I’d definitely recommend them!PositiveResponsiveness, Professionalism

Gordon · 26 October 2021 · Countrywide Scotland Glasgow Sales

Agent replied · 25 October 2024

Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Thank you Lucy and Ashton for making everything as seamless as possible! Had some crease with paperwork and with their support we were able to iron those out in no time, much appreciated!PositiveProfessionalism

Liam · 26 October 2021 · Countrywide Scotland Glasgow Sales

Agent replied · 25 October 2024

Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Great experience renting our first flat from Countrywide. Lucy and Ashton made the whole process really easy for us.PositiveResponsiveness, Professionalism

James · 26 October 2021 · Countrywide Scotland Glasgow Sales

Agent replied · 25 October 2024

Many thanks for the amazing 5* review. Best wishes, Lucy, Customer Relations.

1/5

Google

Absolute disgrace of a branch. Flat was filthy, infested and uninhabitable. Refused return of my rent even after promising. Dodged calls, refused callbacks, were rude, have lied to cover their own backs. Avoid this branch if you can!NegativeResponsiveness, Quality, Professionalism, Value

Ryan · 26 October 2021 · Countrywide Scotland Glasgow Sales

Agent replied · 25 October 2024

Good morning Ryan, thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy.

5/5

Google

I have recently purchased a property and Countrywide North was the sellers agent. I was very fortunate as Laren the agent was very helpful, quick to respond and went above and beyond to the arrange the multiple viewings as required from the bank.PositiveResponsiveness, Professionalism

Malcolm · 26 October 2021 · Countrywide Scotland Glasgow Sales

Agent replied · 25 October 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Recently sold my property with Countrywide. Lauren was outstanding and cannot fault her. Process was relatively effortless and communication in the end was good.PositiveResponsiveness, Professionalism

Gordon · 26 October 2021 · Countrywide Scotland Glasgow Sales

Agent replied · 25 October 2024

Thank you Gordon for your amazing 5* review and kind words. Best wishes, Lucy, Customer Relations.

1/5

Google

Was a nightmare when you needed a repair. Was left nearly a month with no boiler working when I moved in was freezing in February. The communication between landlords and them is terrible. I had to wash my dishes boiling a kettle the whole time and was made to buy my own plug in heaters. Was a nice area I lived in so stayed longer than I should have. But left my first rental from them and quite clearly there procedures and customer services needs to improve. Cus I’ll never rent another property again with country wide. Please dodge the bullet or get a professional to do a viewing with you before taking a property. Felt taken advantage of.NegativeProfessionalism

Mikey · 26 October 2021 · Countrywide Scotland Glasgow Sales

Agent replied · 25 October 2024

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Countrywide Scotland is among EA Masters 2026 winners.

Source: Best Estate Agent Guide 2027 results, as published.

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Questions about Countrywide Scotland

Which Countrywide Scotland office has the most reviews?

Glasgow Sales has the most, with 297 reviews rated 4.2 out of 5, followed by Glasgow West End Sales with 266.

Where are the Countrywide Scotland offices?

The seven Countrywide Scotland offices, by town:

  • Airdrie: 33 Stirling Street, Airdrie, ML6 0AH, ML6 0AH
  • Dennistoun: 612-614 Alexandra Parade, Glasgow, G31 3BT, Glasgow City, G31 3BT
  • East Dunbartonshire: 43 Townhead Kirkintilloch, Glasgow, G66 1NG, East Dunbartonshire, G66 1NG
  • Glasgow Sales: 71 Candleriggs, Glasgow, G1 1NP, Glasgow City, G1 1NP
  • Glasgow West End Sales: 107-111 Byres Road, Glasgow, G11 5HW, Glasgow City, G11 5HW
  • Hamilton: 29 Cadzow Street, Hamilton, ML3 6EE, ML3 6EE
  • Shawlands Sales: 202 Kilmarnock Road, Glasgow, G41 3PG, Glasgow City, G41 3PG
Has Countrywide Scotland won any awards?

Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings.

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