Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleWe contacted Nicole and Vikki at Countrywide in their Hamilton office to discuss the potential sale of our property.
We had several agents out to gauge the level of service, fees etc that we could expect, needless to say that we were very impressed with their presentation and decided to put our home in the hands of Nicole, Vikki and their colleagues.
They organised everything in relation to the Home Report and also the property movie and photographs.
Our property went live late on Friday and we had viewers lined up on the Saturday morning.
We had a few offers straight away and with the help and advice of Nicole we rejected those.
A few days later we received an offer we were more than happy with and look forward to finding our new home.
We have been kept informed at every stage of the process and the communication has been first class throughout.
I would heartily recommend Countrywide in Hamilton if you are thinking of selling your homePositiveResponsiveness, Quality, Professionalism
Catherine · 10 November 2021 · Countrywide Scotland Hamilton Sales
Agent replied · 9 November 2024
Thank you for your superb 5* review, kind comments and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleStaff at Countrywide dealt with all enquiries swiftly and maintained excellent customer service throughout. Nicole and her team were full of excellent advice and took the time to really listen to our needs and make these the utmost priority. We were really thankful to have Countrywide supporting us through this process.PositiveResponsiveness, Quality, Professionalism, Value
Louise · 10 November 2021 · Countrywide Scotland Hamilton Sales
Agent replied · 9 November 2024
Thank you for your superb 5* review and kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCannot recommend the team at Countywide Hamilton enough! Special thank you to branch manager Nicole for making the sale of my house go as smoothly and stress free as possible and helping in every way imaginable. Great service and communication from start to finish. Always met with a cheery voice on the phone and they’re always happy to help. A brilliant sales team.PositiveResponsiveness, Quality, Professionalism, Value
Alix · 10 November 2021 · Countrywide Scotland Hamilton Sales
Agent replied · 9 November 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWhat an amazing team! This team took away all the stress of selling my property and they were incredibly helpful, super knowledgeable, professional and kept in touch with regular updates throughout! Nothing was too much trouble. I would recommend using Countrywide Hamilton without hesitation.
Leeanne · 10 November 2021 · Countrywide Scotland Hamilton Sales
Agent replied · 9 November 2024
Thank you for your wonderful 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleNicole Conway the branch manager dealt with our sale. She has communicated with us throughout the whole process with a resounding grasp of the marketplace. She has got us an excellent price for our property. Thank you I will definitely use countrywide again.PositiveProfessionalism
Jackie · 10 November 2021 · Countrywide Scotland Hamilton Sales
Agent replied · 9 November 2024
Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCountrywide Hamilton have made both our purchase and sale a breeze. Communication was excellent and Vikki and Paige who were dealing with our case were friendly and very professional. I would Definetely recommend them and if need of this service again they would be my first choice.
Anne · 10 November 2021 · Countrywide Scotland Hamilton Sales
Agent replied · 9 November 2024
It is lovely to read another amazing review 5* review and recommendation. Thank you Anne. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCountrywide Hamilton are an excellent estate agency to deal with.
Very professional, excellent customer care and service, honest transparent. Would definitely recommend this company to anyone.
I would like to say a big thank you to Nicole the branch manager for making our experience a positive one, can’t recommend the branch enough and the staff really do deliver great customer service.PositiveProfessionalism
Michael · 10 November 2021 · Countrywide Scotland Hamilton Sales
Agent replied · 9 November 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe both highly recommend the team at Country Wide Hamilton for their professionalism during the recent purchase of our new home and sale of our property. Nicole, Paige and Vikki were extremely accommodating and their knowledge of the local housing market was second to none. The whole teams expertise proved invaluable throughout the buying and selling process.
Clare · 10 November 2021 · Countrywide Scotland Hamilton Sales
Agent replied · 9 November 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent and very professional service from Nicole, Vikki and Paige at Countrywide Hamilton. Couldn't ask for a more friendly team but thorough in detail for someone selling their house the first time around, even from arranging photos and asking our input in the online ad for our property, made us feel at ease and nothing was a problem to them. Could not fault the service and we would highly recommend to anyone looking to sell to use Countrywide Hamilton. Thanks again for your support.PositiveProfessionalism
Hattie's · 10 November 2021 · Countrywide Scotland Hamilton Sales
Agent replied · 9 November 2024
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleRating only, no written review.
Rebecca · 26 October 2021 · Countrywide Scotland Glasgow Sales
★★★★★ 4/5
GoogleRating only, no written review.
Ross · 26 October 2021 · Countrywide Scotland Glasgow Sales
★★★★★ 1/5
GoogleRating only, no written review.
Montana · 26 October 2021 · Countrywide Scotland Glasgow Sales
★★★★★ 2/5
GoogleRating only, no written review.
Lu · 26 October 2021 · Countrywide Scotland Glasgow Sales
★★★★★ 5/5
GoogleCharlotte has been so wonderful with my move, very responsive and helpful!PositiveResponsiveness, Professionalism
Megan · 26 October 2021 · Countrywide Scotland Glasgow Sales
Agent replied · 25 October 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service from Lauren, Danielle and Rachel. Regular updates, good communication and would use again.PositiveQuality, Professionalism
Scott · 26 October 2021 · Countrywide Scotland Glasgow Sales
Agent replied · 25 October 2024
Thanks for the amazing 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBought and sold my flat through Countrywide Merchant City, and they were brilliant both times. I can't recommend them high enough.
Colin · 26 October 2021 · Countrywide Scotland Glasgow Sales
Agent replied · 25 October 2024
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleUsed Danielle and Rachel to sell my flat. Girls were really helpful, professional and did everything they could to help.PositiveProfessionalism
Johneil · 26 October 2021 · Countrywide Scotland Glasgow Sales
Agent replied · 25 October 2024
Thank you for your great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had a great experience working with Lauren, Rachel, and the team. Everything was seamless from start to finish. I’d definitely recommend them!PositiveResponsiveness, Professionalism
Gordon · 26 October 2021 · Countrywide Scotland Glasgow Sales
Agent replied · 25 October 2024
Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you Lucy and Ashton for making everything as seamless as possible! Had some crease with paperwork and with their support we were able to iron those out in no time, much appreciated!PositiveProfessionalism
Liam · 26 October 2021 · Countrywide Scotland Glasgow Sales
Agent replied · 25 October 2024
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleGreat experience renting our first flat from Countrywide. Lucy and Ashton made the whole process really easy for us.PositiveResponsiveness, Professionalism
James · 26 October 2021 · Countrywide Scotland Glasgow Sales
Agent replied · 25 October 2024
Many thanks for the amazing 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleAbsolute disgrace of a branch. Flat was filthy, infested and uninhabitable. Refused return of my rent even after promising. Dodged calls, refused callbacks, were rude, have lied to cover their own backs. Avoid this branch if you can!NegativeResponsiveness, Quality, Professionalism, Value
Ryan · 26 October 2021 · Countrywide Scotland Glasgow Sales
Agent replied · 25 October 2024
Good morning Ryan, thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk
Kind regards, Lucy.
★★★★★ 5/5
GoogleI have recently purchased a property and Countrywide North was the sellers agent. I was very fortunate as Laren the agent was very helpful, quick to respond and went above and beyond to the arrange the multiple viewings as required from the bank.PositiveResponsiveness, Professionalism
Malcolm · 26 October 2021 · Countrywide Scotland Glasgow Sales
Agent replied · 25 October 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRecently sold my property with Countrywide. Lauren was outstanding and cannot fault her. Process was relatively effortless and communication in the end was good.PositiveResponsiveness, Professionalism
Gordon · 26 October 2021 · Countrywide Scotland Glasgow Sales
Agent replied · 25 October 2024
Thank you Gordon for your amazing 5* review and kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleWas a nightmare when you needed a repair. Was left nearly a month with no boiler working when I moved in was freezing in February. The communication between landlords and them is terrible. I had to wash my dishes boiling a kettle the whole time and was made to buy my own plug in heaters. Was a nice area I lived in so stayed longer than I should have. But left my first rental from them and quite clearly there procedures and customer services needs to improve. Cus I’ll never rent another property again with country wide. Please dodge the bullet or get a professional to do a viewing with you before taking a property. Felt taken advantage of.NegativeProfessionalism
Mikey · 26 October 2021 · Countrywide Scotland Glasgow Sales
Agent replied · 25 October 2024
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
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