Trusted Agent profile
★★★★★
1,185 reviews across 7 offices and 2 platforms
Countrywide Scotland has seven offices, in Glasgow City (four offices), Hamilton, East Dunbartonshire and Airdrie. Together they have 1,185 reviews on two platforms, rated 4.5 out of 5 overall.
Countrywide Scotland's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleVery Well Done to Hamilton Branch Countrywide, a tremendous job ! , I was delighted how quickly and efficiently you sold my property. I would have no hesitation in using your services again and without doubt would recommend you. Thank you for taking the stress out of a stressful time !
1/5
GoogleBy far the worst letting agency I have ever encountered. I was a tenant of Merchant Lettings who Countrywide have now absorbed. They got my rent mixed up with another tenants of the same name and hounded me for months for rent that I'd already paid. It didn't stop until I sent in bank statements proving the money had left my account in to theirs. AND THAT'S NOT THE WORST..... I have severe allergies and asthma and when the kitchen ceiling collapsed, I thanked God I was renting and that it was someone else's responsibility to deal with. HOWEVER....... The following occurred: 1. It took over a month before any work started at all! 2. When it did, it was causing mess and disruption to the entire flat (even though i'd called, advised of my allergies and asked that all the other room doors be closed and taped shup to prevent filth spreading.) 3. The mess was horrific and no one came to clean it up - it was all left to me. I mean what's the point of renting if you are still left with all the hassle? I had to end up paying for a professional cleaning company that specialise in this type of clean up at the cost of £200, which they refused to reimburse. The owner of the flat was annoyed too, as she had asked them to be respectful 4. The previous tenant at my flat left owing money to utilities firms. I showed them my lease proving that i was not in the flat at the time, but the company has requested that the branch manager at Countrywide write a letter also confirming my date of entry. A simple task you'd think? Well no - she has refused and said it's nothing to do with her. At present, I have just sent off a complaint letter to the property services ombudsman - I am hoping they will give them a boot up the behind! As a result, my partner and I .are moving out of the flat we love as soon as we are able, just to get away from Countrywide. They are a nightmare
We are sorry to hear that you have had a bad experience with Countrywide North City Living. Unfortunately this review relates to our 'lettings' branch and I would like to invite you to contact them directly on 01412926262 to discuss. We aim to provide the highest levels of customer service possible and as a regulated business we take complaints and any problems our customers experience very seriously.
2/5
GoogleHorrible company. Condescending. Unprofessional. Hidden charges and broken promises. If that sounds like the kind of company that you need , you've found them.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Countrywide Scotland is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
Tell us what you need and up to 3 trusted local agents will be in touch.
Glasgow Sales has the most, with 297 reviews rated 4.2 out of 5, followed by Glasgow West End Sales with 266.
The seven Countrywide Scotland offices, by town:
Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings.
