Every review we hold for the East Dunbartonshire office, from every platform, shown as written. First names only.
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5/5
GoogleIβm thoroughly impressed with the service I received from Countrywide Kirkintilloch. From start to finish, the team was professional, responsive, and went above and beyond to ensure a smooth sale of my property. Lesley, in particular, was outstanding - her expertise, communication, and dedication were exceptional. She kept me informed every step of the way, and her proactive approach made a potentially stressful process much more manageable. Thanks to Lesley's hard work and the team's expertise, I achieved a fantastic sale price for my property. I wouldn't hesitate to recommend Countrywide to anyone looking for a reliable and results-driven estate agent. Five stars isn't enough - Lesley and the team truly deserve a glowing review! ππ
D Β· 25 September 2025
Agent replied Β· 8 October 2025
Thank you so much for taking the time to leave us such a glowing review! We are thrilled to hear about your positive experience with our team at Countrywide Kirkintilloch. Our goal is always to provide exceptional service and achieve fantastic results for our clients, so we are delighted to hear that we were able to exceed your expectations. We will make sure to pass along your kind words to Lesley and the rest of our team. Thank you for choosing Countrywide and for recommending us to others. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleI have met amazing team here for my property. Keavy is nice and passionate, she is extremely friendly and efficient to help me get the property. And highly recommend Adam who is my mortgage advisor, he is professional and knowledgeable. Anyway, I just want give them big thumbs up even my process is still going.π β¦
Jason Β· 24 November 2025
Agent replied Β· 23 January 2026
Thank you for the amazing review! We are thrilled to hear that our team, especially Keavy and Adam, have provided exceptional service for your property. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleI used the Kirkintilloch branch of Country Wide for a tricky sale. Leslie was brilliant, she kept me fully informed and rang regularly to update. After a nearby fire, they went straight out without a request to check that the property was undamaged. Would recommend.
Julia Β· 24 November 2025
Agent replied Β· 23 January 2026
Thank you for choosing our Kirkintilloch branch for your sale! We are so happy to hear that Leslie provided exceptional service and even went above and beyond to check on your property after a nearby fire. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleThe team at Countrywide Kirkintilloch were fantastic from start to finish. Andrew came to our house to do a valuation and he was very friendly and knowledgable - he was also spot on with the home report value and what the house could achieve. Both Kirstin and Lesley were so lovely and helpful and always at the end of the phone for any questions, they got viewings booked really quickly and they kept us well informed. Raymond was great with showing everyone around as we couldn't do the viewings ourselves so that was a great help. We would highly recommend them to everyone!! - Chelsea and Dan
Daniel Β· 10 April 2024
Agent replied Β· 23 October 2024
Wonderful to read such kind comments about our local team! Thank you so much! Scott @Customer Care
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5/5
GoogleBoth Lesley an Kirstin were fantastic with their communication, information and support. I had a very specific need and a very short time to find a property and I want to say a sincere thank you to Kirstin for you empathy and overall approach. My situation, although not unique I am sure, was a little stressful for me and you truly helped me feel that as well as looking after your seller you were also supporting me as a buyer, not always the case, but it certainly was with you. This gave me absolute faith in using your team to sell my property too. A wonderful friendly, accessible approach with professionalism not always apparent in the sector. I would highly recommend your services. Thank you.
HR Β· 10 April 2024
Agent replied Β· 23 October 2024
HR TVG thank you for your glowing 5* review, recommendation and your kind words. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe experienced absolutely fantastic service from all the team in Kirkintilloch. At short notice we wanted to get our house on the market quickly, and the team pulled out all the stops to make it happen. It really felt like they went over and above, and we achieved the sale we needed. Thanks to Andrew for the initial visit and valuation, Kirstin for taking things up from there and to Lesley and Michelle for helping out too. Some of our viewers told us that Countrywide were the best agents to deal with by some distance.
Neil Β· 10 April 2024
Agent replied Β· 23 October 2024
Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.
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5/5
GoogleRichard was out poc for valustion etc. Friendly, informative and helpful. Lesley, Robin and Julie have been on the ball throughout our viewings/selling process. As we move towards completion, we have every faith that the Kirkintilloch team have it covered.
Gill Β· 13 July 2025
Agent replied Β· 8 August 2025
Hello Gill,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Richard, Lesley, Robin, and Julie have provided you with friendly and helpful service throughout your selling process. We appreciate your trust in the Kirkintilloch team as you move towards completion.
Best regards,
Lucy, Customer Relations Team
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5/5
GoogleAll the staff were extremely helpful,
Fast and efficient.
I was more than impressed with the communication and guidance i received throughout the purchase of a home.
Would highly recommend reaching out whether selling your home or looking to buy.
Great team with obvious attention to detail.
Kirstin the branch manager responded very promptly to any queries and Raymond was a wonderful help out on viewings.
Keep up the great workπͺπ½π .
Dustin Β· 24 October 2023
Agent replied Β· 23 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
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5/5
GoogleLesley and the team at Countrywide Kirkintilloch were enormously helpful throughout the process of buying my home. I would highly recommend them ππΌ. β¦
Ronan Β· 17 September 2025
Agent replied Β· 8 October 2025
Thank you so much for choosing Countrywide Kirkintilloch to help you find your dream home! Our team is dedicated to providing excellent service and we are thrilled to hear that we could make the home buying process a positive experience for you. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleAfter having my property on the market with a competitor some time back and it not selling or having one viewer in the first month, all the staff at Countrywide Kirkintilloch not only got us an amazing offer ( 5 offers) way over the asking price, but could have had it sold within the week too!! It took 2 weeks but this was because we wanted to keep it on he market for this time. They did a fantastic job of carrying out viewings ( over 30)!There could have been a lot more but we took Fionaβs correct advice and decided on a closing date. A huge thank you to Fiona, Andrew( property valuer), and Lesley and Michelle for their teamwork as i do believe they were kept very busy with enquiries and working behind the scenes including many viewings.
Mr and Mrs McTier
Margaret Β· 24 October 2022
Agent replied Β· 23 October 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleThis is the second experience I have had with Countrywide, Kirjkintilloch. The first time round, I was buying a property through them and on this occasion , I have been selling my home, Both experiences have been positive and I am grateful for the human touch they have brought to the stressful business of selling a much-loved home, particularly given the difficult circumstances caused by the ongoing Covid restrictions. In our initial meetings, Andrew Brown was a beacon of positivity and enthusiasm in his appraisal and expectations for the sale and Lesley McEwan has kept me in the loop at every turn. It has proven to be a very quick and efficient process and I am grateful for the support and care given to me by these 2 consummate professionals. Thank you both. I would therefore have no hesitation in recommending Countrywide , Kirkintilloch for all things property.PositiveResponsiveness, Quality, Professionalism
VALERIE Β· 24 October 2021
Agent replied Β· 23 October 2024
Thank you for your amazing comments, recommendation and 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe have sold various properties with Countrywide Kirkintilloch and wouldnβt go anywhere else. Andrew is always right on the money when it comes to his valuations of the property. He is honest and upfront in a professional constructive way. Maria in the office is as efficient as she is polite. A nicer lady you could not meet. Michelle is great also and as a team they work so well. They take all the stress out of selling. We feel we were kept in the loop from the very first point of contact until we dropped our keys at their office. Congratulations guys on providing a first class service.PositiveResponsiveness, Quality, Professionalism, Value
Philip Β· 24 October 2021
Agent replied Β· 23 October 2024
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
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5/5
GoogleI canβt recommend Countrywide Kirkintilloch enough, brilliant service from start to finish when selling my flat. From the minute Andrew came out to speak to myself he was very professional and made me feel at ease, giving me lots of advice and answering all my questions. Lesley has been amazing and was in constant contact with myself, nothing was too much for her. Thanks to everyone at Countrywide for making a stressful time a lot less stressful.PositiveResponsiveness, Quality, Professionalism
Gary Β· 24 October 2021
Agent replied Β· 23 October 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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1/5
GoogleKirkintilloch like many of their branches once they have done a deal they dont care.
Went into branch Kirsten quite happily chewing the fat and not even thinking Im a professional. I am collecting keys and the Valuer listening to a colleague planning her social life instead of looking after Buyer and Seller. No that would interfere with her social life. Phoned earlier on week and everything a trial and chore. No wonder Estate Agents get a bad rep.
Seriously I wish I had the luxury of doing the bare minimum. World has gone nuts time and place and standards have stayed at lowest levels ... Covid and any other excuse is the fall back. We live in a era where it would good to not have to complain and expect professionalism . Yet at no time did she think you know what this guy is stressed and buying a new house apologise . We all make mistakes and its about accountability . I may have overreacted however I am the customer and Countrywide's liveliehood is about paying customers. I sold that property via Keys in October, Countrywide did not even feature in my shortlist. They did an amazing Job sellling property for fantastic price allowing me to downsize. Its not what you say its what you do that matters .
Tony Β· 10 January 2025
Agent replied Β· 23 October 2024
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy, Customer Relations.
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5/5
GoogleI cannot praise Countrywide Kirkintilloch highly enough for their first class service. They were of invaluable assistance to us some years ago in marketing our property and the purchase of our present home. Now we are on the move again and find they still operate to the same high standard. All the staff are absolutely lovely. They are friendly, helpful, and supportive while being totally professional. My son also recently moved house with their help and I now consider Countrywide to be our "family" Estate Agents and recommend them to all our friends. Thanks to Maria, Michelle, Lesley and Andrew for their on-going support.
Mary Β· 25 October 2019
Agent replied Β· 23 October 2024
Wonderful to read Mary that you had a fantastic experience with our local Countrywide team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Best wishes, Scott
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5/5
GoogleFirst class service. They dealt with everything professionally, and kept me up to date through the whole process. Lesley and Kirsten made me feel very welcome, and were both extremely helpful. Superb.
Graeme Β· 10 April 2024
Agent replied Β· 23 October 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleAll the staff were fantastic especially Lesley and Fiona they were very knowledgeable and understanding. They kept me up to date with all the information and made the process of buying the house much easier than expected. I highly recommend Countrywide and would most definitely use them for any future dealings.
Caitlin Β· 24 October 2022
Agent replied Β· 23 October 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleOur whole experience of employing the services of Countrywide Kirkintilloch has been marvellous. Andrew and Lesley really know their market and were able help and advise at every stage of buying and selling. The attention and professionalism we were provided was second to none. We can't recommend Countrywide Kirkintilloch enough.
Craig Β· 24 October 2022
Agent replied Β· 23 October 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleAs a first-time buyer in a difficult market it can be a nervous experience, but Lesley and Michelle were attentive throughout which made the process really smooth. Couldn't fault them at any point and everything was done without having to chase at all. Would definitely recommend.
Jordan Β· 24 October 2022
Agent replied Β· 23 October 2024
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleAll the staff at CountryWide North were very helpful, from the buying of our new property to the selling of our own home. Everyone was very knowledgeable and communicated well with us through the whole process. We will def recommend to family and friends
Hp Β· 24 October 2022
Agent replied Β· 23 October 2024
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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5/5
GoogleFrom start to finish I can not fault Countrywide,from Andrew first visiting, Lesley and Julie dealing with the listing,to the final sale,great communication and made what was a difficult process for us very straight forward,would highly recommend
Chris Β· 11 July 2025
Agent replied Β· 24 August 2025
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Feedback and Support Team.
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5/5
GoogleWould highly recommend Countrywide Kirkintilloch. Andrew came out to value my property and then the sale was dealt with by Lesley and Michelle. Both kept me up to date on every aspect of the sale. My first time selling a property and it was stress free.PositiveResponsiveness, Professionalism
Nicola Β· 24 October 2021
Agent replied Β· 23 October 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations
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5/5
GoogleI canβt thank the staff enough, my house was sold in 7 days and I was contacted on a regular basis. All the staff were extremely helpful and I would recommend Countrywide to anyone selling their property. Special thanks to Maria, Andrew and Michelle. Thanks againPositiveProfessionalism
Michelle Β· 24 October 2021
Agent replied Β· 23 October 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations
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5/5
GoogleExcellent service throughout. Very professional. Ongoing communication was great. A pleasure to deal with. Thanks Kirstin and Andrew.
Val Β· 10 April 2024
Agent replied Β· 23 October 2024
Val H thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
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