Every review we hold for the East Dunbartonshire office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
GoogleStaff did an excellent job. They arranged and carried out the viewings in my absence, always phoned me the day after a viewing to give me feedback and updates. Great team of people in this office. Cheers, Gary.
Gary Β· 11 October 2023
Agent replied Β· 23 October 2024
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleJust sold my house today with ease! A perfect experience from start to finish. Coming highly recommended by family members too. All their colleagues were a delight to talk to and very informative, I knew I was in good hands and was very confident about the sale. A very swift process with a great outcome. Thankyou Countrywide!
Alison Β· 11 October 2021
Agent replied Β· 23 October 2024
Itβs really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleI have used countrywide in Kirkintilloch to sell my house in Moodiesburn and I would definitely recommend them after receiving an excellent service from them from start to finish. Particular mention for Lesley who was very professional and kept me up to date at every stage of the process.
Derek Β· 11 October 2022
Agent replied Β· 23 October 2024
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleCountrywide have been brilliant from start to finish! Paul came out and valued our house and kicked off our sale. Lesley then took over the day to day management of the sale and was absolutely brilliant in Keeping us up to date and chasing the other estate agents for updates! Would recommend them highly
Bryce Β· 11 October 2021
Agent replied Β· 23 October 2024
Thank you for your amazing 5* review and recommendation. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleGreat service - Lesley was particularly helpful and made everything completely stress-free!
Jillian Β· 25 October 2019
Agent replied Β· 23 October 2024
Thank you Jillian for your 5* review! I will of course make sure our local team are made aware of your kind words. Kind regards, Scott
β
β
β
β
β
5/5
GoogleI canβt recommend Countrywide Kirkintilloch enough, brilliant service from start to finish when selling our home. All of the staff we friendly and professional and we always felt valued as clients. Communication was excellent, we never had to chase for a response to anything. Thanks to everyone for making a stressful time in life a lot less stressful π
Rhona Β· 25 October 2019
Agent replied Β· 23 October 2024
Thank you Rhona for such a wonderful 5* review. It is brilliant to read that Countrywide, Kirkintilloch, provided you with such a great level of service and that they managed to reduce some of the stress attributed to moving.
Kind regards, Scott.
β
β
β
β
β
5/5
GoogleDue to Fiona, Lesley, Andrew and Michelle's professionalism and patience this very stressful time selling my home was made alot easier. First class communication and advice from start to finish. Would highly recommend the team at Kirkintilloch
Anne Β· 11 October 2022
Agent replied Β· 23 October 2024
Many thanks for the fantastic 5* review and recommendation. Kind regards, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleEveryone I spoke to at the branch was friendly and knowledgeable. Any queries I had were dealt with quickly and efficiently and they kept me informed about what was happening throughout the process.
T Β· 11 October 2022
Agent replied Β· 23 October 2024
Thank you for your excellent 5* review. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
1/5
GoogleAs a potential buyer, I would alert sellers that they do not return phonecalls and whenever you call to follow up they fob you off. Shocking customer service, would never recommend to anyone to use them to sell their property.
Lindsay Β· 11 October 2021
Agent replied Β· 23 October 2024
Please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations
β
β
β
β
β
5/5
GoogleHad my meeting from the Valuation team, the whole team at Countrywide were fantastic, especially Mr Andrew Brown from the Valuation side, he couldn't have been more helpful π 5 Star's β
Edward Β· 11 October 2022
Agent replied Β· 23 October 2024
Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleExcellent customer service from everyone. Friendly, professional and efficiently handling of a sale which progressed quickly and seamlessly.
Claire Β· 11 October 2023
Agent replied Β· 23 October 2024
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleGreat service - All staff were available when required & communication was excellent from start to finish! Lesley/Fiona in particular were very helpful. Highly recommend using Countrywide !
James Β· 11 October 2022
Agent replied Β· 23 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleA big thank you to all the staff at countrywide for their great service over the last few weeks. They kept us up to date with any developments throughout the buying/selling process and gave great advice. I would highly recommend them.
Conor Β· 25 October 2019
Agent replied Β· 23 October 2024
Dear Conor,
Thank you for the great review and recommendation. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to everyone involved at the branch.
Kind Regards, Sarah
β
β
β
β
β
5/5
GoogleSold my property for a price I was happy, all staff was very polite and really helpful with everything, kept me up to date during the process with all viewings. Would highly recommend and I will be certainly using them again.
Jasdeep Β· 25 October 2018
Agent replied Β· 23 October 2024
Hello Jasdeep,
Thank you for your brilliant 5* review and wonderful recommendation of our team at Countrywide, Kirkintilloch.
Best wishes, Scott.
β
β
β
β
β
5/5
GoogleNice agents and a quick easy sale job done π β¦
D Β· 11 October 2023
Agent replied Β· 23 October 2024
Itβs really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleVery helpful and professional, made the process of selling our property very simple and easy. I would recommend them to anyone looking for a property or selling their property.
A great team, thank you.
Maureen Β· 24 October 2020
Agent replied Β· 23 October 2024
Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Thanks for the recommendation. Best wishes, Lucy.
β
β
β
β
β
5/5
GoogleI bought a property in Kirkintilloch and found the staff helpful and quickly responded to emails and calls. No complaints
Hazel Β· 11 October 2022
Agent replied Β· 23 October 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleExcellent service from start to finish. Completely on the ball and kept me updated every step of the way.
Marc Β· 11 October 2021
Agent replied Β· 23 October 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
β
β
β
β
β
1/5
GoogleRailroaded into making a formal offer with one hour notice. Poor client probably done out of a good deal. Stay away from them.
Shevy Β· 25 October 2018
Agent replied Β· 23 October 2024
Thank you Shevy for taking the time to leave your feedback recently.
I am sorry that this has been your experience and I would like to assure you that customer experience is very important to us. As such, I would like to invite you to discuss your concerns with us, via e-mail to review@countrywide.co.uk.
Kind regards, Scott
β
β
β
β
β
5/5
GoogleGreat service from all the staff very efficient and friendly.
David Β· 25 October 2019
Agent replied Β· 23 October 2024
Thank you David for your 5* review and kind words.
Best wishes, Scott
β
β
β
β
β
5/5
GoogleExcellent service!!! 100% recomended
Carlos Β· 25 October 2019
Agent replied Β· 23 October 2024
Thank you for the great 5* review and recommendation.
Best wishes, Lucy
β
β
β
β
β
5/5
GoogleProfessional service, polite and keeping you up to date with regards to selling our flat. We would like to thank all staff involved and hope to use your services again in the future.
Mr & Mrs McPherson
Scott Β· 26 October 2014
β
β
β
β
β
1/5
GoogleRating only, no written review.
Margaret Β· 10 April 2024
Agent replied Β· 23 October 2024
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleRating only, no written review.
Neill Β· 11 October 2023
Agent replied Β· 23 October 2024
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.