Trusted Agent profile · East Dunbartonshire
★★★★★
64 reviews across 1 platform
43 Townhead Kirkintilloch, Glasgow, G66 1NG, East Dunbartonshire, G66 1NG
Countrywide Scotland's office in East Dunbartonshire, at 43 Townhead Kirkintilloch, is rated 4.6 out of 5 across 64 reviews on 1 platform, including 64 Google reviews rated 4.6.
Every review we hold for the East Dunbartonshire office, from every platform, shown as written. First names only.
5/5
GoogleAll the staff at Kirkintilloch Branch were so helpful and friendly, kept me up to date with viewers and feedback, very happy with their service and pricing, sold my house in less than a week
Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.
5/5
GoogleThe Kirkntilloch team were selling my late mother's house and as I live in England and was remote from the property, they dealt with everything very efficiently with care and kindness given that I was grieving as well. My main point of contact was the Manager, Fiona Campbell, but all the team, including Andrew and Lesley, were able to field questions and responses were always prompt. Thanks to them for a successful conclusion and making the process straightforward.
Thank you for your wonderful 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe team were incredibly helpful, always a quick call a way, sometimes advice was difficult to get from the lawyer but the agents at the Kirkintilloch office were outstanding and were on hand for any questions. Their response time for calls was incredible, if I didn't get them on my first ring I was called back almost immediately. They have been a wealth of knowledge and have honestly made what is a very stressful time so much easier.
Thank you Poppy so much for your kind words! - Best Wishes, Scott @ Customer Relations
5/5
GoogleWe had a great experience with Countrywide, highly recommend them for their service. Communicated with us every step of the way
Thank you for your kind words and recommendation! We take pride in our communication and are happy to hear you had a great experience with us. We hope to continue providing top-notch service for all of our customers. Best wishes, Lucy, Customer Feedback and Support Team
1/5
GoogleThe nicest thing is the agents don't even have the curtecy to reply to an email when a house is about to sell, I'm fact they just wait till you call them to chase up about a house you're interested only for them to tell you it has already sold, to make matters worse, they're pushy in getting you to use their solicitors and mortgage advisors and some are downright arrogant when it comes to first time buyers, needless to say, estate agents are themselves an industry middle man that really shouldn't exist any more, need more only listing agents to take over, wish more sellers would just use purple bricks, so far the only estate agent /house advertiser that haven't been a downright nightmare to deal with. Much more to the point and generally plesent viewing agents with a system that gives everyone involved equal opportunity.NegativeProfessionalism
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
GoogleCountrywide were absolutely brilliant and if I ever have to sell a house again, I will go with them. They were very professional, did an excellent internet page, with very good photographs and they kept me up to date at all times. Thank you for selling my house so quickly.
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleAfter having a poor experience with another local estate agent whose best offer received was below home report after 3 months on the market, we took our property off the market. Fast forward 9 months when we went back on the market Andrew & Lesley got us a fantastic offer which was 18.5% over. Couldn’t recommend them highly enough, they delivered exactly what they said they would deliver.
Hi Aidan! Thank you for your lovely 5* review for the branch. Both Andrew, Lesley, and the team really appreciate you taking the time to leave us this feedback. Best wishes, Graham - Customer Relations
5/5
GoogleExcellent support and advice from a very capable team. Most impressed by the staff. First class.
Thank you for your glowing 5* review John. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleI considered online agents to sell but am now so glad I trusted this team. It did cost a little more on paper, but the time, worry and extra mile Maria and Andrew have gone to make what is a very stressful process feel worry-free has proven to be worth every penny. They keep in touch regularly, are so trustworthy to take viewings of what is a complicated big old house, when you've a sensitive family situation and also then when when the house was vacant. I never had to worry and could trust them to know every detail of the house and it's beautiful history. Maria and Andre worked very hard to secure our new purchase too (not forgetting Lesley), I can't praise and thank them enough. Moving house is the most stressful thing you can do and the team here are exactly what you pray you'll have to support you through it. Some things just aren't worth doing online. Countrywide Kirkintilloch get 10/10 from me and my family!
Thank you for your great 5* review! I will of course make sure our local team are made aware of your kind comments. Best wishes, Scott
5/5
GoogleGreat service from valuation to offer accepted! Nothing was ever a problem and we were kept up to date throughout. We’d highly recommend all the team at the Kirkie office.
Many thanks Tony for the excellent recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe team at the Kirkintilloch branch have been amazing throughout every step of our selling process. This is our first sale so we had plenty of questions but this didn’t phase them, remaining polite and calm with each phone call. Their daily updates on the progress of the sale ensured we were always in the loop and felt constantly in control of the situation.
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent service. Andrew visited in order to value our property, and Leslie managed the viewings, offers etc. All went well, very impressed.
Many thanks for taking the time to leave us your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleHappy from start to finish. No hesitation on recommending Kirkintilloch Countrywide. Would certainly use them again
Many thanks for your fantastic 5* review and recommendation Linda. I will of course pass on your kind hearted words to our Kirkintilloch branch. Best wishes, Lucy, Customer Relations.
5/5
GoogleStaff did an excellent job. They arranged and carried out the viewings in my absence, always phoned me the day after a viewing to give me feedback and updates. Great team of people in this office. Cheers, Gary.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleJust sold my house today with ease! A perfect experience from start to finish. Coming highly recommended by family members too. All their colleagues were a delight to talk to and very informative, I knew I was in good hands and was very confident about the sale. A very swift process with a great outcome. Thankyou Countrywide!
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
5/5
GoogleI have used countrywide in Kirkintilloch to sell my house in Moodiesburn and I would definitely recommend them after receiving an excellent service from them from start to finish. Particular mention for Lesley who was very professional and kept me up to date at every stage of the process.
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleCountrywide have been brilliant from start to finish! Paul came out and valued our house and kicked off our sale. Lesley then took over the day to day management of the sale and was absolutely brilliant in Keeping us up to date and chasing the other estate agents for updates! Would recommend them highly
Thank you for your amazing 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat service - Lesley was particularly helpful and made everything completely stress-free!
Thank you Jillian for your 5* review! I will of course make sure our local team are made aware of your kind words. Kind regards, Scott
5/5
GoogleI can’t recommend Countrywide Kirkintilloch enough, brilliant service from start to finish when selling our home. All of the staff we friendly and professional and we always felt valued as clients. Communication was excellent, we never had to chase for a response to anything. Thanks to everyone for making a stressful time in life a lot less stressful 😀
Thank you Rhona for such a wonderful 5* review. It is brilliant to read that Countrywide, Kirkintilloch, provided you with such a great level of service and that they managed to reduce some of the stress attributed to moving. Kind regards, Scott.
5/5
GoogleDue to Fiona, Lesley, Andrew and Michelle's professionalism and patience this very stressful time selling my home was made alot easier. First class communication and advice from start to finish. Would highly recommend the team at Kirkintilloch
Many thanks for the fantastic 5* review and recommendation. Kind regards, Lucy, Customer Relations.
1/5
GoogleAs a potential buyer, I would alert sellers that they do not return phonecalls and whenever you call to follow up they fob you off. Shocking customer service, would never recommend to anyone to use them to sell their property.NegativeResponsiveness, Quality, Professionalism
Please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations
5/5
GoogleHad my meeting from the Valuation team, the whole team at Countrywide were fantastic, especially Mr Andrew Brown from the Valuation side, he couldn't have been more helpful 👍 5 Star's ⭐PositiveResponsiveness, Quality, Professionalism
Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleEveryone I spoke to at the branch was friendly and knowledgeable. Any queries I had were dealt with quickly and efficiently and they kept me informed about what was happening throughout the process.
Thank you for your excellent 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent customer service from everyone. Friendly, professional and efficiently handling of a sale which progressed quickly and seamlessly.
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Countrywide Scotland's East Dunbartonshire office has 64 reviews across 1 platform: 64 on Google.
Countrywide Scotland Kirkintilloch is rated 4.6 out of 5 across all 64 reviews, and 4.6 out of 5 on Google from 64 reviews.
Countrywide Scotland Kirkintilloch, 43 Townhead Kirkintilloch, Glasgow, G66 1NG, East Dunbartonshire, G66 1NG.
