Every review we hold for the Glasgow City office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had a very professional and seamless experience with "Countrywide Scotland Estate Agents Dennistoun" when selling our flat. The team did an excellent job in marketing and selling our flat, which was achieved quickly. The communication was excellent throughout the process and the team was focused, friendly and committed to the goal. A special thanks to Paula and Stuart for their support, transparency and excellent service. I would highly recommend Countrywide Scotland Estate Agents Dennistoun!!!
Takhliq · 20 February 2025
Agent replied · 8 October 2025
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleIn short, I have absolutely no idea what I paid money for. The service they provided offered absolutely no additional value to the sale of my home other than a few telephone calls to tell me someone wanted to view it (and even that went wrong on occasion, with people showing up that I didn’t know about.)
I kept a timeline of the shambles, but at a certain point I decided I just wanted the process to end quickly more than I wanted to complain. There were 6/7 issues that gave me real cause for concern, but the cherry on top was when the people viewing my home told me that they were having issues communicating with them to arrange a viewing too. At that stage their failure to communicate effectively was actively impeding my attempts to sell my home.
In the strongest possible terms I would avoid countrywide Dennistoun at all costs.
John · 4 October 2024
Agent replied · 25 October 2024
Hello John,
Thank you for sharing your feedback. I'm truly sorry to hear about your experience and the issues you faced during the sale of your home. We take such concerns seriously and would appreciate the opportunity to discuss this further. Please contact us at review@countrywide.co.uk.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleThroughout what is undoubtedly a pretty stressful process, the team at Countrywide in Dennistoun were an absolute joy to deal with during our flat sale. They gave sound advice from the outset, managed viewings for us remotely, went above and beyond to help with all sorts of unforeseen issues and supported us through the trickier points of the sale. Stuart was my go-to for advice and support and Paula and Gemma were always on hand to help. A brilliant team. Big thank yous!
Carrie · 4 October 2024
Agent replied · 25 October 2024
Thank you for taking the time to leave us this tremendous 5* review and your kind words Carrie. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe recently sold our house through Countrywide Dennistoun and honestly couldn’t fault the service. Colette, Stuart and the team were excellent from start to finish. Always helpful, professional and kept us updated every step of the way. They really made the whole process so much easier and less stressful. Would definitely recommend!
Billie · 8 September 2025
Agent replied · 8 October 2025
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team at Countrywide Dennistoun. Colette, Stuart, and the rest of our team are dedicated to providing excellent service and making the selling process as stress-free as possible. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe recently used countrywide Dennistoun to sell a property after the passing of a family member . They offered professional, friendly and helpful service . The whole process was handled with ease.We initially used them for a valuation of the property . Unlike other estate agents we contacted that then frequently contacted us to ask if we had made a decision to sell or not , countrywide gave us time and space until we were ready to proceed .
Would highly recommend the team at Countrywide Dennistoun!
Lisa · 8 November 2025
Agent replied · 10 November 2025
Thank you so much for your kind words! We are so glad that we were able to assist during such a difficult time. Our team takes pride in providing professional and friendly service to our clients. It was our pleasure to give you the time and space you needed before making a decision. Thank you for choosing Countrywide Dennistoun, we greatly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI recently sold my mum's house with the Countrywide Dennistoun team and I was thoroughly impressed from start to finish. This was my first ever house sale and I live in England so needed extra support and guidance. Stuart, Paula, Denise and Lucy were superb at patiently and carefully guiding me through the process and kept me informed every step of the way. All my calls and e-mails were speedily returned, communications were outstanding. From the moment I met Stuart I knew I was in professional, competent, experienced and very good hands, indeed he went considerably more than the extra mile for us. I am both hugely impressed and extremely grateful.
Susan · 26 October 2023
Agent replied · 25 October 2024
Thank you Susan for such wonderful comments about our local team! Best Wishes, Scott @ Customer Care.
★★★★★ 5/5
GoogleStuart is extremely helpful, very friendly and knowledgeable about the whole selling process, professional advises are provided throughout the way, Stuart will go over and beyond and try his best to help his clients. I felt being very lucky to meet Stuart and his team (such as Denise), my property is on offer in less than a week, couldn’t recommend the team any higher, thank you very much, and I will definitely contact you again for any future sales!!!
Engineering · 26 October 2023
Agent replied · 25 October 2024
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would highly recommend Countrywide -Dennistoun the way they handled my sale and communication from them was above and beyond .
Stuart Clelland was truly amazing , professional and knowledgeable.
Paula , was also great and I was informed every step of the way through out the sale .
Thank you Countrywide - Dennistoun x🙏
Barb · 20 November 2024
Agent replied · 11 December 2024
Thanks Barb for the wonderful 5* review, recommendation and considerate comments regarding your experience with Stuart, Paula and our Dennistoun branch. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSold my flat through the team at Countrywide North and was very happy with the service offered by Stuart, Paula, Max and Bobby. They were always on top of the game keeping me informed of developments and viewings. Stuart was very honest in telling me to get rid of the clutter in the flat before selling and it worked! Also they have great photographers who take proper photos for the advert which I'm sure helped attract more viewings. Overall great team and would recommend if you're looking to sell.
Kenny · 26 October 2022
Agent replied · 25 October 2024
Thank you for your wonderful recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCountrywide's Dennistoun branch couldn't have been more helpful with the sale of my flat. I was anxious and had no idea what to expect as it was my first time selling but Stuart put me to ease straight away and explained exactly how the process worked and what Countrywide could do for me. Stuart kept me notified at each stage of the process prior to my flat going on the market and once it was listed Paula and Bobby were in contact to arrange viewings and I was very lucky to receive and accept an offer within 3 days. Everyone I dealt with was so friendly and helpful. Would recommend Countrywide to friends and family .
Fiona · 26 October 2022
Agent replied · 25 October 2024
Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI can highly recommend Countywide Dennistoun. They have just sold my flat and I am delighted with the offer I received. All the sales team were professional and genuinely kind as well as being efficient. Communication was timely and clear. Customer service at its best!
Anne · 27 November 2024
Agent replied · 11 December 2024
Thank you for your thoughtful 5* review and recommendation Anne! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy sister and I were selling a flat on behalf of our brother, who had had a stroke. We were extremely lucky to be working with Stuart Clelland, as he was extremely, professional, knowledgeable about the market for flats and easy to discuss some issues, which were complex and for us, difficult to share. Stuart was always very supportive and given some of the issues, I do believe other agents may have refused to help us. Within a week, overcoming the obstacles, the flat was on the market, at a price higher than we anticipated, which was of course wonderful news. Once the flat was on the market we were introduced to Paula Mellon, who would manage viewings and provide feedback on viewings/offers. Again amazed at how professional, responsive Paula was, especially given the flat was not high value and in need to work. My sister and I were amazed when Paula advised a price, told us how buoyant the market was and from them she kept us fully updated on progress. The flat was advertised around 3pm and by 5pm Paula called to say we had an offer, higher than expected and cash. We were so delighted, however, Paula advised us to wait and during the next 6 days there were 10 viewings and higher offer, which was also cash. From start to finish the entire experience of selling was stress free and that was down to both Stuart and Paula, who are the ultimate professionals and know their clients, market so well, which gave us amazing reassurance we had engaged the correct Estate Agents. We can not thank them enough for all their support. We would certainly recommend Countrywise Dennistoun, to anyone planning to sell or buy a property. We will certainly use them again due to the fabulous service received. Kathleen McGrawPositiveResponsiveness, Quality, Professionalism, Value
Kathleen · 26 October 2021
Agent replied · 25 October 2024
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe had a great experience selling our flat in Carntyne with Countrywide’s Dennistoun office!
Stuart was so efficient at setting us up as a client and getting our listing live, and he price matched a quote we had from elsewhere. Once our flat was listed, Paula was great at keeping us updated with booked viewings, and at following up with people after they had viewed and giving us feedback - we had viewings every night after we listed the flat (often multiple viewings in one night), but this was managed seamlessly and didn’t feel anywhere near as stressful as we had anticipated.
Stuart also gave us lots of advice when it came to the offers we received, and we sold our flat above home report value within a week of the listing going live. We were absolutely delighted!
We also used the mortgage team at the Dennistoun office - Connor was excellent and explained the whole process of securing our mortgage for our next home, and got us a deal we’re very happy with. When Connor was then on paternity leave the team picked up our case without issue and this didn’t effect our application whatsoever.
All in, couldn’t fault the service we received from the estate agency and mortgage teams at Countrywide in Dennistoun - would recommend them in a heartbeat!PositiveResponsiveness, Professionalism, Value
Amyjackson93 · 26 October 2021
Agent replied · 25 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe used Countrywide Dennistoun branch to sell our flat, and were delighted with the service we received. The team were professional and kept us informed at all times of viewings, offer status etc. We were very happy with the outcome - the flat sold within the week. We are currently awaiting finalisation of entry dates etc, but would recommend Countrywide as a very professional organisation. Stuart, Bobby and Paula were responsive and replied to any communication promptly .PositiveResponsiveness, Professionalism
Susan · 26 October 2021
Agent replied · 25 October 2024
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleMany thanks to Stuart, Cecilia, Gemma and all the team for handling the sale of our property professionally and with great attention to detail.
Alan · 1 May 2025
Agent replied · 9 June 2025
Thank you for taking the time to leave us this tremendous 5* review Alan. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHaving to deal with selling my late mum’s home was not easy, but speaking to Stuart at the beginning made me feel at ease.Once the house was on the market I then spoke to Bobby, Paula and Max who were all extremely friendly and professional and the house was sold just after one week for a great price.
Professional from start to finish.
I would definitely recommend them.
Thank you.PositiveResponsiveness, Quality, Professionalism, Value
Catherine · 26 October 2021
Agent replied · 25 October 2024
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat Service throughout from Countrywide. Stuart, Paula and Bobby were very helpful from start to finish and ended up getting a great offer on my property.
Stuart would get back to me very quickly even outwith normal business hours and managed to get the home report and photographs done within a couple of days and then my house was on the market by the third day. I would definitely recommend 👍PositiveResponsiveness, Quality
Laura · 26 October 2021
Agent replied · 25 October 2024
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleFantastic service from the entire team at Countrywide Dennistoun who managed to sell my property in two days in the middle of December! Can’t fault all the support we got in our first time selling a property. Massive thanks to Stuart for all the advice and answering of my random questions. To Max, Paula and Georgia thanks for the awesome support and communications throughout.
Andrew · 26 October 2022
Agent replied · 25 October 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy wife, Fiona and I were delighted with the help we received from the Countrywide Team in Dennistoun in marketing and selling her late mother's property. We would like to thank Stuart, Paula and the rest of the team for the kind, professional way they carried out their business. Thanks to their marketing the house was sold remarkably quickly.PositiveResponsiveness, Quality, Professionalism, Value
David · 26 October 2022
Agent replied · 25 October 2024
Many thanks for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI Would like to thank the countrywide team for selling my house (with profit) within a matter of days !
Absolutely fantastic job throughout. I gave Stuart the job to sell my property after hearing 3 other competitors but his case presented was far superior !
Paula and Max where in regular contact and did a great job
Highly recommend
Thanks again
P · 26 October 2022
Agent replied · 25 October 2024
Many thanks for the fantastic 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
FacebookRequested the home report on a property over 5 times. Emailed was my situation (cash buyer, no chain) so vetting fully disclosed, but that wasn’t enough. Sent me a home report for a property I never requested, then they said if I wanted a home report I’d need to get my lawyer to put in an offer and supply them with my bank statements. I think if sellers knew this company was treating potential buyers like this, they would be pretty upset. My advice is go with another agent - Keys Estate Agency a few doors down is fab.
Michelle · 5 October 2023
★★★★★ 5/5
GoogleFrom the moment Stuart visited Mum's house to start the whole process, I felt very reassured how smooth and stress-free it was going to be. At the branch Cara was so professional and kept me well informed with regular phone calls. She was so polite, pleasant and very sensitive to our circumstances. I would definitely recommend Countrywide!!PositiveResponsiveness, Quality, Professionalism, Value
Margaret · 26 October 2020
Agent replied · 25 October 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
GoogleWe can't thank Cara, Lyndsay & Paula enough for all their hard work and dedication they have given us on the sale of our property. I was kept up to date with everything and nothing was too much for them when answering our questions. Great service all round from Countrywide. Would recommend and would definitely use again. Thanks Jemma & Darren.
Jemma · 27 October 2019
Agent replied · 25 October 2024
Jemma, thank you for your wonderful recommendation, I will pass your comments on to the local Countrywide team. Kindest regards to you and Darren, Mark
★★★★★ 5/5
GoogleCouldn't recommend more. The team were amazing throughout and I ended up getting more than expected for my property!
Moving can be a stressful time but Paula, Bobby and Stuart were always there to reassure and support. Certainly worth the 5 stars I've given them. Thanks guys!PositiveResponsiveness, Quality, Professionalism, Value
Judith · 26 October 2021
Agent replied · 25 October 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
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