Trusted Agent profile
★★★★★
1,185 reviews across 7 offices and 2 platforms
Countrywide Scotland has seven offices, in Glasgow City (four offices), Hamilton, East Dunbartonshire and Airdrie. Together they have 1,185 reviews on two platforms, rated 4.5 out of 5 overall.
Countrywide Scotland's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleExcellent communication from start to finish. Brilliant support and advice along with a friendly, professional attitude. Made the process of selling my property a breeze. Highly recommend.
Many thanks for the fantastic 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleI wanted to rent my apartment for the first time and Sharon savage helped me with that and she is the best letting manager. I will introduce Sharon to my family and friends. She is professional and she is full of positive energy. Thanks Sharon ❤️PositiveResponsiveness, Quality, Professionalism, Value
Thank you for the excellent 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleCan't thank Countrywide Scotland enough for all their help. Lynsday was so helpful and professional. Made selling my property such stress fee. Would 100% recommend . Thanks again!PositiveQuality, Professionalism
Thanks you for the recommendation and amazing 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat first time experience selling my house. The office guided me and kept me fully informed with regular phone calls and updates. Very friendly and professional team. Will 100% use again in the future. First class service. Thanks so much!!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe staff, in particular Alice and Katie, were lovely. Very good at regular updates and just generally being accomodating and understanding. Using Countrywide helped us navigate the Scottish buying system with ease! Recommend this branch highly!PositiveResponsiveness, Quality, Professionalism
Thank you for the excellent 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat communication from the girls. After a bad experience with another estate agent, Countrywide had the house valued at roughly what we expected and ended up getting a great offer. Thanks very much guys 10/10, 5 stars, highly recommendPositiveResponsiveness, Quality, Professionalism
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe customer service and professionalism that Lyndsay provided us was amazing! She really helped us when looking for a flat in Shawlands, she was really friendly and always there to answer any questions that we may have had.PositiveProfessionalism
Thank you for the wonderful 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe used countrywide to sell our house through the easy mover with taylor wimpey. Straight away we felt confident that they were going to do a great job, from meeting graeme at the beginning, to dealing with Alice and all the amazing girls in the office, keeping me updated with viewings and helping us through the process. The staff were all fantastic they really made us feel at ease and confident we were in good hands. Thank you for all your hard work i would recommend countrywide to anyone xxx
Thank you for your fabulous recommendation and 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleI have been working with Countrywide Shawlands for 2 years now fully manging my properties. They have been fantastic, in particular I have been very impressed with Sharon's professionalism. I highly recommend them as letting agents.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations
5/5
GoogleWe went with Alan from countrywide for our mortgage advisor. We couldn’t of asked for anyone better, helped us continually and was only an email away. Alan was very patient and explained everything very well. We couldn’t of asked for someone better. Alan made our first home move very easy for us. Would would recommend Alan if looking to buy a house.PositiveQuality
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleBought my first home using Countrywide. Alan my mortgage advisor was brilliant and all the team were very helpful and professional. Fantastic service, couldn't recommend highly enough.PositiveResponsiveness, Quality, Professionalism, Value
Many thanks for the brilliant for the recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleGraeme at Countrywide met me to survey my property in January 2021. I also had a number of other estate agents come and initially estimate the value of the property. Unlike some other estate agents who visited (whose names won't be mentioned!) Graeme didn't provide a strong "Hard sell" tactic. Instead, explained the options open to me (I was undecided whether to rent the flat out, sell it or list on AirBNB) and expressed that Countrywide were able to help with 2 of these (not the AirBNB.) After considering my options for several weeks (and not being harassed by Countrywide unlike the other agents) I elected to list the property for sale with them. Countrywide sent a videographer to come and take videos and photographs of the property in a timely manner, and who made the property look excellent! A home report was also swiftly commissioned and conducted, with a value which we were happy with. Once these were both completed (Monday & Wednesday respectively) then the flat was listed for sale on the Thursday. We commenced viewings a week later due to other work commitments, and within 3 days the property was sold. I'm thoroughly pleased with the service which Countrywide offered, who remained exceptionally responsive and friendly throughout. I would have no hesitations whatsoever in recommending others sell their property through Countrywide.PositiveResponsiveness, Value
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleI had my property on the market with a different agent in shawlands area for close to 9weeks with no single offer and then switch to countrywide in shawlands. Graeme and his team were so professional and I can confidently say they are one of the best, if not the best. Got my property sold with them in less than 3 days. Top notch service I got. Thanks guys.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleCountrywide provided an excellent service. Graeme McInnes explained the selling process really well, was patient, reassuring and offered excellent value. The surveyor and photographer were arranged timeously and I was delighted with their input. When the house went on the market Katie Filshie and her team took over, Katie explained the viewing, gave me informative feedback and kept me fully informed. I unreservedly recommend Countrywide.
Thank you for your wonderful 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe team at Countrywide Shawlands were amazing right from the word go. Katie, Ellen, Alice, Stefanie and Graeme were all fantastic with helping us out, kept us updated and supported us through the selling process. Everyone was friendly, professional and overall a pleasure to work with. I would highly recommend Countrywide!PositiveResponsiveness, Quality, Professionalism, Value
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
5/5
GoogleFrom the start of the process of selling the property all the way through to the sale i can't thank Katie and her team enough.Countrywide took care of everything including photographs and video,viewings and legal representation.The communication was excellent as I was kept up to date on the proceedings. Once again a massive thank you to Katie and her team.I would highly recommend Countrywide Shawlands.PositiveResponsiveness, Quality, Professionalism, Value
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleI would highly recommend the Countrywide Shawlands Office! They marketed our flat and provided excellent communication, feedback, and service from start to finish! The whole team were professional, friendly and guided us through the journey step by step! And most importantly got us a fantastic sale!PositiveResponsiveness, Professionalism
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleCan't fault the team at Countrywide Shawlands! Professional and friendly. Had my property on the market and sold in 10 days! Really felt looked after from start to finish. Rachel's valuation was spot on which help secure the amazing sold value and Ellen managed to get so many people booked in I couldn't keep up 😂PositiveProfessionalism
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleGraeme, Katie, Ellen and Alice worked on selling our property for us and we found the experience simple and efficient from the beginning. They were quick off the mark when we said we wanted to get on the market fairly quickly, and kept us updated at every step regarding viewings, offers and notes of interest. They provided us with good advice at the various points and helped us achieve an offer we were very pleased with within a short space of time. Thanks team!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe received first class service in the sale of our flat. Katie and her team were clear and communicated with us at each stage of the sale. We were in safe hands throughout. I would highly recommend using Countrywide Shawlands and wouldn't hesitate to do so in the future.PositiveResponsiveness, Quality, Professionalism, Value
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleThe team at Countrywide are just fantastic! Alice, Katie and Chris were amazing in all things needed when selling up! They completely held my hand through the entire process and advised me every step of the way. Their professionalism shone through and it helped that they were all so easy to talk to and we talked a lot! Delighted with the outcome and I will be using them again ;-)PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleSelling our flat with Countrywide Shawlands made the whole thing as stress free as possible. Graeme and Katie in particular were always there to help with any questions (big or small!) and reassured us with all queries we had throughout the process. Nothing was ever a problem for them, they were always super helpful and friendly and we really appreciated everything they done for us. Would definitely recommend, kept us fully updated at all times and felt like they genuinely cared about us. couldn’t have done it without you guys!!PositiveResponsiveness, Quality, Professionalism, Value
Many thanks for your kinds words and amazing 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleWe sold our home with Countrywide Shawlands and the whole experience has been fantastic! We had our valuation done by Graeme and he was lovely and very informative. We were very happy with his valuation and his manner so we decided to go with Countrywide. From that moment on we were taken care by Katie and she was just incredible. Super friendly, great at her job and she really put us at ease straight away. Our house went on the market and only 3 days later we sold at a really good price. We're over the moon with our experience at Countrywide. Thanks all 😊PositiveResponsiveness, Professionalism
Many thanks for the brilliant 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleFantastic! We can all agree that selling an apartment is very often stressful experience. However, the Countrywide Shawlands team made this journey fairly easy and a bit less daunting. The whole process started with Graeme, who provided me with rough estimate and told me what I could expect in terms of potential market value of the apartment. He also gave me some hints and tips in order to give myself the best chance for the best price. A home survey and a photographer were arranged very quickly. Both the photos and the video of the apartment were beautiful and really reflected both the character of the apartment and its good vibes. Alice and Lyndsay were absolutely amazing with viewing arrangements and were always available for me answering all questions and cheering me up with very busy viewing schedule. The whole team was always approachable and I never felt like I was left alone during the process. The price structure is very clear and transparent and there are no hidden surprises. I am very pleased with the service provided by the Countrywide Shawlands and I have already recommended them to all my friends. Needless to say, if I am selling another apartment, I will definitely use them again.
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Countrywide Scotland is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
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Glasgow Sales has the most, with 297 reviews rated 4.2 out of 5, followed by Glasgow West End Sales with 266.
The seven Countrywide Scotland offices, by town:
Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings.
