Newest first, from every platform, with the office each review is about. First names only.
β
β
β
β
β
5/5
GoogleMyself and my husband have been dealing with countrywide estate agents in Byres Rd since April of this year in regards to a rented property.
We have been dealing with Jamie Sidebottom for all of this time.
He has been exemplary in his professional and helpful manner. Nothing is too much trouble and he carries out his duties calmly and politely . We had a recent issue regarding the address and Jamie came to our rescue sorting it all out in his usual calm professional way.
He is a great asset to the business.
Frances Β· 11 December 2023 Β· Countrywide Scotland Glasgow West End Sales
Agent replied Β· 10 December 2024
Wonderful to read such a great 5* review of our local team. Kind regards, Scott @ Customer Care
β
β
β
β
β
5/5
GoogleGreat service by Countrywide @Byres Road brunch and Ashton Russell. I was really impressed with the check out process, everyone was very responsive to the emails, and were really fair to us tenants even though we weren't present during the checkout inspection. This is by far the best letting agency I've encountered in the UK.
Giannis Β· 11 December 2023 Β· Countrywide Scotland Glasgow West End Sales
Agent replied Β· 10 December 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleJamie and his team were excellent. I was just amazed by their dedication, commitment and help throughout my entire rental process. Jamie is just professional! very swift to respond to every query and super helpful. Countrywide made my rental experience less tiring. Had a wonderful experience with them and will highly recommend.
Pamela Β· 11 December 2023 Β· Countrywide Scotland Glasgow West End Sales
Agent replied Β· 10 December 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleMany thanks to the Countrywide team @ Byres Road for making the letting process very simple and straightforward. Kellie and Jamie provided excellent guidance and support throughout the entire process. Both were very professional and quickly answered all questions. Their industry knowledge is second to none. The landlord online portal makes it very easy to track what's happening with the tenancy. I initially thought the letting process was going to be complicated, but Countrywide made it easy. For a stress free, quick and simple letting process I would highly recommend Countrywide π
Tom Β· 11 December 2023 Β· Countrywide Scotland Glasgow West End Sales
Agent replied Β· 10 December 2024
HI Tim, It has been brilliant to read your 5* review of our local team. Best wishes, Scott @ Customer Care
β
β
β
β
β
5/5
GoogleThis weekend, thanks to Countrywide, we were able to complete the move in about two weeks from the viewing.
We came to University of Strathclyde from Tokyo for a year on my husband's sabbatical.
We were looking for a comfortable flat.
Ami, who was in charge of us who had difficulty speaking English,She was so very kind, generous, and so quick to respond,which we really appreciate.
She was very helpful in responding meticulously to those of us who were unfamiliar with the British tenant rules and living environment.
On the day of the move, we were at a loss because we didn't know how to use the hot water system, but after talking to Ami, she dispatched a viewing agent the next day!
(we would also like to thank Suraen, who was in charge of the viewing agent, who listened to us kindly from the viewing.)
We have somehow settled down on the foundations of our lives, and my husband is finally able to concentrate on his research.
We would definitely recommend Countrywide to our next professor.
Thank you very very much!
This weekend, thanks to Countrywide, we were able to safely move in about two weeks after viewing the house.
My husband came to Strathclyde University from Tokyo for a year on his sabbatical, and we were looking for a comfortable flat.
I am really grateful to Ami, who took care of us because we were unable to speak English, and she was very kind, generous, and very prompt.
They were very helpful as they took great care of us as we were unfamiliar with the UK rental rules and living environment.
On the day of the move, I was confused because I couldn't get hot water because I didn't know how to use the hot water system, but they sent someone in charge the next day!
(I would also like to thank Mr. Suraen, the viewing agent, who kindly listened to me from the time of the preview.)
Somehow, the foundation of our lives has been solidified, and it looks like my husband will finally be able to concentrate on his research.
I would definitely recommend Countrywide to my next faculty member.
Thank you so much!
Aso Β· 10 December 2023 Β· Countrywide Scotland Glasgow Sales
Agent replied Β· 25 October 2024
Thank you for taking the time to leave us this tremendous 5* review and for your kind words. Kind regards, Lucy, Customer Relations
β
β
β
β
β
5/5
GoogleI am a landlord, Lois is handling my property. She has been very prompt in arranging new tenants by end of tenancy. After notice from existing tenants she was very quick with advertising and collaborating with existing tenants for arranging viewing during notice period. Prompt replies through out the process. 5 star to her.
Ravi Β· 30 November 2023 Β· Countrywide Scotland Glasgow Sales
Agent replied Β· 25 October 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
1/5
GoogleI would like to edit my review. My husband and I found our home with the Countrywide North and they have been helpful in the process of finding our home. However, I am not satisfied at all with their property management and maintenance services. We have a maintenance problem at home for 1,5 month now, and whenever I call the Property Management to speed up the process, they give vague answers and neglect the process. It takes at least 3 weeks for them to respond a property enquiry by email even if it is urgent.
Δ°rem Β· 30 November 2023 Β· Countrywide Scotland Glasgow Sales
Agent replied Β· 25 October 2024
It's fantastic to see another 5* review! I will make sure your kind comments are known to the team. Many thanks,Β Scott @ Customer Care
β
β
β
β
β
3/5
GoogleGetting started was great really helpful at the beginning and getting on the market.
Negotiation team either does not communicate with you unless you chase and I don't believe they are doing what they are promising.
Multiple missed comments and emails and telephone manners are almost non existent with some.
I will not be using their services again which is a shame as the person doing the ground work to get the business is very good but the rest of his team let him down badly.
Edited rating after management reached out to discuss and would follow up with their team
Chris Β· 30 November 2023 Β· Countrywide Scotland Glasgow Sales
Agent replied Β· 25 October 2024
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleI am a loyal client with Countrywide North for some time now. Craig Andrew has been more than just helpful when ever we needed his help or expertise. I am sincerely thankful to him.
Recently worked with Hannah Bonnar to rent out a property and it was wonderful to have her on the other side. She is prompt, professional and supportive.
I wish the team all the very best and keep up the good work.
Ayesha Β· 30 November 2023 Β· Countrywide Scotland Glasgow Sales
Agent replied Β· 25 October 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleCountrywide Estate Agents are the best!! their professionalism is on top of their game. I was dealing with Chrissie and she was amazing. Chrissie doesn't take longer to respond to emails and she is attentive to detail. In her communication she leaves no stones unturned. After having reviewed a lot of properties around Glasgow andbeing new in the City as we emigrated on the first week of November, Countrwide Estate made it possible for me to have a place called home while I was about to give up.
A BIG THANKS TO COUNTRYWIDE ESTATE AGENT!!!
Bongiswa Β· 10 November 2023 Β· Countrywide Scotland Glasgow Sales
Agent replied Β· 9 November 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
β
β
β
β
β
5/5
GoogleRating only, no written review.
Vladimir Β· 10 November 2023 Β· Countrywide Scotland Hamilton Sales
Agent replied Β· 9 November 2024
Thank you for taking the time to leave us a 5* review. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
1/5
GoogleWhat an abysmal service asking for updates is like hitting a brick wall totally backwards folk working in this office and company, continuing to call them to get any feedback for updates they donβt even ring back
Christopher Β· 10 November 2023 Β· Countrywide Scotland Hamilton Sales
Agent replied Β· 9 November 2024
Hi Christopher. We've conducted a check of both our sales and lettings databases and can't find any record that you are one, or have been, our customer. Of course if you use a different name, please do email me at review@countrywide.co.uk and we'll be happy to investigate further. Kind regards, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleNicole was a pleasure to deal with, very knowledgeable and honest. Would definitely recommend.
Richard Β· 10 November 2023 Β· Countrywide Scotland Hamilton Sales
β
β
β
β
β
5/5
GoogleGreat staff and have been helpful through the whole process, taking a lot of pressure off. Laura, Patricia, Nicole and Nina have been great and I would highly recommend.
Anne Β· 10 November 2023 Β· Countrywide Scotland Hamilton Sales
Agent replied Β· 9 November 2024
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleGreat service and advice. Sold quickly and at the right price.
Nina gave us confidence that Countrywide were the ones to sell for us. Thanks for your help π β¦
Tommy Β· 10 November 2023 Β· Countrywide Scotland Hamilton Sales
Agent replied Β· 9 November 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleSeller was through Countrywide, we started to communicate with Countrywide- Laura, we were so appreciated, as she was always efficient, friendly and helpful, glad that we finally complete the deal smoothly and successfully! how wonderful ><
Bee Β· 10 November 2023 Β· Countrywide Scotland Hamilton Sales
β
β
β
β
β
5/5
GoogleWe have used countrywide for the sale of outer last 2 property's and couldn't be happier with the service we received from start to finish! Great job from all of the team making sure we were updated regularly and getting our homes to a closing date.
Thank you all so much!
Darren Β· 10 November 2023 Β· Countrywide Scotland Hamilton Sales
Agent replied Β· 9 November 2024
Thank you for your terrific 5* review and your kind words. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
3/5
GoogleI unfortunately have to preface this by saying I'm increasingly frustrated with how bad the tenant portal is. It really needs some work on performance as it's unbelievably sluggish. It wasn't working at all as usual, and when I tried to contact the offices at the number in the portal, or via google, the numbers were disconnected. My rep was on holiday and I eventually got hold of Michael Wilson, who was really friendly and helped me get an electrician organised quickly. 5 stars for him, but 1 star for your web app.
David Β· 10 November 2023 Β· Countrywide Scotland Hamilton Sales
Agent replied Β· 9 November 2024
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleWe would like to pass on our thanks for all the hard work done by all the excellent staff at Countrywide Hamilton especially Laura / Patricia / Nicole / Nina over the last couple of months, especially after our house sale recently fell through...New appointments were made and Today we received a verbal and written offer for our house subject to the sale of the buyers house.
Many Thanks again from both of us it is really appreciated by both off us
John & Lynn
Blantyre
John Β· 10 November 2023 Β· Countrywide Scotland Hamilton Sales
Agent replied Β· 9 November 2024
Thank you for your 5* review and taking the time to recognise our local team with your comments! Best wishes, Scott @Customer Care
β
β
β
β
β
5/5
GoogleFirst time seller - first class service from day one of home visit from Nina to our house being sold in 9 days , kept in touch constantly with us and happy to help with all my questions π. Would highly recommend and will definitely use in the future . Thank-you for all your help . β¦
Claire Β· 10 November 2023 Β· Countrywide Scotland Hamilton Sales
Agent replied Β· 9 November 2024
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
1/5
GoogleRating only, no written review.
Jay Β· 26 October 2023 Β· Countrywide Scotland Glasgow Sales
β
β
β
β
β
5/5
GoogleRating only, no written review.
C Β· 26 October 2023 Β· Countrywide Scotland Glasgow Sales
Agent replied Β· 25 October 2024
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleRating only, no written review.
Pim Β· 26 October 2023 Β· Countrywide Scotland Glasgow Sales
Agent replied Β· 25 October 2024
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleRating only, no written review.
Iain Β· 26 October 2023 Β· Countrywide Scotland Glasgow Sales
Agent replied Β· 25 October 2024
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.