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1,181 reviews across 7 offices and 2 platforms
Countrywide Scotland has seven offices, in Glasgow City (four offices), Hamilton, East Dunbartonshire and Airdrie. Together they have 1,181 reviews on two platforms, rated 4.5 out of 5 overall.
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Countrywide Scotland's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI had the best experience with Lois, Olivia and the team at Country Wide north. They made it effortless and they were very helpful. Thanks again for everything.
Many thanks Siobhan for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Thank you.
1/5
GoogleIn short, I have absolutely no idea what I paid money for. The service they provided offered absolutely no additional value to the sale of my home other than a few telephone calls to tell me someone wanted to view it (and even that went wrong on occasion, with people showing up that I didnβt know about.) I kept a timeline of the shambles, but at a certain point I decided I just wanted the process to end quickly more than I wanted to complain. There were 6/7 issues that gave me real cause for concern, but the cherry on top was when the people viewing my home told me that they were having issues communicating with them to arrange a viewing too. At that stage their failure to communicate effectively was actively impeding my attempts to sell my home. In the strongest possible terms I would avoid countrywide Dennistoun at all costs.
Hello John, Thank you for sharing your feedback. I'm truly sorry to hear about your experience and the issues you faced during the sale of your home. We take such concerns seriously and would appreciate the opportunity to discuss this further. Please contact us at review@countrywide.co.uk. Best regards, Lucy, Customer Relations Team
5/5
GoogleWe Recently sold our Dads house through Countrywide Dennistoun and the Team were great throughout the process. Would definitely recommend.
Thank you for choosing Countrywide Dennistoun to assist with selling your Dad's house. We are delighted to hear that our team provided great service throughout the process. Your recommendation means a lot to us!
5/5
GoogleService has been seamless from start to what will be soon be finish. Staff have always kept us informed through the process. No hesitation in recommending Countrywide Dennistoun.
Thank you for the glowing review, Stuart! We are delighted to hear that you found our service seamless and that our staff kept you informed throughout the process. We truly appreciate your recommendation and are thrilled to have provided you with a positive experience. If you need any further assistance in the future, please do not hesitate to reach out.
5/5
GoogleThroughout what is undoubtedly a pretty stressful process, the team at Countrywide in Dennistoun were an absolute joy to deal with during our flat sale. They gave sound advice from the outset, managed viewings for us remotely, went above and beyond to help with all sorts of unforeseen issues and supported us through the trickier points of the sale. Stuart was my go-to for advice and support and Paula and Gemma were always on hand to help. A brilliant team. Big thank yous!
Thank you for taking the time to leave us this tremendous 5* review and your kind words Carrie. Kind regards, Lucy, Customer Relations.
5/5
GoogleKirsten made the whole process extremely quick and easy and extremely helpful throughout. 100% recommend.
Thank you Liam for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
Googleitβs very nice office and they have a kind staff member they are helpful and friendly iβm so grateful to Olivia she is very nice and gorgeous girl and Lois she is lovely person thank you for helping meπ©Ά
Thank you so much for your wonderful 5* review Lolwa! We're delighted to hear that Olivia and Lois were able to assist you so well. Your kind words mean a lot to us. Best regards, Lucy, Customer Relations Team
5/5
GoogleExcellent service throughout the sales process. I was kept informed at every stage when viewings were scheduled. Very happy indeed.
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleI used the team at Countrywide to sell my flat and the service was fab from start to finish. The flat sold quickly and the communication was great every step of the way.
Many thanks Lisa for your excellent 5* review. Kind regards Lucy, Customer Relations.
1/5
GoogleBeen dealing with these guys for a few months now with regards to the sale of my house. I'd have thought that everything that they needed would have been brought up at the start of the process. That's far from the case. Each day brings another phone call with a request or new requirement that I feel should have been dealt with on day one. Be sure to take all your annual leave from work so that you are available for them when they call. In my case it's been multiple vague voicemails during my working day asking to call them back with no actual insight into what it is they need from me. And when I do call back I'm put to an answering machine as their office is closed or too busy to take my call. Complain about any process you aren't happy about to them and you are met with literal arguments from them with made up timelines of "clear" messages they have sent. Selling a house should be made simple for sellers. This place makes it nothing but a nightmare.
Hello Robert, we appreciate you sharing your experience with us. We apologize for any inconvenience caused during the sale process. Your feedback is valuable to us, and we will work on improving our communication and processes. If you have any further concerns, please feel free to contact us at review@countrywide.co.uk Thank you. Kind Regards, Lucy, Customer Relations.
1/5
GoogleNightmare company made me loss 650 in fees because they to lazy to reply properly and timely manner I had made an offer they told they could accept it if I get an offer for my property so I went and accepted an offer then they told me to tell my lawyers to make an offer so i did that I try to call them more than 10times every time we weβll get someone to call you back and in last minute they told me ohh your offer is not accepted because we have another which the seller accepted what shame if you had other offers you could have informed me of this yet nothing blaming my solicitors and making excuses stay away from them if you want peace of mind horrible behaviour by this branch. Gholam erabi
Hello Samira, I wanted to reach out to you following your recent comments and I am sorry that you feel let down by our local team. I understand that your solicitor has already explained that unfortunately your offer was not accepted as another offer was received while trying to ascertain whether you had an agreed sale on your own property or not. The local team are obligated by law to pass on all offers received to the seller and I note the local team did try their best to assist you during this period, with it being ultimately the sellerβs decision to accept the other offer. I would like to take this opportunity to wish you the very best in your onwards search. I understand our local team will shortly be reaching out to you separately regarding your concerns. Kind regards, Scott @ Customer Care.
5/5
GoogleCountry wide assisted me with the sale of my flat, from the moment I got in contact the service was fantastic. I was initially a bit daunted by the process but country wide guided me through each step and was incredibly simple and kept me upto date with each stage. Highly recommend !!! Thanks Neil
Many thanks Neil Gilchrist for the great 5* review, recommendation and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat Service.
Thank you for taking the time to leave us this great 5* review Kwame. Kind regards, Lucy, Customer Relations.
5/5
GoogleJamie sorted me with a viewing and then continued the process to get me moved in. Very smooth and fast and efficient service from him and all the team. Would recommend
Thank you Gary for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleHave just rented two properties via Countrywide and was most impressed with how they handled everything. Jamie could not have been more helpful. Both the checkout and new tenants moves were done smoothly. Great service
Thank you for taking the time to leave us this tremendous 5* review Stuart. Kind regards, Lucy, Customer Relations.
5/5
GoogleDelighted to share my very positive experience of working with Kellie and Yasmin on the recent let of my flat. They always went the extra mile and dovetailed perfectly when either was on holiday. They were enthusiastic, diligent and advisory while taking on board my feedback. Successful combination! Thank you.
Thank you for sharing your positive experience with Kellie and Yasmin. We're thrilled to hear they provided such diligent and enthusiastic service. Your feedback is greatly appreciated Jem! Best wishes, Lucy, Customer Relations.
5/5
GoogleHad the pleasure of working with Jamie to secure my new home. The process was all very smooth and Jamie was very efficient with getting information across in both email and phone calls. Highly recommend! :)
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleMy experience in transiting to a new property, with Countrywide was seamless. They have a very friendly , considerate and helpful team, and working with Jamie as a first point was quite invaluable as he factored my availability and attended to my concerns patiently. I would recommend their services and look forward to extended partnership.
Many thanks for your outstanding recommendation, 5* review and your generous comments Ikeh. Best wishes, Lucy, Customer Relations.
5/5
GoogleWorking with Jamie and Kellie is a pleasure in getting a new property onto the market for letting. Their approach is friendly, considerate, helpful and see the situation from both sides. They understand the challenges involved, and they go the extra mile to find suitable tenants to meet the set requirements. I would recommend their service to others, both new and experienced individuals in Glasgow and west of Scotland.
Thanks for the excellent 5* review and recommendation Kiriyan! Thanks for your thoughtful comments about Jamie and Kellie and our West End team. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery pleased with the service I received when renting my property out. Eilidh was very helping along the way answering any question I had as quick as she could. Would recommend.
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleOlivia and Hannah were excellent at keeping up with legislative obligations and ensuring everything happened in a timely manner. Very impressive service.
Thank you Jennifer for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
1/5
GoogleIn short, I have absolutely no idea what I paid money for. The service they provided offered absolutely no additional value to the sale of my home other than a few telephone calls to tell me someone wanted to view it (and even that went wrong on occasion, with people showing up that I didnβt know about.) I kept a timeline of the shambles, but at a certain point I decided I just wanted the process to end quickly more than I wanted to complain. There were 6/7 issues that gave me real cause for concern, but the cherry on top was when the people viewing my home told me that they were having issues communicating with them to arrange a viewing too. At that stage their failure to communicate effectively was actively impeding my attempts to sell my home. In the strongest possible terms I would avoid countrywide Dennistoun at all costs.
Hello John, Thank you for sharing your feedback. I'm truly sorry to hear about your experience and the issues you faced during the sale of your home. We take such concerns seriously and would appreciate the opportunity to discuss this further. Please contact us at review@countrywide.co.uk. Best regards, Lucy, Customer Relations Team
5/5
GoogleVery best experience and the stuff was very friendly especially with Hannah All the best
Thanks Meshari for your amazing 5* review. Best wishes, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Glasgow Sales has the most, with 297 reviews rated 4.2 out of 5, followed by Glasgow West End Sales with 262.
The seven Countrywide Scotland offices, by town:
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