5/5
GoogleIt’s been amazing stuffs..All the plumbing and Property maintenance items are available along comfort prize.
Trusted Agent profile
Choices reviews
★★★★★
1,492 reviews across 6 offices and 3 platforms
Choices has 1,492 reviews across six offices (Redhill, Caterham, Crawley, London, Horley and South Croydon) and three platforms, rated 4.3 out of 5 overall. Choices has the most, 736. Checked 9 October 2026.
1,481
Reviews on Google
All 6 offices
10
Reviews on Facebook
Business-wide
1
Reviews on View Agents
All 6 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Choices's six offices, most reviewed first. Each has its own page.
- Choices99 Brighton Road, RH1 6PS736 reviews · 729 on Google (4.4)26 in the last 90 days
- Choices38 Croydon Road, CR3 6QB295 reviews · 287 on Google (4.2)5 in the last 90 days
- Choices5-7 Broadwalk, RH10 1HJ186 reviews · 179 on Google (4.2)0 in the last 90 days
- Choices2 Devonshire Square, EC2M 4UJ170 reviews · 163 on Google (3.9)0 in the last 90 days
- Choices28a Victoria Road, RH6 7PZ98 reviews · 91 on Google (4.2)0 in the last 90 days
- Choices41-43 Brighton Road, CR2 6EB48 reviews · 40 on Google (4.2)0 in the last 90 days
Awards
Trusted Agent 2026 results for Choices. Each award is assessed separately from the review sites.
- Trusted AgentChoices, RedhillTrusted Agent 2026 · National position 1504
Latest reviews from every Choices office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleLove this place. The guys are always super friendly and really attentive. If you’re looking for something they’ll help you find it or suggest something else. Can’t rate them enough
5/5
Google@VickyRice Choices Estate Agents They are the best patronising them you will never regret.
5/5
GoogleMs Vicky Rice has been always helpful and doing great jobs to us. Excellent communication with her.
Agent replied
Thank you for your review
5/5
GoogleNicola has been amazing throughout the entire process with her prompt and effective communication. She had a really good idea of the property right from the first viewing, which is rare to see in most estate agents. Was great working with her!
4/5
GoogleProfessional and willing to help with all details required
5/5
GoogleAfter finally completing on our sale, we just wanted to let you know how thankful and grateful we are to you for all your help and assistance over the last few months. The way that you communicated with us was second to none. We are sure that you went above and beyond the normal call of duty and we simply wanted to acknowledge this. Others need to know how impressed that we’ve been. We cannot commend you enough
5/5
GoogleMichael of Choices Estate Agent was very helpfull thank you for your help and guidance
5/5
GoogleGood attention thank you
Agent replied · 21 March 2024
Thank you for your 5* review
5/5
GoogleThe viewing was very lovely and the choice representative Michael was a good and well cultured in terms customer relationship. Kudos to choice property once again
5/5
GoogleVery fast and transparent agency, they get the job properly done and explain what the contract contains instead of just making you sign it. Amazing customer service especially from Michael who helped me through with my contract.
5/5
GoogleThe services at choice is professional and every step is seamless. Kudos to Michael as he’s a good customer relator which makes him professional in what he does and I hope to tell my friends about choices whenever they are in need of housing services.
5/5
GoogleRecently rented a flat through them and their service has been nothing but excellent. Michael the agent made me feel welcomed asked about my preferences in terms of location and conditions I wanted the flat to be in. The first couple of places weren’t for me but he kept me in mind and updated me on a daily basis along the way. I’m very grateful for his efforts. Would definitely recommend him.
5/5
GoogleI recently had the pleasure of working with Michael during the process of securing a new home, From start to finish, he was professional, friendly, and incredibly helpful. Michael made the process so much smoother by always being available to answer questions and provide guidance. He was proactive in ensuring all the paperwork was completed efficiently and even went the extra mile to help address small concerns I had about the property. Thank you for making what could have been a stressful process so seamless and enjoyable!
5/5
GoogleFlawless service is rare and Daniel T was excellent throughout the process of letting a property. I recommend directing your enquiry to Daniel as a tenant or landlord. His communication and experiences shone through and no task was too challenging.
5/5
GoogleJust completed on a house purchase, as a buyer, with Choices. Grant was my main point of correspondence throughout the transaction and he never failed to go above and beyond, from arranging extra visits to check issues, answering questions and even making sure all went well with sorting up my account with my energy supplier. Nicola also was very helpful. I cannot recommend working with them enough, they're cooperative and genuinely kind team.
5/5
GooglePaula has looked after us since we've been living in our rented flat from Choices and we felt nothing short of completely looked after during our entire tennancy. All questions answered, a friendly voice to help us out when we needed it - what more could you want! Thank you so much to Paula and the team at Choices.
5/5
GoogleVicky Rice is the best!! It is admirable how prompt she is to deal with issues whenever I need her support. So Approachable and attentive. Thank you very much Vicky!
Agent replied · 21 June 2024
Thank you for your review.
5/5
GoogleI want to share my very good experience with Vicky, my property manager. She always give her customers excellent service..
5/5
GoogleRating only, no written review.
5/5
GoogleI just rented the place with Choice, and the process was fast and they all had been very helpful, specially Michael.
5/5
GoogleMichael at Choices in South Croydon was great in helping my move out and location of a new tenant. Highly recommend
5/5
GoogleSpecial thanks to Ms Vicky Rice.. She responded immediately to us as soon as we emailed her about our radiator system not working. Likewise, in less than an hour, A technician was sent us and arranged to set it up again.. I am also grateful for her prompt response to every issue sent to her via email..
5/5
GoogleThe portfolio manager Vicky Rose was really helpful dealing with the issue I had today with the heating not coming on. She immediately conatcted British Gas who came to the property to resolve the issue. Thanks. Henritta Richard
Agent replied · 26 August 2023
Thank you for your 5* review. CHOICES
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Choices
How many reviews does Choices have?
Choices has 1,492 reviews across its six offices, rated 4.3 out of 5 overall: 1,481 on Google, 10 on Facebook, 1 on View Agents. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.
Which Choices office has the most reviews?
Choices has the most, with 736 reviews rated 4.4 out of 5, followed by Choices with 295.
Where are Choices's offices?
Choices, 99 Brighton Road RH1 6PS; Choices, 38 Croydon Road CR3 6QB; Choices, 5-7 Broadwalk RH10 1HJ; Choices, 2 Devonshire Square EC2M 4UJ; Choices, 28a Victoria Road RH6 7PZ; Choices, 41-43 Brighton Road CR2 6EB.
Has Choices won any awards?
Yes. In The Trusted Agent 2026 awards: Choices, Redhill won Trusted Agent.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.