4/5
GoogleRating only, no written review.
Trusted Agent profile · Surrey and West Sussex
Choices reviews in Redhill, Caterham, Crawley and 3 more
★★★★★
1,492 reviews across 6 offices and 3 platforms
Choices has six offices, in Redhill, Caterham, Crawley, London, Horley and South Croydon (Surrey and West Sussex). Together they have 1,492 reviews on three platforms, rated 4.3 out of 5 overall.
1,481
Reviews on Google
All 6 offices
10
Reviews on Facebook
Business-wide
1
Reviews on View Agents
All 6 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Choices's six offices, most reviewed first. Each has its own page.
- Choices Redhill99 Brighton Road, RH1 6PS736 reviews · 729 on Google (4.4)26 in the last 90 days
- Choices Caterham38 Croydon Road, CR3 6QB295 reviews · 287 on Google (4.2)5 in the last 90 days
- Choices Crawley5-7 Broadwalk, RH10 1HJ186 reviews · 179 on Google (4.2)0 in the last 90 days
- Choices London2 Devonshire Square, EC2M 4UJ170 reviews · 163 on Google (3.9)0 in the last 90 days
- Choices Horley28a Victoria Road, RH6 7PZ98 reviews · 91 on Google (4.2)0 in the last 90 days
- Choices South Croydon41-43 Brighton Road, CR2 6EB48 reviews · 40 on Google (4.2)0 in the last 90 days
Awards
The Trusted Agent 2026 results for Choices, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Choices office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleExtremely helpful, quick replies and problems all sorted on the day. Great experience.
5/5
GoogleMy experience with Choices has been absolutely amazing. A big THANK YOU to @WilliamDonkor, from the time you booked us in for a viewing and till the day you handed our house keys you have helped us so much. Thank you for such a seamless experience absolutely amazing service. Also many thanks to @Katie you guys are simply wonderful. Would definitely recommend CHOICES ☺️🙏👍🏻
5/5
GoogleI recently had the pleasure of renting a flat through Michael Silk from choices.co.uk., and I must say the experience was exceptional. From the initial inquiry to the final signing of the tenancy agreement , Michael displayed utmost professionalism and expertise . He was always cheerful and prompt in answering my questions and addressing the concerns I had, making the entire renting process smooth and stress- free. I would highly recommend Michael and choices.co.uk to anyone looking for rental properties. Thank you for your outstanding service !
5/5
GoogleVicki and team have been outstanding.
5/5
GoogleWonderful service and specially Paula Gout. She takes the responsibility for the job.
5/5
GoogleVicky Rice was very efficient and responsive in dealing with my issue. Thank you.
5/5
Google"Chantel Taljaard" She was absolutely amazing, professional, kind and communicated fantastically. Really happy with her service. What an amazing member of staff :)!
5/5
GoogleChantel Taljaard is a very powerful tool to the company always trying harder every time to get the best results punctual With best customer service even every time going above duty-bound to her job
Agent replied · 21 June 2024
Thank you for your review. Kind regards, Karen Gunner, Customer Services Manager
5/5
GooglePerfect experience with team expecially with Mr Micheal Perfect choice Thank you to the whole team
5/5
GoogleA huge thank you to Robyn and Ethan for making our sale as easy as possible. We would most definitely recommend Choices Crawley.
Agent replied · 22 April 2026
Our pleasure
5/5
GoogleI completed the purchase of my first house today, and I am absolutely thrilled with the exceptional service I received from my estate agent over the past few weeks. From the very beginning of the home buying process to the final closing, …
Agent replied · 26 August 2023
Thank you very much with your review for our sales team. Nicola and Ethan will be delighted with your feedback. We wish you all the best in your new home!
5/5
GoogleEthan was most helpful and efficient throughout the sale of my property. He was very conscientious and made the process as straight forward as possible
Agent replied · 22 April 2026
Thanks Martyn
5/5
GoogleAgent was very kind and helpful and patiently explained everything about the house.
Agent replied · 21 March 2024
Thank you for your review Fuat. Much appreciated by everyone at Choices.
5/5
GoogleGreat experience with the team here at choices. Was kept well informed through the process and I am grateful to them for that. Thanks guys - would recommend to anyone
Agent replied · 21 March 2024
Thank you for your review Alexis! Pleased you were happy with the service and we wish you all the best in your next chapter!
5/5
GoogleThank you to the team at Choices for making the process of finding a flat, completing reference checks, and moving in as easy as possible. Thank you especially to Helen for all your help.
Agent replied · 22 April 2026
You are very welcome
5/5
GoogleWe are really happy with the services provided by team choices for the sale of our property. They are very professional and kept us updated throughout the sale.Freya responded promptly to our emails and queries. Thank you team Choices especially Freya,Curtis,Ethan and Alfie.
Agent replied · 22 April 2026
Excellent to know :)
5/5
GoogleEthan showed us a property in Westvale. He was courteous, informed, and helpful, and answered all our questions. I would certainly work with him again while looking for a home.
Agent replied · 25 November 2023
Thank you for your review Anthony! Ethan will be delighted with your kind words.
5/5
GoogleAs first time buyers we were dealt with courteously and efficiently. Ethan was fantastic during viewings and upon completion, and Nicola deserves an award for her persistence and patience in seeing our house sale through. Highly recommend …
Agent replied · 25 November 2023
Thank you for your review Becky!
4/5
GoogleRating only, no written review.
5/5
GoogleBeth was very clear and helped resolve an ongoing issue I was having.
5/5
GoogleStraight forward communication stress free vicky rice very professional
5/5
GoogleGood service all round and prompt response . Particularly from Paula Gout who is my portfolio manager and Millie Lawlor from the lettings team. Also Nida Dowlah who very promptly found new tenants even before the previous tenants notice period was finished.
Agent replied · 21 June 2024
Thank you for your 5* review. Kind regards, Karen Gunner, Customer Services Manager
5/5
GoogleTo Ms. Beth Gage of Choices -here customer service is second to none, very polite and responsive to all our emails.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Choices
How many reviews does Choices have?
Choices has 1,492 reviews across its six offices, rated 4.3 out of 5 overall: 1,481 on Google, 10 on Facebook, 1 on View Agents. Company-wide Facebook reviews for Choices are counted once, not once per office.
Which Choices office has the most reviews?
Redhill has the most, with 736 reviews rated 4.4 out of 5, followed by Caterham with 295.
Where are the Choices offices?
The six Choices offices, by town:
- Caterham: 38 Croydon Road, Caterham, Surrey, CR3 6QB
- Crawley: 5-7 Broadwalk, Crawley, West Sussex, RH10 1HJ
- Horley: 28a Victoria Road, Horley, Surrey, RH6 7PZ
- London: 2 Devonshire Square, London, EC2M 4UJ
- Redhill: 99 Brighton Road, Redhill, Surrey, RH1 6PS
- South Croydon: 41-43 Brighton Road, South Croydon, Surrey, CR2 6EB
Has Choices won any awards?
Yes. In The Trusted Agent 2026 awards: Choices, Redhill won Trusted Agent.
