Every review we hold for the Horley office, from every platform, shown as written. First names only.
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5/5
GoogleWe bought a property through Choices and couldn't have had better service. We had Curtis assisting us and we were so pleased with how he dealt with our case. We also dealt with Nicola who was very helpful and ensured we were informed and updated throughout. As first time buyers it was a bit daunting and we didn't know what to expect, but Choices made sure it went smoothly and we knew what was going on every step of the way.
We couldn't recommend Curtis and his team enough. Thank you!
Alana Β· 22 August 2022
Agent replied Β· 23 December 2024
Thank you very much for your review Alana. Curtis and Nicola and the rest of the team will be very pleased to hear that you were happy with the service. We wish you all the best in your new home and our door is always open if we are needed in the future.
All the best,
Choices
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5/5
GoogleWe bought a property through Choices and couldn't have had better service. We had Curtis assisting us and we were so pleased with how he dealt with our case. We also dealt with Nicola who was very helpful and ensured we were informed and updated throughout. As first time buyers it was a bit daunting and we didn't know what to expect, but Choices made sure it went smoothly and we knew what was going on every step of the way.
We couldn't recommend Curtis and his team enough. Thank you!
Alana Β· 18 May 2022
Agent replied
Thank you very much for your review Alana. Curtis and Nicola and the rest of the team will be very pleased to hear that you were happy with the service. We wish you all the best in your new home and our door is always open if we are needed in the future.
All the best,
Choices
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5/5
GoogleI have had a great experience with Choices, especially with Curtis from their team. Curtis has been very proactive throughout the entire buying process and he was instrumental in the timely completion of the process. He in fact went out of his way to support the seller on a lot of documentation, whenever it was required, even though it wasn't part of his job. I will look forward to working with Choices again
Sanju Β· 20 March 2022
Agent replied Β· 20 March 2026
Thank you very much for your review Mr Thomas. Curtis and the team will be very pleased to hear your lovely comments regarding the brilliant service you have received. We do hope you will be very happy in your new home and our door is always open should you need us in the future.
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5/5
GoogleI have had a great experience with Choices, especially with Curtis from their team. Curtis has been very proactive throughout the entire buying process and he was instrumental in the timely completion of the process. He in fact went out of his way to support the seller on a lot of documentation, whenever it was required, even though it wasn't part of his job. I will look forward to working with Choices again
Sanju Β· 14 March 2022
Agent replied
Thank you very much for your review Mr Thomas. Curtis and the team will be very pleased to hear your lovely comments regarding the brilliant service you have received. We do hope you will be very happy in your new home and our door is always open should you need us in the future.
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5/5
GoogleChoices Horley went above and beyond to help us sell our flat in Horley. The manager Curtis remained incredibly professional throughout the stressful process and we cannot thank him enough!
Many Thanks for the great service!
Jainsy Β· 21 July 2024
Agent replied Β· 26 August 2024
Thank you for your review! So glad we got it through for you, wishing you all the best in your next chapter!
Best,
Curtis
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5/5
GoogleThis was my second sale with Choices and I couldn't recommend them more. Curtis has been helpful and prompt with all communication and with the stress of a terrible soliciter, he resolved alot of issues and helped push the sale through.
J Β· 17 April 2024
Agent replied Β· 25 November 2023
Thank you for your review! Curtis will be delighted with your kind words. We wish you all the best with your new chapter.
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4/5
GoogleAfter recently selling my house during a very difficult personal time, I wanted to say how kind and thoughtful Curtis and his team were.
Curtis especially, went above and beyond his role to be supportive. He responded, and reacted to any queries speedily. I was very pleased that I chose to use Choices.
Jackie Β· 20 March 2023
Agent replied
Thank you for your review Jackie. Thatβs much appreciated, I hope you will be very happy in your new home and your new chapter. Wishing you all the best from Curtis and the team at Choices.
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5/5
GoogleAlfie, Curtis and Nicola were amazing and super helpful throughout the whole process.
Answered all our questions and the whole process, which can be stressful at times went by without any issues thanks to them.
Overall great experience and I would recommend them.
Thank you once again for helping us buy our first home.
Sami Β· 14 November 2022
Agent replied
Sami thank you very much for your review. From the whole team at Choices we wish you all the best in your new home! Do let us know if we can be of assistance in the future!
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5/5
GoogleMy partner and I recently bought a flat in Westvale. Curtis and Choices have been amazing from start to finish. Curtis always made sure we were looked after by himself or a colleague if he was on annual leave. We are first time buyers so had lots of questions - which Curtis always was happy to respond to with lots of information, and always responded quickly. Curtis helped us through every single step of the process and he made it a smooth process. I would 100% recommend Choices and Curtis. Thank you for everything you have done for us, and all your hard work! We appreciate it more than you know :)
Amy Β· 17 April 2024
Agent replied Β· 25 November 2023
Thank you for your kind words and I really appreciate you taking the time to leave us a positive review. Myself and the team wish you all the best in your new home and we are sure you will be very happy there!
All the best,
Curtis :)
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5/5
GoogleCurtis and the team were super helpful and dedicated to getting our sale over the line even with a complicated situation! Thank you all! π β¦
James Β· 17 April 2024
Agent replied Β· 25 November 2023
Thank you for your review James, all the best in your new home!
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5/5
GoogleAflie Harris was the cut above the rest all my problems were solved brilliantly well done Alfie
Falison Β· 20 March 2024
Agent replied Β· 26 August 2023
Thank you for your review Falison. Alfie will be delighted with your kind words.
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5/5
GoogleExcellent service, very warm and welcoming upon first contact.
Would recommend to anyone looking for advice with property etc. can tell Alfie has been in the game for quite some time!
James Β· 20 March 2023
Agent replied
Thank you for the review James. Alfie will be very happy with the positive feedback. Glad we were able to assist!
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1/5
GoogleI put my offer in which was accepted as chain free , on 27/10/21 I moved out of my property and on the 29/10/21 I got told that my seller had decided to get involved in a chain . 6 months later and not a lot of updates approximately every 5/6 weeks I withdrew my off as still not completed. I got thanked for my patience and told that it probably wouldnβt be completed until approx July as top of the chain is buying new build . My major concern is it got re advertised as CHAIN FREE , which it isnβt . Friendly staff but no moral or honesty .
Itβs back up STC so I really hope this person is prepared to wait .
Diane Β· 22 August 2022
Agent replied
I understand your disappointment. We will look into this but FYI vendors do change their minds and agents have to follow instructions. Knowing the individuals in the branch I am confident they would simply be passing on the vendors instructions but we will check. I hope that if this is the case you will amend your review accordingly
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5/5
GoogleAfter recently selling my house during a very difficult personal time, I wanted to say how kind and thoughtful Freya and the rest of the team were.
Freya especially, went above and beyond her role to be supportive. She responded, and reacted to any queries speedily. I was very pleased that I chose to use Choices.
Dylan Β· 17 April 2024
Agent replied Β· 25 November 2023
Thank you Dylan. Freya will be over the moon with your review!
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5/5
GoogleWe have found that Curtis has been very proactive in updating us on potential clients, viewings planned & timely comprehensive feedback
This is something that we have not always experienced and is very much appreciated
Colin Β· 26 August 2021
Agent replied
Hi Colin. Thank you so much for your review! Curtis will be very happy to hear the positive feedback.
All the best,
Choices
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5/5
GoogleI sold my house through Choices in Horley. Both Andrew and Curtis were very professional agents in dealing with onerous buyers! Very stressful time just before Christmas but we got there in the end thanks to both agents at Choices.
Joe Β· 20 March 2020
Agent replied
Hi Joe,
Thank you very much for your review! The team are very pleased they could help β¦ More
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5/5
GoogleI would just like to say, I had an excellent experience using Choices. Not only did they sell our house for more than we ever expected, the staff are excellent. I would also like to mention Stefan as he looked after us from beginning to end and went out of his way on numerous occasions to help us. He even took some rubbish to the tip for us before completion because we couldn't get back to the house..
Dave Β· 20 March 2022
Agent replied
Hi Dave,
Thank you for such a great review, Stefan and the staff in the office are very happy with your comments.
We are very pleased that we were able to get you more than you expected.
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5/5
GoogleThe best viewing we've had! As a buyer, the friendly, professional and helpful viewing made all the difference. Stefan has been exceptional with quick and clear communication, a great viewing and support thereafter. Thank you!
Daniella Β· 20 March 2021
Agent replied
Hi Daniella, Thank you for such an amazing review, Stefan has sent his thanks for this also.
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5/5
GoogleAlfie was just great!
Simon Β· 17 April 2024
Agent replied Β· 25 November 2023
Thank you for your review!
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5/5
GoogleI had the pleasure of dealing with Curtis for my first house purchase. From the start he was amazing, very responsive and answered all of my questions. Whenever I needed anything he got back to me asap and supported me throughout the process, constantly reassuring me. Couldnβt recommend choices enough and will definitely be back when itβs my time to sell!
Hayley Β· 22 August 2023
Agent replied
Hayley, thank you for a lovely review. Curtis and the team will be delighted with your feedback, we hope you are very happy in your new home and we look forward to being of assistance in the future. All the best!
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5/5
GoogleI had the pleasure of dealing with Curtis when selling my house. Slightly strange property which had the refurbishment started but not quite finished so he had to sell the dream to potential buyers. Several viewings in and we finally got a sensible offer which Curtis negotiated prior to giving me the call as he knew the ball park figure I would be happy with knowing the full asking price probably wouldnβt be achievable from the start. Great service throughout and always kept in touch to give updates even if thereβs wasnβt much to cover. Highly recommend!
William Β· 20 March 2021
Agent replied
Hi William,
Thank you for such a great review.
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5/5
GoogleCurtis has been very helpful and professional. The whole buying process was fast and easy, which felt great especially being a first time buyer in UK.
Audrey Β· 20 March 2021
Agent replied
Thank you so much for your review Audrey. Curtis is most pleased he could help you with your move and we look forward to helping you in the future! β¦ More
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5/5
GoogleI bought through choices and Curtis was amazing through the whole process. Thank you choices!
Nathan Β· 20 March 2021
Agent replied
Thank you for your review Nathan! The team are pleased you are happy with the service. β¦ More
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5/5
GoogleThe follow-up team dealing with my property purchase have been outstanding in keeping both my sale and purchase on track when it appeared to be stalled.
David Β· 17 April 2024
Agent replied Β· 26 August 2023
Thank you for your review David, we wish you all the best in your new home!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.