Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleAs always Charlotte has been very helpful and supportive. I suffer a lot of health problems and sometimes get overwhelmed with important things but she is always is so polite and helpful and helps me get housing issues sorted out xxx
Aphoena · 17 July 2022 · Choices Redhill
Agent replied
Thank you for your great review of Charlotte, we are always striving to give the best customer service experience possible. It is wonderful to see Charlotte has offered this to you. Kind regards, Karen Gunner, Customer Services Manager, CHOICES
★★★★★ 5/5
GoogleCharlotte Evans is my manager and she has been helpful and responding to emails on time. Any concerns and questions I have are answered on time either by call or email. The team have been great.
Syeda · 17 July 2022 · Choices Redhill
Agent replied
Thank you for your great review. Kind regards, Karen Gunner, Customer Services Manager, Choices
★★★★★ 5/5
Googlei was a tenant with Choices living in one of their properties at By Water Place and i was happy with the service i received especially from Rhiannon ( Senior Portfolio Manager) She was very helpful and responded swiftly to my emails. Choices are a good provider and look after their properties, i only left because the cost of living in London pushed me out of London. i would recommend this company solely because i had a good good experience.
Thank you to all.
Oluyinka · 17 July 2022 · Choices Redhill
Agent replied
Great to hear Oluyinka, much appreciated
★★★★★ 5/5
GoogleRosie Thompson is my property manager and she has been so helpful and attentive. Any queries I have are answered very quickly and any issues I have encountered have been sorted straight away. She keeps me well informed and nothing is ever too much trouble. 5 stars!
Christina · 17 July 2022 · Choices Redhill
Agent replied
Thank you for your positive review. Kind regards, Karen Gunner, Customer Services Manager
★★★★★ 5/5
GoogleVicky Hall has been top-notch, really helpful and I am very grateful for all of her assistance. I 100% recommend Choices and if you have the chance to work with Vicky Hall, you definitely won't regret it.
Francisco · 17 July 2022 · Choices Redhill
Agent replied
Thank you for your great review, Vicky is a long standing member of staff and is is lovely to see she is still providing the customer service that we expect you to receive. Kind regards, Karen Gunner, Customer Services Manager, Choices
★★★★★ 5/5
GoogleI recommend it with all my heart. especially Alijandrine who is a professional. within a week she found an apartment for us in which we are in love, you can call her a silent angel who will help you.❤️❤️❤️❤️❤️
Kinga · 15 July 2022 · Choices London
Agent replied
What a wonderful testament 🙏🙏
★★★★★ 5/5
FacebookBeing thankful not only shows good manners, but a simple expression of thankfulness can go a long way in relationships and communication with others. It not only enhances our own lives, but makes other people feel appreciated,I just withdraw my profit of $6,548 from my account thanks a lot Mrs LIAM OLIVIA I now have full trust on you now,, I started with $650 you can also give a try, Mrs.OLIVIA is real and she is a God sent everyone needsYou can reach her now onWhatsApp; +12037048691email; liamolivia498@gmail.com
Naomi · 12 July 2022 · Choices London
★★★★★ 5/5
GoogleDealt with CHOICES as a buyer. Always quick to respond, and sales progression were instrumental in pushing the purchase along, if perhaps a little over-zealous towards the end. Dan was helpful in arranging viewings & even in chasing a couple of outstanding issues after purchase
Stefan · 24 June 2022 · Choices Caterham
Agent replied
Hi Stefan
Thank you for your five star review, we hope you are very happy in your new home!
★★★★★ 1/5
GoogleI had 2 viewings with Choices. First add was listed as furnished and landlord was not willing to remove any furniture which is understandable. I was then suggested by Raimonda to go for another viewing at another flat, she confirmed it was unfurnished, listed as unfurnished since that's what I am looking for. I drive 20 minutes to see the place, liked it but then she says she needs to confirm with the landlord about the furniture? I then see its been let on the same day without anyone informing me. What a timewaster.NegativeQuality, Professionalism
Andréa · 22 June 2022 · Choices Redhill
Agent replied · 21 June 2024
Thank you for your review, I am sorry that the landlord decided to proceed with another applicant on this occasion.
Kind regards, Karen Gunner, Customer Services Manager
★★★★★ 5/5
GoogleI wanted to highlight how professional and responsive the team is. Helen was one of them and arranged multiple viewing for us, just in a day! She was very efficient and always ready to respond and help us. Highly recommend!!PositiveResponsiveness, Professionalism
Khaing · 22 June 2022 · Choices Redhill
Agent replied · 21 June 2024
Thank you for your wonderful review.
★★★★★ 5/5
GoogleAmy Ellis has been amazing with us from start to finish! The only estate agents I've felt comfortable with when looking for a new home and Amy really does represent the best side of choices and I am so grateful to have had her and the team look after us so well!PositiveResponsiveness, Quality, Professionalism, Value
Jaidah · 22 June 2022 · Choices Redhill
Agent replied · 21 June 2024
Thank you for your review.
★★★★★ 5/5
GoogleRating only, no written review.
Charlotte · 17 June 2022 · Choices Redhill
Agent replied
Thank you for your review
★★★★★ 3/5
GoogleRating only, no written review.
Linvell · 17 June 2022 · Choices Redhill
Agent replied
Thank you. Kind regards, Karen Gunner, Customer Services Manager, CHOICES
★★★★★ 4/5
GoogleSam Nourse was the agent.
Ab00 · 17 June 2022 · Choices Redhill
Agent replied
Thank you for your review. Kind regards, Karen Gunner, Customer Services Manager, CHOICES
★★★★★ 5/5
GoogleGreat job by Dan Evans
Pepi · 17 June 2022 · Choices Redhill
Agent replied
Thank you for your review! Kind regards, Karen Gunner, Customer Services Manager
★★★★★ 5/5
GoogleExcellent customer service!! Cerys Winn!
Very professional and caring.
고명수 · 17 June 2022 · Choices Redhill
★★★★★ 5/5
GoogleMy recent contact with Choices is with RosieThompson who I have found to be most helpful and business like. She is an asset to the Company
Archie · 17 June 2022 · Choices Redhill
Agent replied
Thank you for your wonderful review, Rosie is relatively new with us so it is very good to see such a positive rating. Kind regards, Karen Gunner, Customer Services Manager
★★★★★ 5/5
GoogleI would like to give high recommendations for Amy Francis. Great customer care, quick respond to queries, professionalism. Thank you Amy for your help.
Maggie · 17 June 2022 · Choices Redhill
Agent replied
Thank you for your review, Amy is a long standing and valued member of staff who always goes above and beyond. Kind regards, Karen Gunner, Customer Services Manager
★★★★★ 5/5
GoogleI have been a landlord for while now and I'd like to give a big shout out for Rosie's excellent service!-and on a bank holiday Saturday!- Brilliant! Thanks Jane.
Jane · 17 June 2022 · Choices Redhill
Agent replied
Thank you for your wonderful review. Kind regards, Karen Gunner, Customer Services Manager.
★★★★★ 5/5
GoogleReally impressed with Dan Evans. Everytime I had a a query I heard back from him very quickly and it was resolved straight away. He’s a credit to the company
Dan · 17 June 2022 · Choices Redhill
★★★★★ 5/5
GoogleRhiannon Owens was an exquisite Senior Portfolio Manager. She always replied swiftly and kindly and took care of all questions I had. I can only recommend to work with Rhiannon!
Björn · 17 June 2022 · Choices Redhill
Agent replied
Thank you for your review. Kind regards, Karen Gunner, Customer Services Manager, CHOICES
★★★★★ 5/5
GoogleAmazing service I would highly recommend Choices Agency Especially Charlotte Evans who I have found to be Very organised and profesional And
a pleasure to deal with. I have felt very confident with all the Staff at Choices and the service provided
Lei · 17 June 2022 · Choices Redhill
Agent replied
Thank you for your review. Our team is committed to ensuring you receive the best possible service. Kind regards, Karen Gunner, Customer Services Manager.
★★★★★ 5/5
GoogleThese agents manage my properties very well, keep me to to date on maintenance or serving required. They respond professionally and in a timely manner to requests from either myself or tenants. Rosie Thompson and Autumn Bailey are the main two I deal with at Choices.
Amy · 17 June 2022 · Choices Redhill
★★★★★ 1/5
GoogleBeen meaning to write this review since last year to help warn others to be vigilant when it comes to Choices letting agency.
Advertised property including all bills, upon signing lease agreement I found out electricity was separate. Didn't get shown the pay as you go meter until day one of moving in.
After many privacy issues and WiFi issues that hindered me from doing my work from home on required days, I paid £60 to be released from the lease agreement.
Only then for Christie to again mess up on the property Morden and book the new tenant to move in my last day of rental period. I paid for the full day and was rushed to get out as fast as possible as the new tenant had a van booked to move in the same day.
This was never on me yet I continued to try to accommodate.
It was chaos and the new tenant threw away all my food that was left behind too as I am sure they too were fed up.
I would never recommend Choices after this experience. I too felt like there was no real apology for these actions or how to resolve them.
Christie should have been there the day I moved 11 September 2021 to resolve the situation or paid for the tenants man with a van to come the next day, instead she let us tenants get on with it.
Shannon · 17 June 2022 · Choices Redhill
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.