Charters reviews from buyers

★★★★★ 5/5

The Trusted Agent

professional, exemplary and focused on client requirements

Since our return to the UK we have been looking at many properties in Hampshire. We have spoken to many agents and can sincerely say that Noni and the team have been the most professional of the lot. Most others blanket mail shot regardless of stated requirements, brain dead. Answers to question's are handled quickly and you can contact 7 day's a week when necessary. Many thanks and keep up the high levels Jerry and ALI

Jerry · 20 July 2017 · Charters Winchester

★★★★★ 5/5

The Trusted Agent

Great experience as a buyer

Jo has been faultless - friendly, helpful and responsive throughout the transaction. I don't have any complaints and would certainly use Charters again. Thanks Jo!

Prem · 17 July 2017 · Charters Winchester

★★★★★ 5/5

The Trusted Agent

Found us the house we wanted

Very happy with Charters. Found us the house we wanted (with a bit of luck thrown in) and great to deal with across the whole "adventure". Jo, in particular, was very friendly and professional and a lot of fun along the way. Would recommend Charters.

Damian · 17 July 2017 · Charters Winchester

★★★★★ 5/5

The Trusted Agent

Tom's approach to finding me my next home is tireless. He is always keeping me up to date about existing properties and any new properties that are coming onto the market. He has arranged viewings at short notice and also suggested properties that I should go and view.

Peter · 13 July 2017 · Charters Winchester

★★★★★ 5/5

The Trusted Agent

Very friendly and helpful

Me and my girlfriend are first time buyers and Simon was extremely helpful talking us through the process and explaining all the options. He was happy to fit meetings around our commitments and did a fantastic job in securing the mortgage for us - and a very friendly chap too, would certainly recommend.

Ben · 13 July 2017 · Charters Winchester

★★★★★ 5/5

The Trusted Agent

Truly excellent service from a very engaged and engaging professional

Connor was nothing short of fantastic throughout our search for a new home. Connor was totally committed to helping us and was often able to contribute ideas, advice and expertise that made the process much more clear and manageable; this helped us consider things we perhaps would not have. During our dealings with Connor no request felt too small and no question was too inane. It was a pleasure to have him with us on the journey. I am very happy to provide this reference in recognition of all that he did to help us and that it was done in such a professional and personable way Thank you Connor!

Dominic · 13 July 2017 · Charters Winchester

★★★★★ 5/5

The Trusted Agent

Excellent in all areas related to our purchase

All staff very responsive to phone calls, providing timely advice and information. They were all so supportive during what was a very difficult time. albeit not due to our purchase. We would certainly recommend Charters.

David · 10 July 2017 · Charters Alton

★★★★★ 5/5

The Trusted Agent

Lizzy Ross

Excellent prompt & accurate information delivered by Lizzy after many questions. Nothing was too much trouble.

Nick · 9 July 2017 · Charters Winchester

★★★★★ 5/5

The Trusted Agent

Top colicitors made my purchase smooth

However, I am living in London happily been referred to Marion through a friend of mine and I am so glad to advise everyone who is looking for efficient and available service to contact this agent.

Sam · 7 July 2017 · Charters Alton

★★★★★ 5/5

The Trusted Agent

Enthusiastic and anxious to meet our property requirements.

Tom has been untiring in his efforts to find us a suitable property and has always followed up on viewings made to establish how to fine tune our requirements when these have not been met.. He continues to work diligently to find us our dream home.

Malcolm · 5 July 2017 · Charters Winchester

★★★★★ 5/5

The Trusted Agent

Tom Meek- Very friendly, helfpul, well informed and went the extra mile when really needed!

Tom was great from the first time we walked into Charters right up to signing for our perfect house. After just one meeting he knew exactly what type of house we were after! He introduced us to the house we ended up loving and buying. But also provided a list of other options & viewings that were all very suitable to our wants and needs. I particularly remember a day at nearly 7pm where we were deciding between our new house and a house from another agent and had to make a quick decision, Even at this late hour on a Friday he managed to stop what he was doing and personally show us round the property last minute. We were sold after this viewing and put in an offer the following day. Always easy to get hold off, he made the buying process much easier for my girlfriend and I!

Alex · 4 July 2017 · Charters Winchester

★★★★★ 5/5

The Trusted Agent

Proactive, energetic,, super helpful

Tom knows the market and understands a buyers needs. He's extremely good at proactively keeping in touch and presenting potential properties. Quick to respond to any questions and always happy to help, making solid and justifiable recommendations. Great personality and clearly enjoys helping people find the right home. An asset to Charters.

Tony · 4 July 2017 · Charters Winchester

★★★★★ 5/5

The Trusted Agent

Fantastic Agent

From the first time of meeting Sarah at our first show round of our dream home till the point of exchange, she has been the most professional, and efficient agent one could wish for. Her friendly and polite manner on the phone is a welcome voice to sort out any situations. I would have no problem in recommending her to anyone wishing to purchase property in Hampshire.

Oliver · 30 June 2017 · Charters Alton

★★★★★ 5/5

The Trusted Agent

Understood what I wanted and made good suggestions

Nony was very helpful when I was buying a house. She understood from my feedback on viewings what would and wouldn't work for me and kept me informed bait what was coming onto the market early, As it turn out, the house I was brought was one I had rejected online but she persuaded me to view it as she thought that it would be good fit for me. And she was right!

Sally · 30 June 2017 · Charters Winchester

★★★★★ 5/5

The Trusted Agent

Jo is always there!

Jo was Always available to answer any questions during the purchase of our house (as first time buyers there were a lot!) Was happy to help with all our strange requests also.

Geraldine · 30 June 2017 · Charters Winchester

★★★★★ 5/5

The Trusted Agent

Nony has been excellent at keeping us informed on what houses were coming up. Brilliant!

Her style of information transfer is wonderful.....so much more fun and focus than many other mediocre agents

Brian · 26 June 2017 · Charters Winchester

★★★★★ 5/5

The Trusted Agent

Enthusiastic, hard working, wise and a sense of humour!

Nony. I've so enjoyed your emails and appreciated your knowledgable advice based on your many years of experience, I only regret we've been unable to find a suitable property to date.

Nicola · 25 June 2017 · Charters Winchester

★★★★★ 5/5

The Trusted Agent

The best agent I've ever met!

Nony clearly loves her job and goes the extra mile to find her clients what they're looking for. Nony helped us buy our dream home. She's a pleasure to do business with!

Paula · 23 June 2017 · Charters Winchester

★★★★★ 5/5

The Trusted Agent

Incredibly helpful!

Nony, listened to my brief and sent me relevant details through which were inspiring and exciting. Her emails brightened up my day and she certainly sent some interesting properties through. They were the Estate Agent who were chosen to sell Kevin McClouds new houses although I think most were snapped up fairly quickly. The quality and design are stunning.

Carina · 23 June 2017 · Charters Winchester

★★★★★ 5/5

The Trusted Agent

Good communication

The purchase was very long and protracted due to issues at at the top of the chain. As purchasers we were technically not Charters client, but Mike was in constant contact helping us to finally exchange contracts after 6 attempts (on one occasion responding whilst on holiday!). I'm fairly confident that had Mike not been involved the chain would have collapsed.

JG · 17 June 2017 · Charters Alton

★★★★★ 5/5

The Trusted Agent

Excellent Service and Advice

Kevin has arranged our last 2 mortgages and both times has got us a great deal. My wife previously had bad credit from university and her being a doctor means she has banded pay for on call work (which some companies do not take into account). Kevin was able to work with our situation, finding the best mortgage for us that would accept our credit rating and the banding pay. We were on a slightly higher rate but that was expected due to the credit score. When remortgaging Kevin has recently got us a fantastic mortgage offer and due to the rise in our property value we have been able to take out some equity to pay off loans and therefore reduce our monthly outgoings and increase our disposable income at a much needed time of expecting our third child, with extra to do some home improvements. Kevin is a great financial advisor with vast knowledge of products. I would advise anyone and everyone to use him. Tom

Thomas · 17 June 2017 · Charters Winchester

★★★★★ 5/5

The Trusted Agent

Jo kept me sane throughout!

Jo has kept us informed of the progress of our purchase at every opportunity, even though it has dragged on and on due to reasons out of her control. She has remained positive and cheerful throughout, and for that, I thank her very, very much!

CW · 5 June 2017 · Charters Winchester

★★★★★ 5/5

The Trusted Agent

Rating only, no written review.

Bob · 30 May 2017 · Charters Winchester

★★★★★ 5/5

The Trusted Agent

Whilst I have temporarily suspended mu search I have really appreciated the unique and uplifting communication from Nony ..... a rare and ' above & beyond ' approach to Real Estate sales !

Bill · 29 May 2017 · Charters Winchester