Charters estate agents in Winchester, Farnham, Chandlers Ford and 2 more

★★★★★ 5/5

Google

A few months ago I emailed 6 agents in Farnham about our search for a property. Shortly after I got a reply from Kirstie Stone including a useful questionnaire about what we were looking for. Kirstie has been so kind and patient with us as our circumstances are a little tricky as we are moving to the UK after many years overseas. We signed for a property today, Kirstie was literally the only person that replied to our original email and, despite having spoken and given details to several other agents, the only person that continued communicating with us until we managed to secure a property. Kirstie is an absolute gem and I’m not sure what we would have done without her!!!

Matt · 13 November 2025 · Charters Farnham

★★★★★ 5/5

Google

We had been searching for a flat for over three months before we met Kirsty Stone. It had been a very difficult time for us. As new omens from Ukraine communication was a challenge and we were losing hope. When we met Kirsty everything changed. She was amazing and seemed to understand us and read our emotions just by looking at us. Kirsty was kind, patient and supportive. She reassured us with her calm,confident voice and warm smile. Thanks to Kirsty we found our new home and couldn't be happier. We are deeply grateful for her professionalism, kindness and humanity. We honestly don't know what we would have done without her.

Саша · 13 November 2025 · Charters Farnham

★★★★★ 5/5

Google

I can’t thank Lucia and Shaun enough for helping me with my new accommodation. The process was quick and smooth. Thank you

Doris · 13 November 2025 · Charters Farnham

★★★★★ 4/5

Google

We’ve had such a great experience with Charters Winchester while moving house. Sarah from the Lettings team has been absolutely brilliant, friendly, cheerful, and genuinely helpful from start to finish. She’s made what can be a pretty …

Alexander · 13 November 2025 · Charters Winchester

★★★★★ 5/5

Google

We have had the good fortune to have found Charters Estate Agents in Alton, Working with Toby Krelle and Peter Sterling. Toby has been looking after the everyday dealings and has been exceptional, going way beyond any other agent we have ever dealt with. Toby kept us up-to-date with every aspect of the property, and was always polite and professional. Peter Sterling, the manager, dealt with, and kept on top of matters in the absents of Toby to maintain the smooth running of the sale. There was not one incident with this company with which we had any concerns-they were exemplary. J & L O Mahony

Jim · 13 November 2025 · Charters Alton

★★★★★ 5/5

Google

Sarah was a delight! The pre sales team were kind, supportive, and patient throughout the process. They were very accommodating with viewings and always made time to answer my (many!) questions. Sarah in particular was fantastic, she understood all the first-time buyer jitters and went above and beyond to keep everything clear and stress-free. I felt genuinely looked after. Highly recommend!

Daisy · 13 November 2025 · Charters Alton

★★★★★ 5/5

Google

I had a great experience with Marie-Claire Potts from Charters Farnham. She is always very helpful, kind, and professional. She handles all issues reported quickly and keeps me well informed with clear communication throughout. It is very reassuring to know everything is being taken care of so efficiently. I truly appreciate her support and excellent service, Thank you!

Marium · 13 October 2025 · Charters Farnham

★★★★★ 5/5

Google

Marie-Claire at Charters Farnham - As a business owner of cleaning company I’m working with so many estate agents, and can’t recommend highly enough Maz at Charter Farnham. She is so easy to deal with and she is a big professional !!!

Sunny · 13 October 2025 · Charters Farnham

★★★★★ 5/5

Google

Marie-Claire at Charters - I want to recommend Marie-Claire at Charters Farnham. She has been brilliant at reply to our emails and liaising with our landlord to get our maintenance issues fixed promptly. Thank you so much Maz!

Annabella · 13 October 2025 · Charters Farnham

★★★★★ 1/5

Google

I used Charters Farnham to sell my property and I would not recommend them for the reasons below. Initially I was impressed by the effective and timely communication made by Nick that was better than all the other local agents in all credit to them. However, looking back now, I feel that my property was overvalued in order to win my business which led to the property being on the market for 6 months with two price reductions. I ended up selling my property for around 7% less than their evaluation. (circa 20k) Although this was a tough pill to swallow, I agreed to accept the offer on the condition that the buyers used quality solicitors at Charter's recommendation, to ensure a smooth and quick sale. The buyers complied; however, this was when the true incompetence and laziness of Charters was exposed. It took a further 6 months from accepting the offer to exchanging on the property, which was a chain free sale! This was partly due to the complete lack of effort from Charters to progress the sale. Progress was only ever made when I called/emailed asking for updates. There were multiple occasions that were I hadn't asked for an update in a few weeks that I discovered absolutely nothing had been done by the agents or their solicitors that came at their recommendation. Towards the end of the process, I had asked for them to continue to progress the sale to which I received an email saying ‘I have left them both to sort’, meaning that they were not going to continue progressing the sale and would continue to solely rely on the poor solicitors they had recommended to proceed the sale. The solicitors that came at Charter’s recommendation were also completely inept. We had to set the date the exchange on three occasions which had to be moved due to tasks not being completed by them in time. On one occasion, the solicitor in charge of the case took annual leave for the date we were supposed to exchange as they had forgot we were supposed to exchange that day! When I asked Charters to speak to the firm to see if anyone else could handle the case to exchange that day, they said they couldn’t get hold of anyone and that we would have to wait. After this, I called the solicitors who understandably wouldn’t let me speak to them, but thankfully offered a direct number to a senior partner that I could give to Charters to call, since Charters told me that they couldn’t get through to anyone… Conveniently after this, they managed to get through to a senior partner who was shocked at the lack of progression and communication and thankfully took over the case which meant we exchanged a few weeks later. To summarise, I am completely disappointed and frustrated with Charters due to complete lack of urgency, professionalism and laziness displayed by them. It’s infuriating that despite this incompetence, their fee was double that of my solicitor, yet failed to carry out the core part of the job that they were paid to do; progress the sale.

Jack · 13 October 2025 · Charters Farnham

★★★★★ 5/5

Google

I have nothing but excellent things to say about Josh Futcher of Charters Farnham, with whom I have been dealing for the past year. He is professional and responsive, keeping me updated at every step. He has excellent knowledge of the local market and area, and I really felt as though he was giving matters his personal care and attention. A pleasure to deal with. I highly recommend him.

Daniela · 13 October 2025 · Charters Farnham

★★★★★ 5/5

Google

Sarah and the team went above and beyond to ensure we found the perfect rental property - highly recommend Charters for anyone looking for a new home. Thank you!

Omar · 13 October 2025 · Charters Winchester

★★★★★ 5/5

Google

Charters have made the process of renting a house in Winchester very quick and efficient. We’re still in the process but thus far it has been a most satisfactory experience. Dylan and Sarah could not have been more helpful in their dealings with us. Both are extremely professional and a pleasure to work with.

Scott · 13 October 2025 · Charters Winchester

★★★★★ 5/5

Google

The whole rental process with Charters, Farnham has been fantastic. Kirstie & Lucie were super friendly and helpful getting the viewing set up and then providing the next steps. Satinder from pre Tenancy was also amazing and was there every step of the way to ensure we got our application completed and approved in a timely fashion. An absolute breath of fresh air and we are thoroughly impressed and satisfied with the whole process. We now cannot wait to move into our new home!

Steve · 13 October 2025 · Charters Alton

★★★★★ 5/5

Google

Full marks to Kirstie Stone and Jacqui McKeown, who provide the support I need and have done so for me for many years so I can speak from years of continuity. Charters obtained two prize assets with their acquisition of SP.

Mervyn · 11 October 2025 · Charters Farnham

★★★★★ 5/5

Google

Looking for a rental property in Farnham contacted this estate agent. Calls dealt with promptly and a viewing arranged on property which met my requirements, Agent Kirstie Stone was efficient, professional and accommodated our need to rearrange dates and times. She was knowledgeable about the apartment, its facilities and the local area. Very pleased with the service from this agent at the Farnham branch. Always available to answer questions she helped facilitate the whole process. Would recommend and use Kirstie and Charters again.

Ellen · 11 October 2025 · Charters Farnham

★★★★★ 5/5

Google

What an amazing experience I’ve had with Charters! The nicest people to speak to on the phone and they’ve got me my dream home. From the minute I called about a viewing they were so lovely and helpful, they helped with everything from putting in an offer to organising a meeting with the broker which again was nothing shy of amazing. I cannot thank them enough and would highly recommend!

D · 11 October 2025 · Charters Farnham

★★★★★ 5/5

Google

Rating only, no written review.

Jay · 11 October 2025 · Charters Farnham

★★★★★ 5/5

Google

my experience with Josh on a cold wet Saturday afternoon was lovely and he was so polite while he showed me around the property explaining lots of things that I asked him and did NOT rush me around even though it was getting late in the afternoon. so thank you Josh I enjoyed the banter with you! Patsy

Patsy · 11 October 2025 · Charters Farnham

★★★★★ 5/5

Google

Charters (in particular Kirstie) were great in helping us rent a property, we had a tight deadline but they worked with us and because of their efforts we have found a lovely place!

Tom · 11 October 2025 · Charters Farnham

★★★★★ 5/5

Google

Having looked at a number of rental properties and dealing with lots of letting agents to find something suitable over a period of many weeks, the professionalism and high customer service we have received from Charters, Farnham branch has really stood out. I wouldn’t hesitate to recommend to anyone looking for a rental property. Kirstie in particular has been brilliant, even from our initial enquiry she has been really helpful, kept us constantly informed throughout and answered all our questions. Thank you!

Laura · 11 October 2025 · Charters Farnham

★★★★★ 5/5

Google

Charters Farnham was very helpful with completing a letting agreement for our new property. Kirstie and Saty were extremely helpful throughout the process and made everything go very quickly and smoothly. Highly recommended.

Edward · 11 October 2025 · Charters Farnham

★★★★★ 5/5

Google

Wonderful service from Lucie at Charters Fleet. Excellent communication and very helpful throughout the process. I had to speak with Lucie about some issues on my credit file and give some context around them regarding some issues I had last year with my health. I was very anxious about the renting process because of this and Lucie was brilliant. Very understanding and kind and made it all much less stressful! Would defo recommend this company and Lucie. She was amazing.

Adam · 11 October 2025 · Charters Farnham

★★★★★ 5/5

Google

We recently had the pleasure of working with Charter's for both selling our old property and purchasing our new home. The entire process took quite some time (through no fault of their own), but their patience and professionalism never wavered. They guided us through every step with clear communication and advice, making what could have been a stressful experience much more manageable. Their dedication to ensuring everything went smoothly was truly commendable. We are extremely grateful for their hard work and commitment. If you're looking for an estate agent who is professional, patient, and genuinely cares about their clients, we highly recommend Nick and Josh. Thank you, for making our move a positive experience!

Charlotte · 11 October 2025 · Charters Farnham