5/5
Very friendly and good service. Highly recommended .Paulina and Sunny was dealing our process and they provided timely responses to queries and questions and always communicated very professionally.

Trusted Agent profile · Essex, Kent, West Yorkshire and more
Verified
★★★★★
1,078 reviews across 11 offices and 3 platforms
Century 21 has 11 offices, in Ilford (two offices), London (five offices), Maidstone, Halifax, Sutton Coldfield and Isleworth (Essex, Kent, West Yorkshire, West Midlands and Middlesex). Together they have 1,078 reviews on three platforms, rated 4.5 out of 5 overall.
988
Reviews on Google
All 11 offices
52
Reviews on Facebook
All 11 offices
38
Reviews on The Trusted Agent
All 11 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I cannot fault the service provided by Robin and team at Century 21. Once I decided to put my property on the market Robin went out of his way to ensure the ...Read all 3 from sellers
We have just purchased our first home with Century 21 and we had an excellent experience using Hanane and her team. Not only did we have some great support and ...Read all 2 from buyers
As a portfolio local landlord who has tried most of the Putney letting agencies through the years, I am happy to say Century 21 headed up by Hanane Dawson is a ...Read all 8 from landlords
Hanane is without a doubt the most helpful agent I have ever come across in my life ( and there are a few!) She is lovely, will sort any problems within a day ...Read all 11 from tenants
Century 21's 11 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Very friendly and good service. Highly recommended .Paulina and Sunny was dealing our process and they provided timely responses to queries and questions and always communicated very professionally.
5/5
Professional, good customer service, and always available to answer any questions.
5/5
Rating only, no written review.
4/5
We had a very good experience with Matthew from Century21 throughout. Even when things got stressful towards the end when purchasing our property he was there to help. Nothing was too much trouble and we felt he always had our best interest at heart.
3/5
Rating only, no written review.
1/5
The property itself was ok however i experienced issues with my utilities which were made worse by the lack of support by the property manager and ended up costing me £1000s.
3/5
Rating only, no written review.
5/5
Highly recommend we moved within 1 week of the viewing. Agents very friendly and communicative as I said in the beginning highly recommend.
5/5
The staff there are very friendly and helpful!! Would absolutely recommend.
Many thanks Michael for your kind words.
5/5
Rating only, no written review.
Many thanks Andrea.
5/5
Highly Recommend! They had us moved in within a week of viewing the property. Easy and quick communication. Very happy and satisfied with the service they provide.
Many thanks for your kind thoughts...
5/5
This agency is very recomendable. The agents are always helpful and nice. Sadly we are going now out of London but it’s been 1 year with century 21 Cameron Adams and I would recommend to everyone who need a home to stay. Thank you very much to Malik, Hanna and all the team!
5/5
Really Helpfull and would really suggest you to go with them and trust them!
5/5
Professional service and trusted. Highly recommended
Many hanks for your kind words.
5/5
Rating only, no written review.
5/5
Excellent service from the staff, friendly and very accommodating in finding our first home
Dear Prem, many thanks for your kind words. We look forward to further business with you.
5/5
The staff is very professional and kindly
Many thanks...
5/5
The Best
Many thanks...
5/5
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5/5
Rating only, no written review.
1/5
Have tried to rent a flat with them but just messed me around . Was waiting for 2 weeks and in the end they told me the landlord is not happy with my application. However the guy who was assisting me with the application, Ali , showed me another property . We have agreed for that one , and he said I need to transfer the amount for 1 month deposit in advance. Ok , I ve done it . After 1 week he is calling me and saying that the landlord will compare more offers so I have to wait . After all this waste of time I required my deposit back and already 1 week passed and didn’t get it . I am calling them but no answer, really unserious and unprofessional estate agency in head with Ali what will mess you around . Don’t recommend this estate agency , unless you want to lose your money and time ! Very disappointed ((
Hi Dorin: We understand your frustration and can only apologise. We know that you needed a property urgently and we tried to help by showing multiple options. Unfortunately on each occasion the Landlord decided on a different option. Please be aware that Landlords are now extremely careful in choosing Tenants, especially given what's been happening in 2020 with Covid 19 restrictions and Tenants misusing Government and Court protections. Having said this we empathise fully and apologise sincerely. I will contact you today to discuss this further. Sincerely, Century 21 Ilford
5/5
Excellent service from all the Century 21 team - Thank you very much
5/5
They know what they doing, are really professional. Answer when you are calling, give you any information you want!
5/5
Thanks to Mr.Ali for his guidance and co operations in finding a nice house for us. He is very helpful and co operative.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Ilford (551 Green Lane) has the most, with 330 reviews rated 4.6 out of 5, followed by Dolce Vita Luxury Real Estate with 184.
The 11 Century 21 offices, by town:
3 reviews from sellers, rated 5.0 out of 5 on average. For example, AG wrote: "I cannot fault the service provided by Robin and team at Century 21. Once I decided to put my property on the market Robin went out of his way to ensure the ..."
8 reviews from landlords, rated 5.0 out of 5 on average. For example, Duncan wrote: "As a portfolio local landlord who has tried most of the Putney letting agencies through the years, I am happy to say Century 21 headed up by Hanane Dawson is a ..."
11 reviews from tenants, rated 5.0 out of 5 on average. For example, Javier wrote: "Hanane is without a doubt the most helpful agent I have ever come across in my life ( and there are a few!) She is lovely, will sort any problems within a day ..."
Tell us what you need and up to 3 trusted local agents will be in touch.