5/5
Many thanks to Nafeesa at Century 21 she has been amazing. Incredibly helpful reliable and professional, went above and beyond to help!! I would highly recommend to anyone. Thanks Nafeesa and Century 21.

Trusted Agent profile · Essex, Kent, West Yorkshire and more
Verified
★★★★★
1,078 reviews across 11 offices and 3 platforms
Century 21 has 11 offices, in Ilford (two offices), London (five offices), Maidstone, Halifax, Sutton Coldfield and Isleworth (Essex, Kent, West Yorkshire, West Midlands and Middlesex). Together they have 1,078 reviews on three platforms, rated 4.5 out of 5 overall.
988
Reviews on Google
All 11 offices
52
Reviews on Facebook
All 11 offices
38
Reviews on The Trusted Agent
All 11 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I cannot fault the service provided by Robin and team at Century 21. Once I decided to put my property on the market Robin went out of his way to ensure the ...Read all 3 from sellers
We have just purchased our first home with Century 21 and we had an excellent experience using Hanane and her team. Not only did we have some great support and ...Read all 2 from buyers
As a portfolio local landlord who has tried most of the Putney letting agencies through the years, I am happy to say Century 21 headed up by Hanane Dawson is a ...Read all 8 from landlords
Hanane is without a doubt the most helpful agent I have ever come across in my life ( and there are a few!) She is lovely, will sort any problems within a day ...Read all 11 from tenants
Century 21's 11 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Many thanks to Nafeesa at Century 21 she has been amazing. Incredibly helpful reliable and professional, went above and beyond to help!! I would highly recommend to anyone. Thanks Nafeesa and Century 21.
5/5
Best Estate Agents I have ever dealt with!! Highly recommend. Thank you for all your help Nafeesa.
5/5
We have Nafeesa managing our property. Great agent and works very quickly to address any questions. Had many tenants lined up and helped a lot with the paperwork. A+
5/5
Noman was very professional and at times exceeded my expectations when dealing with the sale of my property. The stress and anxiety of selling a property was completely taken away from me and I didn't have to worry about viewings and prospective buyers. Noman always kept me informed and updated along with feedback on all viewings and once an offer was accepted he constantly followed up on pushing the sale forward despite difficult times with regards to the pandemic. I will be using his services again in the future and hope his excellent standards continue to impress.
5/5
Gave my property to Century 21 to rent out a few months ago, was dealing with Nafeesa who is a very polite individual, and defintley knows the trade. Nafeesa kept me informed during the process which put my mind at ease, as ive had bad expereinces in the past with agents. Nafeesa has been great, and always willing to help. Nafeesa will defintley be getting more properties off me in the future to rent out. Thank you again Nafeesa.
5/5
We was dealing with Nafeesa. Very professional and excellent service. Very glad to meet her! Recommend it 100%!
5/5
I was looking for house for a month and struggle to find. Really thanks to Nafeesa and Noman, who are very professional and friendly to help me find the house within a week. Thanks again Nafeesa and Noman
5/5
My property manager Nafeesa has always been supportive, she has taken the headache and hassle away from us & with her expertise made the process of letting our property a lot easier for us. Will definitely recommend them to friends & family.
5/5
We were referred to Nafeesa by a friend after our current tenant left our property. We were desperate to get someone in quickly and Nafeesa did a great job of getting everything in order and within 2 weeks had new prospective tenants lined up. I have full trust in her managing our property and couldn't be happier with the service!
5/5
Was dealt with very professionally by Nafeesa. Would use them again for future tenant needs and recommend them for others looking for a reputable and competent estate agents.
5/5
Having spoken to many estate agents, i trusted Nafeesa to fully managed my property. She is very honest, supportive and professional; always happy to help. One of the most important aspect of her professionalism is she paid attention to what i was looking for as a landlord and then tried her best to support my idea. Regardless of how busy she may be in the office, Nafeesa will find the time to deal with my queries. Having been a landlord for over 20 years, i can say Nafeesa is the best agent i have dealt with.
5/5
Rating only, no written review.
5/5
As a landlord, myself and my family have been a client with the Century 21 East Ham branch for over 3 years. Their level of professionalism and commitment to achieving satisfaction for both client and tenants has been second to none. Since day one the team have been sensitive and responsive to our specific requirements especially during market fluctuations and differences in personal circumstances. I would highly recommend their service and special mention goes to Nafeesa and Mohammed who have tackled issues with patience, decorum and understanding... Long may it continue.
5/5
Quick response, good customer service and very professional. Great experience overall.
5/5
Many thanks to Noman & the team at Century 21 Eastham for fully supporting the direction I felt my flat should go in over the final few months to achieve the end result A SALE! The six month window set out by the buyer had its many ups & downs but we got there through patience & good negotiations skills.
5/5
Noman was very professional and friendly also ready to assist and support all the time during the sale of our property. Would Recommend him and century 21 East Ham .
5/5
I have sold 2 properties and rented one through Century 21 and experience has been brilliant. Personable and friendly and easy to contact. Managed to rent house out to first viewer and also sell our house after first viewing. Highly reccomend
1/5
We had a bad experience with Century 21 after dealing with Matthew when attempting to purchase a property. We had viewed the property initially, and then offered a chance for a second viewing which we accepted and also attended. Matthew explicitly told us that if we were to offer on the property, that it would not be sold from underneath us, and that he would come back to us with some feedback of our offer. Exactly the opposite happened, and another offer was made on the same day, and if we had not followed up, we have not known that Matthew had simply taken the highest offer without letting us know. The issue isn't the fact that someone had made a higher offer, but more so the the mis-information that there would be no issue with second viewing and not selling the property from under our nose. Additionally, our offer was not acknowledged in writing, and we had no confirmation that our offer was even submitted to the vendors. Its a shame, as this branch is centrally located in Mere Green, but I for one would not list any of my other properties or my main residence with Century 21, simply down to how we were dealt with, and the poor service received. Acres, Paul Carr, Green etc on the other hand offer a far superior service by comparison. In case you have forgotten who I am, its the gentleman you showed the house to with the Golliwog doll on display. Cheers
5/5
Big thanks to Sunny at Century 21 Goodmayes who helped us find our new home quickly and guided us through everything we need to know. Highly recommend!!!
5/5
Superb Management, great service, best company to work with 👍👍👍👍
Very poor customer service I was enquiry about to buy a property with your company. but I received the email below and I must say that I am really shocked. ============== Hello, Are you able to send proof of funds and proof of ID before we can start viewings? Kind Regards, Amie Tyler CENTURY 21 DONCASTER ============== PLEASE AVOIDE
5/5
Very good customer care,comunication skiil and friendly approach.Tenant was found quickly and whole process smooth and transparent.Would recommended to anyone.
5/5
Rating only, no written review.
5/5
Highly recommend we moved within 1 week of the viewing. Agents very friendly and communicative as I said in the beginning highly recommend.
5/5
I cannot thank Peter Lott enough. From start to finish he was always on the end of the phone and did everything we could ask for in the sale and purchase of our new home. We had a few problems along the way, both with our buyers solicitor and our vendor who kept changing her mind. I would always recommend century 21 for both sale and purchase.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Ilford (551 Green Lane) has the most, with 330 reviews rated 4.6 out of 5, followed by Dolce Vita Luxury Real Estate with 184.
The 11 Century 21 offices, by town:
3 reviews from sellers, rated 5.0 out of 5 on average. For example, AG wrote: "I cannot fault the service provided by Robin and team at Century 21. Once I decided to put my property on the market Robin went out of his way to ensure the ..."
8 reviews from landlords, rated 5.0 out of 5 on average. For example, Duncan wrote: "As a portfolio local landlord who has tried most of the Putney letting agencies through the years, I am happy to say Century 21 headed up by Hanane Dawson is a ..."
11 reviews from tenants, rated 5.0 out of 5 on average. For example, Javier wrote: "Hanane is without a doubt the most helpful agent I have ever come across in my life ( and there are a few!) She is lovely, will sort any problems within a day ..."
Tell us what you need and up to 3 trusted local agents will be in touch.