Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 4/5
GoogleGood service and quick easy sell. Great communication and help with mortgage etc. The only thing we felt was that the vendors needs were put before ours.
Rowena · 29 July 2019 · Castles Estate Agency London (44 Lower Clapton Road Hackney)
Agent replied
Rowena , Thank you for your words as all feedback allows us to asses our clients experiences and improve all the time . I am genuinely sorry if you felt the vendors needs were put before you but I would like to ensure we value the needs of both vendors and buyers at all times . The vendors of the property were developers who wanted a swift transaction after being let down by a previous buyer and were going to have kept the property if you had not moved as quickly as you did which I accredit Max with the advice and communication he gave throughout the process . When buying your first property it can be daunting proposition but Max always wanted to ensure you were kept informed and understood every stage of the process . We hope you love the property and if you are ever passing feel free to pop in .
David Sipple
Manager
★★★★★ 5/5
GoogleI worked with Max: honest, straight talking and very hard working. Thoroughly recommended.
Guy · 29 July 2019 · Castles Estate Agency London (44 Lower Clapton Road Hackney)
★★★★★ 5/5
GoogleMax and David were very helpful with our move. Would highly recommend this branch of castles
Dex · 29 July 2019 · Castles Estate Agency London (44 Lower Clapton Road Hackney)
★★★★★ 5/5
GoogleReally good guys who made the difference. Laid back but know how to get stuff done.
Sam · 29 July 2019 · Castles Estate Agency London (44 Lower Clapton Road Hackney)
Agent replied
Sam , I appreciate the review and I wish you and Olivia all the best in your new home . I know you had a negative experience with another local agency and was nervous when deciding which agent to next instruct based on your previous experiences trying to sell , but i am thankful you gave us the opportunity as we offer a very honest and transparent approach to estate agency and find our clients prefer this . We wish you both all the best in the new home .
David Sipple
Manager
★★★★★ 5/5
GoogleA fantastic company where all staff provide excellent customer service. The branch manager, David is a pleasure to deal with. With his friendly and knowledgeable approach him and his team provide and excellent service. I would highly recommend :)
Morgan · 29 July 2019 · Castles Estate Agency London (44 Lower Clapton Road Hackney)
★★★★★ 5/5
GoogleJosh and Castles have been very helpful, guiding us throughout the whole process of buying our property. We now have our dream house thanks to them.
Nonuk · 29 July 2019 · Castles Estate Agency London (44 Lower Clapton Road Hackney)
★★★★★ 5/5
GoogleFriendly, down to earth people. They know the market and did a great job of selling our flat and were always responsive and communicative. We would definitely use them again.
Ben · 29 July 2019 · Castles Estate Agency London (44 Lower Clapton Road Hackney)
★★★★★ 5/5
GoogleI sold my house through Castles, having purchased it through them a few years earlier. The second time round it was a new team. David, the branch manager, was excellent and I liked him from our first meeting. We agreed a good strategy and, despite a Brexit time lag, it broadly worked. Max was my day to day contact and in charge of the sale. I had tenants in the property and they were a handful but he managed them perfectly. We got a good number through the door in the end and the right buyer was found. Good advice and customer service from both. Good fee structure as well. All round we were very pleased to have used them.
Tom · 29 July 2019 · Castles Estate Agency London (44 Lower Clapton Road Hackney)
★★★★★ 5/5
GoogleHad a very good experience with Castles. Max was extremely helpful and the sale happened swiftly. Bucking the estate agent stereotype, they were efficient without being pushy. I would definitely recommend them to others looking to sell their property
Charlotte · 29 July 2019 · Castles Estate Agency London (44 Lower Clapton Road Hackney)
★★★★★ 5/5
GoogleI just bought my first flat in Clapton and Josh Newton at Castles Estate Agents was a dream to work with. He and David helped me through the whole process and made it a great experience for me and the vendor. They are genuine and knowledgeable which is very rare when it comes to estate agents (I met a few bad ones in my property search!)
Alexandra · 29 July 2019 · Castles Estate Agency London (44 Lower Clapton Road Hackney)
★★★★★ 5/5
GoogleGreat service, very helpful, always got back to us in a timely manner. Both David and Max who worked with us would go out of their way to make things run as smoothly as possible.
Zoe · 29 July 2019 · Castles Estate Agency London (44 Lower Clapton Road Hackney)
★★★★★ 5/5
GoogleI had been looking to buy a new home in Hackney since September of last year and I was reliant upon upon David Sipple at Castles Estate Agents to make sure this became a reality. He did everything he could to prevent and minimise delays and on several occasions provided much needed assurance that things were progressing according to plan. Professional, caring, calm and insightful, David was always available and even provided much needed assistance after the sale had completed. There are bad Estate Agents and good ones. Castles are one of the good ones and I cannot recommend David Sipple highly enough.
Regards
Ms Walker
Ms · 29 July 2019 · Castles Estate Agency London (44 Lower Clapton Road Hackney)
Agent replied
Ms Walker,
After three failed property purchases (with other agents) I was delighted to finally hand over the keys to your new home on Friday. It was a pleasure working with you and thank you for your kind words and the recommendation.
Regards
David Sipple
Manager
★★★★★ 5/5
GoogleDavid went above and beyond in acting for us on the sale of our flat. It wasn't a straightforward sale and we were abroad, and he provided a great service, even meeting Council officers at the flat for us and arranging a tradesperson to do some work that was required before completion. We bought the flat through Castles too, and would recommend them to others following our good experiences.
Sarah · 29 July 2019 · Castles Estate Agency London (44 Lower Clapton Road Hackney)
★★★★★ 5/5
GoogleCastles were professional and a pleasure to deal with throughout the whole process of selling our home with them. David was proactive and did his upmost to make sure everything stayed on track and that everyone was informed and happy at all stages which was crucial to keeping the sale together. Was also friendly and genuinely interested which made the whole sale so much less stressful. Would highly recommend Castles and it would be the first place I would call in the area for any future sale/ purchase.
Sarah · 29 July 2019 · Castles Estate Agency London (44 Lower Clapton Road Hackney)
★★★★★ 5/5
GoogleReally good experience with my flat renting. They helped me find a new property, were really flexible with the viewings appointments and the times. They were really honest and always listened to my suggestions. Really professional service and all secure. Their office in Hackney gives a great customer service and they look after you. Will definitely recommend to rent with them. Also the state agent in charge if the Renting was really nice to us, he was really patient with us and never forced us to buy or to accept the property on the viewings like many others do. At the viewing appointment, when they describe the property they were honest and they didn't hide any detail or lied to us in order to sell, like many other agents do. I didn't find no issue at all with them. I felt really secure because they look after you and are interest on your needs and what are you looking for instead of just trying to make you fit in what ever house with bad conditions. Definitely the best Estate agent I've deal with so far!!!!!
Yughiny · 29 July 2019 · Castles Estate Agency London (44 Lower Clapton Road Hackney)
★★★★★ 5/5
GoogleCastles Hackney helped us recently with both buying and selling our home. They were excellent. They calmly guided us through the always somewhat tricky process with open, clear and reliable advice that we fully trusted.
Mark · 29 July 2019 · Castles Estate Agency London (44 Lower Clapton Road Hackney)
★★★★★ 5/5
GoogleThroughout my dealings with David the manager. He was friendly and very helpful. He offered useful insights which assisted our approach in our property transaction. David was also very good at keeping me regularly updated. I had limited dealings with his staff although I found them friendly and helpful too.
Andre · 29 July 2019 · Castles Estate Agency London (44 Lower Clapton Road Hackney)
★★★★★ 5/5
GoogleVery friendly and professional service from Josh and all staff
Nick · 29 July 2019 · Castles Estate Agency London (44 Lower Clapton Road Hackney)
★★★★★ 5/5
GoogleVery happy with Castles services, friendly, knowledgeable and professional. Max was great in supporting us through the process, very patient as there was alot of back and forth with our buyers. He helped to keep us calm, and was very prompt to deal with emails/ phones. Highly recommended.
Rachel · 29 July 2019 · Castles Estate Agency London (44 Lower Clapton Road Hackney)
★★★★★ 5/5
GoogleGreat guys, very good service. They kept me in the loop all the way throughout the process of selling my house and managed to get an offer over my asking price. Max went above and beyond and found me a house outside of Hackney to move in to. I Would heartily recommend them... best in Hackney.
John · 29 July 2019 · Castles Estate Agency London (44 Lower Clapton Road Hackney)
★★★★★ 4/5
GoogleExcellent service provided by all at Castles and particularly David. Our 'simple' purchase took much longer than expected and David was really good at chasing who needed to be chased and also keeping us informed throughout. It really helped feeling we could rely on all the team at Castles and that, as buyers, they were assisting us as much as possible.
Sian · 29 July 2019 · Castles Estate Agency London (44 Lower Clapton Road Hackney)
★★★★★ 5/5
GoogleA great office offering great customer service and reasonably priced housing. After a horrible situation, dealing with a larger Hackney agent, it was a pleasure to buy my house with Castles- they where informative, friendly and always kept you up to date at every stage. I would highly recommend!
Jade · 29 July 2019 · Castles Estate Agency London (44 Lower Clapton Road Hackney)
Agent replied
Jade , thank you for the recommendation it is much appreciated . We are over the moon for you both and glad you love the new home and we wish you all the best in the future and if you ever need anything feel free to pop in or drop us a line .
Regards
David Sipple
Manager
★★★★★ 4/5
GoogleWe bought a flat with Castles and were pleased with the whole process. Max showed us a great range of properties and was very helpful and honest when we had queries. He and David made sure we got the flat we wanted against competition and kept the buying process moving. There were a few hiccups, and as first time buyers we had a lot of perhaps obvious questions, but we always felt that our point of view was listened to.
Caroline · 29 July 2019 · Castles Estate Agency London (44 Lower Clapton Road Hackney)
Agent replied
Caroline
Congratulations on the move finally going through and I hope you and George have now settled in the new home. Finding a property as I first time buyer is not always easy as we have all been there but we do try and make the whole process as informative and stress free as possible. Max is exceptionally good at helping his clients find their perfect home and is very transparent which unfortunately is not always the case with all estate agents as I’m sure you found . When you come to move on I hope you will consider using Castles again and we will welcome the opportunity to assist in helping you move .
Regards
David Sipple
Manager
★★★★★ 5/5
GoogleDavid Sipple and his team were very helpful. He was our Agent and supported us during the sale of our house. David was updating us with the buyers feedback regularly. The whole process of sale was very smooth and completed quickly. We were impressed with his professionalism and would highly recommended David if you are looking for a best service.
Tomasz · 29 July 2019 · Castles Estate Agency London (44 Lower Clapton Road Hackney)
Agent replied
Tomasz
Thank you for the recommendation and i really appreciate your kind words. I look forward to coming round for a cup of tea once you have completed the works as ill only be round the corner.
Regards
David Sipple
Manager
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