Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 3/5
GoogleCan't speak for their services but what I can say, is that I have contacted Castles a few times now to view a property for about a week that I'm eager to see and am yet to hear back.
You'd think they'd be keen to get their clients a viewing but it's not looking that way.
Sterling Road, N22 - if you're still on the market, I'd love to view your property but Castles don't seem too interested.
Caitlin · 20 March 2024 · Castles Estate Agency London (78 Green Lanes Palmers Green)
Agent replied · 21 March 2024
Dear Ms. Clyde,
I appreciate your prompt response and your continued interest in the property at Sterling Road N22. I regret any inconvenience caused by the proposed viewing time, and I understand that the suggested time tomorrow between 4 and 6 pm may not be suitable for you.
I sincerely apologize for the limitations we are facing in securing alternative viewing times due to the current tenancy situation. Despite our efforts, the tenant has been uncooperative in providing us with alternative time slots, making it challenging for us to accommodate your schedule.
I understand the importance of finding a suitable viewing time that works for you, and I want to assure you that we are actively working on resolving this matter. We are exploring all possible avenues to negotiate with the tenant and secure additional viewing opportunities for interested parties.
In the meantime, if there are specific days or times that are generally more convenient for you, please let us know, and we will do our best to accommodate your schedule as soon as it becomes feasible.
Your patience and understanding in this matter are greatly appreciated, and I assure you that we are committed to providing you with the best possible service during this challenging situation. If you have any further concerns or questions, please don't hesitate to reach out to me directly.
Thank you for your understanding, and we look forward to facilitating a successful viewing for you in the near future.
★★★★★ 1/5
GoogleKeep spamming me with letters about selling my flat,if i wanted to sell it i wouldn't just go with tge first people who shoved an envelope through my door
Sam · 20 March 2024 · Castles Estate Agency London (78 Green Lanes Palmers Green)
Agent replied · 30 December 2023
Dear Sam,
Apologies that you have received a letter from us, however if you could kindly email our office at palmersgreen@castles.london to enable us to gather some more information to ensure your address is removed from our distribution mail outs.
★★★★★ 5/5
GoogleRecently exchanged contracts on our flat, really impressed with the team at castles, starting with Sergio Elia offering a tailored solution to Mahe Georgio and her team in the office. Great service!!
Fergus · 20 March 2024 · Castles Estate Agency London (78 Green Lanes Palmers Green)
Agent replied · 21 March 2024
Dear Fergus,
Thank you for your kind words, it was a real pleasure working with you. Myself and my team wish you and your family the very best for the future.
Mahe Georgio
Branch Manager
★★★★★ 5/5
GoogleWe had the best experience with Sergio at Castles, from start to finish he was soo attentive and he knew exactly the types of properties we wanted! He totally got us as a couple and even went to he trouble of recommending stuff in the local area for us. Cannot recommend castles enough or Sergio!
Bryony · 20 March 2024 · Castles Estate Agency London (78 Green Lanes Palmers Green)
★★★★★ 5/5
GoogleAnna, was the agent showing my property to potential buyers and went through quite a lot of viewings. Due to her proactive attitude she finally managed to get me an offer for the property. She was always responsive and easy to speak to. I also have to thank Mahe and Nof for their great negotiation skills and assertiveness when it was needed. overall a pleasure to work with Anna and the team. I would highly recommend the Castles Palmers Green team.
Alex · 20 March 2024 · Castles Estate Agency London (78 Green Lanes Palmers Green)
★★★★★ 5/5
GoogleAbraham provided us with an excellent service, always efficient and attentive to our needs. He guided us through all the stages (procedural and psychological) of the sale, being firm when necessary and proving a real professional's perspective on events, which is exactly what you want in such a context. We are most grateful to him.
David · 15 March 2024 · Castles Estate Agency London (12 Topsfield Parade Crouch End)
Agent replied · 21 March 2024
Dear David
Thank you for sharing your recent positive review. Abraham has enjoyed working with you both and appreciates your faith in him.
We are here to assist whenever required.
Wishing you all the best in your new home.
Team Crouch End
★★★★★ 5/5
GoogleColin was superb. Sold our flat in the first weekend, called on his days off and kept us informed during the whole process. Would totally recommend!
Martin · 14 March 2024 · Castles Estate Agency London (12 Topsfield Parade Crouch End)
Agent replied · 21 March 2024
Dear Martin,
We are grateful for you sharing your recent positive experience, Colin is appreciative and has thoroughly enjoyed working with you throughout the process.
We look forward to assisting you in the future as and when you may require any property assistance.
Wishing you all the best for the future.
Team Crouch End
★★★★★ 5/5
GoogleAbraham and his team are fantastic.
Communication is excellent and I always felt he was doing the best for me and my sale. He knows the market so well with so much experience. 100% would choose Abraham and Castles again, noone else in Crouch End comes close.
E · 14 March 2024 · Castles Estate Agency London (12 Topsfield Parade Crouch End)
Agent replied · 21 March 2024
Dear Emily
Thank you for sharing your recent positive experience, Abraham and his team are appreciative.
They have thoroughly enjoyed working with you and are here to assist whenever you require any future property assistance.
Wishing you all the best for the future.
Team Crouch End
★★★★★ 5/5
GoogleReally great experience working with castles estate agents hackney. They’ve always been super quick and reliable. Special thanks to David - been a pleasure working with you!
Katharina · 14 March 2024 · Castles Estate Agency London (44 Lower Clapton Road Hackney)
Agent replied · 19 June 2024
Dear Katharina
Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you had a great experience with David, and we truly appreciate your feedback.
Sandro Pappalardo
Branch Manager
★★★★★ 1/5
GoogleYou are illegally increasing rents by 35%. When they are not accepted, you kick people out of their homes.
You threaten to sue in every letter you send.
Good job.
Ronaldo · 7 March 2024 · Castles Estate Agency London (438 Hertford Road)
Agent replied · 21 March 2024
Hi Ronaldo
Thank you for your review, whilst we appreciate all feedback, I cannot find you on our database.
In order to discuss this matter please contact me on 02088041505 or email me directly on davidm@castles.london
★★★★★ 5/5
GoogleHad a very pleasant experience with Castles and everything moved along nicely and smoothly. They were always in constant contact with me and both solicitors and made me aware of where we were at .
Everything was explained and made me feel at ease which can be a very stressful time and I’d like to thank Abraham , Colin and especially Elena for all their help.
Mike · 7 March 2024 · Castles Estate Agency London (12 Topsfield Parade Crouch End)
Agent replied · 21 March 2024
Dear Mike,
Thank you for sharing your recent positive experience. The team in Crouch End have thoroughly enjoyed assisting you.
We wish you all the best with your new purchase and are here to help anytime required.
Team Crouch End
★★★★★ 5/5
GoogleCastles provides a tremendous service helping us to sell our house. Abraham has unparalleled knowledge of the Crouch End market and turned this knowledge into sage advice. He also went the extra mile and worked tirelessly to ensure a smooth sale.
Dan · 22 February 2024 · Castles Estate Agency London (12 Topsfield Parade Crouch End)
Agent replied · 21 March 2024
Dear Dan, thank you for posting your positive feedback, Abraham is grateful. I know he thoroughly enjoys working with you.
We look forward to further assisting you with your next move.
Wishing you all the best.
Team Crouch End
★★★★★ 4/5
GoogleHello Castels Edmonton. I just want to say thanks for the service I had during the process. our assistance Jai was one of polite, frindly and pationce. I do appreciate for his service I got. May God bless you more Jai. Thanks a lot.
Meaza · 20 February 2024 · Castles Estate Agency London (438 Hertford Road)
★★★★★ 5/5
GoogleHighly recommended Estate agency, I had the pleasure of meeting and viewing a property with Brodie Blackwood, it was an absolute pleasure - He was extremely polite and well mannered, punctual and well versed - Answered all my questions clearly and succinctly.
I will be visiting again.
Thank-you
Rasheed Abdulllah
Rasheed · 20 February 2024 · Castles Estate Agency London (438 Hertford Road)
★★★★★ 5/5
GoogleMy experience working alongside Stuart and his team to sell our property wasn't really what I expected. I expected it to be a long process with lost of decision making. However, it was nothing like that. Stuart and his team took care of everything so smoothly for us. We were consulted and informed every step of the way, and offered advice whenever it was needed. I just can't thank them enough and highly recommend them.
Lorraine · 20 February 2024 · Castles Estate Agency London (438 Hertford Road)
★★★★★ 5/5
GoogleAbraham is a consummate professional, always on the ball, always smiling, polite and attentive. From the first minute to the last he has calmly navigated us through our sale and purchase. Thank you. Bob & Judi
Judi · 20 February 2024 · Castles Estate Agency London (12 Topsfield Parade Crouch End)
Agent replied · 21 March 2024
Dear Judi and Bob, thank you for your sharing your recent positive experience with Abraham. He is appreciative of the faith you have had in him and has thoroughly enjoyed working with you both.
Wishing you all the very best in your new home and hope to see you soon, in and around the Broadway.
Team Crouch End
★★★★★ 5/5
GoogleExcellent customer service. Castle's Crouch End branch has a very good reputation in the area - and it's well deserved. In my experience, they definitely go the extra mile. I have had dealings in particular with Abraham (the manager) in respect of the purchase of a property. Very straight-forward and personable. Has worked in the area for many years, and has a very good reputation.
Conor · 20 February 2024 · Castles Estate Agency London (12 Topsfield Parade Crouch End)
Agent replied · 21 March 2024
Thank you Conor for sharing your recent positive experience, it's very much appreciated. Abraham and the team have thoroughly enjoyed assisting you with your new purchase and look forward to working with you again in the future.
Wishing you all the very best.
Team Crouch End
★★★★★ 5/5
GoogleRiana has been extremely professional and gone above and beyond to make viewing properties with Castles easy and enjoyable. Riana has been personable and understanding, and made a day of viewing 6 properties fun and easy!
Isobel · 20 February 2024 · Castles Estate Agency London (44 Lower Clapton Road Hackney)
Agent replied · 19 June 2024
Thank you for sharing your positive feedback, the Castles team are very appreciative.
Sandro Pappalardo
Branch Manager
★★★★★ 5/5
GoogleMy dealings with Castles over some years have been consistently highly professional and supportive in my interest. I would highly recommend this estate agents and all its associates.
Catherine · 21 January 2024 · Castles Estate Agency London (12 Topsfield Parade Crouch End)
Agent replied · 21 March 2024
Thank you Catherine for your recent feedback, it's always a pleasure dealing with you and are here to continue to assist whenever required.
Team Crouch End
★★★★★ 5/5
GoogleWe recently worked with Abraham on both the sale of our old house and acquisition of a new house. He was always very responsive and worked in a collaborative manner to help sort some complexities associated with both transactions. Overall, we felt he provided an excellent service.
Lucy · 21 January 2024 · Castles Estate Agency London (12 Topsfield Parade Crouch End)
Agent replied · 21 March 2024
Dear Lucy
Thank you for sharing your positive comments, Abraham is grateful and pleased that he was able to successfully assist you again with your move. He thoroughly enjoys working with you.
Wishing you all the best in your new home and we look forward to seeing you in a round the Broadway soon.
Team Crouch End
★★★★★ 5/5
GoogleExceptional Service That Gets Even Better With Time
Twelve years ago, we entrusted the sale of our previous home to this outstanding estate agency, and have since repeatedly recommended Castles to local Crouch End friends. Fast forward to today, and it's clear that they're like fine wine, they just get better with age!
From the very start of our recent home-selling journey, the agency, led by Abraham (and all the same wonderful people we interacted with over a decade ago), made the process smoother than we ever imagined possible. Their professionalism, combined with a genuinely warm approach, turned what could have been a stressful experience into a surprisingly pleasant one.
What stood out most was their assessment of both market value and interested buyers. We were fortunate to receive offers from a selected few viewers within a short time of going on the market. Their exceptional communication skills meant the agent kept us informed at every stage, efficiently liaising not only with us but also with our buyers and the solicitors involved in the chain. The coordination was handled with seamless precision.
Their deep understanding of the Crouch End property market, combined with a personal touch that makes you feel like you're their only client, is truly commendable. It is so refreshing to find an agency that not only maintains but elevates its standards over the years.
We wholeheartedly recommend Castles to anyone looking to sell their home. With Abraham and his team, you’re not just getting an estate agent; but someone you can trust to guide you through every step of the process with expertise and a calming manner.
We have lived in and loved Crouch End for nearly 30 years and so deciding to leave our wonderful home has been a difficult call. Thank you for making a challenging time smoother and removing the stress from our journey. Here's to more success and to the continued excellence of your wonderful team!
- A Delighted Repeat Client
Gillian · 21 January 2024 · Castles Estate Agency London (12 Topsfield Parade Crouch End)
Agent replied · 21 March 2024
Dear Gillian, thank you for taking the time to share your positive experiences with our Crouch End team and for recommending us over the years. Abraham and his Team have thoroughly enjoyed helping you and the family with your property requirements. Like you, will be sad to see you leave. Crouch End's lost will be another area's gain. We wish you and the family all the very best for the future. Please do stay in touch.
Team Crouch End
★★★★★ 5/5
GoogleOur many thanks go to Sandro Pappalardo for his speedy efforts with our flat sale. It was long, frustrating, problem after problem, waiting for the “professionals” to get it right and finish. Sandro’s brilliant communication with us and chasing of other parties was a great help. Dave and Mo
David · 21 January 2024 · Castles Estate Agency London (44 Lower Clapton Road Hackney)
Agent replied · 21 March 2024
Thank you David & Mo for taking the time posting your positive experience with our Hackney office. The team are grateful for your comments and thoroughly enjoyed assisting you.
Wishing you all the best for the future.
Sandro Pappalardo
Branch Manager
★★★★★ 5/5
GoogleHad a fantastic experience with Castles buying my property. Would recommend. Special shout out to Colin!
Sophie · 22 December 2023 · Castles Estate Agency London (12 Topsfield Parade Crouch End)
Agent replied · 21 March 2024
Dear Sophie
Thank you for sharing your recent experience. Colin and the team have thoroughly enjoyed assisting you with your move and wish you all the best in your new home.
Stay in touch.
Team Crouch End
★★★★★ 5/5
GoogleWe were delighted with the advice and service we received from Castles in the sale of our house in Crouch End. Abraham has a huge wealth of experience in the local market, and he used it to great effect in helping us through the process. He went above and beyond on many occasions and gave us excellent advice on topics wider than the simple buying and selling process. Highly recommended.
Martin · 22 December 2023 · Castles Estate Agency London (12 Topsfield Parade Crouch End)
Agent replied · 21 March 2024
Dear Martin
Thank you for your positive comments, it's much appreciated. Abraham always tries to do his utmost best in ensuring his service is at the best of his ability and so it is hugely satisfying when appreciated.
Please do not hesitate in contacting us for any of your property requirements, I know Abraham will be delighted to assist.
Wishing you and the family all the best for the future.
Team Crouch End.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
