Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleHaving dealt with a number of well-known high street agents, we had almost come to expect a certain level of service and lack of urgency, which made our experience with By Design Bristol all the more refreshing.
William brought a completely different energy to the process. He was engaged, responsive, and clearly very experienced, offering thoughtful advice at every stage rather than simply going through the motions.
What really stood out was the quality of the marketing. The presentation of our home felt considered and refined, far beyond what we had seen elsewhere, and it undoubtedly helped us attract the right buyers.
The end result exceeded our expectations. A thoroughly professional and refreshing experience from start to finish. Thank you By Design - would thoroughly recommend
Caroline · 16 April 2026 · By Design Bristol
Agent replied · 24 April 2026
Thank you, Caroline.
It has been a pleasure working with you.
★★★★★ 5/5
TrustpilotBy Design Homes
Working with Marie Fritz from By Design was a positive experience from the very beginning, her professional approach coupled with her energy and enthusiasm led to the sale of our house being agreed within just 2 weeks of launch. She kept us informed throughout the sale, being quick to respond and always proactive in her approach. Despite the actual sale taking longer than we’d all hoped, we were pleased to have had Marie deal with the sale of our house and wouldn’t hesitate to recommend her in the future.
Maria · 14 April 2026 · By Design Northamptonshire
★★★★★ 5/5
TrustpilotWe have just completed our purchase…
We have just completed our purchase from Marie and she was great to deal with. Really good levels of communication in a manner and form that was easy for us. She was always available and offered a good balance.
Marcus · 13 April 2026 · By Design Northamptonshire
★★★★★ 5/5
GoogleWe have just completed our purchase from Marie and she was great to deal with. Really good levels of communication in a manner and form that was easy for us. She was always available and offered a good balance.
Marcus · 13 April 2026 · By Design Northamptonshire
★★★★★ 5/5
TrustpilotMarie is what an estate agent should…
Marie is what an estate agent should be! She is professional and highly skilled but more than that she truly cares about her clients. Our experience with Marie has been terrific. She understands the market and takes responsibility to get your property sold. Other agents spend too much time rationalising as to reasons why a property is not selling. Marie just gets it done. I would be delighted to recommend Marie to anyone and next time we move it will be with Marie at the helm again.
Bill · 11 April 2026 · By Design Bristol
★★★★★ 5/5
GoogleI highly recommend James Cooper of By Design representing the South West of England. From the moment we first spoke with James, our experience of house hunting was seamless from start to finish. James pays attention to detail and removes the stress for both seller and buyer. He has incredible knowledge and first rate recommendations for further consultants and trades people we went on to use. James develops an excellent rapport with his clients and nothing is too much trouble. Should we ever move again, I would, without hesitation, contact James.
Helen · 8 April 2026 · By Design South Devon
Agent replied · 7 April 2026
Thank you so much for your wonderful review Helen! It’s been an absolute pleasure to work with you. I’m sure you’ll enjoy the property and incredibly special location for many years. With very best wishes. James
★★★★★ 5/5
GoogleWe had an exceptional experience working with James Cooper By Design from start to finish. The entire journey felt highly personalised, with a genuine attention to detail that set the service apart.
The marketing of our property was beautifully presented and thoughtfully executed, while the viewings were handled with professionalism, courteous, seamless, and entirely stress-free.
James’s recommendations for trusted professionals were excellent and proved invaluable.
Thank you, James, for delivering such a bespoke, refined, and attentive service. It was truly appreciated.
Best wishes,
Yuliya & Laurence
Hesketh · 8 April 2026 · By Design South Devon
Agent replied · 19 March 2026
Thank you both for such a lovely review. It was a pleasure to work with you, and I’m thrilled we found such a wonderful buyer for such a special property. Very best wishes to you both and thank you very much for the business. James
★★★★★ 5/5
GoogleProfessional and personable at all times.
The whole process couldn’t have been better.
Mark · 31 March 2026 · By Design St Neots
Agent replied · 31 August 2026
Thanks so much for taking the time to leave us a review Mark, it's much appreciated and we wish you every happiness in your new home.
★★★★★ 5/5
GoogleExceptional experience from start to finish. Professional, proactive, and always a step ahead. Communication was clear and consistent, and the sale was handled smoothly with great attention to detail. Highly recommended.
Sam · 29 March 2026 · By Design Lincolnshire
Agent replied · 30 March 2026
Dear Sam, Thank you so much for your kind words. It was my absolute pleasure to represent your beautiful home. I wish you and your family every happiness in the future, and I am always on hand to help or assist if you need anything. Very best wishes, Adam
★★★★★ 5/5
GoogleWilliam has been very helpful, going the extra mile with his service during a larger consideration.
James · 27 March 2026 · By Design Bristol
Agent replied · 17 April 2026
Thank you, James.
It has been a pleasure.
William
★★★★★ 5/5
GoogleWilliam has been incredibly helpful and has responded to all my questions quickly. I would recommend going with By Design
Sophie · 26 March 2026 · By Design Bristol
Agent replied · 28 March 2026
Thank you, Sophie. It’s been a pleasure working with you and I look forward to seeing you on completion day!
★★★★★ 5/5
TrustpilotAngela’s is professional & caring AMAZING!
We could not recommend Angela Barbaro Robins more highly if you are looking to sell your home or property.
ZELIA · 25 March 2026 · By Design Northamptonshire
★★★★★ 5/5
GoogleThroughout our house purchase, William constantly went above and beyond to ensure everything ran as smoothly as possible. His level of communication was brilliant and night and day from a normal high street estate. The service was consistently exceptional, always ensuring all parties were fully up to speed with how things were progressing. The effort he went through to ensure all difficulties were efficiently managed was outstanding, truly professional and a real master at his craft.
Mark · 16 March 2026 · By Design Bristol
Agent replied · 3 March 2026
Thank you, Mark.
Wishing you all the very best in your new home!
★★★★★ 5/5
GoogleHighly recommend Alia, she’s very reliable, knowledgeable, and excellent at what she does. I’ve used her services a few times now and have always been really happy with the results. Would definitely recommend.
Ray · 9 March 2026 · By Design Leicestershire
★★★★★ 5/5
GoogleJames Cooper ( By Design) provided an excellent service throughout the process of us buying our beautiful flat in Torquay. He was very professional, and also friendly and flexible. James kept us updated all the way and provided good options for solicitors and surveyors. We would thoroughly recommend him if you are looking to buy a property in the area.
Sally · 8 March 2026 · By Design South Devon
Agent replied · 12 March 2026
Thank you Sally, it was a pleasure working with you. You’ve bought an amazing property, I wish you many years of enjoyment there. Very best wishes. James
★★★★★ 5/5
GoogleVery efficient. Very knowledgeable throughout the viewing and swift follow up. Highly recommended.
Richard · 28 February 2026 · By Design St Neots
Agent replied · 31 August 2026
Thanks so much for taking the time to leave us a review Richard, we really appreciate it.
★★★★★ 5/5
GoogleFantastic service. Sally Jackson has been outstanding from start to finish, highly recommend. Thanks again!
Max · 28 February 2026 · By Design St Neots
Agent replied · 31 August 2026
Thank you so much for your lovely review of our fantastic staff member Sally, it's much appreciated and we'll be sure to pass on your kind words.
★★★★★ 5/5
GoogleWe bought our home through Fine & Country - the agent was always very helpful, shared information about the surrounding area, suggested a local builder for something we were planning and we communication was maintained up to and after we moved in.
Thank you for your help and support through the process.
Matt · 28 February 2026 · By Design St Neots
Agent replied · 31 August 2026
Thanks so much for taking the time to leave a review, it's much appreciated. We wish you much happiness in your new home!
★★★★★ 5/5
GoogleAll the staff have been very helpful and professional throughout the process. When I phoned to arrange the first viewing Sally was very helpful and had great knowledge about the property. On the viewing Richard had great knowledge about the property and the surrounding area. The level of professionalism, helpfulness, personalised approach, knowledge and communication is first class.
Andrea · 28 February 2026 · By Design St Neots
Agent replied · 31 August 2026
Thanks so much for your really lovely review of our staff and services Andrea, it's much appreciated. We wish you all the best and much happiness with your purchase.
★★★★★ 5/5
GoogleWilliam from By Design Bristol sold us a flat. Very helpful throughout the process.
A · 21 February 2026 · By Design Bristol
Agent replied · 22 February 2026
Thank you, Andy. It’s been a pleasure transacting with you.
Best
William
★★★★★ 5/5
GoogleGreat communication and support from the team here, thank you very much
Julien · 31 January 2026 · By Design St Neots
Agent replied · 31 August 2026
Thank you so much for taking the time to leave a review Julien, it's much appreciated and we all wish you much happiness in your new home!
★★★★★ 5/5
GoogleBrilliant service and after care. Even after moving in I felt I could ask for information from the sellers and Fine and Country Norwich were on the case for me.
Linda · 31 January 2026 · By Design St Neots
Agent replied · 31 August 2026
Thank you for taking the time to leave us such a glowing review, it's very much appreciated. We all wish you every happiness in your new home.
★★★★★ 5/5
GoogleFine and Country we’re more than helpful throughout the process of buying our dream cottage. From the moment we viewed the property to the day we moved in they kept us informed and chased Solicitors, not always an easy task!!. Mention for Richard, Julie and Sally but I’m sure the whole team deserves a big thanks for all their support throughout a stressful time, many thanks 😊
Paul · 31 January 2026 · By Design St Neots
Agent replied · 31 August 2026
Thanks so much for taking the time to leave such a lovely review, it's very much appreciated and the whole team wish you every happiness in your new home.
★★★★★ 5/5
GoogleWe had an excellent experience with Fine & Country throughout the purchase of our new home. Communication was outstanding from start to finish, we were always kept fully updated and never had to chase for information. The team handled viewings efficiently and professionally, and we felt confident that the process was being managed smoothly at every stage.
Richard, Julie and Sally were all fantastic: knowledgeable, approachable and genuinely supportive. They worked hard to secure the purchase and made what could have been a stressful experience feel straightforward and well organised. We wouldn’t hesitate to recommend Fine & Country to anyone looking to buy a home.
Matt · 31 January 2026 · By Design St Neots
Agent replied · 31 August 2026
Thank you so much for taking the time to write such a wonderful review of our services and most importantly our team. It's very much appreciated and we wish you every happiness in your new home.
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