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By Design reviews in Saint Neots, Bristol, Northamptonshire and 14 more

4.8

★★★★★ Excellent

398 reviews across 17 offices and 4 platforms

bydesignhomes.com/our-locations/st-neots

By Design has 17 offices, in Saint Neots, Bristol, Northamptonshire, Lincoln, Leicestershire, Woolwich, South Devon, HAMPSHIRE, SURREY AND BERKSHIRE, Stamford, Leamington Spa, Central London, Letchworth, Nottingham, South Cambs, Southern Hampshire, St Ives and Warwickshire. Together they have 398 reviews on four platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

315

Reviews on Google

All 17 offices

Facebook logo

5.0 / 5

15

Reviews on Facebook

All 17 offices

Trustpilot logo

67

Reviews on Trustpilot

Business-wide

allAgents logo

1

Reviews on allAgents

All 17 offices

Reviews may appear on more than one platform.

Our offices

By Design's 17 offices, most reviewed first. Each has its own page.

Latest reviews from every By Design office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Fine & Country did an amazing job for us. They brought our small farm to market fast and got it sold rapidly, in an area with a lot of property that had been up for a long time. Their photography and brochures were excellent. There was always someone I could speak to at the end of the phone, messages were passed on quickly and response times were fast. Julie, their After Sales Manager, was amazing. She held it together, reassured us all and pushed it along marvellously when both sides of the solicitors were dragging their feet and wasting time. So diligent was the team, that they helped us iron out problems with Eon and the solar panels, after completion. I would highly recommend the Norwich office.

Lita · 31 January 2026 · By Design St Neots

Agent replied · 31 August 2026

Thank you so much for taking to the time to leave such a wonderful review, it's very much appreciated by the whole team. We wish you all the very best for the future.

5/5

Google

Alia is a friendly, hard working, enthusiastic estate agent. If you are looking to buy or sell in Leicester she is definitely the agent to get in touch with! Highly recommend.

Yunis · 25 January 2026 · By Design Leicestershire

5/5

Google

Thanks Adam for all your help in selling our premium property. From the original discussions, quality marketing, clear and concise updates you made this a great experience for us. Having used many other agents in the past, Adam is way ahead of the other options, his appetite for success really makes the difference. I would have no hesitation in recommending Adam and his Team.

Darren · 1 January 2026 · By Design Lincolnshire

Agent replied · 18 December 2025

Dear Darren, Thank you so much for your kind review. It truly means a great deal to me. You and Sarah have been an absolute pleasure to assist throughout this transaction, and I wish you and your family a very happy Christmas and every happiness for the future. Very best wishes, Adam

5/5

Google

First class service from Greg and his team, going that extra mile to make sure the sale and purchase completed even through changes in the sale process. Highly recommended. Steve and Janet.

Steve · 25 December 2025 · By Design Greg Perrins

Agent replied · 25 April 2026

Thanks Steve and Janet it was an absolute pleasure, wish you all the best in your new home.

5/5

Google

While selling our property was proving notoriously fraught and opaque, when we switched from another agent to David, the contrast was stark. David's friendly and proactive attitude from advice and timely communication to chasing third parties for answers helped drive the sale, overcoming a broken chain and other impediments. David's wealth of experience and cheer helped us keep faith in the process and render it transparent. This conscientious enthusiasm was delivered with a light touch. We are very grateful.

Peter · 22 December 2025 · By Design Woolwich

5/5

Google

We have recently worked with James. He made the whole process very easy and stress free. He was always on hand to answer any questions/ queries we had, gave great advice and support throughout. James was very knowledgeable, would definitely use him again.

Charlotte · 18 December 2025 · By Design Greg Perrins

Agent replied · 18 June 2026

Thank you Charlotte and Cameron for being amazing customers, the pleasure truly was all ours! Enjoy your gorgeous home and have the biscuits at hand if I am ever passing. All the best for 2026, have a fantastic Christmas. James

5/5

Google

Cannot praise James too highly. Every question i had, was answered with an incredible depth of knowledge & understanding. Personable & friendly attitude, completes a faultless customer experience.

Mike · 18 December 2025 · By Design Greg Perrins

Agent replied · 18 June 2026

Thanks Mike, we are really happy to have been able to help you on your property journey. Have a fantastic Christmas and a prosperous 2026.

5/5

Google

Great experience. James arrived on time and was professional and very knowledgeable. I was really pleased with my valuation and would highly recommend him to my friends and family

Sharon · 18 December 2025 · By Design Greg Perrins

Agent replied · 18 June 2026

Thanks Sharon, I know you had your valuation out of curiosity however if you ever wish to market your home I would absolutely love to be the agent that works with you. Your home is a dream property to list. You have a little paradise and if I were you I'd enjoy it as long as possible. Thank you so much for the review.

5/5

Google

Aliya has been an outstanding agent, always available at the click of a finger. She responds quickly to any queries and brings a bubbly, kind, and accommodating energy to every interaction. Her empathy and ability to understand individual needs make the process seamless and reassuring. Aliya is not only incredibly helpful to sellers but also provides invaluable support to buyers, ensuring both sides feel guided and cared for. Her expertise in the field shines through in every step, and I would wholeheartedly recommend Aliya by Design to anyone seeking a trusted, professional, and personable agent. Truly an expert in her field.

Hamida · 16 December 2025 · By Design Leicestershire

Agent replied · 15 December 2025

Thank you so much for such a wonderful review. It was an absolute pleasure supporting you throughout the process, and I’m so glad you felt reassured and well-looked-after. I really enjoyed working with you. Exciting times ahead!

5/5

Google

It’s rare to meet someone as exceptional at their craft as Will. His professionalism, approachability and knowledge are a genuine breath of fresh air. Will has made the sale of our house a smooth, stress-free experience from start to finish. I cannot recommend him highly enough. If you’re looking for a property agent who truly cares and delivers outstanding results, look no further.

Billy · 29 November 2025 · By Design Bristol

5/5

Google

Will has been an absolute delight to work with. From the moment I called him after seeing one of his “Sold” signs to the current day his professionalism and polite manner has made the whole process of selling our house so much easier. He was extremely hands on with the listing and all of photography (not to mention efficient) and his marketing campaign sold our house (above asking) within a week. I would highly recommend trust Will with selling your home!

Cloe · 29 November 2025 · By Design Bristol

5/5

Google

After 7 months of my property being on the market with a high street agent, I was recommended William. Within a week of our first meeting he had arranged many viewings which led to a sale! Will dealt with everything himself including viewings which made things so much easier. Will is professional, approachable honest helpful and enthusiastic. Communication is excellent. I would highly recommend him. In fact I have.

Rachel · 29 November 2025 · By Design Bristol

5/5

Google

From our first contact with William Swinburn from By Design we knew this was going to be a very different and refreshing experience. William’s enthusiasm and interest in our property was incredible. The video that William shot and presented was amazing in showing the property in all its glory and we have had so much positive feedback in a short space of time. With enquiries coming in now we know we will get a positive result soon thanks to William. Tom and Jill Martin

Tom · 28 November 2025 · By Design Bristol

5/5

Google

Both Marie and Kirsten have been excellent regarding the sale of our house. I cannot imagine any other estate agent who would been able to support us in the same way, particularly as aspects were quite tricky requiring them to chase the buyers on our behalf, on multiple occasions. Their marketing process also was second to none with use of videos and social media, such that our house sold within the week. Cannot thank them both enough.

Aye · 25 November 2025 · By Design Northamptonshire

5/5

Google

There is no doubt, the sale was a challenge with our property being somewhat niche and listed. The agent, Marie Fritz stuck to the task with unbelievable enthusiasm throughout a prolonged sale process. Marie was tenacious and so organised in bringing solicitors buyers and sellers together once a sale was agreed. I am so pleased with Marie’s professionalism and commitment and would have no hesitation in recommending

Sam · 20 November 2025 · By Design Northamptonshire

5/5

Google

Both Marie and Kirsten have been excellent regarding the sale of our house. I cannot imagine any other estate agent who would been able to support us in the same way, particularly as aspects were quite tricky requiring them to chase the …

Ayema · 19 November 2025 · By Design Northamptonshire

5/5

Trustpilot

Amazing!

Both Marie and Kirsten have been excellent regarding the sale of our house. I cannot imagine any other estate agent who would been able to support us in the same way, particularly as aspects were quite tricky requiring them to chase the buyers on our behalf, on multiple occasions. Their marketing process also was second to none with use of videos and social media, such that our house sold within the week. Cannot thank them both enough

Arlana · 18 November 2025 · By Design Northamptonshire

5/5

Trustpilot

Sale of a listed property

There is no doubt, the sale was a challenge with our property being somewhat niche and listed. The agent, Marie Fritz stuck to the task with unbelievable enthusiasm throughout a prolonged sale process. Marie was tenacious and so organised in bringing solicitors buyers and sellers together once a sale was agreed. I am so pleased with Marie’s professionalism and commitment and would have no hesitation in recommending.

Andy · 17 November 2025 · By Design Northamptonshire

5/5

Google

Will did an outstanding job helping us through the entire process. He was very professional and knowledgeable, and always available to answer any questions. He not only guided us through the sale of our house but also provided valuable advice on buying, going out of his way to help us negotiate on our purchase! We truly appreciated his clear communication, patience, and expert advice at every stage. Couldn’t have asked for a better agent - highly recommend!

Tammie · 16 November 2025 · By Design Bristol

5/5

Google

Very professional service at all stages of our transaction. We would have no hesitation in recommending William at By Design Bristol to others.

Emma · 7 November 2025 · By Design Bristol

Agent replied · 7 May 2026

Thank you, Emma! 🥂 …

5/5

Google

William came with high recommendations and provided excellent service and never failed to back up the recommendation that was given. Seemless service throughout with great attention to detail and always willing to go the extra yard! Thank you

Chris · 1 November 2025 · By Design Bristol

5/5

Google

William has been wonderful to work with on our purchase. Super responsive, easy to communicate and never have to chase! We are yet to complete however it’s been a great experience so far.

Pippa · 1 November 2025 · By Design Bristol

5/5

Google

Exceptional service from the whole team at Norwich branch of Fine and Country-from the moment that Darren came to value our property, the support from the whole team whilst we were looking for a property to buy, especially both Richard’s and the exceptional skills of Julie getting us over the line. Start to finish the team made a difficult journey as easy as possible. The photos and the write up were brilliant and the house looked fab. Would thoroughly recommend to anyone wanting to put their house on the market in Norwich area. So many thanks. Hannah and Andy

Hannah · 31 October 2025 · By Design St Neots

Agent replied · 31 August 2026

Thank you so much for taking the time to write such a wonderful review, we really appreciate it and it means a lot to the whole team. We're so glad we were able to help you both and wish you all the very best in your new home.

5/5

Google

We had a fantastic experience selling our house in Southville with Will. From start to finish, it was refreshing to deal with just one person throughout the entire process. He got great photos taken and marketed it really well, he also personally conducted every single viewing. His communication was spot on and kept us informed at every step. Thanks Will. Highly recommend!

Josh · 10 October 2025 · By Design Bristol

Agent replied · 21 July 2025

Hi Josh, Thank you. Please do not hesitate to get in touch if I can be of service again in the future. Best, William

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about By Design

How many reviews does By Design have?

By Design has 398 reviews across its 17 offices, rated 4.8 out of 5 overall: 315 on Google, 15 on Facebook, 67 on Trustpilot, 1 on allAgents. Company-wide Trustpilot reviews for By Design are counted once, not once per office.

Which By Design office has the most reviews?

Saint Neots has the most, with 155 reviews rated 4.6 out of 5, followed by Bristol with 122.

Where are the By Design offices?

The 17 By Design offices, by town:

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