Every review we hold for the Lincoln office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAdam was outstanding in his proactive approach throughout our moving process. He is highly knowledgeable, approachable and supportive. Communication is key when moving home, and Adam is indeed exceptional when it comes to keeping all parties in the loop . Moving home can be stressful, but it certainly was a smoother run as a result of his dedication . We would not hesitate recommending Adam Lascelles at By Design Homes, Lincolnshire. A true professional in his field !
Thank you,
Ian and Dee
Evie · 17 September 2026
Agent replied · 16 September 2026
Dear Ian and Dee, Thank you so much for your kind review. It truly means a great deal to me. You were an absolute pleasure to assist throughout the transaction, and I wish you both every happiness in your beautiful new home and for the future. Very best wishes, Adam
★★★★★ 5/5
GoogleAdam’s incredible support and professionalism made all the difference in successfully selling my property. He truly goes above and beyond standard expectations. For instance, when a viewing took place while I was away, he actually swept fallen leaves and branches off the driveway just to perfect the presentation! Furthermore, his communication is unmatched, he kept the conveyancing process moving forward even while he was away on vacation. They say communication is key, and Adam absolutely excels at keeping everyone aligned and updated every step of the way.
If you are looking for an exceptional estate agent, look no further than Adam Lascelles at ByDesign. He sets the standard for outstanding service, making the entire process seamless. Highly recommended!
Juliana · 1 September 2026
Agent replied · 27 August 2026
Dear Juliana, Thank you so much for your kind words; it means a great deal to me. It was an absolute pleasure to represent your home, and you were such a lovely client to assist. I wish you all the very best for the future and every happiness. Very best wishes, Adam
★★★★★ 5/5
GoogleWe have worked with many estate agents over the years. Adam is simply the best of them. A true professional, holding himself to standards of service and communication not seen in the industry. He is also a courteous and lovely person to deal with. Adam from our experience brings true value-add being far removed from the ‘put it on Rightmove and hope it sells’ approach of most agents. With Adam we certainly achieved better and faster results. We cannot recommend him highly enough.
Hayley · 1 August 2026
Agent replied · 30 July 2026
Dear Hayley, Thank you so much for your kind review. It truly means a great deal to me. You and Martin have been an absolute pleasure to assist throughout this transaction, and I wish you and your family every happiness in your new home and for the future. Very best wishes, Adam
★★★★★ 5/5
GoogleAdam has been an absolute pleasure to work with! We purchased our new home via Adam and the communication, support (emotional and otherwise!) and knowledge he provided was incredible. He offered, and provided, next-level support with our sale when our London agent was failing us, ultimately leading to a successful move! Adam has a collaborative, communicative and low pressure way that is sorely missing from other agents. I have no hesitatation in recommending Adam!
Chris · 1 September 2026
Agent replied · 17 August 2026
Dear Chris, thank you so much for your incredibly kind words. It was an absolute pleasure to help you through the process and I’m delighted everything came together successfully and that you are enjoying your new home. Wishing you and your family every happiness for the future. Very best wishes, Adam
★★★★★ 5/5
GoogleAdam was instrumental in making the purchase and sale happen he highlighted the Benifits of the property and was able to meet the seller and buyers requests. He acted as a perfect mediator to allow us to Exchange in four weeks. His connections in the field reassured us when questions Arose and these were easily dealt with making sure the purchase stayed on Track.
Hudson · 10 September 2026
Agent replied · 16 September 2026
Dear Hudson, Thank you so much for your review and kind words; they really do mean a lot to me. I’m so pleased I was able to help, and you were an absolute pleasure to assist. I wish you both every happiness in your new home and all the very best for the future. Very best wishes, Adam
★★★★★ 5/5
GoogleWe recently sold our house with Adam. We couldn’t have been happier with the level of communication and service that we recieved throughout. From
weekly check-ins to discussing every viewing, it really felt like a partnership. Adam was also very thorough in qualifying viewings and brought years of expereince to guide us through the whole process. I wouldn’t hesitate to reccomend him.
Alex · 1 September 2026
Agent replied · 23 August 2026
Dear Alex, Thank you so much for your kind review. It truly means a great deal to me. You have been an absolute pleasure to assist throughout this transaction and I wish you and your family every happiness in your new home and for the future. Very best wishes, Adam
★★★★★ 5/5
GoogleI would highly recommend Adam to anyone thinking of selling their home. He has been brilliant throughout and I’m sure I wouldn’t have sold my house so quickly and easily had I used someone else. Adam is friendly, very efficient and keeps both buyer and seller fully informed of progress. I wouldn’t use anyone else for future sales!
Marion · 1 August 2026
Agent replied · 1 August 2026
Dear Marion, Thank you so much for your kind review. It truly means a great deal to me. You have been an absolute pleasure to assist throughout this transaction, and I wish every happiness for the future. Very best wishes, Adam
★★★★★ 5/5
GoogleAdam was incredibly helpful and supportive throughout the buying process for me. Nothing was too much trouble for him and I would thoroughly recommend him as an Estate Agent …. I certainly know who I will be calling in the future if I sell the beautiful property I have purchased!
Annmarie · 27 August 2026
Agent replied · 28 August 2026
Dear Annmarie, thank you so much for your incredibly kind words. It was an absolute pleasure to help you through the process, and I’m delighted that everything came together and that you’re enjoying your new home and the incredible view! Wishing you every happiness for the future. Very best wishes, Adam
★★★★★ 5/5
GoogleAdam Lascelles did an outstanding job helping me sell my house. From the very beginning, he was professional, knowledgeable, and truly understood the local market. Adam kept me well-informed throughout the entire process and always made himself available for any questions I had. His attention to detail and dedication made what could have been a stressful experience feel straightforward and seamless. Thanks to Adam’s expertise, my house sold quickly and for a great price. I couldn't have asked for better support. Highly recommend!
Timothy · 1 October 2025
Agent replied · 23 January 2025
Dear Tim, It was a pleasure helping you and your family. Thank you so much for your lovely review and kind words; it's greatly appreciated. I wish you all every happiness for the future. Very best wishes, Adam
★★★★★ 5/5
GoogleHaving dealt with Adam in a previous sale, he was the most obvious go-to person when we decided to sell the Manor House. We were already very familiar with his professional and straightforward approach - and his handling of any complexity that arose, where many would have given up along the way (myself included), was an example of sheer patience, tenacity and determination. His rapport with clients is textbook customer service, and this, most certainly enhances the value of the brand he represents. Considering the overall positive experience, we have no hesitation in recommending Adam and ByDesign to others secure in the knowledge that he remains our go-to person.
R · 1 October 2025
Agent replied · 24 April 2025
Dear Ray, Thank you so much for your kind review and for trusting me once again to assist your family and represent your beautiful home. I wish you all the best for the future and great happiness in your lovely new home. Very best wishes, Adam
★★★★★ 5/5
GoogleHaving Adam involved in the purchase of our home has been a pleasure. He was professional, proactive and forthcoming throughout the whole process. Nothing was too much of an ask and he dealt with every matter in a very quick manner. He put in a lot of extra work that wasn’t necessarily his responsibility to do in order to push our purchase through quickly. I couldn’t recommend him enough. A very selfless and zealous individual that certainly makes the customer feel number one. Thanks for all your hard work Adam
Tom · 1 October 2025
Agent replied · 23 January 2025
Dear Tom, Thank you so much for your kind review; it really means a lot. You have both been an absolute pleasure to work with throughout this transaction, and I wish you every happiness for the future and a wonderful Christmas in your beautiful new home. Very best wishes, Adam
★★★★★ 5/5
GoogleWhat an amazing service from start to finish on our recent and complicated house sale from Adam Lascelles at By Design Homes Lincolnshire. Having enquired with other high end specialist Estate Agents, Adam was head and shoulders above the competition and his honesty, integrity, professionalism, dedication and support from day one left us in no doubt that he was the perfect agent to sell our much-loved family home. All moves can be traumatic, and ours was particularly complicated, but Adam leaves nothing to chance and with outstanding communication throughout kept us up to date to make sure the move was as smooth and stress free as possible. But Adam goes even further, often stepping in to overcome issues with buyer and vendor solicitors, surveys and just keeping the sale moving forward for everyone involved. Adam secured the perfect buyers, sale price and yet remains in contact today, providing help and advice for our next chapter. Truly outstanding, five stars and then some and very highly recommended. Thanks so much Adam!
Jason · 1 October 2025
Agent replied · 28 July 2025
Dear Jason, Thank you so much for your kind words. It was my absolute pleasure to represent your family home, and you were such lovely clients to assist. I wish you all the very best for the future and every happiness, and I'm always on hand if you ever need any help or assistance. Very best wishes, Adam
★★★★★ 5/5
GoogleAdam Lascelles was the most communicative property agent we have had the pleasure of doing business with. As with many UK property transactions there were some uncertainties and delays along the way. Whenever asked for clarifying information, Adam was almost immediate with his response, even late at night or at the weekend.
When we met him to collect the keys for the property he was a delight to chat to and made us feel immediately at home in our new surroundings.
We couldn’t recommend him highly enough and will be looking to utilise his skills again if required in the future. Thank you!
Tristan · 1 October 2025
Agent replied · 9 August 2025
Dear Tristan, Thank you so much for your kind review. It truly means a great deal to me. You and Katherine have been an absolute pleasure to assist throughout this transaction, and I wish you and your family every happiness in your new home and for the future. Very best wishes, Adam
★★★★★ 5/5
GoogleAdam has been the best estate agent we have ever dealt with by a country mile. His attention to detail, personal touch and ability to tap into exactly the right type of buyer enabled us to sell a fairly niche property on our desired timeline. He expeditiously achieved this where others had failed. He was open, honest, friendly and professional throughout, and he got results. If we ever move again we will most certainly be looking him up again!
Mike · 1 October 2025
Agent replied · 23 January 2025
Dear Mike, thank you so much for your review and kind words; they really do mean a lot. I am so pleased I was able to help you and your family, and both you and Fiona were an absolute pleasure to assist. I wish you all every happiness in your new home and for the future. Very best wishes, Adam
★★★★★ 5/5
GoogleBy Design. Where to start; after being unsuccessful with previous high street agents we thought we would try an independent agent. Adam was nothing but realistic and honest throughout the whole process. Adam was always readily available to answer questions and queries quickly. Our house was/is an old Methodist Chapel which is/was totally unique. Unique is what Adam specialises in. So if you want professionalism from a agent who’s experience is immense then look no further than Adam Lascelles
Helen · 1 October 2025
Agent replied · 23 January 2025
Dear Helen, Thank you so much for your kind words. It was my absolute pleasure representing your beautiful home, and you and Andy were so lovely to have as clients. I wish you every happiness for the future, and I hope you enjoy the hamper! Very best wishes, Adam
★★★★★ 5/5
GoogleWe had the pleasure of working with Adam during a challenging property sale, and he exceeded our expectations. Adam kept us well informed every step of the way and continuously pushed for the sale to succeed. His resilience and dedication were truly exceptional, making us feel confident and secure throughout the process.
We are extremely grateful for Adam's hard work and doubt that any other estate agent would have shown such commitment.
Thank you, Adam.
Sarah · 1 October 2025
Agent replied · 24 April 2025
Dear Sarah, thank you so much for your kind review, it really means a lot. You and Ant have both been an absolute pleasure to help throughout this transaction, and I wish you both every happiness for the future.
Very best wishes Adam
★★★★★ 5/5
GoogleThanks Adam for all your help in selling our premium property. From the original discussions, quality marketing, clear and concise updates you made this a great experience for us. Having used many other agents in the past, Adam is way ahead of the other options, his appetite for success really makes the difference. I would have no hesitation in recommending Adam and his Team.
Darren · 1 January 2026
Agent replied · 18 December 2025
Dear Darren, Thank you so much for your kind review. It truly means a great deal to me. You and Sarah have been an absolute pleasure to assist throughout this transaction, and I wish you and your family a very happy Christmas and every happiness for the future. Very best wishes, Adam
★★★★★ 5/5
GoogleFrom the moment I made the viewing enquiry, Adam was exceptional. Always quick to respond, clear and concise in every communication, and incredibly reliable whenever I had questions. Adam made the entire process seamless and acted as a strong, professional bridge between myself and the seller. Adam’s dedication, honesty, transparency, and proactive approach truly stood out. I couldn’t have asked for a better experience. I highly recommended Adam to anyone looking to buy, or sell a home.
Garry · 22 July 2025
Agent replied · 12 August 2025
Dear Garry, Thank you so much for your kind words. It was an absolute pleasure assisting you and your family with your purchase, and I wish you all every happiness in your new home and for the future. Very best wishes, Adam
★★★★★ 5/5
GoogleAn exceptional Estate Agent who offers a genuine and very unique experience, intertwined with utter professionalism and tenacity. He works tirelessly in the background so that everything somehow falls into place just when you were expecting the worst. My own successful sale was solely down to Adam who intervened when other buyers in my chain started to play games with the conveyancing process which jeopardised the exchange and completion dates which I had been asked to work to. Customer service doesn't come better!.... One last thing..... He's a really nice guy, you cannot help but like him!
B · 18 June 2025
Agent replied · 18 June 2026
Dear Martyn, Thank you so much for your lovely review. I am delighted to have been able to help both of you. You were absolutely amazing, and it was such a pleasure to assist you. Very best wishes, Adam
★★★★★ 5/5
GoogleWhat an absolute joy it was working with Adam. Working together on a chain with several problems and several difficult characters, Adam was always on hand with either excellent solutions or his great sense of humour. I wish I had Adam on every chain I'm involved in as they would just go through a whole lot smoother - a true professional.
Paula · 1 October 2025
Agent replied · 23 January 2025
Dear Paula, Thank you so much for your kind words and review. It was an absolute pleasure working alongside you, and I hope I have the pleasure of working with you again in the future. Very best wishes, Adam
★★★★★ 5/5
GoogleSuch a bespoke & unique experience dealing with Adam, from the initial contact he made us feel important. He has helped us with our search for our new home. He is very knowledgeable of the locations and houses in his portfolio. We would recommend Adam to anyone that is looking for a the VIP stress free experience 😊 …
Tracy · 20 September 2025
Agent replied · 22 September 2025
Dear Tracy, Thank you so much for your kind review. It was an absolute pleasure assisting you and your family with your new home. I wish you all every happiness for the future. Very best wishes, Adam
★★★★★ 5/5
GoogleFantastic service. Went above and beyond what was expected. Could not recommend Adam enough.
Matthew · 30 July 2026
Agent replied · 30 July 2026
Dear Matthew, Thank you very much for your kind review. It was an absolute pleasure to assist you, and I'm delighted we finally got everything over the line. Wishing you every happiness for the future, and I hope you enjoy building your dream home. Very best wishes, Adam
★★★★★ 5/5
GoogleI have worked with Adam on a number of projects at three separate agencies over the past 10 years. Adam is kind, thoughtful and above all an exceptional agent. He puts the customer first and seeks to ensure the best outcome for everyone he comes into contact with. Highly recommended!
CHRIS · 29 September 2025
Agent replied · 11 October 2025
Dear Chris, Thank you so much for your kind words and review. It is always an absolute pleasure working alongside you and PVS Media. Very best wishes, Adam
★★★★★ 5/5
GoogleAmazing doesn't quite describe Adam's help throughout the whole process of purchasing our house.
He's been attentive, innovative, kind, resourceful and communicative from start to finish.
We would not hesitate in recommending him to others.
Thank you Adam!
Holly · 1 October 2025
Agent replied · 4 May 2025
Dear Holly, thank you so much for your lovely review; I’m truly grateful. It was an absolute pleasure to assist you, and I’m so happy for you, James, and Angus (I absolutely love the picture!). Wishing you all every happiness in your new home and all the best for the future. Very best wishes, Adam
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