By Design reviews in Saint Neots, Bristol, Northamptonshire and 14 more

★★★★★ 5/5

Google

Marie always goes above and beyond. Not only with the selling of a property but the search for your next home. Marie always seems to be one step ahead of any problems, always at the end of the phone to calm those nervous days, to offer advice and guidance. Marie is the voice of reason when needed. Would highly recommend Marie for that personal luxury estate agent experience.

Fiona · 16 September 2024 · By Design Northamptonshire

★★★★★ 5/5

Google

Marie is a very different type of agent all together. After many bad experiences with the 'typical' high street agents who had no communication skills and where the sale kept falling through, having Marie was a breath of fresh air. She kept me up to date with everything, was always a phone call away 24/7 and always had my best interest at heart. She would go out of her way to make sure we found the right buyer and that it actually completed. She would always give me prompt viewing feedback and I felt like I had someone on my team who I could trust. She is more expensive than the typical high street agent but she is 100% worth the money. You will have a much smoother sale and more peace of mind with Marie. There is no comparison between Marie and other estate agents. She's one in a million and worth every penny. Thank you Marie!

Suzanne · 16 September 2024 · By Design Northamptonshire

★★★★★ 5/5

Google

Marie acts for the seller of the property that I am purchasing and I am very impressed by the way Marie has gone above and beyond and communicated with all parties within the chain, her efficiency and professionalism are the reason that we have exchanged contracts and avoided usual long delays, even though she was not my agent, she still managed to keep me and the seller informed at all time. If I was to sell a property I will no doubt be using Marie.

C · 16 September 2024 · By Design Northamptonshire

★★★★★ 5/5

Google

Marie Fritz was not our estate agent. She was acting on behalf of the couple whose house we were purchasing. From the start she was very professional - the information she gathered, photos & videos that she arranged for the house, we're all first class. If we had any questions, she had the answer or set wheels in motion to find it in no time. She set up a WhatsApp group between us & was available to contact 24/7, answering when she could, even over the weekend. She kept in touch with the various buyers/sellers, estate agents & solicitors within the chain, updating & chasing when necessary. The whole process took longer than we would have liked (through no fault of Marie's) but she worked tirelessly till the end. We are more than happy to recommend her & give her a five star review. Karin Wilkinson & Andrew Walker

Karin · 16 September 2024 · By Design Northamptonshire

★★★★★ 5/5

Google

I cannot recommend Marie Fritz from the Northampton office of the By Design Estate Agents highly enough. We recently purchased a house where Marie was the Estate Agent and with her help we went from Offer accepted to in the house within 22 working days. It was a wild ride, but Marie was extremely good at guiding us through the process and answering our questions. It was clear also that she was working well with the vendors and having that high level of communication between parties is what allowed the process to move quite so efficiently. Marie also did all of this in an extremely personable manner which always makes something like making a large investment such as buying a house much more comfortable. I have recommended Marie to several friends and relatives since we worked on our purchase and will continue to do so. It is worth noting that although Marie Fritz is based in the By Design Northamptonshire office that our purchase is in Bedfordshire and I know from conversations that Marie also works in Buckinghamshire. Marie was happy to travel to ye olde Beds for us and our vendors so don't let that put you off if you are not in Northamptonshire itself.

Amber · 16 September 2024 · By Design Northamptonshire

★★★★★ 5/5

Google

Marie is truly inspirational ! I feel incredibly fortunate to have been introduced to Marie. From our initial introduction it’s been positivity every single step of the way. Marie always makes herself available, and with her vast experience, her drive, her eye for detail, and coupled with her warm personality makes Marie a true standout champion! Literally within 18 working days, Marie has successfully steered the sale of our home at a higher price than we anticipated, through to exchange today. “If you want the best, forget the rest, contact Marie”

Andy · 16 September 2024 · By Design Northamptonshire

★★★★★ 5/5

Google

We tasked Marie Fitz of By Design Homes to sell our property, above a minimum value and within a six-week period. This was so we could purchase the house of our dreams that was on the market, knowing we had to react quickly. Exercising her expertise, Marie was successful, she found a buyer within a few weeks who offered an acceptable price. She kept us informed throughout the process, was always available, and her ‘bubbly’ enthusiasm was infectious. She was the consummate professional.

Alan · 16 September 2024 · By Design Northamptonshire

★★★★★ 1/5

Trustpilot

ByDesign

This relates to the Cobham franchise. Our rental property was taken on ByDesign a few years ago as part of a transfer from another agent. The service and communication has been astonishingly poor from beginning to end. Emails not answered for weeks or months. Rental Payments suddenly not delivered for up to four months, and then months trying to find out what has happened. And now the office is ghosting all calls, emails and texts chasing a missing deposit for our previous tenants and a missing rental payment for us. I know very poor reviews can sometimes be seen as just one disaffected customer. But this place is truly dreadful. The rest of the franchise seems professionally run. This one is not and I know from talking to a check out agent that we are not the only former client in this position or a similar position.

Tom · 6 September 2024 · By Design St Neots

★★★★★ 5/5

Google

Finding a decent software is never an easy task but the guys at KPR have delivered. All the team are super knowledgeable and helpful.

David · 31 August 2024 · By Design Bristol

★★★★★ 1/5

Google

Being generous with one star

John · 31 August 2024 · By Design St Neots

★★★★★ 5/5

Google

Professional service every time.

Mansour · 31 August 2024 · By Design St Neots

★★★★★ 5/5

Google

It's a good city to live in having many tourist destinations near to it

Anmol · 31 August 2024 · By Design St Neots

★★★★★ 5/5

Google

Fabulous service yet again from F&C! I’ve sold 3 houses with them in 15 years. Never fail to deliver - beats the other agents hands down

Victoria · 31 August 2024 · By Design St Neots

★★★★★ 1/5

Google

Phoned the branch to sell our house, told the sales team would call us, they didn’t. Waited 2 weeks, filled in an online form asking for a valuation. A week later still no contact. Needless to say won’t be bothering a third time.

Emily · 31 August 2024 · By Design St Neots

★★★★★ 5/5

Google

Shout out to a fantastic charasmatic team that is fine and country norwich. You will recieve a phenomenal service with that caring touch that most agents tend to miss out. If you are looking for an EA that goes that extra mile then look no further, they should be very proud of what they do and are a credit to the fine and country name.

Kai · 31 August 2024 · By Design St Neots

★★★★★ 1/5

Google

I've taken my time to write this review because I wanted to make sure the facts I had were substantiated and cross reference my experience with that of others. To anyone wanting to RENT with this excuse for a company, don't bother unless you are absolutely minted, aristocratic, come from a long line of wealthy people, or have millions in the bank. I'm writing this because they are disgusting in their practices and how they approach anyone they see as 'lesser' than what they represent. They are ELITIST, will not touch you with a barge pole if you don't have what 'they' deem as a 'modest' income, then will lie through their teeth that the 'vendor' has other people lined up or 'the property is now off the market', within 24 hours of them excitingly encouraging you and categorically confirming the property is available. It's important people read this and understand, because I have seen posts all over social media whereby as soon as you claim you are a lone parent, estate agents instantly shun you and assume you must be antisocial or claiming state benefits (no right to judge anyone who does!) One of the first things she said to me was 'are you on Universal Credit', at first I thought, why would they ask that, because Universal Credit (as we all should by now know) does not imply you are on benefits, people that work 60 hour weeks get Universal Credit, but of course, it made sense, the reason she was asking was basically a 'posh' more reasonable sounding way of asking 'are you on benefits.' To anyone reading this who has been turned down for the above reasons inclusive of those who have children, my heart goes out to you, I'm sorry you had to go through that, because I only did it ONCE, I set my heart on a property and they snatched it from me in such a judgemental fashion, I won't be going any further with my hunt for a house, we are just going to buy what we want. What it does to you physically & mentally isn't worth sacrificing your mental wellbeing for. The 3 bed barn conversion in Gisleham (Church Farm Barn), they knew I had my heart set on it, saw my financial details which was a disposable income of 5k per month, but because I said I had mobility issues and lone parent to 2 children, they judged me, then sent me a ridiculous email clearly lying through their back teeth as to why (friends of his want to rent it). If they think I'm going to believe that story they can think again, especially where this was 9 weeks ago and the property has only just come off the market, and within the email she made sure to cover her back by saying; 'the property will stay on the market until he advises us otherwise.' They're an ELITIST company, if you're not throwing pound signs at them, they will chew you up and spit you out. Disgusting in 2024 you're querying whether someone is on 'Universal Credit' because in that moment you feel as a company you're 'better' than us 'lesser mortals', even though I don't claim any means tested state benefits. There are people out there with children who have ambition, on benefits, have successful careers, divorced etc that need a roof over their head or want a better life for themselves, you don't have ANY right to judge them all in the name of lining your pockets from someone that matches the 'elite' criteria you seek. I now turn over 7k per month, good luck with your 'elite' crowd, people like myself and many others out there are the type to pay our rent on time and unproblematic, those who you think are better will be the first ones to give you grief because of their status! If you're a lone parent (male or female) and struggling to find an estate agent who will take you seriously after constantly filling out those forms, you're not going mad, THEY are the problem, not you. These people lack integrity, morals and are unscrupulous to a fault, save yourself the bother and use platforms such as Open Rent that bypass estate agents.

SJ · 31 August 2024 · By Design St Neots

★★★★★ 4/5

Google

Fine & Country Norwich offers top-notch real estate services with a dedicated team possessing extensive local knowledge. They excel in both buying and selling properties, ensuring smooth transactions. Their focus on luxury properties is evident in their high-quality listings and personalized service, making them a prime choice for premium real estate needs in Norwich.

Scranny · 31 August 2024 · By Design St Neots

★★★★★ 5/5

Google

From start to finish, this was an extremely professional and personable experience, the advice on pricing was spot on. Once we had a buyer, everything was proactive resulting in a hassle free and pleasant sale, All at Fine and Country where excellent, friendly yet professional, and I thank them for their efforts. We would definitely use them again.

Paul · 31 August 2024 · By Design St Neots

★★★★★ 5/5

Google

We originally purchased our house with Fine and Country 6 years ago and have now just sold it with them, due to move on Friday. They are consistently professional and friendly, they helped us no end with our recent sale with chasing solicitors etc. Julie esp. was so helpful and every time we called up we were met with Richards happy voice. If you want mature professional estate agents this is where you need to be.

Heidi · 31 August 2024 · By Design St Neots

★★★★★ 5/5

Google

The team at Fine & Country were brilliant, can't thank them enough for all the help and support they gave us. Whilst we were the buyer of the property they were dealing with, they were a lot more helpful than the estate agent who acted for us on our sales process. They always responded quickly and helped whenever they could, even if it wasn't their place to do so. Hope we don't have to sell for a long while, but the the F&C would be the people we'd use. Thank you Fine & Country!

Gavin · 31 August 2024 · By Design St Neots

★★★★★ 5/5

Google

The Fine & country booklet showing the house for sale was fantastic, the photographs were excellent. The sales team were very helpful especially James whom we had the most contact with. Julie Vassar who dealt with the after sales was amazing, she kept us informed and was extremely helpful (more so than our solicitor!) as well as being professional.

Kathleen · 31 August 2024 · By Design St Neots

★★★★★ 5/5

Google

Fine & Country were consistently helpful and professional. The market is challenging at the moment. We experienced this change first-hand from the moment the property was advertised, just as the high was coming to an end, until exchange and completion when things looked very different. I’ve been critical in the past about how much estate agents charge but actually Fine & Country worked very hard for their money. Whether the house sells within a month or a year, they offer the same level of service and I am convinced that it couldn’t have been any better with anyone else. I fully recommend the team in Norwich for their Gold Star effort and thank them from the bottom of my heart.

Glenn · 31 August 2024 · By Design St Neots

★★★★★ 5/5

Google

I would highly recommend Fine & Country. From the first meeting I felt confident I would be dealing with a professional and knowledgeable agent. The photos & brochure were excellent. I sold my house in under a week ! Selling a house can be stressful but F&C kept me well informed & the communication was excellent. I really could leave them to it without having to get too involved. Particular thanks to Richard for getting our house sold & also helping us get our purchase agreed. Also to Julie who seemed to have the whole chain under control. They have been a pleasure to deal with.

Wendy · 31 August 2024 · By Design St Neots

★★★★★ 5/5

Trustpilot

Marie Fritz really impressed us with…

Marie Fritz really impressed us with her approach, and her professionalism - she’s on a different level compared to most Estate Agents! Now our go to person for property.

Anon · 8 August 2024 · By Design St Neots