5/5
Maria has been the most charismatic and…
Maria has been the most charismatic and driven agent we have encountered.

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★★★★★
398 reviews across 17 offices and 4 platforms
By Design has 17 offices, in Saint Neots, Bristol, Northamptonshire, Lincoln, Leicestershire, Woolwich, South Devon, HAMPSHIRE, SURREY AND BERKSHIRE, Stamford, Leamington Spa, Central London, Letchworth, Nottingham, South Cambs, Southern Hampshire, St Ives and Warwickshire. Together they have 398 reviews on four platforms, rated 4.8 out of 5 overall.
315
Reviews on Google
All 17 offices
15
Reviews on Facebook
All 17 offices
67
Reviews on Trustpilot
Business-wide
1
Reviews on allAgents
All 17 offices
By Design's 17 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Maria has been the most charismatic and…
Maria has been the most charismatic and driven agent we have encountered.
5/5
Maria has been the most charismatic and…
Maria has been the most charismatic and driven agent we have encountered. Our home being a country manor had a smaller market due to the price and size but Marie brought such enthusiasm and great sales techniques she was able to sell it for the price we wanted in a timescale that suited us. I cannot recommend Marie and her company "By Design " enough
5/5
Professional and stress free service
Alia was so professional and supportive during the time we marketed our home. She went above and beyond conducting all the viewings and giving constructive feedback. She made this a much easier process while we were facing a difficult time personally and took a lot of the stress away. No hesitation in recommending her
5/5
In a class of her own
We had asked Alia in just to give us a rough estimate on our house as we wanted to sell it soon. But she surprised us by actually having a ready willing buyer and we essentially had it sold off market in 24 hours. It was all bit unexpected but a fantastic outcome I would never have believed possible. She is extremely approachable and never stops working hard for her clients. Easy to get hold of and always pleasant and helpful. We are still in the middle of the process but it is so much easier knowing Alia is in control and can step in to advise and assist. Even more, she used her network of contacts to find us an amazing lovely rental to stay in before we finally emigrate, which has made the whole thing so much easier! I would 100% recommend her without hesitation! She is a superstar. Basically, stop reading this, and give her a call!
5/5
Conscientious
Alia at By Design Leicester is very professional, connected and conscientious. She goes beyond the average agent and kept us updated regularly with honest insight. Highly recommend.
5/5
A true professional in her field
A true professional in her field. Estate Agency at its best ! We found Marie to be extremely helpful and took a very proactive approach to assist us in buying our dream home in a short time frame too. Communication was excellent. Nothing was ever too much trouble for her, very approachable and we felt very valued as clients.
5/5
Fantastic service from the valuation through to the completion. Thank you so much Alia!
Thank you so much. I’m thrilled to hear you were pleased from start to finish. It was a pleasure working with you - congratulations on the completion! Warm regards, Alia
5/5
Alia is very professional, connected and conscientious. She goes beyond the average agent and kept us updated regularly with honest insight. Highly recommend.
Thank you so much - that really means a lot! I’m so glad I could keep you in the loop and make things easier along the way. All the best, Alia
5/5
Alia is a very passionate estate agent. She managed the sale of my house with great professionalism and tact. Being able to rely on her knowledge and expertise in addition to her dedication allowed for the process of selling my house to be completed smoothly.
It was a pleasure to work with you. Enjoy your new home! Warm regards, Alia
5/5
Alia is very professional and personable and I would highly recommend her to sellers and buyers.
I appreciate the recommendation. Warm regards, Alia
5/5
I instantly warmed to her as she understood our needs,from that very first meeting that the property in question was not for us. … More
Thank you so much for your kind words! It was such a pleasure to guide you through this wholesome journey, and I’m truly happy to have been a part of it. I’m always here for you, so don’t hesitate to reach out if you need anything in the future. I love what I do and really pleased that your move was so smooth! Warm regards, Alia
5/5
We had asked Alia in just to give us a rough estimate on our house as we wanted to sell it soon. But she surprised us by actually having a ready willing buyer and we essentially had it sold off market in 24 hours. … More
Thank you so much for your wonderful review. I’m thrilled that we were able to achieve such a fantastic outcome so quickly. It was a pleasure working with you, and I’m glad to hear that my support made the process easier. Warm regards, Alia
5/5
First class experience with Alia Khan at ByDesign! Her attention to detail, personalised service, and responsiveness made our recent property search seamless. … More
Thank you so much for your wonderful feedback! I’m so pleased we were able to find your dream home together. It was a joy to work with you, and I appreciate your recommendation. All the best, Alia
5/5
Alia choreographed a 4 house chain with a multitude of unusual circumstances fantastically well despite the multitude of obscure obstacles that would have derailed most completions. … More
Thank you so much for such a heartfelt review! It was truly a pleasure working with you on this complex chain, and I’m so glad we were able to see it through together. Knowing that my efforts made a difference in your journey means a lot. Wishing you all the very best in your new home. Warmest regards, Alia
5/5
Alia is superb. Super attentive to our needs as buyers, follow ups quickly to queries, on the ball with the sales process and helps chase down solicitors on both sides to get the deal down smoothly and hassle free! Added bonus of great … More
It’s my pleasure, and thank you for the kind words! So glad you’re enjoying your new home and looking forward to working again in the future. … More
5/5
An exceptional Estate Agent who really does offer a very unique experience. He works tirelessly in the background so that everything somehow falls into place just when you were expecting the worst. My own sale was solely down to Adam who intervened when other buyers in my chain started to play games with the conveyancing process which jeopardised the exchange and completion dates which I had been asked to work to. His experience and market knowledge is second to none and I have nothing but praise for him. I cannot recommend him highly enough. Thank you Adam!
5/5
How estate agency should be done...
We were impressed with Marie when we met her and within 24 hours she had found a good buyer for our home and off market, too. Marie then kept in very regular contact throughout the process. She had a close eye on the whole chain and stepped in when there were some delays lower down. From deciding to sell to walking into our new home took less than 12 weeks and we have Marie to thank for this. Such a refreshing approach!
5/5
Thank you Marie for helping us find our…
Thank you Marie for helping us find our dream home! You were professional throughout and your communication was excellent. We felt kept in the loop at all times and your knowledge and assistance eased the process massively.
5/5
5 Star Service
Marie from ByDesign is a breath of fresh air. From the initial meeting, through to marketing and then selling our property and through to completion, we received 5 star service all way, even when met with some problems lower down the chain. Thank you so much Marie, we would not hesitate in recommending you. This is how estate agency should be done!
5/5
James redefined property purchasing for us. He is knowledgable, most questions were answered on the spot and anything he didn't know he was honest about and followed up with by the time we had got home, no nonsense. Open and easy communication to facilitate quick progression of the purchase. House buying is supposed to be stressful and James changed all that for us. Couldn't recommend higher!
Thank you so much for taking the time to leave a review. I really do appreciate it. All the very best. James
5/5
I could not recommend James enough ! He is a breath of fresh air in the estate agency business . He’s professional, knows the market and above all works on your behalf to sell your home ! He also shows purchasers around your home and does not get someone else to do it which is unlike others in the area . He’s not about just getting your listing he will work on your behalf until completion and beyond if needed ! If you want a professional that really cares he’s definitely your man !
Thanks so much Liz, for your lovely review. I really do appreciate it. I look forward to working with you again in the future.
5/5
James offers simply the best service, being head and shoulders above others and leading on all the aspects of estate agency. He offers caring and personal service, which is above and beyond any expectation, and he also has a rich network of trusted contacts to help with any aspect of sale, purchase or development of property solutions. Having also referred him to a friend, they gave similar feedback to me that James differentiates himself to others due to his first class care, knowledge and communication. I would definitely use him again and again and have total confidence to refer him to anyone in future.
Thank you so much for your wonderful review! I really appreciate your comments!
5/5
Home selling and buying can be very daunting, but James made the whole process simple and stress free for my family during the selling of our home and stable yard. From marketing and finding potential buyers he was always available and communicated how each part of the sale would move forward. During what was an emotional time for us, James provided professional, kind assistance and guidance successfully achieving good sales for our two property's. He was always available to answer all of my questions with in-depth explanations, ensuring I fully understood what I was doing and why it was necessary. I have no hesitation in recommending James for the buying and selling of property, his knowledge and experience combined with caring approach made both our sales smooth and successful and more importantly stress free. I highly recommend James and his company to anyone looking for an outstanding service.
Thank you so much for your wonderful review. It is really appreciated. It was wonderful working with you.
5/5
Marie always goes above and beyond. Not only with the selling of a property but the search for your next home. Marie always seems to be one step ahead of any problems, always at the end of the phone to calm those nervous days, to offer advice and guidance. Marie is the voice of reason when needed. Would highly recommend Marie for that personal luxury estate agent experience.
Thank you so much for the wonderful review Fiona, it means the world to me! It was a pleasure working with you ☺️
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Saint Neots has the most, with 155 reviews rated 4.6 out of 5, followed by Bristol with 122.
The 17 By Design offices, by town: