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By Design Northamptonshire reviews

4.8

★★★★★ Excellent

89 reviews across 2 platforms

Towcester Rd, Northamptonshire NN4 8LP

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By Design's Northamptonshire office at Towcester Rd is rated 4.8 out of 5 across 89 reviews on two platforms, including 27 Google reviews rated 5.0. The 62 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

5.0 / 5

27

Reviews on Google

This office

Trustpilot logo

62

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

About By Design Northamptonshire

We are proud to offer a different service, for homes which deserve a national audience and for homeowners who want the care and reassurance of a local, independent, expert agent. Individually independent, yet nationally networked, we offer homeowners a ‘best of both worlds’ service for their move: combining the reach of a powerful international marketing effort, with the individual attention to detail your home deserves. It is a unique proposition built around you, a plan tailored to yours and your family’s needs. Better results, By Design.

Reviews

Every review we hold for the Northamptonshire office, from every platform, shown as written. First names only.

5/5

Google

We cannot recommend Marie highly enough. From our initial valuation right through to completion, her market knowledge, professionalism, and warm approach made what could have been a very stressful process, so much easier to manage. Marie was exceptionally proactive, provided realistic pricing advice, and kept us fully updated at every single stage so we were never left chasing for news. When it came to negotiations and managing the conveyancing chain, her expertise and dedication were invaluable in securing us both a speedy and satisfactory result, despite several challenges along the way.

Philippa · 30 August 2026

5/5

Trustpilot

Marie is a truly exceptional agent

We cannot recommend Marie highly enough. From our initial valuation right through to completion, her market knowledge, professionalism, and warm approach made what could have been a very stressful process, so much easier to manage. Marie was exceptionally proactive, provided realistic pricing advice, and kept us fully updated at every single stage so we were never left chasing for news. When it came to negotiations and managing the conveyancing chain, her expertise and dedication were invaluable in securing us both a speedy and satisfactory result, despite several challenges along the way.

Philippa · 27 August 2026

5/5

Trustpilot

best experience from start to finish

We honestly couldn’t have asked for a better experience with Jacky at By Design. We had our hearts set on moving to a very specific village, but there were no suitable properties on the market. Rather than simply telling us to wait, Jacky went above and beyond by personally writing to homeowners in the area to see if anyone might be considering a move. Thanks to her dedication, persistence and initiative, she found us the absolute perfect off-market home. Throughout the entire process, Jacky was friendly, professional, approachable and incredibly proactive. She kept us informed every step of the way and made what could have been a stressful search feel seamless. If you’re looking for an estate agent who genuinely cares, thinks outside the box and delivers exceptional results, I wouldn’t hesitate to recommend Jacky and the team at By Design. Their service has been outstanding, and we’re so grateful Jacky helped us find our dream home.

Cat · 26 July 2026

5/5

Google

Working with Marie at By Design Homes was a completely different experience from the high‑street estate agent we started with. From the moment she took over, she brought real energy, care, and professionalism to the sale of our home. Marie didn’t just list the property, she marketed it with a far more modern and effective approach. The photography, the presentation, and especially the video and short‑form content she created for Facebook and Instagram gave our home the kind of visibility you simply don’t get with traditional high‑street marketing. She kept us updated throughout, communicated clearly, and made the whole process feel far more supported and organised. Her rates are higher, but the value she brings, through stronger marketing, better engagement, and a more proactive strategy, is absolutely worth the extra cost. We’re genuinely grateful for everything Marie did and wouldn’t hesitate to recommend her to anyone looking for an agent who goes above and beyond, and who truly cares about achieving the best outcome for her clients.

Marie · 20 July 2026

5/5

Trustpilot

Working with Marie at By Design Homes…

Working with Marie at By Design Homes was a completely different experience from the high‑street estate agent we started with. From the moment she took over, she brought real energy, care, and professionalism to the sale of our home. Marie didn’t just list the property, she marketed it with a far more modern and effective approach. The photography, the presentation, and especially the video and short‑form content she created for Facebook and Instagram gave our home the kind of visibility you simply don’t get with traditional high‑street marketing. She kept us updated throughout, communicated clearly, and made the whole process feel far more supported and organised. Her rates are higher, but the value she brings, through stronger marketing, better engagement, and a more proactive strategy, is absolutely worth the extra cost. We’re genuinely grateful for everything Marie did and wouldn’t hesitate to recommend her to anyone looking for an agent who goes above and beyond, and who truly cares about achieving the best outcome for her clients.

Marie-Anne · 2 July 2026

1/5

Trustpilot

Childish Estate Agents, Customers coming to us directly...

Grace Watson was trying to sell our home. Consistently went on holidays and never caught up with us. Spoke about her weeks in Dubai while clients were coming to our door directly to view the property saying Grace never replies to them. By designs needs to either train up staff or stop employing childlike estate agents. You should've seen her email once we sacked her....

Olivia · 8 October 2026

5/5

Trustpilot

Great Service for purchasing home

We had a great experience purchasing our home through this estate agency. The whole process went smoothly, and we were kept informed at every stage. Anna was especially helpful throughout the process, always happy to answer our questions and provide support whenever we needed it. We are very pleased with the service we received and would happily recommend them to anyone looking to buy a home. Thank you for making the process as stress-free as possible.

Mr · 15 July 2026

5/5

Google

We were impressed with Marie when we met her and within 24 hours she had found a good buyer for our home and off market, too. Marie then kept in very regular contact throughout the process. She had a close eye on the whole chain and stepped in when there were some delays lower down. From deciding to sell to walking into our new home took less than 12 weeks and we have Marie to thank for this. Such a refreshing approach!

Becca · 16 September 2025

Agent replied · 5 December 2024

Thank you so much Becca, that means a lot! It all fell into place perfectly. Thank you for entrusting me to help you move, it was lovely working with you! ☺️

5/5

Google

We had the absolute pleasure of having Marie Fritz represent our home, and we couldn’t have asked for a better real estate agent. From start to finish, she was clear, professional, and incredibly knowledgeable about the industry. Her calm and friendly demeanor made the entire process smooth and stress-free, while her sharp insights and recommendations always came at the right moment. Marie truly goes above and beyond for her clients. She kept us well-informed every step of the way, ensuring that we understood everything clearly. Her communication was always prompt and transparent, which gave us great confidence throughout the process. If you’re looking for an agent who is not only experienced but also genuinely cares about her clients, Marie is the one. We are beyond grateful for her hard work and dedication and would highly recommend her to anyone in need of a top-tier real estate professional.

Zetty · 16 September 2025

Agent replied · 22 May 2025

Thank you for the lovely review Zetty. It was a pleasure working with you and I hope you're loving your new home!

5/5

Google

I cannot recommend Marie enough - I fell in love with our new house the moment I saw it online, and Marie was there every step of the way. She is a power house, and not like normal estate agents. Every part of the experience felt personalised, and she navigated through all the inevitable twists and turns!! The whole process to sell our house only took 10 weeks and enabled us to buy our dream house (not being on the market when we offered!) I would not sell a property through any other agent, she is 5* +! If you want the job done - call Marie.

Sarah · 16 September 2025

Agent replied · 5 December 2024

Thank you so much for the kind words Sarah! It’s been such a pleasure working with you and helping you move into your dream home. ☺️

5/5

Google

After we'd made the huge mistake of NOT using Marie at By Design the first time around, we finally saw sense and engaged after a painful 12 months with a high street agent. Marie then added insult to injury by booking more viewings in the first week, than we'd seen in the previous 12 months. The house was swiftly sold for over asking price, and we were then steered expertly through the conveyancing, and exchanged as planned. Thanks Marie, we truly could not have done it without you.

Ben · 16 September 2025

Agent replied · 21 December 2024

Thank you for the kind words Ben! I hate that you had to go through such a difficult experience initially, but I’m very grateful that you entrusted me to sell your lovely home the second time around and that I was able to help you cross the finish line. Thank you for being such wonderful clients!

5/5

Google

Working with Marie Fritz from By Design was a positive experience from the very beginning, her professional approach coupled with her energy and enthusiasm led to the sale of our house being agreed within just 2 weeks of launch. She kept us informed throughout the sale, being quick to respond and always proactive in her approach. Despite the actual sale taking longer than we’d all hoped, we were pleased to have had Marie deal with the sale of our house and wouldn’t hesitate to recommend her in the future.

Mike · 20 April 2026

5/5

Trustpilot

By Design Homes

Working with Marie Fritz from By Design was a positive experience from the very beginning, her professional approach coupled with her energy and enthusiasm led to the sale of our house being agreed within just 2 weeks of launch. She kept us informed throughout the sale, being quick to respond and always proactive in her approach. Despite the actual sale taking longer than we’d all hoped, we were pleased to have had Marie deal with the sale of our house and wouldn’t hesitate to recommend her in the future.

Maria · 14 April 2026

5/5

Trustpilot

Marie is what an estate agent should…

Marie is what an estate agent should be! She is professional and highly skilled but more than that she truly cares about her clients. Our experience with Marie has been terrific. She understands the market and takes responsibility to get your property sold. Other agents spend too much time rationalising as to reasons why a property is not selling. Marie just gets it done. I would be delighted to recommend Marie to anyone and next time we move it will be with Marie at the helm again.

Bill · 11 April 2026

5/5

Trustpilot

Jacky was instrumental in our house purchase.

Having moved into our new home a week again, we are absolutely delighted. Jacky, made this whole process happen, providing a professional and seamless experience at all times. We came across some challenges during our purchase, but Jacky was always available and consistently provided reassurance, professional advice and in a manner which was always approachable . Thank you Jacky, for your role in our purchase of our new home.

Elizabeth · 16 June 2026

5/5

Trustpilot

I recently viewed a property with Sadie…

I recently viewed a property with Sadie and I couldn’t have asked for a better experience. It was my first house viewing and I was there on my own, so I was a little nervous going in, but Sadie immediately put me at ease. She was so warm and welcoming, took her time answering all of my questions, and never made me feel rushed or out of my depth. She made what could have been quite an overwhelming experience feel really comfortable and positive. Genuinely lovely person to deal with. Thank you, Sadie!

Nikita · 1 July 2026

Agent replied · 18 August 2026

Thank you so much for your kind review, we really appreciate you taking the time to complete this and are delighted to hear you had a good experience with Sadie!

5/5

Trustpilot

All agents should be like Oulsnam

We had a viewing with Sadie, from the Bromsgrove team, on the hottest day of the year and felt moved to write a review, as all 5 of us thought she did an incredible job. We arrived early but, instead of waiting outside, Sadie arranged for us to view the gardens first, whilst another couple finished viewing the house. As we moved inside, she had both appointments running alongside each other, somehow managing to answer all of our questions, keep the vendors happy and entertaining our 3 children, who were making it difficult for us to see everything! It was incredibly hot, but she worked so hard to make it a good experience for us, remaining enthusiastic, professional and knowledgeable throughout. All of the children left saying how lovely she was, and it takes a lot to win them over!

Victoria · 26 June 2026

Agent replied · 18 August 2026

Thank you so much for your truly lovely review it is a pleasure to read how pleased you have been with both Sadie and Karen and I have passed your kind comments on to them! We all wish you well with your search and hope you find your dream home soon!

5/5

Google

5 Star Service Marie from ByDesign is a breath of fresh air. From the initial meeting, through to marketing and then selling our property and through to completion, we received 5 star service all way, even when met with some problems lower down the chain. Thank you so much Marie, we would not hesitate in recommending you. This is how estate agency should be done!

Sam · 16 September 2025

Agent replied · 5 December 2024

Thank you for the wonderful review Sam, it means the world to me! I hope you’re loving your new home and thank you for entrusting me to sell your property.☺️

5/5

Google

Maria has been the most charismatic and driven agent we have encountered. Our home being a country manor had a smaller market due to the price and size but Marie brought such enthusiasm and great sales techniques she was able to sell it for the price we wanted in a timescale that suited us. I cannot recommend Marie and her company "By Design " enough

Mark · 16 September 2025

Agent replied · 5 December 2024

Thank you for such a lovely review Mark! It was an absolute pleasure working with you and helping you sell such an incredible home! :)

5/5

Trustpilot

Couldn't recommend enough

Georgie was an absolute pleasure to deal with. She was incredibly responsive and kept me sane throughout a particularly stressful process. Couldn't recommend her and the team at Oulsnam enough!

Matt · 2 July 2026

Agent replied · 18 August 2026

Thank you so much for your 5-star review! It was our pleasure to help you through this journey and we hope you have settled into your lovely home.

5/5

Trustpilot

Excellent experience selling my house

I can't praise Oulsnam's Bournville office, and especially Lissie, highly enough! Throughout my house sale Lissie was helpful, friendly, efficient and communicative. She explained things clearly, kept in touch and always followed through promptly on things she said she'd do. Thanks also to Rachel (especially for pricing my house perfectly) and the rest of the team - I absolutely recommend them.

Heather · 1 July 2026

5/5

Trustpilot

Sold house after trying the traditional way

We used Jacky at InDesign after failing to sell our house with high street estate agents and she did exactly what she promised us she would and she sold our house! I could not ask for more than that. Jacky was very proactive throughout the whole process and her communication was excellent.

Rachel · 2 August 2026

5/5

Google

We found selling our home with Marie of By Design Homes to be a positive experience. Marie proved to be professional and knowledgeable about all aspects of the housing market and reassured us at each step of the process towards a successful outcome. All our queries were dealt with efficiently and quickly. We have no hesitation in recommending Marie.

Mary · 16 September 2025

Agent replied · 22 May 2025

Thank you for the wonderful review Mary, it was such a pleasure working with you both and thank you for entrusting me with the sale of your beautiful home! I hope the move goes well and I wish you the best!

5/5

Google

Just exchanged contracts on selling our home and Marie was instrumental in making the process as quick and seamless as it gets providing clear and professional communication between us and the buyers, I highly recommend ByDesign and Marie in particular to handle the purchase and sale of your property Thank you and keep up the good work

Nader · 20 June 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about By Design Northamptonshire

How many reviews does By Design Northamptonshire have?

By Design's Northamptonshire office has 89 reviews across two platforms: 27 on Google, 62 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is By Design Northamptonshire's rating?

By Design Northamptonshire is rated 4.8 out of 5 across all 89 reviews, and 5.0 out of 5 on Google from 27 reviews, checked 9 October 2026.

Where is By Design's Northamptonshire office?

By Design Northamptonshire, Towcester Rd, Northamptonshire NN4 8LP.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.