Trusted Agent profile · Northamptonshire

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By Design Northamptonshire reviews

4.8

★★★★★ Excellent

89 reviews across 2 platforms

Towcester Rd, Northamptonshire, NN4 8LP

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By Design's office in Northamptonshire, at Towcester Rd, is rated 4.8 out of 5 across 89 reviews on two platforms, including 27 Google reviews rated 5.0.

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5.0 / 5

27

Reviews on Google

This office

Trustpilot logo

62

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

About By Design Northamptonshire

We are proud to offer a different service, for homes which deserve a national audience and for homeowners who want the care and reassurance of a local, independent, expert agent. Individually independent, yet nationally networked, we offer homeowners a ‘best of both worlds’ service for their move: combining the reach of a powerful international marketing effort, with the individual attention to detail your home deserves. It is a unique proposition built around you, a plan tailored to yours and your family’s needs. Better results, By Design.

Reviews

Every review we hold for the Northamptonshire office, from every platform, shown as written. First names only.

5/5

Trustpilot

It was wonderful working with Jacky to…

It was wonderful working with Jacky to sell our home and I couldn’t recommend her enough. She made the whole experience so much less stressful than anticipated, and was always on hand to ease the process and help it run as smoothly as possible. Moving is never easy and Jacky’s expertise was invaluable.

Sharon · 14 July 2026

5/5

Trustpilot

Great friendly and professional service

Just exchanged contracts on selling our home and Marie was instrumental in making the process as quick and seamless as it gets providing clear and professional communication between us and the buyers, I highly recommend ByDesign and Marie in particular to handle the purchase and sale of your property Thank you and keep up the good work

Nader · 21 May 2026

5/5

Trustpilot

A big thank you to Lisa Harvey who has…

A big thank you to Lisa Harvey who has provided brilliant customer service! We had a very quick turn around while moving house and Lisa was able to get a management pack across for our previous property immediately and quickly dealt with urgent requests from our solicitor. Thank you so much!

Amy · 30 June 2026

5/5

Trustpilot

Pete was brilliant

Pete was brilliant, very supportive and helpful throughout the entire process. Don’t know how we would have managed without him.

Candela · 17 June 2026

Agent replied · 18 August 2026

We really appreciate you taking the time to leave us with a review and are happy to hear that you were pleased with the service you received.

5/5

Google

Both Marie and Kirsten have been excellent regarding the sale of our house. I cannot imagine any other estate agent who would been able to support us in the same way, particularly as aspects were quite tricky requiring them to chase the buyers on our behalf, on multiple occasions. Their marketing process also was second to none with use of videos and social media, such that our house sold within the week. Cannot thank them both enough.

Aye · 25 November 2025

5/5

Trustpilot

Amazing!

Both Marie and Kirsten have been excellent regarding the sale of our house. I cannot imagine any other estate agent who would been able to support us in the same way, particularly as aspects were quite tricky requiring them to chase the buyers on our behalf, on multiple occasions. Their marketing process also was second to none with use of videos and social media, such that our house sold within the week. Cannot thank them both enough

Arlana · 18 November 2025

5/5

Google

We tasked Marie Fitz of By Design Homes to sell our property, above a minimum value and within a six-week period. This was so we could purchase the house of our dreams that was on the market, knowing we had to react quickly. Exercising her expertise, Marie was successful, she found a buyer within a few weeks who offered an acceptable price. She kept us informed throughout the process, was always available, and her ‘bubbly’ enthusiasm was infectious. She was the consummate professional.

Alan · 16 September 2024

Agent replied · 5 December 2024

Thank you Alan for the kind words, it means a lot! It was such a pleasure working with you and I wish you the best ☺️

5/5

Google

Marie is truly inspirational ! I feel incredibly fortunate to have been introduced to Marie. From our initial introduction it’s been positivity every single step of the way. Marie always makes herself available, and with her vast experience, her drive, her eye for detail, and coupled with her warm personality makes Marie a true standout champion! Literally within 18 working days, Marie has successfully steered the sale of our home at a higher price than we anticipated, through to exchange today. “If you want the best, forget the rest, contact Marie”

Andy · 16 September 2024

Agent replied · 5 December 2024

Ah wow Andy, thank you so much for this incredible review! It was such a pleasure working with you, thank you for entrusting me to sell your beautiful home!☺️

5/5

Google

I cannot recommend Marie Fritz from the Northampton office of the By Design Estate Agents highly enough. We recently purchased a house where Marie was the Estate Agent and with her help we went from Offer accepted to in the house within 22 working days. It was a wild ride, but Marie was extremely good at guiding us through the process and answering our questions. It was clear also that she was working well with the vendors and having that high level of communication between parties is what allowed the process to move quite so efficiently. Marie also did all of this in an extremely personable manner which always makes something like making a large investment such as buying a house much more comfortable. I have recommended Marie to several friends and relatives since we worked on our purchase and will continue to do so. It is worth noting that although Marie Fritz is based in the By Design Northamptonshire office that our purchase is in Bedfordshire and I know from conversations that Marie also works in Buckinghamshire. Marie was happy to travel to ye olde Beds for us and our vendors so don't let that put you off if you are not in Northamptonshire itself.

Amber · 16 September 2024

Agent replied · 5 December 2024

Thank you so much for this amazing review Amber! It was such a pleasure working with you and helping you secure your new home. I hope you have many happy years there and I can’t wait to see what you do to the property! ☺️

5/5

Google

Marie Fritz was not our estate agent. She was acting on behalf of the couple whose house we were purchasing. From the start she was very professional - the information she gathered, photos & videos that she arranged for the house, we're all first class. If we had any questions, she had the answer or set wheels in motion to find it in no time. She set up a WhatsApp group between us & was available to contact 24/7, answering when she could, even over the weekend. She kept in touch with the various buyers/sellers, estate agents & solicitors within the chain, updating & chasing when necessary. The whole process took longer than we would have liked (through no fault of Marie's) but she worked tirelessly till the end. We are more than happy to recommend her & give her a five star review. Karin Wilkinson & Andrew Walker

Karin · 16 September 2024

Agent replied · 5 December 2024

Thank you Karin & Andrew for the lovely review! It was a pleasure working with you both and I hope you’re loving your new home.☺️

5/5

Google

Marie acts for the seller of the property that I am purchasing and I am very impressed by the way Marie has gone above and beyond and communicated with all parties within the chain, her efficiency and professionalism are the reason that we have exchanged contracts and avoided usual long delays, even though she was not my agent, she still managed to keep me and the seller informed at all time. If I was to sell a property I will no doubt be using Marie.

C · 16 September 2024

Agent replied · 5 December 2024

Thank you so much for this lovely review! It was a pleasure working with you and I hope you’re loving your new home :)

5/5

Google

Marie is a very different type of agent all together. After many bad experiences with the 'typical' high street agents who had no communication skills and where the sale kept falling through, having Marie was a breath of fresh air. She kept me up to date with everything, was always a phone call away 24/7 and always had my best interest at heart. She would go out of her way to make sure we found the right buyer and that it actually completed. She would always give me prompt viewing feedback and I felt like I had someone on my team who I could trust. She is more expensive than the typical high street agent but she is 100% worth the money. You will have a much smoother sale and more peace of mind with Marie. There is no comparison between Marie and other estate agents. She's one in a million and worth every penny. Thank you Marie!

Suzanne · 16 September 2024

Agent replied · 5 December 2024

Thank you Suzanne for this wonderful review, it means the world to me! Thank you for entrusting me with the sale of your home. It was such a pleasure working with you ☺️

5/5

Google

Marie was so helpful throughout the process of buying our house. Relocating 3 hours away with a young family was a daunting task, but from the moment of viewing the property Marie was with us every step of the way, enabling a further channel of communication to nudge the process along. Her personable and proactive approach was a breath of fresh air and we are now delighted to be in the house (14 weeks from offer to completion). Thank you Marie!

Elizabeth · 20 September 2025

5/5

Google

There is no doubt, the sale was a challenge with our property being somewhat niche and listed. The agent, Marie Fritz stuck to the task with unbelievable enthusiasm throughout a prolonged sale process. Marie was tenacious and so organised in bringing solicitors buyers and sellers together once a sale was agreed. I am so pleased with Marie’s professionalism and commitment and would have no hesitation in recommending

Sam · 20 November 2025

5/5

Trustpilot

Great service

Marie was so helpful throughout the process of buying our house. Relocating from 3 hours away with a young family was a daunting task, but from the moment of viewing the property Marie was with us every step of the way, enabling a further channel of communication to nudge the process along. Her personable and proactive approach was a breath of fresh air and we are now delighted to be in the house (14 weeks from offer to completion). Thank you Marie!

E · 9 July 2025

5/5

Trustpilot

Sale of a listed property

There is no doubt, the sale was a challenge with our property being somewhat niche and listed. The agent, Marie Fritz stuck to the task with unbelievable enthusiasm throughout a prolonged sale process. Marie was tenacious and so organised in bringing solicitors buyers and sellers together once a sale was agreed. I am so pleased with Marie’s professionalism and commitment and would have no hesitation in recommending.

Andy · 17 November 2025

5/5

Google

Marie always goes above and beyond. Not only with the selling of a property but the search for your next home. Marie always seems to be one step ahead of any problems, always at the end of the phone to calm those nervous days, to offer advice and guidance. Marie is the voice of reason when needed. Would highly recommend Marie for that personal luxury estate agent experience.

Fiona · 16 September 2024

Agent replied · 5 December 2024

Thank you so much for the wonderful review Fiona, it means the world to me! It was a pleasure working with you ☺️

5/5

Google

I purchased via Marie at By Design (Northamptonshire) it is fair to say she did an outstanding job of navigating a turbulent purchase, negotiation and completion's process. Due to personal circumstance and the queries process my views on the property, changed from time to time and Marie managed to complexities and the smorgasbord of my emotions. So well done and thank you for keeping it on track to completion. Mike

Mike · 20 September 2025

5/5

Trustpilot

Marie is one in a million!

Marie is a very different type of agent all together. After many bad experiences with the 'typical' high street agents who had no communication skills and where the sale kept falling through, having Marie was a breath of fresh air. She kept me up to date with everything, was always a phone call away 24/7 and always had my best interest at heart. She would go out of her way to make sure we found the right buyer and that it actually completed. She would always give me prompt viewing feedback and I felt like I had someone on my team who I could trust. She is more expensive than the typical high street agent but she is 100% worth the money. You will have a much smoother sale and more peace of mind with Marie. There is no comparison between Marie and other estate agents. She's one in a million and worth every penny. Thank you Marie!

Suzanne · 8 January 2024

Agent replied · 11 May 2026

Hi Suzanne, we are pleased that you had a thoroughly positive experience with Marie from the Northamptonshire office, this is exactly what By Design strive to deliver. Thank you for taking the time to review and we wish you all the best in the future!

5/5

Trustpilot

I was completely over whelmed by the…

I was completely over whelmed by the process but oulsnam kingh heath georrgie and all staff made it an obsolete breeze they were incredible patient taking the time to answered every single one of my question with out making me feel rushed i am glad to recommend them

Yonas · 4 July 2026

Agent replied · 18 August 2026

Thank you for your 5 star review. We are so glad that Georgie and the team helped you with the process. Good luck with everything going forward.

5/5

Trustpilot

I purchased via Marie at By Design…

I purchased via Marie at By Design (Northamptonshire) it is fair to say she did an outstanding job of navigating a turbulent purchase, negotiation and completion's process. Due to personal circumstance and the queries process my views on the property, changed from time to time and Marie managed to complexities and the smorgasbord of my emotions. So well done and thank you for keeping it on track to completion. Mike

Customer · 13 July 2025

5/5

Trustpilot

We have just completed our purchase…

We have just completed our purchase from Marie and she was great to deal with. Really good levels of communication in a manner and form that was easy for us. She was always available and offered a good balance.

Marcus · 13 April 2026

5/5

Google

We have just completed our purchase from Marie and she was great to deal with. Really good levels of communication in a manner and form that was easy for us. She was always available and offered a good balance.

Marcus · 13 April 2026

5/5

Trustpilot

Exceptional Service and Expertise

We had the absolute pleasure of having Marie Fritz represent our home, and we couldn’t have asked for a better real estate agent. From start to finish, she was clear, professional, and incredibly knowledgeable about the industry. Her calm and friendly demeanor made the entire process smooth and stress-free, while her sharp insights and recommendations always came at the right moment. Marie truly goes above and beyond for her clients. She kept us well-informed every step of the way, ensuring that we understood everything clearly. Her communication was always prompt and transparent, which gave us great confidence throughout the process. If you’re looking for an agent who is not only experienced but also genuinely cares about her clients, Marie is the one. We are beyond grateful for her hard work and dedication and would highly recommend her to anyone in need of a top-tier real estate professional.

Zetty · 26 February 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about By Design Northamptonshire

How many reviews does By Design Northamptonshire have?

By Design's Northamptonshire office has 89 reviews across two platforms: 27 on Google, 62 on Trustpilot (across the whole business).

What is By Design Northamptonshire's rating?

By Design Northamptonshire is rated 4.8 out of 5 across all 89 reviews, and 5.0 out of 5 on Google from 27 reviews.

Where is By Design's Northamptonshire office?

By Design Northamptonshire, Towcester Rd, Northamptonshire, NN4 8LP.

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