Every review we hold for the Northamptonshire office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotBrilliant Jacky at By Design Homes
I can't recommend the Jacky and By Design Homes highly enough - approachable, professional and flexible with great communication throughout, always willing to help with ideas, contacts and other ways of smoothing the process. Jacky managed comms between both sides and our respective solicitors really well, chasing when needed, keeping us all up to speed. We’re in our new home now and remain grateful for Jacky’s efforts.
Clive · 24 August 2026
★★★★★ 5/5
TrustpilotHigh praise
Just wanted to say a massive thank you to all the team at the Northfield branch, special shout out to Amanda and Martin.
Ashfordgooglemail.com · 5 July 2026
★★★★★ 5/5
TrustpilotAvoid the rest, Marie is the best.
After we'd made the huge mistake of NOT using Marie at By Design the first time around, we finally saw sense and engaged after a painful 12 months with a high street agent. Marie then added insult to injury by booking more viewings in the first week, than we'd seen in the previous 12 months. The house was swiftly sold for over asking price, and we were then steered expertly through the conveyancing, and exchanged as planned. Thanks Marie, we truly could not have done it without you.
Ben · 16 December 2024
★★★★★ 5/5
TrustpilotIn a class of her own
We had asked Alia in just to give us a rough estimate on our house as we wanted to sell it soon. But she surprised us by actually having a ready willing buyer and we essentially had it sold off market in 24 hours.
It was all bit unexpected but a fantastic outcome I would never have believed possible.
She is extremely approachable and never stops working hard for her clients. Easy to get hold of and always pleasant and helpful.
We are still in the middle of the process but it is so much easier knowing Alia is in control and can step in to advise and assist.
Even more, she used her network of contacts to find us an amazing lovely rental to stay in before we finally emigrate, which has made the whole thing so much easier!
I would 100% recommend her without hesitation!
She is a superstar. Basically, stop reading this, and give her a call!
Asif · 23 November 2024
★★★★★ 5/5
GoogleWe have had a great experience with Marie and the Buy Design team. Marie is driven, tenacious and committed and always goes the extra mile in representing her clients and their property Making things happen rather than looking for problems really sets the service apart and I would recommend Marie and By Design without hesitation.
Paul · 20 September 2025
★★★★★ 5/5
TrustpilotHow estate agency should be done...
We were impressed with Marie when we met her and within 24 hours she had found a good buyer for our home and off market, too. Marie then kept in very regular contact throughout the process. She had a close eye on the whole chain and stepped in when there were some delays lower down. From deciding to sell to walking into our new home took less than 12 weeks and we have Marie to thank for this. Such a refreshing approach!
Rebecca · 20 October 2024
★★★★★ 5/5
TrustpilotLovely staff
The staff throughout the process here were great, Michelle, Georgie and Alison all helped us with what became a difficult sale with our upward chain causing delays. They helped with getting communication with solicitors and were always on the end of the phone if needed for reassurance or guidance. Very pleased with the experience with them and everything they did for us. Would recommend.
Matt · 13 July 2026
★★★★★ 5/5
GoogleBoth Marie and Kirsten have been excellent regarding the sale of our house. I cannot imagine any other estate agent who would been able to support us in the same way, particularly as aspects were quite tricky requiring them to chase the …
Ayema · 19 November 2025
★★★★★ 5/5
TrustpilotFriendly, Effective and Hardworking
They were efficient , friendly knowledgable and promptly responded all of my questions, Alison, Michelle and Georgie all made this a good experience as a buyer and can heartily recommend them!
Lee · 1 July 2026
Agent replied · 18 August 2026
Thank you so much for your wonderful 5-star review! We truly appreciate you taking the time to share your experience. It was a pleasure helping you, and we're delighted to hear you were happy with the service you received. Your kind words mean a great deal to our team. Wishing you all the best in your new home, and if we can help you again in the future, we'd be delighted to assist.
★★★★★ 5/5
GoogleFantastic service from start to finish. Marie’s marketing is second to none. We were at a lost end and not selling our property, Marie comes along and we have had 6 viewings in two weeks and 3 interested buyers. We are blown away by the service, efficiency and professionalism. Would highly recommend Marie
Victoria · 5 May 2024
Agent replied · 26 May 2025
Thank you so much Victoria for this lovely review! It was a pleasure working with you all and helping you sell such a beautiful home. I hope you’re all doing well!☺️
★★★★★ 5/5
TrustpilotOur thanks to Marie Fitz of By Design Homes…
We tasked Marie Fitz of By Design Homes to sell our property, above a minimum value and within a six-week period. This was so we could purchase the house of our dreams that was on the market, knowing we had to react quickly.
Exercising her expertise, Marie was successful, she found a buyer within a few weeks who offered an acceptable price. She kept us informed throughout the process, was always available, and her ‘bubbly’ enthusiasm was infectious. She was the consummate professional.
Alan · 26 July 2024
★★★★★ 5/5
TrustpilotHighly recommended dedicated professional
I cannot recommend Marie Fritz from the Northampton office of the By Design Estate Agents highly enough. We recently purchased a house where Marie was the Estate Agent and with her help we went from Offer accepted to in the house within 22 working days. It was a wild ride, but Marie was extremely good at guiding us through the process and answering our questions. It was clear also that she was working well with the vendors and having that high level of communication between parties is what allowed the process to move quite so efficiently. Marie also did all of this in an extremely personable manner which always makes something like making a large investment such as buying a house much more comfortable.
I have recommended Marie to several friends and relatives since we worked on our purchase and will continue to do so.
It is worth noting that although Marie Fritz is based in the By Design Northamptonshire office that our purchase is in Bedfordshire and I know from conversations that Marie also works in Buckinghamshire. Marie was happy to travel to ye olde Beds for us and our vendors so don't let that put you off if you are not in Northamptonshire itself.
Customer · 17 July 2024
★★★★★ 5/5
GoogleWe could not recommend Marie enough. After negotiating a sale with the first people through our door, we were caught up in an extremely complicated chain that almost collapsed several times. Without Marie, I’m not sure we would have got over the line. We will be forever grateful!
Luke · 10 July 2024
Agent replied · 5 December 2024
Thank you for such kind words Luke, it means the world! I hope you’re loving your new home ☺️
★★★★★ 5/5
Trustpilot5 star service
Marie Fritz was not our estate agent. She was acting on behalf of the couple whose house we were purchasing.
From the start she was very professional - the information she gathered, photos & videos that she arranged for the house, we're all first class.
If we had any questions, she had the answer or set wheels in motion to find it in no time.
She set up a WhatsApp group between us & was available to contact 24/7, answering when she could, even over the weekend. She kept in touch with the various buyers/sellers, estate agents & solicitors within the chain, updating & chasing when necessary.
The whole process took longer than we would have liked (through no fault of Marie's) but she worked tirelessly till the end.
We are more than happy to recommend her & give her a five star review.
Karin Wilkinson & Andrew Walker
Karin · 3 July 2024
★★★★★ 4/5
TrustpilotGreat office service for purchase
I bought a house through Oulsnams, Angela was very helpful and quick to respond.
Helen · 17 June 2026
★★★★★ 5/5
TrustpilotMarie is a true Champion 👏
Marie is truly inspirational !
I feel incredibly fortunate to have been introduced to Marie.
From our initial introduction it’s been positivity every single step of the way. Marie always makes herself available, and with her vast experience, her drive, her eye for detail, and coupled with her warm personality makes Marie a true standout champion!
Literally within 18 working days, Marie has successfully steered the sale of our home at a higher price than we anticipated, through to exchange today.
“If you want the best, forget the rest, contact Marie”
Andy · 25 May 2024
★★★★★ 5/5
TrustpilotGreat Service
We had a great experience buying our new home through Oulsnam in Kings Heath. They made the entire process incredibly straightforward by facilitating and supervising all the property viewings completely to our convenience. When it came to the critical stage, their team expertly assisted in negotiations with the vendor to ensure we successfully achieved the purchase.
Andrew · 14 July 2026
★★★★★ 5/5
TrustpilotThank you Marie for going above and beyond
Marie acts for the seller of the property that I am purchasing and I am very impressed by the way Marie has gone above and beyond and communicated with all parties within the chain, her efficiency and professionalism are the reason that we have exchanged contracts and avoided usual long delays, even though she was not my agent, she still managed to keep me and the seller informed at all time. If I was to sell a property I will no doubt be using Marie.
Mrs · 22 May 2024
★★★★★ 5/5
TrustpilotMaria has been the most charismatic and…
Maria has been the most charismatic and driven agent we have encountered.
Our home being a country manor had a smaller market due to the price and size but Marie brought such enthusiasm and great sales techniques she was able to sell it for the price we wanted in a timescale that suited us.
I cannot recommend Marie and her company "By Design " enough
Mark · 28 November 2024
★★★★★ 5/5
TrustpilotAngela’s is professional & caring AMAZING!
We could not recommend Angela Barbaro Robins more highly if you are looking to sell your home or property.
ZELIA · 25 March 2026
★★★★★ 5/5
TrustpilotFirst class service!
Marie Fritz has been great from day one! One of the frustrating parts of selling a house for me is being left in the dark but Marie has always been on top of things and proactive in keeping me updated. No doubt I’ll be working with Marie again in the future.
Tejus · 28 November 2023
Agent replied · 11 May 2026
Hi Tejus, thank you for taking the time to review your experience with Marie, we're glad to hear that it was a very positive one. We hope to work with you in the future.
★★★★★ 5/5
TrustpilotMarie is absolutely fantastic at her…
Marie is absolutely fantastic at her job. We were giving up on selling our property as we had no interest with another agent, however since being on the market with Marie we have had loads of viewings and now interested buyers. The service is second to none. Thank you Marie
Victoria · 29 November 2023
Agent replied · 11 May 2026
Hi Victoria, thank you for taking the time to leave a review. We are very pleased to hear that you had a great experience with Marie and By Design. We wish you the best of luck in your new home!
★★★★★ 5/5
Trustpilot5 Star Service
Marie from ByDesign is a breath of fresh air. From the initial meeting, through to marketing and then selling our property and through to completion, we received 5 star service all way, even when met with some problems lower down the chain. Thank you so much Marie, we would not hesitate in recommending you. This is how estate agency should be done!
Samantha · 14 October 2024
★★★★★ 5/5
TrustpilotA true professional in her field
A true professional in her field. Estate Agency at its best ! We found Marie to be extremely helpful and took a very proactive approach to assist us in buying our dream home in a short time frame too. Communication was excellent. Nothing was ever too much trouble for her, very approachable and we felt very valued as clients.
Steve · 22 November 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.