Every review we hold for the South Devon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI highly recommend James Cooper of By Design representing the South West of England. From the moment we first spoke with James, our experience of house hunting was seamless from start to finish. James pays attention to detail and removes the stress for both seller and buyer. He has incredible knowledge and first rate recommendations for further consultants and trades people we went on to use. James develops an excellent rapport with his clients and nothing is too much trouble. Should we ever move again, I would, without hesitation, contact James.
Helen · 8 April 2026
Agent replied · 7 April 2026
Thank you so much for your wonderful review Helen! It’s been an absolute pleasure to work with you. I’m sure you’ll enjoy the property and incredibly special location for many years. With very best wishes. James
★★★★★ 5/5
GoogleJames is a superb professional and a perfectionist at everything he does, selling houses is in his blood. We have recommended him to other people and will use him for sure again. Not every deal is perfect but James hard work deals with all situations like a pure gentleman.
Paul · 2 August 2026
Agent replied · 13 August 2026
Many thanks Paul for your kind words. Wishing you all the best for the future. Best. James
★★★★★ 5/5
GoogleJames Cooper ( By Design) provided an excellent service throughout the process of us buying our beautiful flat in Torquay. He was very professional, and also friendly and flexible. James kept us updated all the way and provided good options for solicitors and surveyors. We would thoroughly recommend him if you are looking to buy a property in the area.
Sally · 8 March 2026
Agent replied · 12 March 2026
Thank you Sally, it was a pleasure working with you. You’ve bought an amazing property, I wish you many years of enjoyment there. Very best wishes. James
★★★★★ 5/5
GoogleWe had an exceptional experience working with James Cooper By Design from start to finish. The entire journey felt highly personalised, with a genuine attention to detail that set the service apart.
The marketing of our property was beautifully presented and thoughtfully executed, while the viewings were handled with professionalism, courteous, seamless, and entirely stress-free.
James’s recommendations for trusted professionals were excellent and proved invaluable.
Thank you, James, for delivering such a bespoke, refined, and attentive service. It was truly appreciated.
Best wishes,
Yuliya & Laurence
Hesketh · 8 April 2026
Agent replied · 19 March 2026
Thank you both for such a lovely review. It was a pleasure to work with you, and I’m thrilled we found such a wonderful buyer for such a special property. Very best wishes to you both and thank you very much for the business. James
★★★★★ 5/5
GoogleJames at By Design is absolutely brilliant and I wouldn’t use anyone else in Devon. He is professional, v experienced, and genuinely trustworthy. He manages the whole process from start to finish with confidence, making everything as smooth and stress-free as possible. He also builds great rapport with both buyers and sellers, keeping everyone informed throughout. I wouldn’t hesitate to recommend him.
Carmel · 8 August 2026
Agent replied · 31 July 2026
Thank you so much for taking the time to leave a review. It has been great working with you again! Looking forward to seeing the new place soon. Thank you for trusting me with your sale. Best wishes. James
★★★★★ 5/5
GoogleHome selling and buying can be very daunting, but James made the whole process simple and stress free for my family during the selling of our home and stable yard.
From marketing and finding potential buyers he was always available and communicated how each part of the sale would move forward.
During what was an emotional time for us, James provided professional, kind assistance and guidance successfully achieving good sales for our two property's.
He was always available to answer all of my questions with in-depth explanations, ensuring I fully understood what I was doing and why it was necessary.
I have no hesitation in recommending James for the buying and selling of property, his knowledge and experience combined with caring approach made both our sales smooth and successful and more importantly stress free.
I highly recommend James and his company to anyone looking for an outstanding service.
Nikki · 8 October 2024
Agent replied · 21 November 2024
Thank you so much for your wonderful review. It is really appreciated. It was wonderful working with you.
★★★★★ 5/5
GoogleI could not recommend James enough ! He is a breath of fresh air in the estate agency business . He’s professional, knows the market and above all works on your behalf to sell your home ! He also shows purchasers around your home and does not get someone else to do it which is unlike others in the area . He’s not about just getting your listing he will work on your behalf until completion and beyond if needed ! If you want a professional that really cares he’s definitely your man !
Liz · 8 October 2024
Agent replied · 21 November 2024
Thanks so much Liz, for your lovely review. I really do appreciate it. I look forward to working with you again in the future.
★★★★★ 5/5
GoogleI cannot recommend James highly enough. His attention to detail, commitment, professionalism and knowledge was invaluable. His quick response to my questions and his patience throughout was a breath of fresh air. James goes above and beyond for his clients and I wouldn’t hesitate to use him again.
Alison · 10 September 2025
Agent replied · 8 October 2025
Thank you very much for your kind words, Alison. It has been a pleasure working with you, and I look forward to catching up soon. Best wishes. James
★★★★★ 5/5
GoogleJames was the most approachable, friendliest & professional estate agent that we've ever dealt with, it really was a breath of fresh air & I wouldn't hesitate to recommend him. 👍 …
Claire · 9 September 2025
Agent replied · 9 September 2025
Thanks Claire, thank you so much for your lovely review. Best. James
★★★★★ 5/5
GoogleConstantly updating us on situations and went above and beyond, highly recommend.
Kerry · 15 September 2026
Agent replied · 16 September 2026
Hey thanks Kerry - we got you there eventually! Where there is a will, there is a way! I hope you and the horses are settling in well. Best. James
★★★★★ 5/5
GoogleJames offers simply the best service, being head and shoulders above others and leading on all the aspects of estate agency. He offers caring and personal service, which is above and beyond any expectation, and he also has a rich network of trusted contacts to help with any aspect of sale, purchase or development of property solutions. Having also referred him to a friend, they gave similar feedback to me that James differentiates himself to others due to his first class care, knowledge and communication. I would definitely use him again and again and have total confidence to refer him to anyone in future.
Darren · 8 October 2024
Agent replied · 21 November 2024
Thank you so much for your wonderful review! I really appreciate your comments!
★★★★★ 5/5
GoogleHaving dealt with James for over fifteen years I would have no hesitation in recommending his services. James is honest, hard working and delivers in a professional manner.
Nick · 6 August 2024
Agent replied · 21 November 2024
Thank you for your very kind words Nick, I look forward to working with you again in the future!
★★★★★ 5/5
GoogleJames redefined property purchasing for us. He is knowledgable, most questions were answered on the spot and anything he didn't know he was honest about and followed up with by the time we had got home, no nonsense. Open and easy communication to facilitate quick progression of the purchase. House buying is supposed to be stressful and James changed all that for us. Couldn't recommend higher!
Melissa · 8 October 2024
Agent replied · 21 November 2024
Thank you so much for taking the time to leave a review. I really do appreciate it. All the very best. James
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