Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI cannot recommend Brown and Merry enough and especially Lydia who has been dealing with our sale! She has been a pleasure to deal with and works incredibly hard. She constantly keeps me up to date and has held our hand throughout the whole process. It has not been an easy sale but Lydia has made it as painless as she possibly can. If you are trying to decide which estate agent to use, go with Brown and Merry ☺️.
James · 10 October 2024 · Brown & Merry Newport Pagnell
Agent replied · 24 October 2024
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently had the pleasure of working with Mick Ramunni as my Mortgage Services Consultant, and I cannot speak highly enough of his expertise and dedication throughout the entire process.
Thanks to Mick's expertise and guidance, I was able to secure a mortgage that perfectly aligns with my needs and goals. I am incredibly grateful for his assistance and would not hesitate to recommend him to anyone in need of mortgage services. If you're looking for a knowledgeable and reliable Mortgage Services Consultant who truly cares about your financial success, look no further than Mick Ramunni. Thank you, Mick, for your outstanding service!
Zbirnea · 10 October 2024 · Brown & Merry Newport Pagnell
Agent replied · 24 October 2024
Thanks Zbirnea Mihail for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMassive Thankyou to Lydia, Matt and the rest of the team. So Glad I went with Brown and Merry, Newport Pagnell to sell my Home. Really lovely to be able to go into a local office with the professional touch and speaking to a very personable office. Always kept me informed of any developments. They really know what they are talking about. Even In The current climate. With a solid quote of what the house was worth from them. More than I thought to be honest. They Sold it at asking price. After a lot of Research and looking at other estate agents, offline and online. Worth going with Brown and Merry. Couldn’t be happier with everything they provided at the Newport Pagnell Office.
Graham · 10 October 2024 · Brown & Merry Newport Pagnell
Agent replied · 24 October 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future Graham. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIt was a pleasure using Brown and Merry. Lydia Willock did a great job of ensuring that everything went smoothly. I highly recommend!
Stuart · 10 October 2024 · Brown & Merry Newport Pagnell
Agent replied · 24 October 2024
Thank you Stuart for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
Google2nd time with dealing with the Newport Pagnell branch and i can honestly say the service has been excellent from whole team.
Initially dealing with Matt the manager and Audrey. Then Lydia, i found her really pro active and great to deal with and that's coming from a self confessed control freak, so i have a tendency to micro manage the process but wasn't necessary.
That's not to forget all the work their admin support put it.
Phil · 10 October 2024 · Brown & Merry Newport Pagnell
Agent replied · 24 October 2024
Thank you Phil King for your wonderful 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have just completed on our property, we had Lydia from Brown & Merry looking after us. She was great, just what you need to make sure the whole process ran smoothly. She was very efficient and followed up everything to make sure the process was as time effective as possible. Lydia was very reassuring and her correspondence with us was amazing. Thank you Lydia (Nicola & Dave)
Dave · 10 October 2024 · Brown & Merry Newport Pagnell
Agent replied · 24 October 2024
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service from the team, especially Lydia and Matthew. Lydia helped progress both our sale and purchase and was always on hand to offer support, call solicitors/estate agents and work through any outstanding items to ensure it didn't hinder our move in date/lose our buyer. Would definitely recommend and use Brown and Merry again.
Natalie · 10 October 2024 · Brown & Merry Newport Pagnell
Agent replied · 24 October 2024
Many thanks for your fantastic 5* review and recommendation Natalie. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEveryone on the team at Brown and Merry Newport were excellent throughout the whole process. Lydia managed our process throughout and was always a pleasure to deal with.
Fice · 10 October 2024 · Brown & Merry Newport Pagnell
Agent replied · 24 October 2024
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWonderful experience selling my home with Brown & Merry Newport Pagnell! Matthew did the initial consultation and talked me through the process, super responsive and friendly at all times. Lydia then handled most of the journey for me until my sale was completed - I can't recommend her enough, she was always available to answer questions, nothing was too much trouble, and I felt like I really got a personal experience from choosing Brown & Merry. Would 100% use them again.
Keri · 10 October 2024 · Brown & Merry Newport Pagnell
Agent replied · 24 October 2024
Keri Edmonds thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExceptional service! Mick was incredibly patient, responsive, and provided invaluable advice throughout the process of purchasing my first home. He helped to negotiate the price expertly and secured the best mortgage for me. Highly recommend!
Giovanni · 10 October 2024 · Brown & Merry Newport Pagnell
Agent replied · 24 October 2024
Thank you for your brilliant 5* review and thank you for your recommendation Giovanni Mai. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe experienced exceptional and excellent service from B&M Newport Pagnell. We bought our first home through them in 2014 and sold it with their assistance in 2018. Both transactions were smooth and satisfactory.
Our most notable experience was the sale of our last house in April 2023. Despite relocating to Australia, the team at B&M Newport Pagnell managed the sale process with exceptional professionalism. When our initial buyer pulled out at the last moment, they quickly found another buyer and secured a reasonable price for us.
A big shout-out to the entire staff, especially Matthew cawood and a huge thank you to Lydia Willock for her weekly updates and dedicated attention during our tough times. You all did a fantastic job, and we wish you the best of luck in the future.
Boney & Tania
Perth, Australia
•• · 10 October 2024 · Brown & Merry Newport Pagnell
Agent replied · 24 October 2024
Hello Boney & Tania, thank you so much for your kind words and for sharing your positive experience with Brown and Merry Newport Pagnell. We're thrilled to hear that Matthew, Lydia, and the entire team could assist you so effectively, even from afar. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMe and my husband have had such a lovely experience with Matt. He has been very attentive, polite and professional. He and Lydia have both listened to what our requirements are and not wasted any time with helping us. Matt has been on the ball with following up and making sure we are up to date at all times. We have not found our perfect house yet but we have a lot of confidence that Matt and Lydia will make this happen or at least help along the way.
Nilima · 10 October 2024 · Brown & Merry Newport Pagnell
Agent replied · 24 October 2024
Hi Nilima, thank you for sharing your positive experience with Matt and Lydia. We're delighted to hear that they have been attentive and professional in assisting you with your property search. We appreciate your confidence in our team and look forward to helping you find your perfect home. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRating only, no written review.
Rizwannn · 8 October 2024 · Brown & Merry Hemel Hempstead
★★★★★ 5/5
TrustpilotGreat experience with brown&merry
Great experience with brown&merry. Professional, responsive, and made the process smooth from start to finish. Never disappointed in answering queries and arranged a second viewing for us along with the kids, as they wanted to see the house we were buying. Thanks for the wonderful gift box with lots of coupons at the end of the completion. Highly recommend!
Nowshin · 2 October 2024 · Brown & Merry Aylesbury
★★★★★ 5/5
GoogleHad a good viewing with brown and merry. Found the staff friendly and easy to book with. The agent, Martin who showed me round had great local knowledge and a true passion for selling house. Highly recommend.
Rob · 2 October 2024 · Brown & Merry Aylesbury
Agent replied · 23 October 2024
Thanks for the excellent 5* review and recommendation Rob! Thanks for your thoughtful comments about Martin and our Aylesbury team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery helpful at end of tenancy providing support with claiming against the deposit for some dilapidations in the property
Alex · 1 October 2024 · Brown & Merry Hemel Hempstead
Agent replied · 22 October 2024
Many thanks for your fantastic 5* review Alex. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBest estate agents as of yet! The process has been extremely quick and everyone has been extremely helpful. Would highly recommend
Laura · 1 October 2024 · Brown & Merry Hemel Hempstead
Agent replied · 22 October 2024
Many thanks Laura for your great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEliot was very helpful and professional. As a result our move has run very smoothly indeed.
Alex · 1 October 2024 · Brown & Merry Hemel Hempstead
Agent replied · 22 October 2024
Thank you for your thoughtful 5* review Alex! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmazing service received from Eliot. Our rental secured within less than 48hours and we could move in on the day we wanted to! Thank you very much for the superb service during a very rough time. Highly recommend!
Jeantel · 1 October 2024 · Brown & Merry Hemel Hempstead
Agent replied · 22 October 2024
Thank you so much for your wonderful 5* review Jeantel! We're thrilled to hear that Eliot provided amazing service and that your rental process was smooth and efficient. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleEliot and Stephen at Brown and Merry in Hemel Hempstead are just brilliant. They went out of their way to make our rental of the new place flow with ease and no hiccups. Again I must say they are both brilliant, I recommend Brown and Merry for exceptional service. We'll done.
Grant · 1 October 2024 · Brown & Merry Hemel Hempstead
Agent replied · 22 October 2024
Many thanks for your outstanding recommendation, 5* review and your generous comments Grant. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIt's been 5 years now and Sophie has always been first class.
T · 23 September 2024 · Brown & Merry Aylesbury
Agent replied · 23 October 2024
Thank you for your great 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GoogleGreat Job done by Edward and the rest of the team at Brown & Merry Aylesbury helpful, friendly and supportive throughout my recent move.
Kay · 23 September 2024 · Brown & Merry Aylesbury
Agent replied · 23 October 2024
Thank you Kay for your kind words! We're delighted to hear that Edward and the team were helpful, friendly, and supportive during your move. Best Wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBeth Stanbridge has been incredibly helpful, clear and responsive when helping to arrange our mortgage. Always has time to answer our questions and explained things clearly. Can't recommend enough!
Crispin · 23 September 2024 · Brown & Merry Aylesbury
Agent replied · 23 October 2024
Thank you for your terrific 5* review and recommendation Crispin. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleProfessional, knowledgable and friendly staff that got us sold and moved to our new home. Everyone in the office was helpful and always up to speed with our case. Exactly what you want from an Agent.
Phil · 23 September 2024 · Brown & Merry Aylesbury
Agent replied · 23 October 2024
Thank you for leaving us your superb 5* review Phil. Best wishes, Lucy, Customer Relations.
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