Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleRosie was fantastic today. Really helpful and informative on the phone, and felt like she was working with us rather than just for the landlord. Great show around, where she was engaging and able to answer all of our questions.
Louise · 15 May 2026 · Brockenhurst Ludgershall
Agent replied · 15 May 2026
Thank you for the great feedback! We're so glad to hear that Rosie was helpful, engaging, and able to answer all your questions during the viewing. We really pride ourselves on working with our clients, and it’s wonderful to know Rosie delivered that experience. We'll be sure to pass on your compliments to her!
★★★★★ 4/5
GoogleRating only, no written review.
Jacob · 12 May 2026 · Brockenhurst Overton
Agent replied · 13 May 2026
Thank you so much for the 4-star rating! We are thrilled that you had a great experience with us. If there is ever anything we can do to turn that 4-star experience into a 5-star one next time, please don't hesitate to let us know. We hope to see you again soon!
★★★★★ 5/5
GoogleI had an exceptional experience with Brockenhurst. They truly delivered on their promise to communicate clearly and openly, which was extremely important to me after a previous bad experience with another agent. Their transparency and responsiveness gave me confidence throughout the process. Thank you !
Teresa · 12 May 2026 · Brockenhurst Andover
Agent replied · 13 May 2026
Thank you so much for this wonderful review! We are absolutely thrilled to hear that you had an exceptional experience with the Brockenhurst team. We know how stressful it can be when communication falls short, especially after a negative past experience, so it means the world to us that our transparency and responsiveness helped restore your confidence in the process. Thank you for trusting us, and we wish you all the best!
★★★★★ 5/5
GoogleFantastic service start to finish. The team were really helpful arranging viewings and retrieving information from the sellers. The sales progression team kept us informed throughout. For first time buyers who want it easy I would definitely recommend Ewe Move
Ben · 10 May 2026 · Brockenhurst Oakley
Agent replied · 10 July 2026
Thank you for the great feedback, we really appreciate it.
We’re so pleased you had a positive experience, especially as first-time buyers. It’s great to hear the team helped make things feel that bit easier along the way.
Wishing you all the best in your new home and thanks again for the recommendation.
★★★★★ 5/5
GoogleFirst time we met Craig he put us at ease highly recommend nothing was to much trouble and very professional in marketing our property and it was sold within a week for the asking price great communication and support from start to completion highly recommend ewemove
Nigel · 10 May 2026 · Brockenhurst Oakley
Agent replied · 10 July 2026
Thank you for your kind review and for choosing EweMove to sell your house. Craig will be delighted to hear your feedback. Selling within a week and achieving the asking price is a brilliant outcome and we’re so pleased you had a smooth experience throughout. All the very best for the future.
★★★★★ 2/5
GoogleI recently ended a 7 year tenancy managed by Brockenhurst. Until November 2025 this was fine, however in the last 12 months the attitude of the lettings team changed.
Primarily this was due to my raising significant concerns about the quality of the dwelling and that no major work had been carried out in the time I had rented the property.
This came to a head when I was erroneously accused of causing structural damage and being quoted nearly £3000 worth of repairs, when the damage was caused by a contractor employed by Brockenhurst 6 months previously.
I paid £975 PCM prior to being served with a section 21 in September, and at the end of December 2025 resisted at £1400 PCM.
Knowing some of the issues with the property, the address for which I am unable to disclose here for security purposes, I wish to list these known issues below so prospective tenants can view this property with their eyes open.
The flooring is unsafe on the landing, may have been addressed with new carpets being fitted, replacing the decades old carpets that wouldn't be replaced during my time in the property.
The kitchen is fitted as it was in 1984 when the property was built.
The bathroom was only refitted as a result of the damage caused by the contractor, damage I was originally accused of wrongly and caused me great distress at the time.
The house to the right of the property is derelict, unsafe for use and rat infested.
Finally, there is black mould present in the house, a possible health and safety hazard for individuals, couples, or young families looking for a safe place to live. I am at presently looking to have an EHO investigate the property.
Interestingly I have kept an eye on the listing, and now in April, the property is still on tue market and has been reduced 4 times from the original asking price of £1400 PCM to £1150 PCM.
I only give Brockenhurst a 2nd star because they had a shred of common decency to return my deposit in full, as I did all I could to upkeep the property and even try to make it better.
Richard · 1 May 2026 · Brockenhurst Andover
★★★★★ 5/5
GoogleWe recently bought our new home with support from Aidan and Karen at Brockenhurst Estate Agents, and we had a very good experience working with them. They were consistently professional, approachable, and easy to deal with from start to finish.
Aidan & Karen kept us well‑informed at each stage of the purchase and were always quick to respond when we needed clarification or updates. Their communication was clear and reliable, which made the whole process feel far more straightforward.
Overall, Aidan and Karen provided solid guidance and made our home‑buying journey smoother and less stressful. We’re grateful for their help and would happily recommend Brockenhurst to others.
Chris · 1 May 2026 · Brockenhurst Andover
Agent replied · 7 May 2026
Thank you so much for the wonderful review! We are so pleased to hear that Aidan and Karen could make your home-buying journey a smooth one. Clear communication is something we pride ourselves on, so it’s great to know you felt well-supported from start to finish. Huge congratulations on your new home, and thank you for choosing Brockenhurst!
★★★★★ 5/5
GoogleI have bought and sold property through Brockenhurst and have, both times, been impressed by the professionalism and communication of everyone who I’ve spoken to. Rhys, Karen and Aidan especially dealt with the sale of my property; I’m so grateful for the consistent communication and expertise at guiding me throughout every stage of the process.
Rosy · 1 May 2026 · Brockenhurst Andover
Agent replied · 14 April 2026
Thank you for taking the time to share your experience with us. We greatly appreciate your continued trust in Brockenhurst for your property journeys. Providing expert guidance and consistent communication is our top priority, and we are delighted that Rhys, Karen, and Aidan delivered this for your recent sale. We will make sure they see your lovely feedback. Many thanks from the whole team!
★★★★★ 5/5
GoogleI found the team exceptional. They supported me without question.
Nothing was any trouble and a huge weight was lifted off my shoulders.
Everyone was happy and made me feel at ease.
They were a joy to work with and I'm going to miss them all.
Thanks from the dog's too, for all the lovely biscuits
Anji · 1 May 2026 · Brockenhurst Andover
Agent replied · 7 May 2026
Thank you so much for your lovely words! It was an absolute joy to work with you, and knowing we could lift that weight off your shoulders makes everything we do worthwhile. We’re going to miss our chats too, and the dogs are welcome back for biscuits anytime! Wishing you all the very best in your new chapter.
★★★★★ 5/5
GoogleI had a fantastic experience with Brockenhurst Estate Agents, and I especially want to highlight Aidan for his outstanding service. From start to finish, he was proactive, professional, and incredibly dedicated to getting the deal over the line.
Aidan kept everything moving forward, always staying one step ahead and ensuring that nothing was left to chance. His communication was excellent throughout the process, keeping me informed and reassured at every stage. It was clear that he genuinely cared about achieving the best possible outcome.
His persistence and attention to detail made a real difference, particularly when things became challenging. Thanks to his hard work and commitment, the entire process felt much smoother and less stressful.
I wouldn’t hesitate to recommend Brockenhurst Estate Agents, and Aidan in particular, to anyone looking for a reliable and driven professional.
Chris · 1 May 2026 · Brockenhurst Basingstoke
Agent replied · 15 April 2026
Hi Chris,
Thank you so much for this incredibly kind review! It was an absolute pleasure working with you.
Thank you for choosing Brockenhurst Estate Agents and for the high recommendation. I wish you all the best!
★★★★★ 5/5
GoogleCompleted on my place yesterday and honestly had a really great experience with the estate agents. Everyone was super helpful (big thank you to Matthew and Dawn), easy to get hold of, and kept things moving along without any hassle.
Really appreciate all the help. Would definitely recommend them to anyone looking to buy or sell 👍
Gabriela · 1 May 2026 · Brockenhurst Basingstoke
Agent replied · 7 May 2026
Congratulations on completing! It’s wonderful to hear that our team made the process hassle-free for you. We know how important it is to be 'easy to get hold of' during such a big life event, so we're glad you felt well-supported by Matthew and Dawn. Best of luck with the unpacking and your future in the new home!
★★★★★ 5/5
GoogleWe recently bought our new home with support from Aidan and Karen at Brockenhurst Estate Agents, and we had a very good experience working with them. They were consistently professional, approachable, and easy to deal with from start to finish.
Aidan & Karen kept us well‑informed at each stage of the purchase and were always quick to respond when we needed clarification or updates. Their communication was clear and reliable, which made the whole process feel far more straightforward.
Overall, Aidan and Karen provided solid guidance and made our home‑buying journey smoother and less stressful. We’re grateful for their help and would happily recommend Brockenhurst to others.
Chris · 21 April 2026 · Brockenhurst Ludgershall
Agent replied · 21 June 2026
Thank you so much for the wonderful review! We are so pleased to hear that Aidan and Karen could make your home-buying journey a smooth one. Clear communication is something we pride ourselves on, so it’s great to know you felt well-supported from start to finish. Huge congratulations on your new home, and thank you for choosing Brockenhurst!
★★★★★ 5/5
GoogleI have bought and sold property through Brockenhurst and have, both times, been impressed by the professionalism and communication of everyone who I’ve spoken to. Rhys, Karen and Aidan especially dealt with the sale of my property; I’m so grateful for the consistent communication and expertise at guiding me throughout every stage of the process.
Rosy · 21 April 2026 · Brockenhurst Ludgershall
Agent replied · 21 June 2026
Thank you for taking the time to share your experience with us. We greatly appreciate your continued trust in Brockenhurst for your property journeys. Providing expert guidance and consistent communication is our top priority, and we are delighted that Rhys, Karen, and Aidan delivered this for your recent sale. We will make sure they see your lovely feedback. Many thanks from the whole team!
★★★★★ 5/5
GoogleReally engaging and supportive during the selling procedure, Aiden and team provided sage advice which enables us to get a sale it what I would say was a good time. Would highly recommend them
John · 21 April 2026 · Brockenhurst Ludgershall
Agent replied · 21 June 2026
We really appreciate the feedback! Aidan and the whole team loved working with you. Selling a home can be a whirlwind, so we’re glad our 'sage advice' helped smooth the way to a timely result. Wishing you all the best in your next chapter!
★★★★★ 2/5
GoogleI recently ended a 7 year tenancy managed by Brockenhurst. Until November 2025 this was fine, however in the last 12 months the attitude of the lettings team changed.
Primarily this was due to my raising significant concerns about the quality of the dwelling and that no major work had been carried out in the time I had rented the property.
This came to a head when I was erroneously accused of causing structural damage and being quoted nearly £3000 worth of repairs, when the damage was caused by a contractor employed by Brockenhurst 6 months previously.
I paid £975 PCM prior to being served with a section 21 in September, and at the end of December 2025 resisted at £1400 PCM.
Knowing some of the issues with the property, the address for which I am unable to disclose here for security purposes, I wish to list these known issues below so prospective tenants can view this property with their eyes open.
The flooring is unsafe on the landing, may have been addressed with new carpets being fitted, replacing the decades old carpets that wouldn't be replaced during my time in the property.
The kitchen is fitted as it was in 1984 when the property was built.
The bathroom was only refitted as a result of the damage caused by the contractor, damage I was originally accused of wrongly and caused me great distress at the time.
The house to the right of the property is derelict, unsafe for use and rat infested.
Finally, there is black mould present in the house, a possible health and safety hazard for individuals, couples, or young families looking for a safe place to live. I am at presently looking to have an EHO investigate the property.
Interestingly I have kept an eye on the listing, and now in April, the property is still on tue market and has been reduced 4 times from the original asking price of £1400 PCM to £1150 PCM.
I only give Brockenhurst a 2nd star because they had a shred of common decency to return my deposit in full, as I did all I could to upkeep the property and even try to make it better.
Richard · 21 April 2026 · Brockenhurst Ludgershall
★★★★★ 5/5
GoogleI found the team exceptional. They supported me without question.
Nothing was any trouble and a huge weight was lifted off my shoulders.
Everyone was happy and made me feel at ease.
They were a joy to work with and I'm going to miss them all.
Thanks from the dog's too, for all the lovely biscuits
Anji · 21 April 2026 · Brockenhurst Ludgershall
Agent replied · 21 June 2026
Thank you so much for your lovely words! It was an absolute joy to work with you, and knowing we could lift that weight off your shoulders makes everything we do worthwhile. We’re going to miss our chats too, and the dogs are welcome back for biscuits anytime! Wishing you all the very best in your new chapter.
★★★★★ 5/5
GoogleCraig and Olivia have been an absolute pleasure to work with and they set the standard for what an estate agent team should be. Their communication has been consistently excellent, clear and genuinely reassuring throughout the entire process. Both are calm and respectful, making even the more stressful moments feel manageable. It’s obvious they’re highly knowledgeable but what really stands out is how deeply they act in their clients’ best interests. They’re trustworthy and genuinely good people who make you feel supported every step of the way.
Craig · 10 April 2026 · Brockenhurst Oakley
Agent replied · 10 July 2026
Thank you for such a thoughtful review and for choosing EweMove. Craig and Olivia will be delighted to read your kind words. We’re so pleased to hear that you felt supported throughout the process. Wishing you all the very best for the future
★★★★★ 5/5
GoogleWe were very impressed with Craig and Olivia at Ewe Move communication was excellent they have so much knowledge and experience, they really helped speed things up and were just a pleasure to deal with. Thank you again
Glynn · 10 April 2026 · Brockenhurst Oakley
Agent replied · 10 July 2026
Thank you for the lovely review.
Craig and Olivia will be delighted to hear this, they both work hard to keep things moving and make the process as smooth as possible.
It’s much appreciated, and thank you again for taking the time to share your experience.
★★★★★ 5/5
GoogleReally engaging and supportive during the selling procedure, Aiden and team provided sage advice which enables us to get a sale it what I would say was a good time. Would highly recommend them
John · 9 April 2026 · Brockenhurst Andover
Agent replied · 7 May 2026
We really appreciate the feedback! Aidan and the whole team loved working with you. Selling a home can be a whirlwind, so we’re glad our 'sage advice' helped smooth the way to a timely result. Wishing you all the best in your next chapter!
★★★★★ 5/5
GoogleI can not rate this company more highly. The lettings team especially have been by far the best I have worked alongside in many years in property. Professional, transparent and always eager to help.
Reece · 7 April 2026 · Brockenhurst Ludgershall
Agent replied · 7 May 2026
Thank you so much for the glowing review! We are incredibly proud of our Lettings Team, and hearing that they are the best you’ve worked with in your many years in property is a huge compliment. Transparency and professionalism are at the core of what we do, and we’re so glad it’s made a difference in your experience. We look forward to continuing our work together!
★★★★★ 5/5
GoogleDan has been amazing at helping us with a purchase through Brockenhurst. Nothing has been too much trouble and he has kept us well informed every step of the way.
Laura · 1 April 2026 · Brockenhurst Basingstoke
Agent replied · 15 April 2026
What a lovely shout-out for Dan! We’re so pleased he could help make your purchase a positive experience. Thank you for the feedback, and we wish you all the best in your new home.
★★★★★ 5/5
GoogleI’ve had outstanding experiences with both the sales and lettings teams at Brockenhurst. The team is consistently knowledgeable, helpful, and genuinely friendly, making every interaction seamless.
From buying and selling to managing lettings, they’ve provided reliable support at every stage, always going the extra mile to ensure things run smoothly and in my best interests. Their expertise and professionalism have given me complete confidence throughout each process.
I’m grateful for the years of excellent service and wouldn’t hesitate to recommend Brockenhurst to anyone looking for a trustworthy and proactive estate agency.
Leanne · 1 April 2026 · Brockenhurst Andover
Agent replied · 14 April 2026
Hi Leanne,
Thank you so much for taking the time to leave such a thoughtful review. It genuinely means a great deal to us.
We’re delighted to hear that you’ve had positive experiences with both our sales and lettings teams. Providing consistent, knowledgeable and proactive support, whether someone is buying, selling or managing a rental property, is exactly what we strive for, so it’s fantastic to know that came through at every stage for you.
We’re especially grateful for your continued trust in us over the years. Long-term relationships like this are what our business is built on, and your recommendation truly means a lot to the whole team.
If we can ever help again, you know where we are.
★★★★★ 5/5
GoogleI’ve had outstanding experiences with both the sales and lettings teams at Brockenhurst. The team is consistently knowledgeable, helpful, and genuinely friendly, making every interaction seamless.
From buying and selling to managing lettings, they’ve provided reliable support at every stage, always going the extra mile to ensure things run smoothly and in my best interests. Their expertise and professionalism have given me complete confidence throughout each process.
I’m grateful for the years of excellent service and wouldn’t hesitate to recommend Brockenhurst to anyone looking for a trustworthy and proactive estate agency.
Leanne · 21 March 2026 · Brockenhurst Ludgershall
Agent replied · 21 June 2026
Hi Leanne,
Thank you so much for taking the time to leave such a thoughtful review. It genuinely means a great deal to us.
We’re delighted to hear that you’ve had positive experiences with both our sales and lettings teams. Providing consistent, knowledgeable and proactive support, whether someone is buying, selling or managing a rental property, is exactly what we strive for, so it’s fantastic to know that came through at every stage for you.
We’re especially grateful for your continued trust in us over the years. Long-term relationships like this are what our business is built on, and your recommendation truly means a lot to the whole team.
If we can ever help again, you know where we are.
★★★★★ 5/5
GoogleThey were very helpful and very happy with my purchase from them many thanks.
Mehmet · 21 March 2026 · Brockenhurst Ludgershall
Agent replied · 21 June 2026
Hi Mehmet, thank you very much for your review we’re really pleased to hear you’re happy with your purchase. We look forward to helping you again in future! The Brockenhurst team.
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