Brockenhurst Ludgershall reviews

★★★★★ 5/5

Google

I've worked with Rosie at Brockenhurst Estate Agents' lettings branch in Ludgershall on electrical inspection and remedial work across several of their managed properties. She's straightforward to deal with, communicates clearly, and any issues I've flagged during jobs have been followed up and resolved properly rather than left to drift. Would recommend her and the branch to anyone needing a lettings contact who actually stays on top of maintenance matters.

Greg · 1 September 2026

★★★★★ 5/5

Google

We recently bought our new home with support from Aidan and Karen at Brockenhurst Estate Agents, and we had a very good experience working with them. They were consistently professional, approachable, and easy to deal with from start to finish. Aidan & Karen kept us well‑informed at each stage of the purchase and were always quick to respond when we needed clarification or updates. Their communication was clear and reliable, which made the whole process feel far more straightforward. Overall, Aidan and Karen provided solid guidance and made our home‑buying journey smoother and less stressful. We’re grateful for their help and would happily recommend Brockenhurst to others.

Chris · 21 April 2026

★★★★★ 5/5

Google

Recently moved into a new home through Brockenhurst letting agency . Rosie was part of the process from the first viewing right through to moving in and even after settling in , she has been a constant help, a quick response and has made what can be an incredible stressful transition, a manageable and enjoyable one . Rosie has gone above and beyond for us , she doesn’t make anything seem like it’s too much and has kept communication between ourselves and the landlord efficient and simple. Second house we have rented using Brockenhurst and I would recommend to anyone . Thank you to the team and especially Rosie for a smooth move 😍

Nicola · 17 March 2026

★★★★★ 5/5

Google

We have been renting through Brokenhurst Estate Agents for the past 2 years and have had a fantastic experience throughout. In particular, Tianna Lumsdan has been absolutely brilliant. She has always been friendly, professional, helpful and quick to respond whenever we have needed anything. It’s been reassuring knowing that we have someone so approachable and reliable to deal with, and Tianna has always gone above and beyond. We would highly recommend Brokenhurst Estate Agents. Thank you for looking out for us over the past 2 years.

Phil · 11 September 2026

★★★★★ 5/5

Google

From our very first meeting, Aiden immediately stood out from other estate agents we’d dealt with in the past. He took the time to walk us through detailed case studies of how Brockenhurst had performed in the area and explained each step of their process for selling homes. His knowledge, transparency, and confidence were incredibly reassuring especially after a disappointing experience with a previous estate agent. Aiden then went on to exceed every expectation. He found a buyer for our house remarkably quickly, and within the same two-week period, his manager Clare found us a new home that met all our requirements perfectly. Together, they made the entire experience smooth, efficient, and stress-free. If you’re looking for an estate agent who communicates clearly, knows the market inside out, and genuinely cares about getting the best result for you, we cannot recommend Aiden at Brockenhurst Estate Agents highly enough. He turned what could have been a stressful process into a seamless and positive journey.

Fraser · 21 December 2025

★★★★★ 5/5

Google

We have been working closely with Brockenhurst over the past year and especially Lou has made our time with them very easy. Their communication and delivery is always spot on! We look forward to working with them long term

NextGen · 11 September 2026

★★★★★ 5/5

Google

We are very happy that we choose Brockenhurst Lettings ! We appreciate that you are always there for us, no matter what! We did not have any major issues since we moved in and when we had small issues you' ve been so happy and quickly help us to resolve our requests . I will continue to say that you are our Best Choice ever and we are lucky to have you , we feel safe and secure ThankS to You, Tianna L. and all Brockenhurst TEAM! Everybody is so nice there , great team, amazing people ! GOD BLESS YOU, BROCKENHURST TEAM! Florentina & Gaby

Florentina · 1 October 2025

★★★★★ 5/5

Google

I have been a landlord with Brockenhust for over 3 years now and although initially there were some hiccups they have vastly improved on their customer service and most importantly on their communication. I must mention Lou has been instrumental in providing a clear and efficient service. She is always happy to help and so professional. I am impressed with the turn around of how they have vastly improved on their service. Any issues with the property are promply highlighted and delt with. They also offer solutions when it comes to maintenance issues and yearly gas certification. I am a happy customer now and we will continue to use them going forward. I can rely on their professionalism and have the piece of mind that my property is well managed and looked after.

Edrees · 1 October 2025

★★★★★ 5/5

Google

Buying a house can feel overwhelming, but working with Rees made the whole experience so much easier. He was very knowledgeable and always happy to answer my questions, no matter how big or small. What I really appreciated was how professional he was while still being approachable and friendly. He always gave me advice that suited my needs, and I never felt pressured at any point. Thanks to Rees, I felt confident every step of the way. A big thank you as well to Dawn for all her assistance with the move process. She was so professional, proactive, and supportive, which really helped everything run smoothly. I’m so grateful to both Rees and Dawn for all their help and would happily recommend them to anyone looking to buy a home.

L · 21 September 2025

★★★★★ 5/5

Google

I found a property on right move. When I called Brockenhurst Aidan answered and introduced me to numerous properties. Aidan was extremely helpful and answered any questions I had promptly. Everyone at Brockenhurst has been great. I’ve always been able to talk to someone if I had a question and without fail was answered. I felt greatly supported throughout the purchase. Ultimately it was a smooth process and would absolutely recommend Brockenhurst Estate Agents

Joseph · 21 October 2025

★★★★★ 5/5

Google

We’ve had a genuinely excellent experience working with Brockenhurst Estate Agents. Rosie, Tianna and Lou have all been incredibly professional, helpful and attentive throughout our dealings with them. Communication is always clear and efficient, and they are consistently approachable, organised and a pleasure to work with. What really stands out is how much care they put into everything. They are responsive, considerate and always make an effort to keep things running smoothly, which makes such a difference when working together on properties and time-sensitive arrangements. We really value the relationship we have built with the team and greatly appreciate the trust, support and professionalism they have shown us. Rosie, Tianna and Lou in particular are absolutely lovely to deal with and a real credit to the company. We would happily recommend Brockenhurst to anyone looking for a professional, reliable and genuinely caring estate agency.

Goldenhousekeeper · 4 September 2026

★★★★★ 5/5

Google

We’ve had the absolute pleasure of working with Brockenhurst Estate Agents to purchase our family home, and we couldn’t be happier with the experience. From the very start, their knowledge of the local area and the property market was invaluable. What truly set them apart was their ability to really listen to our needs and what we were looking for. Thanks to their insight and encouragement to think outside the box, we ended up viewing a property that wasn’t an obvious choice at first. It turned out to be perfect, and we couldn’t be more in love with our new home. James has been wonderfully helpful and welcoming throughout the process, and Angie handled the sales process seamlessly, keeping us informed every step of the way. Their professionalism and warm approach made what could have been a stressful experience feel easy and enjoyable. Not only was our purchasing experience exceptional, but I also witnessed the wonderful support and guidance they provided to a family member when selling their home. It’s clear that Brockenhurst Estate Agents go above and beyond for all their clients. We wouldn’t hesitate to recommend them to anyone, and while we’re thrilled with our new home and hope to stay for many years, we wouldn’t think twice about using their services again in the future. Thank you, Brockenhurst Estate Agents, for helping us find our dream home!, C.

The · 21 June 2025

★★★★★ 5/5

Google

Rosie was fantastic today. Really helpful and informative on the phone, and felt like she was working with us rather than just for the landlord. Great show around, where she was engaging and able to answer all of our questions.

Louise · 15 May 2026

★★★★★ 5/5

Google

Anji was fantastic. The property purchase was a frustrating process due to elements outside of the vendor and agents control, but Anji kept the chain updated as we navigated the way through & was great at getting things moving quickly. We had a last minute hiccup with the stamp duty announcement giving us just 3 hours to react and Anji’s quick actions saved me paying an extra £5,500! I would definitely recommend.

Ross · 21 June 2025

★★★★★ 5/5

Google

Brockenhurst have been excellent from the start. Our initial meeting with Lou gave us confidence in all aspects of their services. The photos and marketing were great and we secured lovely tenants within a couple of weeks. Both Lou and Rosie are extremely good at making us feel 'looked after' by taking all the pressure away from us. We are really happy with Brockenhurst who are continuing to manage our property and would certainly recommend them to anyone.

Pat · 28 May 2026

★★★★★ 5/5

Google

Really engaging and supportive during the selling procedure, Aiden and team provided sage advice which enables us to get a sale it what I would say was a good time. Would highly recommend them

John · 21 April 2026

★★★★★ 5/5

Google

Excellent service and support from Tianna and the team at Brockenhurst as always.

IAN · 2 September 2026

★★★★★ 5/5

Google

Tianna was professional and had prompt communication throughout

Nick · 11 September 2026

★★★★★ 5/5

Google

Brockenhurst have been fantastic. They helped sell our home and purchase the new home, without them it never would have happened. Would highly recommend them as estate agents to anyone who asks. First class service, friendly knowledgeable attitude and personalised communication throughout from the whole team which worked on our behalf, especially thanks to Rhys. Thank you all, again, for everything.

Draken · 21 June 2025

★★★★★ 5/5

Google

I’ve had outstanding experiences with both the sales and lettings teams at Brockenhurst. The team is consistently knowledgeable, helpful, and genuinely friendly, making every interaction seamless. From buying and selling to managing lettings, they’ve provided reliable support at every stage, always going the extra mile to ensure things run smoothly and in my best interests. Their expertise and professionalism have given me complete confidence throughout each process. I’m grateful for the years of excellent service and wouldn’t hesitate to recommend Brockenhurst to anyone looking for a trustworthy and proactive estate agency.

Leanne · 21 March 2026

★★★★★ 5/5

Google

A Huge Thank you to Samantha in Lettings, who has supported us consistenly with updates, communication, advice has just been brilliant. Renting can be so stressful with dealing with everyone involved but Samantha took my hand and led the way, I cannot thank you enough. Stressful time become a lot easier. I would so recommend Brockenhurst Estate Agents either if you are renting or buying as Molly in Sales was our first contact who was so helpful. Just wished there was more Stars to give you Samantha. A very happy customer.

Julia · 5 October 2024

★★★★★ 5/5

Google

Great experience with this estate agents and in particular Rhys. Very helpful from start to finish, efficient and professional. By far the best estate agent experience I’ve had to date! Thank you again Rhys.

Dan · 21 February 2026

★★★★★ 5/5

Google

Hi, I would like to say a massive thank k you to James, for all the hard work he has done for us. He really is a credit to the company. James is outstanding at his job, listens well to all your needs and brings dreams to reality. Thank you so much James . Kind regards Sandra .

Sandra · 21 June 2025

★★★★★ 5/5

Google

I've never known an estate agent to be so easy to work with! They were very efficient with organising a viewing and subsequent negotiations. And kept me up to date with how the purchase and chain were going, without me having to ask or chase, which shows how professional they are and very friendly too. Thank you!

Rob · 21 June 2025