Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI enquired about one property, but they proactively offered to show us three that matched our requirements in the area.
Poppy, who accompanied us, was friendly, knowledgeable and extremely patient (we got lost with no signal!), we found her to be highly professional and personable.
One of the best viewing experiences we’ve had from any agent. Hopefully, we’ll be buying one of the properties we viewed.
Caroline · 9 October 2026 · Brockenhurst Andover
Agent replied · 12 October 2026
Thank you so much for your fantastic review! We're delighted to hear you had such a positive viewing experience with Poppy. We always aim to be proactive in helping buyers find the right home, so it's lovely to know you appreciated being shown a range of suitable properties. We'll be sure to pass your kind words on to Poppy, who will be thrilled with your feedback. Fingers crossed one of the properties turns out to be the perfect home for you! We look forward to helping you with the next steps.
★★★★★ 5/5
GoogleAfter 3 months of searching for our forever home, we found it thanks to Brockenhurst. Harry (Whitchurch office) was by far the most proactive and professional agent we had the pleasure to work with.
Nigel · 9 October 2026 · Brockenhurst Whitchurch
Agent replied · 10 October 2026
Thank you so much for your lovely review! We're delighted that after three months of searching, you've found your forever home. It's fantastic to hear that Harry made such a positive impression with his proactive and professional approach. We'll be sure to pass on your kind words to him and the Whitchurch team.
Congratulations on your new home, and we wish you many happy years there! 🏡
★★★★★ 5/5
GoogleHarry was polite, professional and answered all our questions. I would be very happy to recommend him to family and friends
Nikki · 9 October 2026 · Brockenhurst Whitchurch
Agent replied · 12 October 2026
Thank you for your lovely review! We're delighted to hear that Harry provided such a positive experience and was able to answer all your questions. It's especially pleasing to know you found our team easy to contact throughout. We really appreciate your kind words and recommendation, and we'll be sure to pass your feedback on to Harry!
★★★★★ 5/5
GoogleWe used Brockenhurst to sell our property in Andover, Clare and her team were incredible customer focused. Our house was un-occupied and so we relied on them to manage the whole process. They found a buyer and were on top of everything until completion. I have no hesitation in highly recommending Brockenhurst in Andover.
Dande · 6 October 2026 · Brockenhurst Andover
Agent replied · 8 October 2026
Thank you so much for your kind review and recommendation. We’re delighted to hear that Clare and the Andover team were able to make the whole process straightforward for you, particularly while the property was unoccupied.
Keeping everything moving and making sure our clients feel looked after from the initial sale right through to completion is incredibly important to us, so your comments will mean a great deal to Clare and the team.
Thank you again for choosing Brockenhurst, and we wish you all the very best for the future.
★★★★★ 5/5
GoogleRosie continues to be a pleasure to deal worth throughout our move & since, she’s efficient, knowledgeable & professional at all levels & we’ve always had excellent communication with any queries or questions.
Kirsty · 21 September 2026 · Brockenhurst Ludgershall
Agent replied · 26 September 2026
Thanks so much for your review Kirsty. Really pleased to hear you’ve found Rosie a pleasure to deal with! She’ll be delighted to hear your feedback.
★★★★★ 5/5
GoogleBrockenhurst Estate Agents were able to almost immediately arrange an on site meeting and provide a realistic market value of our leasehold flat in Collingbourne Ducis. We are extremely thankful for this amazing service.
David · 19 September 2026 · Brockenhurst Andover
Agent replied · 8 October 2026
Thank you very much for your kind review. We’re really pleased we were able to arrange a visit so quickly and provide you with clear, realistic advice on the market value of your property in Collingbourne Ducis.
We really appreciate you taking the time to share your experience, and thank you for choosing Brockenhurst Estate Agents.
★★★★★ 2/5
GoogleBooked an appointment for a viewing and was cancelled on an hour before after already driving far to the location, no apologies at all, rebooked and again cancelled on the day to say the property is already let and again not even an apology, me and my partner both had time taken off work both days for no reason, poor communication and last minute cancellations on both occasions. Not a great experience
Angelika · 17 September 2026 · Brockenhurst Andover
★★★★★ 5/5
GooglePoppy has been brilliant in helping me purchase my next house. She’s portrays a friendly and professional first impression. She does her background research on each house so can answer any questions on the spot without having to refer back to the owners. This is rare. She goes above and beyond doing her job. Her commitment to the seller and the buyer is a great comfort and I have the utmost trust in her.
Alison · 17 September 2026 · Brockenhurst Andover
Agent replied · 16 September 2026
Thank you so much for such a thoughtful review. It’s wonderful to hear how highly you think of Poppy and the support she has given you throughout your purchase. Her preparation, knowledge and commitment to both buyers and sellers are qualities we really value, so it’s fantastic to see that reflected in your experience. We’ll be sure to pass your lovely comments on to her, and we wish you all the very best with your new home.
★★★★★ 5/5
GoogleWe had a really positive experience with the team at Brokenhurst Estate Agents, especially Aiden, who showed us around the property and was incredibly helpful throughout the process. He liaised with the seller regarding our offer and was always professional, friendly and helpful, which made such a difference as first-time buyers.
The rest of the team were also lovely and always pleasant to deal with. The only slight downside was that the completion day itself felt a little unorganised in terms of timings and communication around where and when we could collect the keys. However, this was a relatively minor issue and certainly didn’t take away from the overall experience.
We’re now in our first home and couldn’t be happier! We’d definitely recommend Brokenhurst, and especially Aiden, to anyone looking to buy or sell!
Mia · 17 September 2026 · Brockenhurst Andover
Agent replied · 18 September 2026
Thank you so much for taking the time to leave such a thoughtful review. We’re really pleased to hear you had such a positive experience with Aidan and the rest of the team, especially as first-time buyers.
We also really appreciate your honest feedback around completion day. It’s certainly something we’ll take on board, as we always want the final part of the process to feel just as smooth as everything leading up to it.
Most importantly, congratulations on your first home! We hope you’re very happy there and wish you all the very best for the future.
★★★★★ 5/5
GoogleWe’ve had a fantastic experience with Kian at Brockenhurst, Andover. From the very beginning, Kian was incredibly helpful and patient, showing us a range of different properties and taking the time to understand exactly what we were looking for.
Now that we’ve found our home, he has continued to be extremely supportive, helping us navigate the offer process and all the paperwork that comes with buying a property. He is always approachable, reliable and quick to help whenever we have a question or need an update.
Buying a house can be a stressful process, but having Kian guiding us through it has made things so much easier. We’re very grateful for all his help and would highly recommend both Kian and the Brockenhurst Andover team to anyone looking to buy a property.
Marta · 17 September 2026 · Brockenhurst Andover
Agent replied · 18 September 2026
Thank you so much for such a lovely review. We’re delighted to hear how helpful Kian has been throughout your search and purchase.
Finding the right home can take time, so it’s great to know he took the time to understand exactly what you were looking for and has continued to support you through the offer process and everything that follows.
We’ll make sure your comments are passed on to Kian and the Andover team. Congratulations on finding your new home, and thank you again for choosing Brockenhurst!
★★★★★ 5/5
GoogleIt has been an amazing journey with incredible team. I will definitely recommend sellers who are looking for estate agent. Hands down they are the best team in the market.They devised a brilliant staging and pricing strategy that got our house sold in such limited time. They handled all the marketing seamlessly, kept us informed and made a normally overwhelming process feel effortless. True professionals."
Sonam · 16 September 2026 · Brockenhurst Basingstoke
★★★★★ 5/5
GoogleTianna was professional and had prompt communication throughout
Nick · 11 September 2026 · Brockenhurst Ludgershall
Agent replied · 16 September 2026
Thank you for your kind review. We’re delighted to hear that Tianna provided a professional service and kept communication prompt throughout.
★★★★★ 5/5
GoogleHi , I’ve been dealing with the Brokenhurst ludgershall office for a couple of years now and have found them to be very efficient and courteous.
Doesn’t matter who you get through to whether it’s Tianna , Lou or Rosie they are friendly and deal with problems promptly .
I’d happily recommend them.
Michael · 11 September 2026 · Brockenhurst Ludgershall
★★★★★ 5/5
GoogleWe have been working closely with Brockenhurst over the past year and especially Lou has made our time with them very easy. Their communication and delivery is always spot on! We look forward to working with them long term
NextGen · 11 September 2026 · Brockenhurst Ludgershall
Agent replied · 16 September 2026
Thank you so much for your kind words and for your continued support over the past year. It’s fantastic to hear that Lou has made working with us so easy and that our communication and service have consistently hit the mark. We really value the relationship we’ve built and look forward to working together for many years to come!
★★★★★ 5/5
GoogleWe have been renting through Brokenhurst Estate Agents for the past 2 years and have had a fantastic experience throughout. In particular, Tianna Lumsdan has been absolutely brilliant. She has always been friendly, professional, helpful and quick to respond whenever we have needed anything.
It’s been reassuring knowing that we have someone so approachable and reliable to deal with, and Tianna has always gone above and beyond.
We would highly recommend Brokenhurst Estate Agents.
Thank you for looking out for us over the past 2 years.
Phil · 11 September 2026 · Brockenhurst Ludgershall
★★★★★ 5/5
GoogleWe’ve had a genuinely excellent experience working with Brockenhurst Estate Agents.
Rosie, Tianna and Lou have all been incredibly professional, helpful and attentive throughout our dealings with them. Communication is always clear and efficient, and they are consistently approachable, organised and a pleasure to work with.
What really stands out is how much care they put into everything. They are responsive, considerate and always make an effort to keep things running smoothly, which makes such a difference when working together on properties and time-sensitive arrangements.
We really value the relationship we have built with the team and greatly appreciate the trust, support and professionalism they have shown us. Rosie, Tianna and Lou in particular are absolutely lovely to deal with and a real credit to the company.
We would happily recommend Brockenhurst to anyone looking for a professional, reliable and genuinely caring estate agency.
Goldenhousekeeper · 4 September 2026 · Brockenhurst Ludgershall
Agent replied · 4 September 2026
Thank you so much for such a thoughtful review. We’re delighted to hear how positive your experience has been with Rosie, Tianna and Lou, and we’ll be sure to pass your lovely comments on to them.
Building strong, trusted relationships and making the process as smooth as possible is incredibly important to us, so your feedback really means a lot to the whole team. Thank you again for your continued support and recommendation!
★★★★★ 5/5
GoogleAidan was great throughout our whole process.
We found Brockenhurst to be pro-active and very professional from start to finish. Aidan was always on the phone when we needed as well. Wouldn't hesitate to use them again.
Andrew · 3 September 2026 · Brockenhurst Andover
Agent replied · 16 September 2026
Thank you very much for your kind review. We’re really pleased to hear that Aidan was there for you throughout the whole process and that you found the team proactive and professional from start to finish. We really appreciate your recommendation and would be delighted to help you again in the future.
★★★★★ 5/5
GoogleAlways professional yet friendly. Very hospitable, calm, and welcoming. They always find a way to help and make you feel comfortable. Excellent service and a genuinely pleasant experience.
Mohammad · 2 September 2026 · Brockenhurst Ludgershall
Agent replied · 3 September 2026
Thank you so much for your lovely feedback. We’re really pleased to hear that you found the team professional, friendly and welcoming throughout. It means a great deal to know you felt comfortable and well looked after, and we really appreciate you taking the time to leave such a kind review.
★★★★★ 5/5
GoogleExcellent service and support from Tianna and the team at Brockenhurst as always.
IAN · 2 September 2026 · Brockenhurst Ludgershall
Agent replied · 3 September 2026
Thank you so much for your kind review! We’re delighted to hear you received excellent service from Tianna and the team. We really appreciate your continued support and look forward to helping you again in the future.
★★★★★ 5/5
GoogleI've worked with Rosie at Brockenhurst Estate Agents' lettings branch in Ludgershall on electrical inspection and remedial work across several of their managed properties. She's straightforward to deal with, communicates clearly, and any issues I've flagged during jobs have been followed up and resolved properly rather than left to drift. Would recommend her and the branch to anyone needing a lettings contact who actually stays on top of maintenance matters.
Greg · 1 September 2026 · Brockenhurst Ludgershall
Agent replied · 2 September 2026
Thank you for taking the time to leave such a detailed review. It’s great to hear your feedback about Rosie and the team at our Ludgershall lettings branch. Clear communication and making sure maintenance issues are followed through properly is hugely important to us, so we’re really pleased that’s been reflected in your experience working with us. We really appreciate the recommendation and look forward to continuing to work with you.
★★★★★ 5/5
GoogleI honestly couldn’t recommend Brockenhurst Estate Agents highly enough!
They have now sold both of my properties, a flat in Tidworth and a house in Durrington, and on both occasions the service has been absolutely fantastic from start to finish.
From the very first consultation, everything was explained clearly and professionally, and I immediately felt that we were in safe hands. The whole process was made so much easier thanks to their communication, knowledge and willingness to go above and beyond whenever needed.
One thing that really stood out was the WhatsApp group we were added to. It made communication incredibly easy and meant we could get quick answers whenever we had a question, without having to constantly chase different people. The whole team were kept up to date with our property, so whoever we spoke to knew exactly what was happening. It made the entire process feel incredibly seamless and gave us such peace of mind.
Selling a property can be incredibly stressful, particularly when there are lots of moving parts involved, but Brockenhurst made the whole experience feel straightforward and manageable. They kept us informed throughout, were always responsive and approachable, and genuinely seemed to care about getting the best possible outcome for us.
The support didn’t stop once the sale was agreed either. Clare, Aidan and Karen in particular continued to be incredibly helpful right through to both completions, making sure everything stayed on track and supporting us right until the very end. That level of care and attention really made a difference.
Having now used Brockenhurst for two separate property sales in two different areas, I can honestly say I wouldn’t hesitate to use them again. They are professional, knowledgeable, friendly, incredibly communicative and, most importantly, genuinely care about their clients.
A huge thank you to the entire Brockenhurst team for making both sales so easy and stress-free. Fantastic service from beginning to end and a team I would recommend to anyone looking to sell their property.
Jennifer · 1 September 2026 · Brockenhurst Andover
Agent replied · 29 August 2026
Thank you so much for such a generous review, and for trusting us with both your flat in Tidworth and your house in Durrington. It's great to hear the WhatsApp group made communication easy and kept everyone in the loop, and we'll be sure to pass your kind words on to Clare, Aidan and Karen. Wishing you all the best, and we'd be delighted to help again if ever needed.
★★★★★ 5/5
GoogleWe used brokenhurst for the sale of our previous property and they were honestly brilliant. We did have our property up with another estate agent and had a bad experience but moving to brokenhurst was the best thing we did. Brokenhurst actually go round your home and genuinely take an interest in it, we especially loved the fact that other agents come and view the property before it goes on the market so they're ready and fully prepared for viewings, I don't believe any other estate agent does this. All the staff at the andover branch are lovely and easy to talk to. We worked closely with Rhys who handled pretty much everything for us, the regular meetings with him were very informative and useful. Rhys was absolutely brilliant from start to finish and we can't thank him and indeed everyone else in the andover branch enough. If you are looking to buy or sell a home, go with brokenhurst, they sold our property in next to no time. Thanks again brokenhurst, we're so happy in our new home.
Mark · 1 September 2026 · Brockenhurst Andover
Agent replied · 24 August 2026
Thank you so much for taking the time to leave such a thoughtful review. We’re delighted that moving to Brockenhurst proved to be such a positive decision and that our team tour of your home gave you confidence that everyone was fully prepared for viewings.
Rhys will be especially pleased to hear your kind words. Keeping you informed and supported throughout the sale is incredibly important to us, so it’s wonderful to know that your regular meetings were helpful and reassuring.
It was a genuine pleasure to help you achieve such a quick sale. Thank you again for choosing our Andover team, and we wish you every happiness in your new home! 🏡
★★★★★ 5/5
GoogleWe recently had the pleasure of dealing with Brockenhurst Andover while looking to purchase a home, and we honestly couldn’t have asked for a more helpful and supportive team, each and every one of them were amazing.
A special thank you to Poppy, who was absolutely fantastic throughout. She went above and beyond to help us, always being incredibly knowledgeable, approachable and supportive. Nothing ever felt like too much trouble, and we really appreciated the care and understanding she showed us during what has been quite a stressful process.
A huge thank you to all the team in the office, you’ve been brilliant, and we wouldn’t hesitate to highly recommend Brockenhurst Andover to anyone looking to buy or sell a property. ⭐️⭐️⭐️⭐️⭐️
Jess · 1 September 2026 · Brockenhurst Andover
Agent replied · 19 August 2026
Thank you so much for such a lovely review and for taking the time to share your experience.
We’re delighted to hear that the whole Andover team were able to support you throughout your purchase, and we’ll make sure your very kind words are passed on to Poppy in particular.
Buying a home can certainly be a stressful process, so it’s wonderful to know that Poppy’s support, knowledge and care helped make things that little bit easier along the way.
Thank you again for your recommendation, and from all of us at Brockenhurst Andover, we wish you every happiness in your new home!
★★★★★ 5/5
GoogleAidan and the team were incredibly helpful and communicative throughout the whole process, especially when my personal circumstances changed and things became quite stressful
Luke · 27 August 2026 · Brockenhurst Andover
Agent replied · 29 August 2026
Thank you so much for your lovely review. We’re really pleased to hear that Aidan and the team were able to support you throughout the process, particularly when circumstances became a little more stressful. We really appreciate your kind words and wish you all the very best for the future!
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