Trusted Agent profile
Verified
★★★★★
1,167 reviews across 6 offices and 3 platforms
Brockenhurst has six offices, in Andover, Ludgershall, Oakley, Basingstoke, Whitchurch and Overton. Together they have 1,167 reviews on three platforms, rated 4.7 out of 5 overall.
1,154
Reviews on Google
All 6 offices
5
Reviews on Yell
All 6 offices
8
Reviews on The Trusted Agent
All 6 offices
Send Brockenhurst a message.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We really appreciated the excellent service your company gave us selling our family home. We had timely feedback and was kept in the loop regarding all the ...Read the review from sellers
I just wanted to take a moment to give a huge shoutout to Dawn Ashfield and Aidan La Crois from Brockenhurst! They were absolutely amazing in helping us find ...Read all 7 from buyers
Brockenhurst's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleJames has provided an outstanding service from start to finish, even through a particularly challenging chain. His perseverance, proactivity and professionalism are second to none and would 100% recommend him.
EweMove Estate Agents- James was thrilled to read your review, thank you so much, its been our pleasure assisting you.
5/5
GoogleJames and his team were excellent throughout the process of selling our house, the property details and photos for viewing were amazing, we sold our house in 3 days!! James kept us up to date with the selling and provided us with recommendations with buying our new house the whole way through. James was very friendly and professional and would respond to us very quickly whenever we had any questions, worries or updates. I would definitely recommend James and his team to anyone looking to sell their property.
EweMove Estate Agents- the team are so pleased with your kind words and that you’d recommend our estate agents to others. Thank you for your 5 star review.
5/5
GoogleJames really was the star of the show and wasn’t even my Estate Agent! James was the Estate agent for my sellers and really was fantastic, he helped progress the sale throughout; calling other agents and solicitors and went over and above his call of duty to help, working silly hours to get the sale over the line. Thank you James, I can now relax and look forward to putting my feet up in my nee home! Ruth
EweMove Estate Agents are delighted to receive such a fantastic review- thank you for taking the time to leave your review of our estate agency and for the kind words.
5/5
GoogleAbsolutely 5 star service from James from start to finish. Always available out of your typical 9-5 hours. 100% communication from day one. We would highly recommend James to anyone, extremely professional service. We couldn't be any happier. Thank you James again for your knowledge and professionalism throughout. You are awesome!
EweMove Estate Agents Tadley & Thatcham- thank you for taking the time to review the service you received, Its very much appreciated. Thank you for choosing us, it’s been a pleasure assisting you.
5/5
GoogleJames has been amazing throughout selling the house. Going above and beyond what was required of him. We are not local to the house and James very kindly went into the house every week to check that everything was OK with the property. Which we greatly appreciated. Everything was left to James and he did an exceptional job for us. Would not use anyone else. Amazing. Thank you from Alison
EweMove Estate Agents Tadley & Thatcham - A huge thank you from all the team. We really appreciate you taking the time to review & share your experience with others of our estate agents.
5/5
GoogleJames was excellent when dealing with our purchase, from us putting the offer forward to the completion. His communication and honesty throughout the whole process was fantastic and we would highly recommend James and Ewe Move
EweMove Estate Agents Tadley & Thatcham- Thank you Nicola for choosing EweMove, we are delighted you were happy with the service you received and that you would recommend our service to others.
5/5
GoogleFantastic service from James. House was sold within a few weeks. Totally professional but with transparency & honesty. Would highly recommend James, he goes above & beyond to ensure 100% safety with viewings during Covid. To be able to contact him during hours that are outside of your general 9-5 is great. Huge thanks James for an honest, professional & speedy service. We look forward to working with you again in the future.
EweMove Estate Agents Tadley & Thatcham -Thank you for taking the time to share your experience with others Vicky. The team are so pleased with your kind words and that you’d recommend our service.
5/5
GoogleRating only, no written review.
EweMove Estate Agents Tadley & Thatcham- thank you Sally for your 5 Star review of the service you received, it’s been a pleasure assisting you.
5/5
GoogleJames was absolutely fantastic to deal with. He's professional, answers in a timely manner, helpful, honest. Just what you want/ need with an estate agent. My wife and I originally sold our house by ourselves because we had been let down by so many estate agents and bought through Ewe move and met James. He was so kind and even said he would help us out with our sale, with no commission. Unfortunately we lost our buyer, so we knew straight away to turn to James for advice and to see if he could sell it on our behalf and within 2 days the house had sold, and we got the sale pushed through in 8 weeks. James really does go above and beyond all other estate agents. He is always contactable and if you can't get through to him, he usually calls you back within 20minutes. I would highly recommend using ewe move, especially as you will be dealing with James, and you will not be disappointed. Thanks again James 😊 Lian and Hannah
EweMove Estate Agents Tadley & Thatcham- Thank you for choosing EweMove Lian, we are delighted you were happy with the service you received and that you would recommend our service to others. We wish you all the very best.
5/5
GoogleRating only, no written review.
EweMove Estate Agents Tadley & Thatcham- thankyou so much for your 5 star review of our Estate Agents Jacqui. We really appreciate you taking the time to review and we hope we can be of assistance again in the future.
5/5
GoogleWe found James Cramp (Tadley Area) was excellent to deal with. He was realistic in his approach with the house advertising and sale. The quality of the photos was excellent and communication with James was always efficient and informative and could be contactible at all times.
Hi Carole, thank you for your review and your kind words, it was great working with you both and getting you moved to your new home. I hope you have settled in well, best wishes James and the team.
5/5
GoogleJames was fantastic throughout the process. I would definitely recommend ewemove and will not be using any other estate agent in the future. Thanks again ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Thank you for your review Craig, we are delighted you were happy with the service you received and that you would recommend our service to others. Best wishes in your new home, James and the team.
5/5
GoogleHaving decided to move, during the busiest period ever!! The decision to use James Cramp and the Ewe Move team, has proven to be a wise decision. From start to finish, they have always listened to our requirements, fully supported what we wanted from the move. This was backed up by great communication and a calm approach throughout.
Thank you Peter for leaving us such a wonderful review. We are thrilled that you had a great experience purchasing a home through EweMove; James & team will be thrilled to read what you wrote.
5/5
GoogleRating only, no written review.
Hi Philip, thank you for rating us and we are delighted to see that you’re clearly happy with what we’ve been doing for you. Kind regards, all at Brockenhurst
5/5
GoogleFriendly helpful staff with good knowledge
5/5
GoogleVery good service. Would recommend.
3/5
GoogleGreat sales team sadly let down by their move manager who was careless, pushy and generally not nice to work with
5/5
GoogleExcellent staff - especially Jo, their moving manager who was incredibly helpful in answering all my queries. Would thoroughly recommend.
Anne, thanks for your feedback. Sales progression is often overlooked and someone like Jo is vital. I'm glad that you've singled her out; she'll appreciate this!
5/5
GoogleVery impressed with the professional service - from the really friendly and helpful first viewing through the whole buying process to completion. There was always someone on hand to help with queries and questions. Can’t recommend them enough!
5/5
GoogleVery good professional service, Sarah and Karen are so friendly and helpful nothing to much trouble if we had a problem we just called in and it was sorted, they have made the selling of our property so easy and stress free.
5/5
GoogleThe Whitchurch office has been absolutely fantastic. The service was exceptional. Very friendly, very helpful and always there to answer my questions. Would highly recommend.
5/5
GoogleMy Partner and I have just purchased our first home through Brockenhurst. The process was smooth , communication was good and we loved our moving in gift <3
5/5
GoogleSarah worked very hard, and went above and beyond in ensuring we secured our dream home. Very professional and kept us informed of any changes throughout the buying process.
4/5
GoogleWe recently purchased through Brockenhurst. They weren't 'our' agent but were professional, helpful and empathetic, all of which we really appreciated. We are happily settling in to our fab new home now.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Andover has the most, with 367 reviews rated 4.6 out of 5, followed by Ludgershall with 242.
The six Brockenhurst offices, by town:
7 reviews from buyers, rated 5.0 out of 5 on average. For example, Matthew wrote: "I just wanted to take a moment to give a huge shoutout to Dawn Ashfield and Aidan La Crois from Brockenhurst! They were absolutely amazing in helping us find ..."
Send Brockenhurst a message.
