Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleThis is my 11th year as a landlord with Brockenhurst. I am very pleased with the service particulary with the current lettings team. We are going through a tenancy change next month and so far this seems to have been a very seamless, professional process.
Jess · 1 July 2021 · Brockenhurst Ludgershall
★★★★★ 5/5
GooglePaula has visited twice for annual inspections. She is always on time, super sweet and very friendly. She makes sure there isn't any issues with the property. overall 5 stars and very professional
Ketia · 1 July 2021 · Brockenhurst Ludgershall
★★★★★ 5/5
GoogleBrockenhurst Lettings have been managing our rental property for 9 years. We have found them to be professional, efficient and helpful with any queries and problems we have had. Paula deals with our annual inspections and is friendly and easy to get along with. We are very happy with the service the whole team provides.
Marion · 1 July 2021 · Brockenhurst Ludgershall
★★★★★ 5/5
GooglePaula has done our annual inspection twice now and she is very friendly, helpful and listens and notes any maintenance issues however small. It was nice when she commented on how tasteful our choice of furniture and accessories were. Very easy to talk to. A great accolade to Brockenhurst
Sandra · 1 July 2021 · Brockenhurst Ludgershall
★★★★★ 5/5
GoogleRating only, no written review.
Caroline · 24 March 2021 · Brockenhurst Overton
Agent replied · 26 July 2024
Thank you for the five-star review! ⭐⭐⭐⭐⭐
★★★★★ 5/5
GoogleRating only, no written review.
Tracey · 24 March 2021 · Brockenhurst Overton
Agent replied · 26 July 2024
Thank you for the five-star review! ⭐⭐⭐⭐⭐
★★★★★ 4/5
GoogleRating only, no written review.
Peter · 24 March 2021 · Brockenhurst Oakley
Agent replied · 26 July 2024
Thank you for taking the time to rate our service with 4 stars. We're glad you had a positive experience overall. We always strive for excellence, so if there's anything we could improve to make your experience even better, we'd love to hear your feedback. Please feel free to reach out if you have any suggestions or if there's anything else we can assist you with.
★★★★★ 5/5
GoogleRating only, no written review.
Bob · 24 March 2021 · Brockenhurst Oakley
Agent replied · 26 July 2024
Thank you for taking the time to leave us a 5-star rating! We're thrilled that your experience with us was positive. While we'd love to know more about what you enjoyed, we greatly appreciate your feedback. If there's anything we can do to assist you further, please don't hesitate to reach out.
★★★★★ 5/5
GoogleI am very impressed with the service provided. Joan especially kept me informed and updated as I proceeded with the sale
Thank you
Terry · 24 March 2021 · Brockenhurst Oakley
Agent replied · 26 July 2024
Thank you for your positive feedback! We're delighted Joan's attentive service impressed you during your sale. Her commitment to keeping you informed reflects our dedication to client satisfaction. We appreciate your kind words and are glad we could assist you effectively.
★★★★★ 5/5
GoogleJoan was a delight to work with. Professional and friendly she knew exactly what we had in mind to find the perfect home for us.
Mary-Ann · 24 March 2021 · Brockenhurst Oakley
Agent replied · 26 July 2024
Thank you for your kind words about Joan! We're thrilled she understood your needs and helped find your perfect home. Her professionalism and friendliness reflect our commitment to exceptional service. We appreciate your feedback!
★★★★★ 5/5
GoogleWe are currently purchasing a property through the Oakley office. We have been very impressed so far with the way they conduct themselves. Keep up the great work!
Travis · 24 March 2021 · Brockenhurst Oakley
Agent replied · 26 July 2024
Thank you for your positive feedback! We're delighted you're impressed with our Oakley office during your property purchase. We strive to maintain high standards and appreciate your recognition. We'll continue our commitment to great service throughout your buying process.
★★★★★ 5/5
GoogleWe are in the process of purchasing a property through the Oakley office. Joan has been very helpful and efficient in helping the process run smoothly and in keeping us updated. Would definitely recommend.
Jemma · 24 March 2021 · Brockenhurst Oakley
Agent replied · 26 July 2024
Thank you for your positive review! We're pleased Joan's helpful and efficient service is making your purchase process smooth. Her dedication to keeping you updated reflects our commitment to client care. We appreciate your recommendation and wish you all the best with your new property.
★★★★★ 5/5
GoogleWe put our house on the market with Brockenhurst who were excellent. Joan had great local knowledge and rapidly arranged lots of viewings culminating in two offers. The whole team were friendly and efficient.
Peter · 24 March 2021 · Brockenhurst Oakley
Agent replied · 26 July 2024
Thank you for your wonderful review! We're thrilled Joan's local expertise led to quick viewings and offers. Our team's friendly efficiency reflects our commitment to excellent service. We appreciate your recognition and are glad we could assist you effectively in selling your home.
★★★★★ 5/5
GoogleI found everybody at Brockenhurst Oakley very professional and also friendly which made the process of buying and selling really stress free. Sarah, Karen and Alison were a great team and I thank them all in making my move to my lovely house in Oakley successful.
Andrea · 24 March 2021 · Brockenhurst Oakley
Agent replied · 26 July 2024
Thank you for your wonderful feedback! We're delighted that Sarah, Karen, and Alison made your buying and selling experience stress-free. Their professionalism and friendliness exemplify our commitment to excellent service. We're thrilled to have played a part in your successful move to Oakley. Enjoy your new home!
★★★★★ 5/5
GoogleGreat helpful staff
Terry · 24 March 2021 · Brockenhurst Oakley
Agent replied · 24 March 2026
Thank you for your concise and positive feedback!
★★★★★ 5/5
GoogleRating only, no written review.
Donna · 24 March 2021 · Brockenhurst Oakley
Agent replied · 26 July 2024
Thank you for taking the time to leave us a 5-star rating! We're thrilled that your experience with us was positive. While we'd love to know more about what you enjoyed, we greatly appreciate your feedback. If there's anything we can do to assist you further, please don't hesitate to reach out.
★★★★★ 5/5
GoogleRating only, no written review.
Paige · 24 March 2021 · Brockenhurst Oakley
Agent replied · 26 July 2024
Thank you for taking the time to leave us a 5-star rating! We're thrilled that your experience with us was positive. While we'd love to know more about what you enjoyed, we greatly appreciate your feedback. If there's anything we can do to assist you further, please don't hesitate to reach out.
★★★★★ 5/5
GoogleGreat customer service and support with our house sale. Team are friendly and responsive.
Richard · 24 March 2021 · Brockenhurst Oakley
Agent replied · 26 July 2024
Happy to hear our team's friendly and responsive service supported your house sale effectively. Thank you for choosing us!
★★★★★ 5/5
GoogleI had a great customer service from Joan, if you need anyone she’s your lady to talk to :-)
Catherine · 24 March 2021 · Brockenhurst Oakley
Agent replied · 26 July 2024
Thank you for your positive feedback! We're delighted Joan provided great customer service. Her dedication exemplifies our commitment to excellence. We appreciate you recommending Joan and are glad she made such a positive impression. We're here if you need further assistance.
★★★★★ 5/5
GoogleJoan was so helpful and amazing when I called and asked for her to give me a valuation for my nans bungalow after she past away. Put me in the right direction and very understanding
Hollie · 24 March 2021 · Brockenhurst Oakley
Agent replied · 26 July 2024
Thank you for taking the time to share your experience with us. We're deeply sorry for the loss of your nan and appreciate you reaching out to us during such a difficult time.
We're glad to hear that Joan was helpful and amazing when you called for a valuation of your nan's bungalow. It's important to us that we provide not just professional service, but also understanding and compassion, especially in sensitive situations like yours.
Joan's ability to guide you in the right direction while being empathetic reflects the values we strive to uphold at our agency. We'll make sure to pass along your kind words to her.
If you need any further assistance or have any questions as you move forward, please don't hesitate to reach out. We're here to help in any way we can.
Thank you again for your feedback and for choosing our agency during this challenging time.
★★★★★ 5/5
GoogleJoan Higgs deserves a mention. She is truly a treasure. Professional, understanding, intelligent and, just nice. She gets things done with no fuss, shakes it up when she needs to and, moreover, she just gets it. Thank you Joan.
Andrew · 24 March 2021 · Brockenhurst Oakley
Agent replied · 26 July 2024
Thank you for your glowing review and for taking the time to highlight Joan Higgs' exceptional service. We're thrilled to hear about your positive experience with her.
Joan truly embodies the values we strive for at our company. Her combination of professionalism, understanding, intelligence, and approachability is what sets her apart. We're proud to have her on our team and are delighted that her ability to 'get things done' and her intuitive approach made such a positive impact on your experience.
We'll make sure to pass along your kind words to Joan. Feedback like yours not only recognizes individual excellence but also motivates our entire team to maintain high standards of service.
Thank you again for your appreciation. We look forward to serving you in the future should you need our assistance.
★★★★★ 5/5
GoogleBrockenhurst Oakley branch is where a adviser works called Joan Higgs.
Her knowledge of Oakley and its residents are unsurpassed. Her professional approach to buying and selling goes beyond the normal advisor, in an estate agents. Truly an asset to the company .
Keith · 24 March 2021 · Brockenhurst Oakley
Agent replied · 26 July 2024
Thank you for your excellent review of Joan Higgs at our Oakley branch. We're proud of Joan's unparalleled local knowledge and exceptional professionalism. Her dedication to going above and beyond truly makes her an invaluable asset to our team. We appreciate you recognizing her outstanding service.
★★★★★ 5/5
GoogleWe were browsing properties in the area when we stumbled on Brockenhurst in Oakley. We were greeted by Joan & found that she gave us honest advise with her wealth of knowledge of the area, a fantastic trait for an estate agent! definitely recommend Brockenhurst & in particular Joan.
Clare · 24 March 2021 · Brockenhurst Oakley
Agent replied · 26 July 2024
Thank you for your glowing review! We're thrilled Joan provided honest advice and showcased her local expertise. Her approach embodies our commitment to exceptional service. We appreciate your recommendation of Brockenhurst and Joan. Your feedback is invaluable, and we're here if you need further assistance in your property search.
★★★★★ 1/5
YellThink twice before selling your property with this agent.
We drove an hour-and-forty minutes, during a weather warning, to attend a viewing. Upon arrival, the agent was nowhere to be seen. No communication given, and still as of now no update/comment/apology from them.
GrahamM-529 · 19 January 2021 · Brockenhurst Andover
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.