Brockenhurst Overton reviews

★★★★★ 5/5

Google

We would recommend Brockenhurst for their local knowledge and expertise. With Aidan Le Croix’s help we were successful in selling our property through a very difficult period in the market. Aidan’s professionalism was consistent. He was responsive and made time to address our questions and concerns and provided reliable advice. His reliability was crucial during the closing stages of our sale, picking up and resolving some of the conveyancing issues ensuring a smooth final transaction. Thank you Aidan and team.

Lambo · 21 September 2025

★★★★★ 5/5

Google

We sold our home through Brockenhurst in Overton. The stand-out support for us was from Aidan Le Croix. Throughout our home-selling process Aidan was incredibly communicative. He promptly answered calls and emails and even set up a group chat to keep us informed about every development. His calm approach was particularly helpful towards the end of the process with numerous challenges in the chain and went above and beyond to keep the process moving. He even helped us post sale when parcels were delivered to our old address. Nothing was ever too much trouble. If you need support across the board during a property sale or purchase you can’t go wrong with Aidan at the helm of the Brockenhurst team. Thanks so much Aidan and team.

Wendy · 21 September 2025

★★★★★ 5/5

Google

Can't say enough about these guys. David is amazing, always responsive, answers all my questions, was great at keeping me in the loop with any changes and even answered his phone on a weekend when he wasn't working. Would highly recommend David B and the team 🙌 …

Georga · 24 October 2025

★★★★★ 5/5

Google

Andy and the team have been professional, knowledgeable and fully available throughout our time with them. although we didn't sell in the end due to a change of circumstances, they did help with our valuation and creating the sellers pack whist offering constant sound advice. They always had time to listen to our questions and knew the local market extremely well. I would not hesitate in recommending anyone to use Brockenhurst when looking to sell their home in North Hampshire

Stephen · 16 September 2024

★★★★★ 5/5

Google

We contacted Kristian at Brockenhurst re viewing a property. It wasn’t as smooth running as we thought, as we were on holiday. However, Kristian did his utmost to accommodate us. He was really helpful with information and all questions were answered. He wasted no time in informing us that our offer had been accepted. Thank you Brockenhurst, especially Kristian, but also helpful David.

Linda · 21 September 2024

★★★★★ 5/5

Google

We had a very good experience of dealing with Brockenhurst. Despite the uncertain market, we were sold very quickly, and had a good second offer too. The first buyers pulled out as their sale collapsed, but Andy and James were on it straight away, and within 24 hours they had shown our second offer viewers round for a second chance viewing, and we had a new offer within 72 hours. We are so glad we chose them to help us.

Warren · 16 September 2023

★★★★★ 5/5

Google

We switched to Brokenhurst last year for the sale of our house in Overton and since we moved over to Brokenhurst the team have had a thorough and efficient approach to helping us through the process. We are now SSTC with a solid first time buyer and we couldn't be happier! We'd like to specifically thank Beth and James for their attentiveness on our search for our next home, ensuring we got first views of some great properties around Overton. We have been kept up to date with everything throughout and that was essential to us. We feel we have been well looked after and would highly recommend to friends around Overton!

Laura · 16 September 2023

★★★★★ 5/5

Google

Fantastic service for the sale of our home in Darras Hall. Elby went out of her way to help us even when it was above the call of duty. Thank you. Lesley & Paul

Lesley · 21 May 2026

★★★★★ 5/5

Google

Throughout the process the team at Brockenhurst were professional, experienced and at all times catered to our needs. For various reasons our experience was not always easy but the staff remained unflappable and focused. Our thanks go to all the staff and in particular David, Andy, James and Michelle. We could not have done it without you.

Timothy · 21 September 2024

★★★★★ 5/5

Google

Although we didn't end up purchasing the house we viewed with Brockenhurst Estate Agents, we did want to say how brilliant we thought the viewing with Andy was, we have had many viewings over the past few years, particularly when we were trying to find our current property, and we both came out and felt as though our viewing with you was our best one yet! You were able to give us so much information, the paperwork you provided about the area was fab and you were honest and approachable. Thank you. Ellen and Jake Bassford

Bassford · 22 August 2022

★★★★★ 4/5

Google

We are in the process of purchasing a property through Brockenhurst Estate Agents and have had a very professional and friendly experience from their team. They tried to be as flexible as possible for arranging viewings when we both work full-time which we really appreciated. The paperwork provided about the property and area was really useful to us and we still refer to it! During this next phase they have been really helpful, allowing things to progress smoothly (so far). Thank you to Alisha, Sarah and the Team.

Sophie · 22 August 2022

★★★★★ 5/5

Google

Nikki and Peter Martin We have just bought our first house through Brockenhurst Overton and cannot thank Alisha and the team enough for the service they provided. Alisha has been a pleasure to deal with throughout the entire process and was always quick to respond and helped with any questions! She made the whole process of buying our first house less stressful. A shining example of professional, friendly and efficient customer service, we would recommend buying or selling through Brockenhurst.

Nikki · 22 August 2022

★★★★★ 5/5

Google

Since meeting Sarah and the team they have been absolutely outstanding. Professional, polite and nothing was too much trouble. They advised on how to present the property for sale, the best method of marketing it which achieved five offers over the asking price. They were with us through the whole process right up to completion and only to happy to advise and help with any questions we might have. We would have absolutely no hesitation in recommending Sarah and the team to anyone selling a property or using them again.

Alec · 22 August 2022

★★★★★ 5/5

Google

Exceptional service from both Sarah and David from the Overton branch. Efficient knowledgeable and kept myself updated on every aspect. Many thanks

Mark · 24 May 2025

★★★★★ 5/5

Google

Absolutely first class service from Andy, Michelle and team helping us to sell our Overton home. Clear strategy and realistic advice from the off. Timely updates throughout, never needed prompting and all backed up by efficient team ensuring transaction / process was made as clear as possible. Thank you Brockenhurst.

William · 28 March 2024

★★★★★ 1/5

Google

What a awful experience!! Exhausting disappointing and just disrespectful! Selling the property should be the easy part right? The biggest issue I had with them is that they broke my brand new front door lock and refused that is was them! Apparently the fact they have been in to 100s of properties means that they are lock experts. They will tell you what you want to hear, say they have sold loads of part by parts rents just to get you on the books and do the bare minimum. They did non of their own research! Didn't bother to contact sovereign to find out how the process of buying the property works. Disappointing both me and the people who came to visit the flat. Not only this, asked me to then give them all of the information about the area after a wasn't happy with what they had written on the advert ( I have a train station and a pub 5 minutes away from my home surly that's a big selling point, they didn't bother putting that on there!) You can buy 100% of my property and they didn't even know, because again they didn't do their research! It was only then advertised that you could buy 100% much later in the process. They used ai the write the advert after the information was given it was very obvious as it sounded like they were advertising a holiday stay not a home. It cost me £350 to get my lock fixed that they broke and then still sent me the bill for their bare minimum efforts. Worst experience I could have asked for.

Alison · 21 October 2025

★★★★★ 5/5

Google

A faultless and stress-free experience, start to finish. Thank you Brockenhurst.

Zac · 17 March 2026

★★★★★ 5/5

Google

We dealt with James Martin when viewing several properties with Brockenhurst, brilliant service, very professional and helpful through every stage. Great communication, would highly recommend James to anyone searching for a house.

Ben · 24 March 2023

★★★★★ 5/5

Google

We recently purchased a property in Overton through Brockenhurst and found them really helpful and friendly. All our queries were communicated to, and answered by the vendor really quickly, great communication throughout.

Mark · 24 March 2023

★★★★★ 5/5

Google

Many thanks to Abigail for everything that she did to secure our purchase. We are hugely appreciative of all of her support but I particularly want to thank her for finding the property in the first place. I doubt it would ever have happened if it wasn’t for her introducing us to the vendor at a point when the house was not yet back on the market following COVID-19 lockdown.

Andy · 21 July 2022

★★★★★ 5/5

Google

Excellent experience, James was a great support and very professional in all of the moving process

Jim · 28 March 2024

★★★★★ 1/5

Google

Quite possibly the worst estate agent I have had to deal with. There is not a single bit of care for the tenants and take no interest when problems occur. Communication is terrible, they are very hard to get a hold of and consistently ignore emails and calls and fail to return them.

Rachel · 21 July 2023

★★★★★ 5/5

Google

Andy and Karen were so helpful in the sale of my mothers bungalow, offering a knowledgeable and personal service. I would certainly recommend them

Les · 24 March 2023

★★★★★ 5/5

Google

James at Brockenhurst has been excellent in both selling our home and also helping us try and find our next home. Whilst we ultimately opted for an onward purchase elsewhere, James continued to keep us informed on new properties coming to market, as he took the time to understand our desires. A very personable and friendly approach throughout, something we greatly appreciated and respected.

Neil · 16 September 2023