Trusted Agent profile
Verified
★★★★★
1,167 reviews across 6 offices and 3 platforms
Brockenhurst has six offices, in Andover, Ludgershall, Oakley, Basingstoke, Whitchurch and Overton. Together they have 1,167 reviews on three platforms, rated 4.7 out of 5 overall.
1,154
Reviews on Google
All 6 offices
5
Reviews on Yell
All 6 offices
8
Reviews on The Trusted Agent
All 6 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We really appreciated the excellent service your company gave us selling our family home. We had timely feedback and was kept in the loop regarding all the ...Read the review from sellers
I just wanted to take a moment to give a huge shoutout to Dawn Ashfield and Aidan La Crois from Brockenhurst! They were absolutely amazing in helping us find ...Read all 7 from buyers
Brockenhurst's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
1/5
GoogleI only put a 1 star because I couldn’t put a 0, bullying elderly couple, refusing to give keys back.And are refusing to take property off right move even thought the contract has ended. Bully boy tactics. …
Hello Gavin,. I’m sure there is a straightforward explanation for what has gone on but we have no idea who you are. If your message is genuine and you’ll call, we’d like to hear from you. Please call David on (01256) 517994
5/5
GoogleWe recently used Brockenhurst for a purchase and sale transaction and couldn't be happier! …
5/5
GoogleSo pleased to have David and Sarah open again in the office after lockdown. I started my rental through them over 5-and-a-half years ago. Since then I have had prmpt, professional, friendly service the whole time, whether it was for an …
5/5
GoogleKaren, Sarah and Rosie were truly amazing in helping me purchase my property. There help and support was absolutely outstanding through out. I have lived in Whitchurch for a long time and know of others in the area that have also sold there …
1/5
GoogleIf I could give this less than a one star, I would! We feel highly disappointed by the team at Brockenhurst in Whitchurch. Having …
5/5
GoogleA great service and excellent communicate. Hannah you're a star, thank you so much helping with the sale of my house! Paul Cullis.
Thank you, Paul! We're delighted Hannah provided great service and communication during your house sale. Her stellar performance reflects our commitment to client satisfaction. We appreciate your kind words and are glad we could assist you effectively. Thanks for choosing us!
5/5
GoogleBrockenhurst Estate Agents in Oakley we used to view a bungalow in Kennet Way Oakley. The viewing was made with a friendly professional approach. Joan ( the agent) turned up spot on time and introduced herself. She showed us around with knowledge and we were not rushed. We were contacted the next day for an update of the viewing. We made an offer on the bungalow in respect of us selling our property. Hannah ( the manager ) kepted us updated at all times. We asked for another viewing which was arranged promptly and again with a friendly service. Unfortunately there was another buyer as we had not sold ours. We received a call a couple of weeks later to say the bungalow was back on the market. We had now sold ours and found a new build. Hannah and Joan were very approachable and friendly on the telephone and in person. I would definitely use the Oakley branch in the future and recommend them. Keep up the professional service Kind regards Jane and Chris MOREY
Thank you, Jane and Chris, for your detailed and positive review! We're delighted Joan provided a professional, knowledgeable, and timely viewing experience. Hannah's consistent updates and the team's responsiveness to your needs reflect our commitment to excellent service. We appreciate your recommendation and are glad we could assist you, even though circumstances changed. Your feedback is valuable, and we're here if you need us in the future.
4/5
GoogleI had a viewing on a house to rent with 1 employee who was polite and informative. I then met with another employe at another house, who was fantastic. Very …
5/5
GoogleEmma Horne was an absolute champion in my letting process. She knew how much I loved the property and worked tirelessly to ensure I got it and it fitted around the dates of my previous rental. I couldn't have asked for a higher level of …
5/5
GoogleWe've just exchanged on a property using Brockenhurst Estate Agents and the service has been brilliant. I wish I'd used them to sell my place with. All the staff I've dealt with have been great but Matt in particular stood out... He stayed …
5/5
GoogleAt last an Estate Agent you can trust . Who knows about the property and area and is interested in what you want from your next home, not just the sale. …
5/5
GoogleClaire, (Matt) and the team have been absolutely fantastic during our house purchase, going above and beyond to help us get into our home as quickly as possible, even chasing solicitors to help us get answers. They even spent a morning …
5/5
GoogleI am very pleased with Andover Brockenhurst, I was fortunate in that Matt had an interested purchaser before the property had even been placed on the market and this has been a particularly expedient sale. Matt has been professional, …
Thank you for your kind words and we are thrilled that you’ve been really happy with everything we’ve done for you. Your comments have been passed on to the team. Thank you for using us. Kind regards, All at Brockenhurst
5/5
GoogleI appointed Brockenhurst to sell my home and they found a buyer quickly and we finalised the whole process today! …
5/5
GoogleBrockenhurst have worked very hard to sell our home. They have been professional, informative and approachable. I would very much recommend. …
Thank you for your kind words and we’re thrilled that you’ve been really happy with everything we’ve done for you. Thank you for using us. Kind regards, All at Brockenhurst
5/5
GoogleWould like to thank Emma for her help over the last couple of months as we end our tenancy (bought our own house). She has been amazing, nothing but helpful and is a lovely, bubbly member of Brockenhurst to speak to. She's made the whole …
5/5
GoogleMy time with Brockenhurst has been very short because they were so amazing. Claire did our contract initially she is fair, honest and upfront with everything you need to know professional but down to earth. …
1/5
GoogleI only put a 1 star because I couldn’t put a 0, bullying elderly couple, refusing to give keys back.And are refusing to take property off right move even thought the contract has ended. Bully boy tactics. Avoid this cowboy estate agents. Brockenhurst if you want to talk to me reply to this message and I’ll ring you
Hello Gavin,. I’m sure there is a straightforward explanation for what has gone on but we have no idea who you are. If your message is genuine and you’ll call, we’d like to hear from you. Please call David on (01256) 517994
5/5
GoogleClare, Matt and the team were fantastic during the sale of our house. They kept us informed at every step, were friendly and reliable. I would highly recommend their service.
5/5
GoogleClare is extremely knowledgeable and very honest in all aspects of her work. She has sold a friends house, and I can honestly say in my dealings with her Clare has been superb. There are too few other agents out there like Clare. I simply could not rate her any higher. Anyone that buys or sells with Clare is in very safe hands.
5/5
GoogleMatt and the team worked really hard to sell my mum's bungalow in a challenging market. The previous sale had fallen through and after weeks of no interest I changed agents to Brockenhurst. Delighted that they had soon secured a buyer and have recently completed. Very happy.
5/5
GoogleAll team at Brockenhurst are amazing, thanks to them I was able to rent my first flat. Adam was very helpful and professional, definitely would recommend.
5/5
GoogleA proactive agent that gets the results we need - speaking from a corporate client perspective. We look forward to generating more business and continuing a great working relationship. Thank you
5/5
GoogleExcellent service. Emma is always a pleasure to deal with.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Andover has the most, with 367 reviews rated 4.6 out of 5, followed by Ludgershall with 242.
The six Brockenhurst offices, by town:
7 reviews from buyers, rated 5.0 out of 5 on average. For example, Matthew wrote: "I just wanted to take a moment to give a huge shoutout to Dawn Ashfield and Aidan La Crois from Brockenhurst! They were absolutely amazing in helping us find ..."
Send Brockenhurst a message.
