5/5
GoogleGreat service from Butlers. Sold our property quickly and efficiently. The transaction was smooth from start to finish, the whole team got involved and helped us when it was needed. Thank you!!
Trusted Agent profile
Verified
Brockenhurst estate agents in Andover, Ludgershall, Oakley and 3 more
★★★★★
1,168 reviews across 6 offices and 3 platforms
Brockenhurst has six offices, in Andover, Ludgershall, Oakley, Basingstoke, Whitchurch and Overton. Together they have 1,168 reviews on three platforms, rated 4.7 out of 5 overall.
1,155
Reviews on Google
All 6 offices
5
Reviews on Yell
All 6 offices
8
Reviews on The Trusted Agent
All 6 offices
Want Brockenhurst to help?
Send Brockenhurst a message.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
We really appreciated the excellent service your company gave us selling our family home. We had timely feedback and was kept in the loop regarding all the ...Read the review from sellers
Buyers7 reviews
I just wanted to take a moment to give a huge shoutout to Dawn Ashfield and Aidan La Crois from Brockenhurst! They were absolutely amazing in helping us find ...Read all 7 from buyers
Our offices
Brockenhurst's six offices, most reviewed first. Each has its own page.
- Brockenhurst Andover1-3 London Street, SP10 2NU367 reviews · 362 on Google (4.6)17 in the last 90 days
- Brockenhurst Ludgershall9 Tidworth Road, SP11 9QD242 reviews · 242 on Google (4.6)9 in the last 90 days
- Brockenhurst OakleyThe Old Post Office, Rectory Road, RG23 7LJ222 reviews · 222 on Google (5.0)0 in the last 90 days
- Brockenhurst Basingstoke8 Buckland Parade, RG22 6JN181 reviews · 173 on Google (4.7)17 in the last 90 days
- Brockenhurst WhitchurchKingsley House, Market Place, RG28 7BH88 reviews · 88 on Google (4.6)3 in the last 90 days
- Brockenhurst Overton21 High Street, RG25 3HB69 reviews · 69 on Google (4.6)0 in the last 90 days
Latest reviews from every Brockenhurst office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleThanks Liam 👍👍 …
5/5
GoogleEverything went just fine from start to finish in efficient and friendly fashion. Thank you 🙏 …
5/5
GoogleChloe was proactively moving things along for us throughout the entire process. We appreciate her efficiency and clear communication from the start. The gift bag we received was a generous touch and a lovely surprise. Thank you to Chloe and the entire team at Butler's - everyone was friendly and helpful.
5/5
GoogleExcellent service from start to finish. Both Craig and Olivia were professional, friendly and kept us updated throughout the sale of the house. Communication was fantastic and they worked hard to make the process as smooth as possible. …
5/5
GoogleSelling a house is always a stressful experience, but Brockenhurst did everything they could to make it as smooth as possible. My latest sale handled by them through the Oakley office took around six weeks from first viewing to completion! All the Brockenhurst team where professional and helpful at every turn, but a big mention to Ashlea Herrod {Move Manager), who has been particularly sipportive in getting the sale over the line. I highly recomment their services
Agent replied · 9 June 2026
Hi Keith, Thank you so much for taking the time to leave such a fantastic review and for highly recommending our services! We completely agree that selling a home can be an incredibly stressful time, so it is wonderful to hear that our Oakley team was able to make the process as smooth and straightforward as possible for you. Six weeks from the first viewing to completion is a brilliant turnaround, and we are thrilled to have achieved that with you. I will be sure to pass on your special mention to Ashlea. She is a truly dedicated Move Manager, and she will be absolutely delighted to know how much you appreciated her support in getting the sale over the line. Thank you again for choosing Brockenhurst, and we wish you all the very best in your new home! Warm regards, The Brockenhurst Team
5/5
GoogleExcellent estate agents. They got so many people through the door which is not easy at the moment. Also I spoke to them more than the solicitor as they were knowledgeable and very helpful. Would definitely recommend
5/5
GoogleWe had a great experience with Butler' Sutton. From the very beginning, they were informative, communicated well, and were honest and realistic about the challenges of the current sales market. …
5/5
GoogleGreat service from Butlers. Sold our property quickly and efficiently. The transaction was smooth from start to finish, the whole team got involved and helped us when it was needed. Thank you!!
5/5
GoogleThanks Liam 👍👍 …
5/5
GoogleWe recently sold our house 🏠 in South Ham Basingstoke and the service we received was exceptional. We can’t thank Aidan, Harry and the team enough who delivered a premium service and sold our house within days. The process from start to finish was stress free and we are now in our dream home. I highly recommend Brockenhurst in Buckland Avenue if you are thinking of selling your home.
Agent replied · 2 July 2026
Thank you so much, Justine. We’re absolutely delighted to hear that your sale in South Ham went so smoothly and that you felt well looked after throughout. Aidan, Harry and the whole Buckland Avenue team will really appreciate your kind words. It was a pleasure helping you with your move, and we’re so pleased to hear you’re now settled in your dream home. Thank you again for recommending Brockenhurst, and we wish you every happiness there.
5/5
GoogleExcellent business to deal with. Always available and keep you updated and make all follow up requests promptly. Very industrious and punctilious employees, particular high praise for Chloe but all are attentive and proactive.
5/5
GoogleThe whole team were extremely helpful in the letting process and went the extra mile every time!
5/5
GoogleRating only, no written review.
5/5
GoogleI cannot thank Hannah at Butlers enough. From the first day she met me, she believed in me and knew I was the right person for this home. My personal circumstances made the process long and complicated, but Hannah never gave up. She worked …
5/5
GoogleExcellent service from Butlers, Chloe was a great help with everything, definitely recommend them.
5/5
GoogleGood service and i have great experience with finding a flat
5/5
GoogleThe sale of our property was handled with great expertise by Brockenhurst from initial enquiry, viewings, analyses of offers to sales follow up and finalisation. All staff were found to be professional and eager to assist with enquiries at all stages. Highly recommended agency.
Agent replied · 20 June 2026
Thank you for the fantastic review and recommendation! We are delighted that our team's expertise and professionalism made your property sale a smooth experience from start to finish.
5/5
GoogleAll of the properties in our house-moving chain were with the Oakley branch of Brockenhurst. I really can’t fault them. They have been friendly, efficient, reliable and responsive every step of the way. Once all the sales were agreed, they didn’t step back as I expected. They assigned a member of staff to aid communication and do everything they could to facilitate the exchange of contracts. This was extremely helpful and, I’m sure, sped the process up. Thank you Kristian and Ashlea.
Agent replied · 21 May 2026
Thank you for this fantastic review! We're so pleased that the Oakley team could make the entire moving chain a friendly, reliable, and efficient experience for you. Going the extra mile after a sale is agreed is a huge priority for us, and we're glad it helped speed up your exchange. I'll make sure Kristian and Ashlea see your kind words. Wishing you many happy years in your new home!
5/5
GoogleWe recently sold and bought our home through Brockenhurst Estate Agents, and the service we received from Aidan, Harry, Dan and Ashlea was outstanding from start to finish. They went above and beyond throughout the entire process, keeping us updated every step of the way and always being available to answer questions or offer support. Moving house can be stressful, but their professionalism, communication, and friendly approach made everything so much easier. Nothing was ever too much trouble, and we genuinely felt they had our best interests at heart. We can’t thank them enough and would highly recommend Brockenhurst to anyone looking to buy or sell a home. Justin, Holly and Rosa
Agent replied · 4 June 2026
Thank you so much, Justin, Holly and Rosa, for such a lovely review. It has been an absolute pleasure helping you with both your sale and purchase, and we’re delighted to hear that Aidan, Harry, Dan and Ashlea made the process feel that bit easier for you. Moving home can be a stressful experience, so knowing that you felt supported, well-informed and looked after throughout means a great deal to us. We really appreciate your kind words and recommendation, and we wish you all the very best in your new home. From all of us at Brockenhurst Estate Agents.
5/5
GoogleAshlea has been amazing. Shame I am moving area, as I would 100% use Brockenhurst again. Thank you for making this happen ❤️
Agent replied · 29 May 2026
Thank you for the wonderful feedback, Claire! We're so glad Ashlea could help make this happen for you. Best of luck with your move and everything ahead in your new area!
5/5
GoogleBrockenhurst have been excellent from the start. Our initial meeting with Lou gave us confidence in all aspects of their services. The photos and marketing were great and we secured lovely tenants within a couple of weeks. Both Lou and Rosie are extremely good at making us feel 'looked after' by taking all the pressure away from us. We are really happy with Brockenhurst who are continuing to manage our property and would certainly recommend them to anyone.
Agent replied · 7 May 2026
Thank you for the wonderful 5-star review! We are incredibly proud of our team, and it is fantastic to hear that Lou and Rosie have taken the pressure off and made you feel so well looked after. We're thrilled that we could secure great tenants for you so quickly. Thank you for trusting Brockenhurst with your property management, and we appreciate your recommendation!
5/5
GoogleI had an exceptional experience with Brockenhurst. They truly delivered on their promise to communicate clearly and openly, which was extremely important to me after a previous bad experience with another agent. Their transparency and responsiveness gave me confidence throughout the process. Thank you !
Agent replied · 21 June 2026
Thank you so much for this wonderful review! We are absolutely thrilled to hear that you had an exceptional experience with the Brockenhurst team. We know how stressful it can be when communication falls short, especially after a negative … More
5/5
GoogleFantastic service for the sale of our home in Darras Hall. Elby went out of her way to help us even when it was above the call of duty. Thank you. Lesley & Paul
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Brockenhurst
Which Brockenhurst office has the most reviews?
Andover has the most, with 367 reviews rated 4.6 out of 5, followed by Ludgershall with 242.
Where are the Brockenhurst offices?
The six Brockenhurst offices, by town:
- Andover: 1-3 London Street, Andover, SP10 2NU
- Basingstoke: 8 Buckland Parade, Basingstoke, RG22 6JN
- Ludgershall: 9 Tidworth Road, Ludgershall, SP11 9QD
- Oakley: The Old Post Office, Rectory Road, Oakley, RG23 7LJ
- Overton: 21 High Street, Overton, RG25 3HB
- Whitchurch: Kingsley House, Market Place, Whitchurch, RG28 7BH
What do buyers say about Brockenhurst?
7 reviews from buyers, rated 5.0 out of 5 on average. For example, Matthew wrote: "I just wanted to take a moment to give a huge shoutout to Dawn Ashfield and Aidan La Crois from Brockenhurst! They were absolutely amazing in helping us find ..."
Want Brockenhurst to help?
Send Brockenhurst a message.
