Every review we hold for the Ludgershall office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThese people are simply amazing. Each individual contributes to a very organised and efficient team. Hannah in rentals (has really been tested), she has shown nothing but strength, patience and professionalism. Clare- has put us in an absolute amazing position with selling our house, she is simply fab. I will always recommend these guys, not just their renting and buying knowledge and expertise. But the friendly and professional manor each of them have is second to none. So a huge huge thank you "again" from me guys xx
Narell · 5 October 2023
★★★★★ 1/5
GoogleWe put an offer on a property, Brockenhurst didn't explain any issues with the seller, and we explained we were ready to move ASAP. We had a 2nd viewing at the property, to be told by the vendor they were in no hurry and kept their previous buyer waiting 9 months before the buyer pulled out after being kept waiting. This obviously sent alarm bells ringing with us, we didn't want our chain to fail because of us and loose the buyer for our house. We asked Brockenhurst if we could view other properties with them and they refused as we had pug in an offer on a property. We explained the situation with the house we put an offer in, but they were not interested, which meant we lost out on other properties. The vendor never replied to anything from our solicitor and wasn't a serious seller. Needless to say after 3 months and considerable expense to us and money we would never get back, we pulled out as it was not a serious house sale. Brockenhurst even confirmed the vendor hadn't been looking at other properties, Which Brockenhurst were aware of. Brockenhurst never responded to any queries and never explained the situation before taking our offer. The house is still on their website, over a year after our offer. Feel sorry for the 3rd person who had put in an offer and being messed about by Brockenhurst and vendor.
Lisa · 27 July 2023
★★★★★ 5/5
GoogleExcellent service from everyone at Brockenhurst when selling my house, Clare and Matt worked so very hard for me and kept me updated every step of the way. It was a pleasure to meet the staff at the Ludgershall branch! Thank you for making it so easy for me. Highly recommend this team. Ali
Alice · 1 July 2020
★★★★★ 5/5
GoogleWe bought our new house through Brockenhurst and received a great experience. In hindsight we would've liked to sell through Brockenhurst too.
They offered a very friendly and efficient service.
Emma · 21 June 2024
Agent replied · 21 June 2026
Thank you so much for your kind words, Emma! We're so glad to hear that you had a great experience with us when buying your new house. We would be more than happy to help you sell your new home when the time is right - we strive to make the process as straightforward and stress-free as possible. We really appreciate you taking the time to leave us a 5 star review - it means the world to us!
★★★★★ 5/5
GoogleBrockenhurst were superb. Aidan helped throughout the whole process, and was always friendly and supportive. I would recommend this estate agents.
Jamie · 21 November 2025
★★★★★ 5/5
GoogleI've dealt with Clare Bladen and her colleagues over the past 6 years as a buyer, landlord and seller and always received polite and professional service. Happy to recommend.
Keith · 1 July 2023
★★★★★ 5/5
GoogleWe viewed 4 or 5 properties with Brockenhurst and found the information provided to be very detailed, accurate and provided through a friendly and helpful team. Thank you!
Becky · 21 June 2024
Agent replied · 21 June 2026
Thank you! We're glad you found our team friendly and the information detailed and accurate. Your feedback is appreciated!
★★★★★ 5/5
GoogleFrom my initial inquiry, I really want to emphasise my gratitude for the effort and generosity to the team at Brockenhurst, especially Donna, who I want to give a special shout out. Very friendly and helpful in her approach and made me …
Lanzio · 4 October 2021
★★★★★ 5/5
GoogleWe recently sold our current property and exchanged yesterday with a completion date confirmed. We switched to Brockenhurst after viewing the property we have now secured. After 3 viewings the deal was done in a matter of 4 weeks. Claire and Karen were professional throughout delivering an excellent service. Highly recommended.
Scott · 1 July 2019
★★★★★ 5/5
GoogleOne of the most delightful people I’ve ever come across dealing with the sale of my property A beautiful thing an absolute privilege Vance kelly Ps…….😘 …
Vance · 21 June 2024
Agent replied · 21 June 2026
Thank you so much for your kind words and for taking the time to leave a review on our Google Business Page. It was an absolute pleasure working with you on the sale of your property. Your positive attitude and delightful personality made the process even more enjoyable.
★★★★★ 5/5
GoogleEmma Horne was an absolute champion in my letting process. She knew how much I loved the property and worked tirelessly to ensure I got it and it fitted around the dates of my previous rental. I couldn't have asked for a higher level of …
Brian · 4 October 2020
★★★★★ 5/5
GoogleI had a viewing today with Molly, rental team, at a local property and I must say she is amazing at her job. She really helped to sell the property to me and had the answer to any questions that I had. She was very professional and approachable and has helped to make the rental process a lot easier. She is a massive asset to the team at Brockenhurst.
Tanya · 5 October 2023
★★★★★ 5/5
GoogleA nice lettings business. In particular Paula has been very helpful in spending time with additional visit and helping organise work to be done
Keith · 1 July 2023
★★★★★ 5/5
GoogleHouse was put up for sale on Thursday and sold on the Saturday (today) for the price I wanted. I can thoroughly recommend them for their customer service and ability to do what the previous estate agent couldnt do for the last 4 months. Superb!
Andrew · 1 July 2020
★★★★★ 1/5
GoogleWe put an offer on a property, Brockenhurst didn't explain any issues with the seller, and we explained we were ready to move ASAP. We had a 2nd viewing at the property, to be told by the vendor they were in no hurry and kept their previous buyer waiting 9 months before the buyer pulled out after being kept waiting. This obviously sent alarm bells ringing with us, we didn't want our chain to fail because of us and loose the buyer for our house. We asked Brockenhurst if we could view other properties with them and they refused as we had pug in an offer on a property. We explained the situation with the house we put an offer in, but they were not interested, which meant we lost out on other properties. The vendor never replied to anything from our solicitor and wasn't a serious seller. Needless to say after 3 months and considerable expense to us and money we would never get back, we pulled out as it was not a serious house sale. Brockenhurst even confirmed the vendor hadn't been looking at other properties, Which Brockenhurst were aware of. Brockenhurst never responded to any queries and never explained the situation before taking our offer. The house is still on their website, over a year after our offer. Feel sorry for the 3rd person who had put in an offer and being messed about by Brockenhurst and vendor.
Lilly · 5 October 2022
★★★★★ 1/5
GoogleWould never use them again due photo shopping pictures contract not filled out correctly if I could give a minus mark I would
John · 21 June 2024
Agent replied · 21 June 2026
Thank you for bringing your concerns to our attention. We take feedback seriously and are committed to transparency and accuracy in all our dealings. However, our records do not show any recent interactions with our office under your name.
★★★★★ 5/5
GoogleWe have viewed several properties through Brockenhurst and impressed with the service received. Adam is friendly, polite and professional and, even though we are not selling our home through them, Matt has been most helpful in providing advice, which has been very much appreciated.
Heather · 1 July 2020
★★★★★ 5/5
GoogleReally helpful team. We are extremely happy with their service with how understanding and flexible they have been to meet our needs.
Tashmiyah · 21 June 2024
Agent replied · 21 June 2026
Thank you so much Tashmiyah Farhat for your kind review! We are delighted to hear that you are happy with our service and that we were able to meet your needs. We strive to provide the best customer service possible and your 5-star rating is greatly appreciated! Thank you for your support!
★★★★★ 5/5
GoogleWe have viewed several properties through Brockenhurst and impressed with the service received. Adam is friendly, polite and professional and, even though we are not selling our home through them, Matt has been most helpful in providing advice, which has been very much appreciated.
Heather · 28 July 2019
★★★★★ 5/5
GoogleDefinitely recommends brockenhurst and all there stuff lovely and polite
And. Thanks to molly. She always been there for us 💯 …
Botan · 11 May 2024
Agent replied · 16 September 2026
Thank you so much for your recommendation and kind words about the team. We’re especially pleased to hear how supportive Molly has been throughout, we’ll be sure to pass your lovely feedback on to her. We really appreciate you taking the time to leave us a review.
★★★★★ 5/5
GoogleSam provided a very professional and quality service, she was so helpful and went above and beyond to answered all my questions.
Thank you
Becka · 28 March 2024
Agent replied · 26 July 2024
We appreciate your feedback! Delighted to hear Sam's professionalism and dedication exceeded your expectations. Thank you for choosing us.
★★★★★ 5/5
GoogleWhat can I say? The hard work and tenacity of Clare and her team were second to none. Through a protracted and challenging chain they were supportive, they chased down solicitors and other estate agents to provide regular updates. Clare is …
Helen · 4 October 2019
★★★★★ 5/5
GoogleVery friendly they work to sale your property as soon as they can they are always there for you if you have any inquiries though the sale thank you so much Brockenhurst in andover
Lisa · 21 June 2023
Agent replied · 21 June 2026
Thank you for your review! We're delighted to have supported you through your sale and are always here for any future property needs. Best wishes from the Brockenhurst team.
★★★★★ 5/5
GoogleI had a great experience with Samantha who who very professional through the process of viewing and documentations. Great customer service support.
Elvis · 28 March 2024
Agent replied · 26 July 2024
Thank you for your positive feedback. We're delighted to hear about your great experience with Samantha and the professional service you received. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. We look forward to assisting you again in the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
