Every review we hold for the Ludgershall office, from every platform, shown as written. First names only.
★★★★★ 2/5
GoogleTried to buy a house through brockenhurst estate agent but what a waste of time. First time, sold house to someone else just before depositing funds and second time, they promised to call me back but never did. For buying property, I’d rather choose another agents if available.NegativeResponsiveness
Hira · 27 July 2022
★★★★★ 5/5
GoogleBrockenhurst Lettings have been managing our rental property for 9 years. We have found them to be professional, efficient and helpful with any queries and problems we have had. Paula deals with our annual inspections and is friendly and easy to get along with. We are very happy with the service the whole team provides.
Marion · 1 July 2021
★★★★★ 5/5
GooglePaula Holewell is always professional and helpful
Wayne · 1 July 2021
★★★★★ 2/5
GoogleTried to buy a house through brockenhurst estate agent but what a waste of time. First time, sold house to someone else just before depositing funds and second time, they promised to call me back but never did. For buying property, I’d rather choose another agents if available.
Diamond · 1 July 2022
★★★★★ 1/5
GoogleHanded over my private contact details to the person who purchsed my property and told them to phone me with any issues. Have these guys even heard of GDPR and data protection? Who the heck wants to be constantly phoned by the owner of their previous property with issues, ridiculous.
Annie · 1 July 2021
★★★★★ 5/5
GooglePaula has done our annual inspection twice now and she is very friendly, helpful and listens and notes any maintenance issues however small. It was nice when she commented on how tasteful our choice of furniture and accessories were. Very easy to talk to. A great accolade to Brockenhurst
Sandra · 1 July 2021
★★★★★ 5/5
GoogleViewing experience was great, and once we had decided on a property Kerri chased the solicitors and kept us well updated throughout. I would highly recommend Brockenhurst for both sale and purchase.
Rob · 1 July 2023
★★★★★ 5/5
GoogleEvery 6 months I have my inspection done by Paula Holywell who always makes me feel familiar in a way that is very welcome when you are letting someone roam around your house, a lovely lady who also gets the job done completely efficiently …
Absolute · 4 October 2021
★★★★★ 1/5
GoogleWe chose Brokenhurst to sell our home after a really impressive sales pitch from Clare. Our concerns as first time sellers were made clear to Clare on her visit and we told her communication was the main reason for our decision to use their …
Simon · 4 October 2021
★★★★★ 5/5
GoogleWe rented through Brockenhurst for just over 2 years. At first the service wasn't great with the original lettings team, but then I was put in contact with Paula Holewell. She was brilliant, a very lovely, kind and gentle person who is an …
Connor · 4 October 2021
★★★★★ 5/5
GoogleThis is my 11th year as a landlord with Brockenhurst. I am very pleased with the service particulary with the current lettings team. We are going through a tenancy change next month and so far this seems to have been a very seamless, professional process.
Jess · 1 July 2021
★★★★★ 5/5
GoogleFantastic professional and friendly team who have been extremely helpful with the sale of my property achieving the asking price in under two weeks of the property going live.
Karen · 11 May 2023
★★★★★ 5/5
GoogleAbsolute professionalism with kindness! Paula has completed our annual inspections since moving into our property. Always direct with loverly attitude has answers to your questions . Really loverly lady inspections are a pleasure with Paula .
Tracy · 1 July 2022
★★★★★ 5/5
GoogleRented my home through Brockenhurst Lettings and Hannah (yes I giggled at that too!) has been professional, helpful and friendly throughout.
I know I am welcome to go back to them with any enquiries I may have and had a …
Hannah · 4 October 2021
★★★★★ 5/5
GoogleKaren Morris of brockenhurst has been excellent. She has kept me informed all the time. Highly recommend.
Jenny · 1 July 2019
Agent replied · 26 July 2024
Thank you for your feedback, Jenny. Karen is aware of your kind comments and we are thrilled you are pleased with our service!
★★★★★ 5/5
GoogleI can't fault the experience i've had with Brockenhurst as a lettings agent, particularly the service provided by Paula who is always super responsive, helpful and reassuringly listens to any problem/issues that arise and deals with it …
Danielle · 4 October 2021
★★★★★ 5/5
GoogleUsed Brockenhurst Estate agents who helped us find our new home. So grateful for the service received by Hannah and her colleagues.
Would not hesitate to recommend their service
Tara · 8 October 2022
★★★★★ 5/5
GoogleImmediately, Claire and Karen put us at ease and made us feel confident about selling our home. They were both instrumental in the process and helped us sell our property within a matter of weeks. We received an offer for the full asking …
Sophy · 4 October 2019
★★★★★ 5/5
GoogleUsed Brockenhurst Estate agents who helped us find our new home. So grateful for the service received by Hannah and her colleagues.
Would not hesitate to recommend their service
Tara · 27 July 2022
★★★★★ 5/5
GoogleGreat staff, kept us involved every step of the process
Lesley · 1 July 2019
Agent replied · 26 July 2024
Dear Lesley, thanks for taking the time to share your thoughts. We’re delighted you’ve been happy with us!
★★★★★ 5/5
Googlefantastic service once again from Paula, when ever we have had any issues Paula has sorted them out straight away
Samuel · 11 May 2023
★★★★★ 5/5
GooglePaula has visited twice for annual inspections. She is always on time, super sweet and very friendly. She makes sure there isn't any issues with the property. overall 5 stars and very professional
Ketia · 1 July 2021
★★★★★ 5/5
GoogleHaving being previously despondent with a previous estate agent on the selling of our house, I changed agent to Brockenhurst. From the onset they were highly professional; clearly motivated and focussed in selling our house. They were frank …
Photo · 4 October 2019
★★★★★ 3/5
GoogleIt's a estate agent no more than that
Mick · 1 July 2018
Agent replied · 26 July 2024
Thanks for your feedback and observations Mick, particulately as you’ve never been a client of ours! I see you enjoy posting similar comments to other companies too!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.